Grupo New Space

What Grupo New Space does

Grupo New Space is a Brazilian Full Service Business Process Outsourcing (BPO) company founded in 1985 and headquartered in São Paulo, specializing in document management and digital transformation services. The company serves over 450 enterprise and mid-market clients across multiple sectors including banking (Santander, Bradesco, Sicredi), automotive (BMW), IT/telecommunications (T-Systems), cosmetics (Natura), food and agribusiness (Camil, Cacau Show), healthcare and insurance (Amil), and retail (Marisa, Drogaquinze, Copa Studio). The company employs between 1,001 and 5,000 people and operates exclusively within Brazil.

The company's core technology and service offering is built around two integrated pillars: "Digitalização de Documentos" (document digitization) and "Guarda de Documentos" (physical document custody). The digitization service uses high-performance industrial scanners to perform collection, transportation, preparation, capture, indexing, and online availability of documents, providing clients with 100% digital access to their files. The custody service secures physical originals in purpose-built facilities monitored 24/7 by an exclusive fire brigade, a 90-camera surveillance system, and biometric access controls. The underlying platform architecture combines cloud-based online document access with physical storage infrastructure, enabling clients to replace multi-week manual retrieval processes with instant on-demand digital access.

Grupo New Space operates a sales-led go-to-market model, directing prospective clients to a "Fale com um especialista" (Contact a Specialist) form on the company website that initiates a consultative sales conversation. Revenue is generated through recurring subscription contracts for ongoing document management and custody services, with custom pricing provided per engagement. The company holds ISO 9001 international quality certification and the Strategic Defense Company Seal (Selo de Empresa Estratégica de Defesa) from Brazilian Defense Authorities, providing regulatory credibility for enterprise and government-adjacent contracts. No external funding rounds, acquisitions, or partnership announcements are documented in the available source material.

Name

Grupo New Space

Legal name

Grupo New Space

Website

https://newspace.com.br

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Grupo New Space is a Brazilian Full Service BPO founded in 1985, offering document digitization and secure physical custody services to 450+ enterprise and mid-market clients across banking, retail, healthcare, automotive, and IT sectors in Brazil.

Ownership category

akta.pro rank

Product category

Document Management Services

NAICS

General Warehousing and Storage (493110), Facilities Support Services (561210)

SIC

Public Warehousing & Storage (4220), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Corporate Records Storage (Commercial/Enterprise) (TLALALAA)

akta.pro secondary industry

Business & Commercial Self-Storage (Inventory/Records) (HSAKAGAD)

Keywords

• Document management services
• Document digitization
• Physical document custody
• Business process outsourcing
• Records management BPO

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Document Management and Digitalization Services: Full-service BPO offering document digitalization, storage, and management services to enterprise and mid-market clients. Services include collection, transport, scanning, indexing, and secure online access to digitized documents, as well as physical document custody with 24/7 monitoring.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Grupo New Space is a Full Service BPO that provides end-to-end document management for businesses, covering physical document collection, transport, high-performance scanning, indexing, and online availability of digitized files, along with secure physical custody of originals in monitored storage facilities. The platform enables 100% digital access to company files with unlimited online consultations, supported by biometric access control and 24/7 surveillance infrastructure.

Product overview

Grupo New Space is a Full Service BPO (Business Process Outsourcing) company offering a unified document management platform. The core offerings consist of two integrated services: Document Digitization (Digitalização de Documentos) for converting physical documents into secure digital files, and Document Storage (Guarda de Documentos) for secure physical custody. These services work together to provide complete document lifecycle management with 100% digital access to company files.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitalização de Documentos (Document Digitization) End-to-end document digitization service covering collection, transportation, preparation, capture, indexing, and online availability of physical documents. Uses high-performance industrial scanners to convert physical files into secure digital documents accessible online for unlimited consultations. Intended for enterprises and mid-market companies digitizing paper-based workflows for compliance, audit, and operational efficiency.
• Guarda de Documentos (Document Storage/Custody) Secure physical custody and storage of original documents in modern facilities featuring exclusive 24-hour on-site fire brigade, 90-camera surveillance monitoring, and biometric access control. Includes retrieval and return services to support audits and compliance workflows. Designed for enterprises and mid-market businesses requiring safe physical archival of originals alongside digital access.

Quantifiable outcome

• Document retrieval time reduced from over one week to instant/on-demand access
• +1 more outcomes

Named customers12 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Iron Mountain: Global leader in physical records storage, digitalization, and information management, with established operations in Brazil offering the same combination of secure custody and digitization BPO that Grupo New Space provides.
• Recall Holdings (Iron Mountain): Pre-acquisition records management peer operating secure document storage and digital services globally; now part of Iron Mountain, it served the same enterprise records-and-information-management category that Grupo New Space targets in Brazil.
• Access Information Management: Specialized records management and secure document destruction provider targeting enterprise compliance; competes head-to-head in the records storage and digital conversion space that defines Grupo New Space's core offering.
• Crown Records Management: Records and information management provider offering offsite document storage, scanning, shredding, and digital solutions to enterprise customers—directly comparable to Grupo New Space's combined digitalization + custody model.
• Shredit (Stericycle): Document destruction and information protection provider with Brazilian operations, overlapping with Grupo New Space's secure custody, scanning, and compliance-focused document lifecycle services.
• Iron Mountain Brasil: Brazilian subsidiary of Iron Mountain offering records management, secure storage, and digital transformation services; the most direct in-country competitor to Grupo New Space's enterprise document management offering.

Regional players

• Brasil Archive: Brazilian document storage and digital services operator serving corporate compliance needs; a regional competitor focused on the same physical-and-digital document management category.

Emerging players

• DocuSign: Cloud-native e-signature and agreement management platform; competing via the 'paperless' route that reduces physical custody demand—an emerging alternative substitution risk to Grupo New Space's paper-anchored services.
• Box: Cloud content management and workflow platform; competes for the digital layer of document management, pressuring traditional scanning-and-custody providers like Grupo New Space to evolve their platform offering.
• LogicalDOC: Document management system vendor offering digital archiving and workflow tools for SMB and enterprise; an emerging technology-layer competitor that complements or replaces parts of Grupo New Space's scanning-and-online-access stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/grupo_new_space

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grupo New Space