What Raymond Storage Concepts, Inc. does

Raymond Storage Concepts, Inc. (RSC) is a privately-held material handling equipment dealer and intralogistics solutions provider founded in 1974 and headquartered in Blue Ash (Cincinnati), Ohio. Operating as an authorized Solutions & Support Center for The Raymond Corporation, the company sells and services Raymond forklifts, warehouse automation (AS/RS, conveyor and sortation systems, industrial robotics and AMRs, pallet shuttle systems), energy solutions (lithium-ion and lead-acid batteries and chargers), dock and door equipment, and storage infrastructure across Ohio, Kentucky, southeastern Indiana, and West Virginia. The technical platform rests on the iWAREHOUSE fleet telematics system for connected operator and asset management and a 2025 strategic partnership with Dexory that brings the DexoryView autonomous scanning and digital-twin platform into RSC's customer base. RSC delivers complementary services through an online parts portal (iParts, supported by RayBuilt remanufactured and DuraSource multi-brand parts), OSHA-compliant operator training (Safety on the Move, including VR-based forklift simulation and a Train-the-Trainer program), engineered warehouse design and installation, and 24/7 preventative and emergency maintenance through service-van dispatch.

RSC's business model is a six-stream hybrid typical of full-service material handling dealers: hardware sales (new forklifts, used and renewed equipment, parts), professional services (maintenance contracts, engineered solutions design and installation, operator and technician training), and managed services/financing through Raymond Leasing (capital leases, operating leases, full-maintenance leases, master leases, rent-to-own, and a Flex Usage Program). Pricing is not publicly disclosed; standard equipment agreements run 36-60 months and full-maintenance leases bundle service into predictable monthly costs. The company reaches customers via a territory-based direct field sales organization of account managers and sales engineers, supported by inside sales, an e-commerce parts portal, and its position in the 100+-location Raymond dealer network, with three full-service branches in Cincinnati, Columbus, and Louisville plus extended service areas in Dayton and Lexington.

The customer base of 3,750+ organizations spans 3PL and distribution, e-commerce, retail and grocery, manufacturing, pharmaceutical and medical, and food and beverage customers - including Eckart Supply (distribution), Standard Textile (textile), Specialized Bike (manufacturing), and ODW Logistics (3PL). RSC employs 270+ associates, including a high proportion of military veterans, and is led by a long-tenured executive team featuring President Scott Wolcott (22 years with RSC), VP of Sales & Marketing Neil Williams, VP of Operations Adam Larsen, and Chief Financial Officer Zach Hanson (joined 2026 from Toyota Material Handling North America).

Name

Raymond Storage Concepts, Inc.

Legal name

Raymond Storage Concepts, Inc.

Website

https://raymondsci.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Raymond Storage Concepts is a privately-held material handling equipment dealer and intralogistics solutions provider serving 3,750+ customers across Ohio, Kentucky, southeastern Indiana, and West Virginia from its Cincinnati headquarters, distributing Raymond forklifts, warehouse automation, fleet telematics, and lifecycle services through three branches plus extended service areas.

Ownership category

akta.pro rank

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Material Handling Equipment Sales: Sale of new and used/refurbished forklifts including reach trucks, electric pallet jacks, counterbalanced trucks, swing reach trucks, orderpickers, sideloaders, tow tractors, pallet stackers, and hand pallet jacks. Also includes automated lift trucks.
2. Parts Sales & Distribution: Sale of OEM, remanufactured (RayBuilt), and aftermarket parts (DuraSource) for forklifts, batteries, chargers, conveyor systems, automated equipment, and dock & door equipment. Tens of thousands of parts in stock locally with access to millions more through the national Raymond network.
3. Equipment Service & Maintenance: Preventative and reactive maintenance services for forklifts, batteries, chargers, conveyor systems, dock & door equipment, and automated systems. Includes 24/7 emergency service and scheduled maintenance programs.
4. Safety & Operator Training: OSHA-compliant training programs including forklift operator certification, MEWP, fall protection, pedestrian safety, technician training, and train-the-trainer programs. Programs delivered on-site or at RSC branches.
5. Equipment Financing & Leasing: Through Raymond Leasing (parent company), RSC facilitates capital leases, operating leases, full-maintenance leases, master leases, rent-to-own, and the Flex Usage Program for equipment acquisition, bundling financing and service into monthly payments.
6. Warehouse Automation & Engineered Solutions: Design, installation, and lifecycle management of automated storage & retrieval systems (AS/RS), conveyor systems, industrial robotics, pallet shuttle, racking, and dock & door solutions. Includes Dexory partnership for DexoryView real-time warehouse visibility.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Raymond Storage Concepts is an authorized Raymond material handling dealer that sells forklifts, warehouse automation systems, batteries and chargers, dock & door equipment, and storage infrastructure, while providing engineered solutions design, 24/7 maintenance and repair, OEM and aftermarket parts, OSHA-compliant operator training, and equipment financing across Ohio, Kentucky, southeastern Indiana, and West Virginia.

