National Association of Professional Agents (NAPA)

What National Association of Professional Agents (NAPA) does

NAPA (National Association of Professional Agents) is a US non-profit professional association founded in 1989 in Chicago, Illinois and headquartered in Lakewood Ranch, Florida. The organization serves over 100,000 independent insurance agents, agencies, Registered Investment Advisors, and financial planners, providing Errors & Omissions (E&O) liability insurance alongside a broad portfolio of member benefits. NAPA's core offering is structured as a sponsor-based distribution model: more than 100 insurance companies sponsor NAPA programs and distribute them through their independent agent networks, while dedicated sub-brands (NAPA Premier for RIAs, NAPA Premier FPA, CFP NAPA Premier, NAPA Premier CLU/ChFC) target credentialed buyer segments. Program administration is handled by Gallagher Affinity as exclusive licensed broker and administrator, and E&O coverage is underwritten by A-rated carriers including CNA (A.M. Best A+ Superior).

The product portfolio is anchored by multi-tier E&O programs for Life & Health agents (starting at $26.25-$46.83/month), Property & Casualty agents (starting at $49.17/month), RIA individual advisors (starting at $72.08/month), and agencies (starting at $127.92/month), all delivered through a self-serve online enrollment platform with instant proof of insurance and an RIA-specific rate calculator. Beyond E&O, NAPA bundles approximately twenty member benefits covering health and wellness (MetLife dental, Avesis vision, disability and life insurance, preventive screening), business growth (AgentMethods websites, ReferMe IQ referral software, Insurance Leads), compliance and security (InfoSafe cybersecurity certification, Medicare/HIPAA training, cyber liability insurance), and lifestyle savings (CE vouchers via Quest CE, ExamFX prelicensing discounts, MasterClass subscription, ODP office supplies, UPS shipping, Lenovo hardware, Wyndham hotels, Avis/Budget rentals).

NAPA earns revenue primarily through E&O insurance premiums processed on its platform, recurring annual membership dues of $60 per agent (often bundled into E&O purchases), and per-policy administration fees of $40-$115 charged to sponsors. The go-to-market motion combines a community-led association model, sponsor-driven distribution through 100+ carrier partners, association channel partnerships with FPA, CFP Board, and The American College, and self-serve direct online enrollment, with phone and chat customer service supporting conversion and renewals. NAPA is BBB accredited, has operated continuously for 35+ years, and operates with 51-100 employees.

Name

National Association of Professional Agents (NAPA)

Legal name

National Association of Professional Agents

Website

https://napa-benefits.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

NAPA is a US non-profit professional association founded in 1989 serving 100,000+ independent insurance agents, agencies, RIAs, and financial planners with Errors & Omissions insurance and a broad suite of member benefits, distributed through 100+ carrier sponsors and association partners.

Ownership category

akta.pro rank

Product category

Professional Liability Insurance

NAICS

Other Insurance Related Activities (52429), Professional Organizations (81392)

SIC

Insurance Agents, Brokers & Service (6411), Services-Membership Organizations (8600)

akta.pro primary industry

Ancillary Benefits TPA (Dental/Vision/Life/Accident/Critical Illness) (HLAEALAN)

Keywords

• Professional liability insurance
• Errors and omissions insurance
• Insurance agent association
• Insurance agent benefits
• Insurance membership program

Headquarters

HQ city

Lakewood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. E&O Insurance Premiums: NAPA facilitates E&O insurance coverage for agents and agencies, with premiums processed through their platform. Coverage is underwritten by A-rated insurance carriers including CNA. Revenue comes from policy premiums with monthly payment options available.
2. Annual Membership Dues: NAPA membership costs $60/year for stand-alone membership without E&O insurance. Membership includes access to various benefits, discounts, and services.
3. Program Administration Services: Administrative fees charged for E&O programs including policy review, issuance, premium billing, certificate coordination, and customer support. Fees range from $40-$115 depending on program type.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

NAPA is a membership-based professional association that provides Errors & Omissions (E&O) insurance programs and a bundled suite of member benefits to independent insurance agents, agencies, Registered Investment Advisors, and financial planners. Its core offering is administered E&O coverage underwritten by A-rated carriers such as CNA, paired with member services including health/wellness benefits, business growth tools, continuing education, and discount programs, distributed through sponsoring insurance companies and professional associations.

