What Safe Futures does

Safe Futures is a 501(c)(3) nonprofit organization headquartered in New London, Connecticut that delivers comprehensive crisis intervention, shelter, housing, counseling, court advocacy, and prevention services to victims of domestic violence, sexual assault, stalking, trafficking, elder abuse, and child abuse across 21 towns in southeastern Connecticut. Founded in 1976 as the Women's Center of Southeastern Connecticut, the organization operates a 15-bed emergency shelter (Genesis House), a nine-unit transitional living program (Phoenix House), scattered-site housing, walk-in counseling in New London and Norwich, victim advocates stationed at New London Superior Court (GA-10) and Norwich Superior Court (GA-21), and an embedded counselor inside the Norwich Police Department through the Victim Advocate Law Enforcement (VALE) program. It also runs school-based prevention curricula (Violence Is Preventable, Teen Dating Violence Prevention, Restorative Practices) and the Camp HOPE America / PATHWAYS youth mentoring program. In FY2024 the organization served 10,004 individuals with 105,801 service contacts.

The organization's core "technology" is its integrated service delivery model rather than a software platform. Notable programmatic assets include the Lethality Assessment Program (LAP), first in Connecticut, which increased victim connections with advocates from 4% to 86%, and the Protect Our Pets program, the first pet-friendly shelter in Connecticut, supported by Red Rover and the Connecticut Veterinary Medical Foundation. Distribution is direct-to-consumer via 24/7 hotlines, walk-in centers, court-based advocacy, and shelter intake, with referrals generated through law enforcement, hospitals, schools, courts, and community ambassadors.

The business model is donation- and grant-funded rather than revenue-generating. All services are free and confidential to clients. Funding streams include individual and corporate donations, foundation grants (Red Rover, Cactus Jack Foundation, Berkshire Bank Foundation), special-purpose funds and endowments, and government grants supporting capital improvements. Safe Futures is currently constructing The Center for Safe Futures in Waterford, CT, a Family Justice Center that will co-locate more than 20 community partners under one roof and represents the most significant capacity expansion in its history.

Name

Safe Futures

Legal name

Safe Futures

Website

https://safefuturesct.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

Safe Futures is a 501(c)(3) nonprofit serving 21 towns in southeastern Connecticut, providing free, confidential crisis intervention, shelter, housing, counseling, court advocacy, and prevention services to victims of domestic violence, sexual assault, stalking, trafficking, elder abuse, and child abuse.

Ownership category

akta.pro rank

Product category

Domestic Violence and Abuse Victim Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Child and Youth Services (624110), Individual and Family Services (6241), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

akta.pro secondary industries

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ)

Keywords

• Domestic violence services
• Crisis intervention hotline
• Emergency shelter housing
• Victim advocacy counseling
• Violence prevention education

Headquarters

HQ city

New London

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Safe Futures operates as a 501(c)(3) nonprofit organization that relies primarily on donations from individuals, corporations, and foundations. The organization conducts regular fundraising campaigns including golf tournaments, Safe Walk events, and direct mail appeals.
2. Special Funds and Endowments: The organization maintains special purpose funds including the Protect Our Pets fund, The Natalie Anderson Children's Fund, and The Rose Conrad Fund, which provide dedicated resources for specific program areas.
3. Grant Funding: Safe Futures receives government and foundation grants to support operations and specific programs. Examples include grants from Red Rover for pet shelter upgrades and state funding for capital improvements.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Safe Futures is a nonprofit social services organization that provides free, confidential crisis intervention, emergency shelter, housing, counseling, court advocacy, and prevention education to victims of domestic violence, sexual assault, stalking, trafficking, elder abuse, and child abuse in southeastern Connecticut. It operates a 24/7 hotline, a 15-bed emergency shelter (Genesis House), transitional and supportive housing programs, walk-in counseling, school-based prevention curricula, and a Lethality Assessment Program partnership with law enforcement.

Product overview

Safe Futures is a nonprofit social services organization offering a comprehensive portfolio of crisis intervention, shelter, housing, counseling, and prevention services for domestic violence, sexual assault, stalking, trafficking, elder abuse, and child abuse victims in southeastern Connecticut. The organization operates as a multi-service center with core programs including 24-hour crisis hotlines, 15-bed emergency shelter (Genesis House), transitional housing (Phoenix House, Scattered Site Housing), walk-in counseling, criminal/civil court advocacy, victim-law enforcement partnerships, the Lethality Assessment Program, Camp HOPE America with Pathways mentoring, school-based prevention education (VIP, Teen Dating Violence Prevention), Restorative Practices, support groups, career services, and pet protection services. A major expansion project, The Center for Safe Futures (Family Justice Center), is under construction to integrate over 20 partner agencies under one roof.