Product overview

Raymond Storage Concepts (RSC) is a material handling equipment dealer and warehouse solutions provider offering a comprehensive portfolio of products and services for warehouse and distribution operations. Their product portfolio is organized across multiple categories: (1) Lift Trucks including reach trucks, electric pallet jacks, counterbalanced trucks, swing reach trucks, orderpickers, sideloaders, tow tractors, pallet stackers, hand pallet jacks, and automated lift trucks; (2) Automation & Robotics including Automated Storage & Retrieval Systems (AS/RS), conveyor systems, industrial robotics, and pallet shuttle systems; (3) Energy Solutions including forklift batteries (lithium-ion and lead-acid), industrial battery chargers, and battery handling systems; (4) Dock & Door Equipment including dock levelers, vehicle restraints, dock seals & shelters, dock lifts, commercial doors, high-speed doors, bug doors & barriers, and air curtain systems; (5) Warehouse Infrastructure including storage solutions, warehouse products, industrial fans, and personnel lifts; (6) Technology & Optimization through iWAREHOUSE fleet telematics platform; (7) Services including engineered solutions/design & installation, lifecycle services, equipment maintenance, and parts supply; (8) Training programs for forklift operators, MEWP, fall protection, pedestrian safety, and technicians; and (9) Financing & Leasing options. RSC serves customers across Ohio, Kentucky, southeastern Indiana, and West Virginia as part of the Raymond Solutions & Support Network.

Differentiator

Problem solved

Functional benefit

Products and services

• Reach Trucks
• Electric Pallet Jacks
• Counterbalanced Trucks
• Swing Reach Trucks
• Orderpickers
• Sideloaders
• Tow Tractors
• Pallet Stackers
• Hand Pallet Jacks
• Automated Lift Trucks
• Raymond 4260 Stand-Up Counterbalanced Truck
• Rental Equipment
• Used Forklifts
• Automated Storage & Retrieval Systems (AS/RS)
• Conveyor Systems
• Industrial Robotics
• Pallet Shuttle
• Forklift Batteries
• Industrial Battery Chargers
• Battery Handling Systems
• Dock Levelers
• Vehicle Restraints
• Dock Seals & Shelters
• Dock Lifts
• Commercial Doors
• High Speed Doors
• Bug Doors & Barriers
• Air Curtain & Infrared Heating
• Storage Solutions
• Personnel Lifts & Utility Vehicles
• iWAREHOUSE
• Engineered Solutions
• Lifecycle Services
• Equipment Service
• Parts
• Forklift Operator Training
• MEWP Operator Training
• Fall Protection Training
• Pedestrian Safety Training
• Technician Training
• Train the Trainer Program
• Financing & Leasing

Quantifiable outcome

• DexoryView scans and analyzes over 20,000 storage locations per mission, completing full-facility scans multiple times per week without disrupting operations, enabling faster inventory discrepancy resolution and reduced manual labor hours.
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• Dexory (with ODW Logistics deployment)coreStrategic or Co-development Partner · 3 December 2025RSC participated in deploying DexoryView (autonomous robot and digital twin platform) at an ODW Logistics distribution center in Columbus, Ohio. The technology delivers real-time warehouse visibility by scanning and analyzing over 20,000 storage locations per mission and completing full-facility scans multiple times per week without disrupting operations.
• DexorycoreStrategic or Co-development Partner · 13 March 2025Raymond Storage Concepts announced a strategic partnership with Dexory, a robotics and data intelligence company, to offer Dexory's real-time warehouse analytics platform DexoryView to RSC's customer base. Dexory's autonomous mobile robots conduct daily warehouse scans to provide inventory visibility and actionable operational insights. The collaboration aims to set a new standard for warehousing efficiency across e-commerce, retail, manufacturing, and distribution industries.
• The Raymond CorporationcoreChannel Partner/ Reseller/ DistributorRSC is an authorized Raymond Solutions & Support Center and member of the Raymond network, selling Raymond forklifts, automation, and related products in Ohio, Kentucky, southeastern Indiana, and West Virginia. Backed by the national Raymond network of over 100 locations, with access to Raymond parts, financing (Raymond Leasing), and technical support.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bastian Solutions: Warehouse automation integrator and material handling provider offering AS/RS, conveyor, robotics, and consulting — overlapping with RSC's engineered solutions and automation portfolio for distribution and manufacturing customers.
• Hy-Tek Material Handling: Midwest-based material handling equipment dealer and integrator offering forklifts, automation, racking, and lifecycle services — closely comparable in dealer/integrator business model to RSC.
• Material Handling Systems (MHS): Single-source provider of integrated material handling automation including conveyors, AS/RS, sortation, and robotics — directly competes with RSC on engineered warehouse automation projects.
• Raymond Handling Concepts: Another Raymond Solutions & Support Network dealer serving a different regional territory, with a near-identical product, service, and automation portfolio — direct sibling competitor under the same Raymond network.

Others

• Raymond Corporation: Parent OEM of the Raymond brand and operator of the dealer network — comparable as the principal supplier and ecosystem orchestrator rather than as a direct competitor; defines the entire product and financing infrastructure RSC builds on.

Broad incumbents

• Crown Equipment Corporation: Major forklift manufacturer with a strong direct dealer presence competing across the same Raymond product categories — reach trucks, counterbalanced, pallet jacks — and increasingly in warehouse automation.
• Toyota Material Handling USA: Largest material handling OEM in North America with an extensive authorized dealer network that directly competes with RSC for forklift sales, service, parts, and warehouse automation in overlapping Midwest geographies.
• Hyster-Yale Materials Handling: OEM of Hyster and Yale forklift brands with a multi-brand dealer network competing head-to-head with RSC for industrial truck sales, fleet management, and warehouse solutions in Ohio and Kentucky.
• Mitsubishi Logisnext Americas (Cat Lift Trucks): OEM of Cat, Mitsubishi, and UniCarriers forklifts with a dealer network competing in the same Midwest industrial and distribution customer base that RSC serves.

Emerging players

• Kardex Group: Manufacturer of vertical lift modules, automated horizontal carousels, and AS/RS that RSC distributes and services — overlaps in the automation and high-density storage categories.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

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• Facebookfacebook.com/RaymondSCI1
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Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Raymond Storage Concepts, Inc.