What Box does

Box, Inc. (NYSE: BOX) is a publicly traded Intelligent Content Management platform headquartered in Redwood City, California, founded in 2005 by Aaron Levie and Dylan Smith. The company serves over 100,000 organizations — including Fortune 500 enterprises, federal and state government agencies, financial institutions, healthcare and life sciences firms, and large technology companies — by providing cloud-native secure content management, AI-powered workflow automation, and enterprise-grade security and compliance. Box has approximately 2,900 employees, offices in 14+ countries, and a market capitalization of approximately $3.67 billion as of June 2026.

The platform is built around a cloud content management core augmented by a proprietary AI stack: Box AI for conversational Q&A and content generation, Box Agent for autonomous multi-step task execution, Box Automate for no-code workflow orchestration, Box Extract for AI-powered structured data extraction from unstructured content, and Box Hubs for AI-powered content portals. AI inference is LLM-agnostic across OpenAI, Anthropic, and Google models, with permissions-aware retrieval ensuring outputs respect existing access controls. A Model Context Protocol (MCP) Server extends the platform as a content substrate for external AI agents including ChatGPT, Claude, and Harvey. The company holds an unusually broad compliance portfolio (FedRAMP Moderate/High, HIPAA, SOC 1/2/3, ISO 27001/27017/27018/27701, PCI DSS, ITAR, GxP, FINRA, GDPR, CCPA, ISMAP, C5) and offers 1,500+ pre-built integrations.

Box operates a hybrid GTM combining direct enterprise field sales (Fortune 500, federal), inside sales for mid-market, self-serve PLG (free 10GB tier and 14-day business trials), and a global partner ecosystem spanning SIs (Deloitte), technology partners (Salesforce, Microsoft, Google, Slack, Zoom, Workday, Okta, CrowdStrike), and AI platform partners (OpenAI, Anthropic, Google, NVIDIA, ServiceNow, Harvey). Pricing is per-seat subscription across tiers from free through Personal Pro ($10/user/month annual), Business ($15–$25/user/month), Enterprise ($35/user/month), Enterprise Plus ($50/user/month) with Box Agent, and custom-priced Enterprise Advanced, plus usage-based add-ons for AI Units ($10 per 1,000 units), APIs ($2.35 per 1,000 calls), Doc Gen ($0.15/document), and Sign ($1.20/request). FY2026 revenue was $1.177 billion (+8% YoY); Q1 FY2027 revenue was $305.9 million (+11% YoY, first double-digit growth in over three years), with FY2027 guidance raised to approximately $1.28 billion.

Name

Box

Legal name

Box, Inc.

Website

https://box.com

Company type

Public

Founded year

2005

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Box (NYSE: BOX) is a publicly traded Intelligent Content Management platform serving 100,000+ organizations with cloud-native secure file management, AI-powered workflow automation (Box Agent, Box Automate, Box Extract), enterprise-grade security and compliance, and 1,500+ integrations.

Ownership category

akta.pro rank

Product category

Cloud Content Management

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Metadata, Catalog & Semantic Layer for Data Platforms (HDAEABAJ)

akta.pro secondary industries

Model Development & Training Platforms (AutoML, Notebooks, Feature Stores) (HDAEANAB), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)

Keywords

• Cloud content management
• AI document extraction
• Enterprise workflow automation
• E-signature solutions
• Secure file collaboration

Headquarters

HQ city

Redwood City

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription Revenue: Core revenue stream from annual and multi-year subscription plans across Individual, Personal Pro, Business Starter, Business, Business Plus, Enterprise, Enterprise Plus, and Enterprise Advanced tiers. Revenue generated per user per month with minimum seat requirements. Includes AI Units for API consumption on higher tiers.
2. Platform Add-on Subscriptions: Additional API-based revenue from Core APIs ($2.35 per 1,000 API calls/month), AI Units ($10 per 1,000 AI Units/month), Document Generation APIs ($0.15 per document), and Sign APIs ($1.20 per signature request) for enterprise developers and custom integrations.
3. Enterprise Advanced Premium Tier: Premium pricing tier at $50/user/month for advanced AI agent capabilities, multi-step task execution, custom AI agent creation, agentic workflows, and higher API allowances targeting high-value enterprise customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels11 records