Differentiator

Problem solved

Functional benefit

Brands

• Genesis House: 15-bed emergency shelter providing free, safe haven for victims of domestic violence, sexual assault, stalking, and trafficking.
• Phoenix House
• Camp HOPE America
• The Center for Safe Futures
• The Hope Shoppe
• VOICES

Products and services

• 24-Hour Hotline Services Crisis intervention hotline available 24 hours a day, 365 days a year, providing immediate support, safety planning, and connection to shelter and resources for abuse victims in southeastern Connecticut. Numbers: (860) 701-6001 and toll-free (888) 774-2900.
• Genesis House Emergency Shelter 15-bed confidential emergency shelter in New London offering free, safe haven with 24-hour counselor access, basic necessities, and pet-friendly accommodations for victims of domestic violence, sexual assault, stalking, and trafficking.
• Phoenix House Transitional Living Program Nine-unit transitional housing program in New London offering individual apartments for up to 24 months, helping residents develop independent living skills with education, job training, and supportive services for domestic violence survivors and their families.
• Scattered Site Transitional Housing Program Community-based apartments with in-home supportive services for 6 months to a year, supporting victims and families in developing independent living skills across southeastern Connecticut.
• Walk-In Counseling One-on-one counseling available on an emergency walk-in basis or by appointment at Safe Futures' New London (16 Jay Street) and Norwich (Backus Hospital) locations.
• Criminal and Civil Court Services Victim advocacy services at New London Superior Court GA-10, Norwich Superior Court GA-21, and Norwich Civil Court, providing confidentiality, risk assessments, protective order assistance, and court-process navigation.
• Victim Advocate Law Enforcement (VALE) Program placing certified domestic violence counselors in the Norwich Police Department to provide immediate crisis intervention and advocacy during law enforcement responses to domestic violence calls.
• Lethality Assessment Program (LAP) Partnership with law enforcement using assessment strategies to identify high-risk domestic violence victims and immediately link them to counseling and services. Victim-to-advocate connections rose from 4% to 86% after implementation.
• Camp HOPE America, Safe Futures Evidence-based camping and year-round mentoring (Pathways) program for children and teens exposed to domestic violence, fostering hope and healing through trauma-informed approaches.
• Teen Dating Violence Prevention Program Healthy Relationships Program for grades 7-12 teaching students to identify abusive relationships, understand consent, and access support resources across southeastern Connecticut schools.
• Violence Is Preventable (VIP) Program Science-based curriculum using the Second Step program in elementary and middle schools to develop social-emotional skills for anger management, communication, and conflict resolution.
• Restorative Practices Social science approach applied in schools using circles and formal conferencing techniques to build relationships and prevent/minimize conflict and wrongdoing.
• Support Groups Peer support groups meeting weekly in New London for domestic violence survivors, with teleconference participation available for remote attendees.
• Career and Training Center Multi-purpose workspace equipped with computers, printers, and supplies for clients to use for school and employment purposes; also serves as conference and children's play space.
• Protect Our Pets Program offering options and solutions for pets of abuse victims, including shelter at Genesis House, pet-friendly hotels, supplies, veterinary care, and transportation, in partnership with the Connecticut Veterinary Medical Foundation.
• The Center for Safe Futures (Family Justice Center) Family Justice Center model under construction on Route 85 in Waterford, Connecticut, designed to house more than 20 community partners providing wraparound services under one roof, including mental health counseling, law enforcement, courts, housing assistance, and legal services.
• Katie Blair House and Flora O'Neill Apartments (Permanent Supportive Housing) Permanent supportive housing apartments at 103 and 117 Cliff St. in Norwich providing safe long-term housing for domestic violence survivors; properties acquired from Bethsaida Community in March 2019 for $1.

Quantifiable outcome

• Served 10,004 individuals with 105,801 service contacts in Fiscal Year 2024
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered supporting, flagship and core.