Product overview

NAPA is an association providing a comprehensive suite of insurance products and professional services to independent insurance agents, agencies, RIAs, and financial planners since 1989. The core product is NAPA E&O Insurance Programs offering Errors and Omissions coverage for Life & Health agents, Property & Casualty agents, Medicare Products agents, and agencies, with separate NAPA Premier programs for RIAs and investment advisors. These are complemented by member benefit programs including Health & Wellness benefits (dental, vision, life, disability), business growth tools (AgentMethods websites, ReferMe IQ referral software, Insurance Leads), technology services (cybersecurity compliance, tech support), education (free CE vouchers, MasterClass subscription, ExamFX prelicensing), and everyday savings (office supplies, shipping, travel discounts). The portfolio is administered by Gallagher Affinity with E&O coverage backed by A-rated insurance carriers including CNA Financial.

Differentiator

Problem solved

Functional benefit

Brands

• NAPA Premier: E&O Insurance program for Registered Investment Advisors (RIAs), Investment Advisor Representatives (IARs), and Financial Planners offering errors and omissions coverage with upfront pricing and instant certificates.
• NAPA Premier FPA
• CFP NAPA Premier
• NAPA PREMIER CLU and ChFC E&O Program

Products and services

• NAPA E&O Insurance Programs Errors and Omissions insurance programs for individual insurance agents and agencies, with multiple coverage tiers (Life & Health starting at $26.25/month, P&C starting at $49.17/month, Agency starting at $127.92/month) including monthly and annual payment options and instant proof of insurance upon approval.
• NAPA Premier RIA E&O Insurance Errors & Omissions coverage tailored for RIAs, IARs, and financial planners, offering Individual IAR coverage and RIA Firms & Corporations coverage starting at $72.08/month with upfront pricing and instant certificates based on gross revenue tiers.
• NAPA Premier CFP / CLU / ChFC / FPA E&O Programs Preferred-rate E&O insurance programs offered through professional associations including CFP Board, Financial Planning Association (FPA), and The American College for CLU/ChFC designation holders, with tiered pricing based on gross revenue.
• NAPA Membership Standalone annual membership at $60/year providing independent insurance agents and financial professionals with access to a suite of member benefits, including discount programs, free CE voucher, magazine subscription, and member services; membership is also bundled with E&O policy purchase.
• Cyber Liability Insurance Standalone cyber liability insurance for NAPA members providing business protection against financial costs associated with data breaches, including legal counsel, credit notification, monitoring services, and regulatory fines.
• Pet Insurance Pet health insurance through Spot Pet Insurance available to NAPA members at any licensed vet in the U.S. or Canada with exclusive member discounts and up to 90% cash back on covered vet bills.
• Disability Income Insurance Disability income insurance available to NAPA members under age 60 who are actively at work on a full-time basis, providing financial protection that allows individuals and business owners to focus on recovery.
• Group Life Insurance Simplified purchasing of life insurance through exclusive member software allowing NAPA members to quote and apply online for life insurance in less than 10 minutes.
• Dental Insurance Dental insurance through MetLife TakeAlong Dental offering NAPA members three benefit coverage levels, the ability to choose any licensed dentist in or out of network, and no referral needed for specialty care.
• Group Vision Insurance Group vision insurance through Avesis providing NAPA members access to over 11,000 carefully selected, screened, and credentialed providers at 8,000 locations with lower out-of-pocket expenses and a toll-free service hotline.
• Preventive Health Screening Preventive health screening service offering early detection testing for life-threatening diseases through the nation's leading preventive health service provider, which has screened more than 6 million people since 1993.
• Prescription Discount Card (WellCard) WellCard wellness card providing NAPA members and their families with pre-negotiated discounts on prescription drugs and a wide range of health care services including doctor visits, dental, vision, and lab services.
• AgentMethods Website Platform Insurance agent website platform from AgentMethods offering mobile-friendly designs, modern templates, drag-and-drop quote form builders, and integrated social media functionality, with setup fee waived for NAPA members.
• ReferMe IQ Automated Referral Software Automated referral intelligence software from ReferMe IQ that goes beyond simple auto-responders, with built-in incentives designed to drive referrals and increase ROI for insurance professionals.
• Insurance Leads Real-time insurance lead generation service offering targeted opportunities, affordable pricing, an easy-to-use dashboard, and $150 free product credit for every new NAPA member sign up.
• Cybersecurity Compliance & Certification (InfoSafe) InfoSafe cybersecurity compliance and certification service for NAPA members providing government and industry cybersecurity regulation compliance starting at $35/month, with personalized compliance documentation and certification.
• Medicare & HIPAA Compliance Training CMS-approved Fraud, Waste & Abuse and HIPAA training courses available online and self-paced, including group discounts and guaranteed certification, designed for insurance professionals selling Medicare and health products.
• Prelicensing Training Courses (ExamFX) Prelicensing insurance training courses from ExamFX with up to 50% NAPA member discount, covering Life and Health, Property and Casualty, Personal Lines, Limited Lines and Adjuster, and guaranteed Insurance and Securities Exam-Prep.
• Online Education Subscription (MasterClass) MasterClass online education subscription with unlimited access to 180+ instructors and classes, watchable on desktop, TV, or mobile devices, available to NAPA members.