Core offering

Box provides an Intelligent Content Management platform that combines secure cloud content management with AI-powered workflow automation, e-signatures, and enterprise-grade security. The platform enables organizations to store, share, collaborate on, and extract intelligence from unstructured content using AI agents, no-code automation, and integrations across 1,500+ enterprise applications. Core offerings include Box AI, Box Agent, Box Automate, Box Extract, Box Sign, and developer APIs serving financial services, government, healthcare, life sciences, and other regulated industries.

Product overview

Box is an Intelligent Content Management platform combining cloud content management with AI-powered capabilities. The core platform provides secure collaboration, workflow automation, and enterprise-grade security, while AI features are delivered through Box AI (conversational AI for content Q&A and generation), Box Agent (AI-powered task execution and custom agent creation), Box Automate (no-code workflow automation), Box Extract (intelligent document data extraction), and Box Hubs (AI-powered content portals). Additional modules include Box Sign (e-signatures), Box Apps (no-code app builder), Box Shield/Governance/Zones/KeySafe (security and compliance), and Box Platform (APIs for developers). Pricing tiers range from free individual plans through Business ($15/user/month), Enterprise ($35/user/month), Enterprise Plus ($50/user/month), to Enterprise Advanced (custom pricing), with platform add-ons for API usage and AI Units.

Differentiator

Problem solved

Functional benefit

Brands

• Box Agent: AI-powered agent for enterprise content management that enables secure search, analysis, and content generation across enterprise data using advanced reasoning models.
• Box Automate
• Box Extract
• Box AI
• Box Hubs
• Box Sign
• Box Apps

Products and services

• Box Intelligent Content Management Platform Cloud-native content management platform providing secure collaboration, AI-powered content workflows, workflow automation, and enterprise-grade security and compliance for managing unstructured data at scale across 100,000+ organizations.
• Box AI Generative AI and content intelligence platform bringing summarization, analysis, extraction, and content generation directly into Box, powered by models from OpenAI, Anthropic, and Google.
• Box Agent AI-powered conversational interface for enterprise content enabling secure search, analysis, content creation, and multi-step task execution with Pro Mode for deep reasoning and custom agent creation via Box AI Studio.
• Box Automate No-code AI workflow automation platform enabling drag-and-drop design of intelligent content workflows with conditional branching, parallel processing, and AI-powered decision making across people, agents, and enterprise systems.
• Box Extract AI-powered data extraction platform that identifies and retrieves structured data from unstructured content including contracts, forms, images, and documents using Standard and Enhanced Extract Agents with chain-of-thought reasoning.
• Box Hubs AI-powered content portals for organizing, publishing, and surfacing enterprise content with intelligent semantic search across document collections for teams and external audiences.
• Box Sign Natively integrated e-signature solution enabling secure document signing directly within Box, with unlimited signature requests on Business plans and above, support for complex workflows, templates, and 1,500+ third-party integrations.
• Box Shield Security and data loss prevention solution providing classification-based security controls, intelligent threat detection using machine learning, and malware protection including Shield Pro for AI-powered threat analysis.
• Box Governance Information governance solution providing flexible retention schedules, legal holds, and disposition management for compliance with regulatory records retention requirements.
• Box Platform Developer platform providing APIs, SDKs, UI Elements, CLI tools, and webhooks for extending Box capabilities into custom applications, with Core APIs, AI APIs, Doc Gen APIs, and Sign APIs available as usage-based add-ons.
• Box Doc Gen Document generation API enabling dynamic creation of contracts, NDAs, and custom documents from templates and JSON data with text and image tags, conditional logic, and calculations at $0.15 per document.
• Box MCP Server Model Context Protocol server connecting Box enterprise content with external AI agents and tools (including ChatGPT and Claude) while maintaining existing Box permissions, security, and governance controls.