• Bethsaida Community (Norwich homeless provider)supportingOthers · 4 March 2019Safe Futures purchased Bethsaida's properties at 103 and 117 Cliff St. in Norwich, known as the Katie Blair House and Flora O'Neill apartments, for $1. Two staff members from Bethsaida transitioned to Safe Futures.
• Red RoversupportingOthers · 1 January 2018Red Rover provided grant funding to upgrade the shelter to provide a more welcoming environment for pets, enabling Safe Futures to become the first pet-friendly shelter in Connecticut.
• Yale Paul Tsi China Law CenterflagshipStrategic or Co-development Partner · 1 January 2017Safe Futures CEO Katherine Verano and Jeffrey Nixon of Groton Long Point Police traveled to Beijing to educate Chinese police, social workers, lawyers, and professors on the Lethality Assessment Program.
• Alliance For Hope InternationalcoreStrategic or Co-development PartnerSafe Futures is a proud member of The Alliance For Hope International, a national organization that provides training, technical assistance, and resources to family justice centers and domestic violence organizations.
• Connecticut Coalition Against Domestic Violence (CCADV)coreStrategic or Co-development PartnerSafe Futures is a member of the Connecticut Coalition Against Domestic Violence (CCADV), the state-level coalition providing coordination, advocacy, and resources for domestic violence organizations in Connecticut.
• Norwich Police DepartmentcoreStrategic or Co-development PartnerPartnership through the VALE (Victim Advocate Law Enforcement) program places a certified domestic violence counselor/advocate in the Norwich Police Department to consult with law enforcement on domestic violence calls and provide immediate crisis intervention.
• Connecticut Law Enforcement Agencies (Lethality Assessment Program)coreStrategic or Co-development PartnerPartnership with local, state, and tribal law enforcement agencies to implement the Lethality Assessment Program (LAP), considered a model program by the Chief State's Attorney. Since implementation, victim connections with advocates jumped from 4% to 86%.
• Connecticut Veterinary Medical Foundation Companions in Crisis ProgramsupportingStrategic or Co-development PartnerPartnership through Connecticut Coalition Against Domestic Violence to provide pet shelter options for victims fleeing abuse through the Protect Our Pets program.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Others

• WomensLaw.org: National online legal resource for DV survivors. Adjacent/ecosystem peer providing information and self-help legal tools rather than direct crisis, shelter, or counseling services.

Regional players

• YWCA Hartford Region: Hartford-region YWCA offering DV services, emergency housing, and advocacy. Comparable as a multi-service DV provider in Connecticut but with a different service region and a broader women-empowerment mission.

Broad incumbents

• National Domestic Violence Hotline: National 24/7 DV crisis hotline. Comparable as a crisis-intervention service provider but operating at national scale rather than a regional, multi-service model.
• Alliance For Hope International: National organization supporting family justice centers and DV agencies, of which Safe Futures is a member. Broader incumbent providing training and technical assistance across a national network rather than direct regional service.
• Connecticut Coalition Against Domestic Violence (CCADV): Statewide coalition of which Safe Futures is a member. Broader incumbent providing coordination, advocacy, and resources across all 18 Connecticut DV member agencies rather than direct service delivery.

Direct peers

• Prudence Crandall Center: Northeastern Connecticut DV and sexual assault services nonprofit. Comparable as a regional CCADV member agency offering shelter, counseling, and advocacy services in a similar Connecticut market.
• The Center for Family Justice: Bridgeport, CT-based nonprofit providing domestic violence, sexual assault, and child abuse services across southern Connecticut. Directly comparable as a multi-service DV agency offering crisis hotlines, counseling, shelter, and court advocacy in the same state.
• Safe Haven of Greater Waterbury: Greater Waterbury, CT-based DV and sexual assault services nonprofit. Direct peer within the CCADV coalition, providing shelter, counseling, and advocacy across a similar-sized Connecticut service area.
• Domestic Violence Services of Greater New Haven: Greater New Haven-based DV services nonprofit and CCADV member agency. Direct peer offering crisis intervention, shelter, counseling, and court advocacy in the same Connecticut ecosystem.
• Interval House: Connecticut's largest domestic violence agency, headquartered in Hartford. Direct peer operating shelter, counseling, advocacy, and prevention programs within the same state coalition (CCADV).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/safefuturesct
• YouTubeyoutube.com/results?search_query=Safe+Futures+CT
• Facebookfacebook.com/safefuturesct
• LinkedInlinkedin.com/company/safe-futures-inc.
• Instagraminstagram.com/safefuturesct

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Safe Futures