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core, major and supporting.

• Gallagher AffinitycoreImplementation/ SI/ Consulting PartnerGallagher Affinity is the exclusive licensed broker and administrator for the National Association of Professional Agents, providing program administration services including policy review and issuance, premium billing, customer support, and online enrollment platform.
• CNA InsurancecoreTechnology or IntegrationCNA provides insurance underwriting for NAPA's E&O programs. CNA is an A.M. Best A+ (Superior) XV rated carrier, providing admitted insurance coverage for NAPA's errors and omissions policies.
• 100+ Insurance Company SponsorscoreChannel Partner/ Reseller/ DistributorVarious insurance companies sponsor NAPA programs to offer E&O insurance and benefits to their independent agent distribution force. NAPA offers customized company-sponsored E&O programs to attract, retain, and motivate independent agents.
• Financial Planning Association (FPA)majorGTM or Marketing PartnerFPA members qualify for professional liability coverage with expanded coverage options and preferred pricing through the NAPA Premier FPA E&O Insurance Program.
• CFP BoardmajorGTM or Marketing PartnerCFP certificants qualify for expanded coverage options and preferred pricing for the NAPA Premier E&O Program.
• The American College (CLU/ChFC)majorGTM or Marketing PartnerChartered Life Underwriter (CLU) and Chartered Financial Consultant (ChFC) designation holders qualify for the NAPA Premier CLU and ChFC E&O Program with preferred pricing.
• Quest CEsupportingTechnology or IntegrationQuest CE is the online education platform for NAPA's free continuing education voucher program, allowing members to complete state-required CE courses online.
• MetLife TakeAlong DentalsupportingOthersMetLife provides dental insurance offerings available to NAPA members through their benefit program.
• AvesissupportingOthersAvesis provides vision insurance benefits through a national network of over 11,000 carefully selected providers at 8,000 locations.
• ODP Business SolutionssupportingOthersOffice supply discount program offering NAPA members up to 75% off preferred products through the ODP Business Solutions national discount program.
• Spot Pet InsurancesupportingOthersPet insurance provider offering coverage at any licensed vet in the U.S. or Canada with up to 90% cash back on covered vet bills.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Big I (Independent Insurance Agents & Brokers of America): National trade association for independent insurance agents that also administers E&O and benefits programs through affiliated entities. Directly comparable as a membership-driven benefits and E&O provider for the same independent agent market NAPA serves.
• Professional Insurance Agents (PIA): National association serving independent insurance agents with E&O access, education, and member benefits. Comparable mission, similar member base, and competes for the same producer-sponsored E&O programs.
• National Association of Insurance and Financial Advisors (NAIFA): Member association for life and health insurance and financial services professionals offering member benefits, education, and advocacy. Targets the same Life & Health agent segment as NAPA with overlapping CE and benefit offerings.

Broad incumbents

• Hiscox Insurance: Specialty insurer with established small-business and professional liability E&O products including for insurance agents and consultants. Comparable as a direct E&O underwriter in NAPA's coverage category but operates as a broad carrier rather than a member association.
• Travelers E&O / Professional Liability: Large carrier offering professional liability and E&O insurance lines to financial services and insurance professionals. Comparable as an alternative E&O underwriter competing for similar agent and RIA professional liability policies.
• Beazley Professional Lines: Specialty carrier writing professional liability, including for financial professionals and agent-side E&O. Comparable product overlap with NAPA's RIA, financial planner, and agent E&O lines.

Regional players

• Insurance Marketplace (TrustedChoice.com): Big I's consumer-facing brand and member agent marketplace, pairing independent-agent benefits and E&O with lead generation. Comparable structurally to NAPA's sponsor/association model serving independent agents in the U.S.

Emerging players

• Financial Planning Association (FPA): Membership association for CFP professionals that partners with NAPA for preferred-rate E&O. Adjacent as a peer association and channel partner reaching the same RIA and financial planner segment NAPA targets with its NAPA Premier line.
• CFP Board: Certification body for CERTIFIED FINANCIAL PLANNER professionals that offers a co-branded NAPA Premier E&O program. Overlaps in audience and mission with NAPA's professional liability and benefits delivery to financial planners.

Others

• Gallagher Affinity: Exclusive licensed broker and program administrator for NAPA, providing policy issuance, billing, customer service, and online enrollment. An enabler and operational backbone rather than a competitor, central to how NAPA scales its E&O portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/napabenefits
• Facebookfacebook.com/NAPA.Advantage

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Association of Professional Agents (NAPA)