Quantifiable outcome

• Reduced manual processing time by up to 48 hours for financial document workflows
• +8 more outcomes

Named customers26 records

Segments12 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration29 records

AI capability11 records

Feature9 records

Partnerships

20 partnerships are on record, tiered core.

• KnowledgeSense (ChatSense)coreTechnology or Integration · 23 June 2026Knowledge Sense Ltd launched ChatSense with Box data search feature enabling users to search internal documents stored in Box directly from chat sessions using existing user-specific access permissions. The service is integrated into 500+ enterprises.
• OpenAI (ChatGPT)coreTechnology or Integration · 17 June 2026ChatSense leverages ChatGPT technology from OpenAI while adding enterprise-level security features. Box content is accessible through ChatGPT via MCP Server integration.
• SamsungcoreTechnology or Integration · 16 June 2026Samsung uses Box Automate for employee onboarding workflows. Processing documents from Greenhouse and Workday for new hire onboarding automation.
• ServiceNowcoreTechnology or Integration · 7 May 2026Box is an early partner in ServiceNow's Workflow Data Network ecosystem and MCP Registry for AI agent governance. ServiceNow announced at Knowledge 2026 that Box is an early MCP Registry partner enabling enterprise governance for AI agents.
• NVIDIAcoreTechnology or Integration · 2 April 2026NVIDIA Agent Toolkit integration enables Box to leverage enterprise AI agent deployment frameworks with built-in security and privacy guardrails. Box is listed as an adopting platform for NVIDIA's Agent Toolkit.
• SalesforcecoreTechnology or Integration · 2 April 2026Deep integration with Salesforce for CRM-connected document workflows. Box for Salesforce managed package enables extracted metadata to flow directly into Salesforce records. Joint customer deployments for sales contract management.
• MicrosoftcoreTechnology or Integration · 2 April 2026Box integrates with Microsoft 365, Teams, Copilot, and Azure services. Box is listed as a partner plugin for Microsoft Copilot Cowork. Deep integration with Microsoft productivity suite.
• SlackcoreTechnology or Integration · 2 April 2026Slack integration enables Box content access and collaboration within Slack workflows. Box is part of Slack partner ecosystem for enterprise content management.
• ZoomcoreTechnology or Integration · 2 April 2026Zoom integration enables video collaboration with Box content management. Part of Box 1,500+ integration ecosystem.
• WorkdaycoreTechnology or Integration · 2 April 2026Workday integration connects Box content with HR and finance workflows. Box Sign integrates with Workday for HR document signing.
• OktacoreTechnology or Integration · 2 April 2026Okta integration for identity and access management. Part of Box Trust Partner Program for security and compliance integrations.
• CrowdStrikecoreTechnology or Integration · 2 April 2026CrowdStrike integration for enterprise security. Part of Box Trust Partner Program combining content management with cybersecurity threat protection.
• IBMcoreTechnology or Integration · 2 April 2026IBM integration for enterprise content management. IBM Watson AI capabilities complement Box AI platform for enterprise customers.
• HarveycoreTechnology or Integration · 19 March 2026Harvey integrated Box into its AI platform for legal professionals, enabling users to import Box documents into Harvey Assistant, Workflow agents, and Vault for file review, contract provision surfacing, and drafting analysis.
• DeloittecoreImplementation/ SI/ Consulting Partner · 18 March 2026Box partnered with Deloitte on a podcast discussing unstructured data governance complexities and data readiness for artificial intelligence. Deloitte executives joined Box Consulting for a Partner Podcast on managing unstructured data.
• OpenAIcoreTechnology or Integration · 2 April 2024OpenAI provides AI models powering Box AI Agent, Box AI, and content generation capabilities. Box Agent uses OpenAI GPT models for natural language understanding, reasoning, and content creation.
• AnthropiccoreTechnology or Integration · 2 April 2024Anthropic provides Claude AI models powering Box AI capabilities. Box Agent integrates Claude for deep reasoning, multi-step task execution, and complex content analysis. Anthropic also integrated Box into Claude for Legal product.
• GooglecoreTechnology or Integration · 2 April 2024Google provides Gemini AI models powering Box AI Agent and extraction capabilities. Box Extract uses Google Gemini for intelligent document processing. Box is featured in Google Cloud partner ecosystem.
• CroozecoreStrategic or Co-development Partner · 24 January 2024Box acquired Crooze in January 2024 to enhance Enterprise Content Management platform with no-code enterprise content management applications, metadata tools, and content automation features to improve contract lifecycle and digital asset management.
• Cloud FastPathcoreStrategic or Co-development Partner · 6 September 2021Box acquired Cloud FastPath assets and team in September 2021 to enhance enterprise content migration and modernization capabilities.

Scale indicators15 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Dropbox: Dropbox is the most direct EFSS (Enterprise File Sync & Share) peer to Box, offering cloud content management, file collaboration, and e-signature (Dropbox Sign) to both consumers and enterprises. Like Box, Dropbox has been layering AI capabilities (Dropbox Dash, Dropbox AI) onto a content management foundation, and they compete head-to-head for SMB and mid-market customers on price-per-seat.
• DocuSign: DocuSign is the leader in e-signature and digital transaction management, the same category in which Box competes with Box Sign. Both companies target enterprise contract workflows; Box differentiates by bundling e-signature into a broader content management platform, while DocuSign has expanded into contract lifecycle management (CLM) and AI-powered agreement review (IAM, Intelligent Agreement Management).
• OpenText: OpenText is a long-standing enterprise content management (ECM) leader serving large regulated enterprises with on-premises and cloud content platforms. OpenText competes with Box in life sciences, financial services, and government — the same verticals where Box highlights deep penetration — and offers broader information management capabilities.
• Egnyte: Egnyte is a direct competitor in enterprise file sharing and content management, particularly strong in architecture/engineering/construction (AEC) and life sciences verticals. Egnyte's AI-powered content governance and file-sharing capabilities compete head-to-head with Box for mid-market and enterprise deals in regulated industries.
• iManage: iManage is a leading content and document management platform for legal and professional services, competing with Box in the legal vertical where Box cites Goodwin Procter and Harvey integration as wins. iManage's deep legal-industry feature set (ethical walls, matter-centric organization, security models) makes it the primary specialist competitor for law firm and corporate legal department deals.
• Citrix ShareFile: Citrix ShareFile is a cloud file sharing and collaboration platform serving enterprise and SMB customers, directly comparable to Box's core EFSS offering. ShareFile competes on secure file transfer, e-signature, and workflow automation, particularly in financial services and professional services where Citrix has deep verticals.

Broad incumbents

• Microsoft (SharePoint/OneDrive): Microsoft bundles SharePoint and OneDrive into Microsoft 365 and has aggressively integrated them with Copilot for content AI, representing the largest competitive threat to Box in the enterprise. Microsoft partners with Box rather than competes head-on in some accounts (e.g., Microsoft Copilot plugin for Box), but its productivity-suite gravity and FedRAMP coverage make it the default incumbent Box must displace.
• Google (Workspace/Drive): Google Drive and Google Workspace compete with Box for enterprise content management, with Gemini for Workspace providing generative AI features directly within Google's productivity suite. Google also supplies the Gemini AI models that power Box Extract and Box AI Agent, creating both a partner and competitor dynamic that is unique among Box's peers.
• Adobe (Document Cloud): Adobe Document Cloud (Acrobat, Sign) competes with Box in PDF management, e-signature, and document workflows, particularly for regulated industries. Adobe's AI Assistant in Acrobat and Express positions it as a content-and-document AI competitor, while Adobe's strength in creative/media workflows overlaps with Box's media and entertainment vertical.

Emerging players

• M-Files: M-Files is an AI-powered information management platform competing with Box in mid-market ECM deals, with a metadata-driven approach to document organization. While smaller than Box, M-Files targets similar use cases around workflow automation and compliance in regulated industries and is recognized alongside Box in Gartner and Forrester ECM evaluations.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/box
• YouTubeyoutube.com/user/box
• Facebookfacebook.com/box
• LinkedInlinkedin.com/company/box

Compliance19 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds15 records

Investors25 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A16 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Box