Riverbank

What Riverbank does

RiverBank is a privately held community bank headquartered in Pocahontas, Arkansas, operating four physical branches across Pocahontas, Corning, and Paragould in northeast Arkansas. Founded in 1971 as a State Savings and Loan Association and converted to an Arkansas State Chartered Bank in 2015, the bank has built a 50-plus-year operating history serving retail consumers, small and medium businesses, and agricultural operations in rural Arkansas communities. The bank holds a 5-star superior BaurFinancial rating and FDIC insurance on standard deposit accounts.

The core product set spans personal and business checking and savings accounts, certificates of deposit, personal lending (auto, home, property, consumer), business lending (lines of credit, equipment, commercial real estate), SBA loans, USDA Farm Service Agency agricultural loans (under Preferred Lender Program status), and trust and wealth management services. The technology layer consists of a Digital Banking Platform (hosted at digital.riverbank.stiapp.com) offering account transfers, Round-Up Savings budgeting, secure messaging, and account alerts, alongside standard integrations with the SHAZAM debit network and Calconic-embedded financial calculators. The bank maintains NMLS mortgage licensing and participates in the Fannie Mae MPF mortgage program.

Revenue is generated primarily through net interest income from the spread between loan yields and deposit costs, supplemented by monthly service charges on deposit accounts when balances fall below minimums (e.g., $5 on Regular Savings below $50, $5 on business checking below $500), and trust and wealth management professional fees. Distribution is via relationship-based sales through physical branches complemented by a digital banking channel and online contact request forms. Marketing is community-focused through Facebook and Instagram, the RiverBank Helping Hands nonprofit fundraiser program, and a financial literacy initiative. There is no disclosed external funding, parent company, or M&A activity; the bank is led by CEO Kyle Baltz and President Amy Jumper with a local business-leader board.

Name

Riverbank

Legal name

RiverBank

Website

https://eriverbank.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

11–50 employees

Short description

RiverBank is a privately held community bank in northeast Arkansas operating four branches that offers checking, savings, lending, SBA, FSA agricultural, and trust services to retail consumers, small businesses, and agricultural operations in rural Arkansas communities.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Commercial Banking (522110), Commercial Banking (52211)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Savings Banks (Public/State-Owned) (FSABAKAK)

akta.pro secondary industry

Agricultural & Rural Development Banks (FSABAKAE)

Keywords

• Community banking
• Agricultural lending
• Commercial lending
• Deposit services
• Mortgage lending

Headquarters

HQ city

Pocahontas

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Net Interest Income: Interest income from lending activities (personal loans, home loans, business loans, SBA loans, FSA agricultural loans) minus interest paid on deposits. Core banking revenue from spread between loan rates and deposit rates.
2. Deposit Account Fees: Monthly service charges on checking and savings accounts when balances fall below minimum thresholds. Fees include $5 monthly for regular savings below $50, $5 for business checking below $500, $3 monthly for choice checking.
3. Trust and Wealth Management Services: Professional trust services including trust account management, estate planning support, and related fiduciary services provided through Trust Officer Mark Holt.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

RiverBank is an Arkansas state-chartered community bank offering deposit products (personal and business checking and savings accounts, CDs), consumer and commercial lending (auto, home, personal, business, SBA, and FSA agricultural loans), and trust/wealth management services. It serves customers through four physical branches in Pocahontas, Corning, and Paragould, Arkansas, complemented by a Digital Banking Platform with online/mobile access, Round-Up Savings, and inter-bank transfer capabilities.

Product overview

RiverBank is a community bank offering a comprehensive suite of financial products and services through both traditional branch banking and a Digital Banking Platform. The core offerings include Personal and Business Checking/Savings accounts, Personal and Business Lending (including Home Loans, SBA Lending, and FSA Lending for agricultural customers), and Wealth Management/Trust Services. The bank differentiates through local decision-making in Arkansas communities (Pocahontas, Corning, Paragould) and a 5-star BaurFinancial rating. The Digital Banking Platform serves as the primary online channel for transfers, account management, and the Round-Up Savings feature.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Checking Personal checking account products including E-Free Checking (no minimum balance, free internet banking, SHAZAM ATM/debit card, free alerts, free bill pay), Choice Checking ($3 monthly service charge with exemptions for seniors 60+ and students), Advantage Checking (interest-bearing with minimum qualifications), and Now/Super Now accounts. Designed for individual consumers in rural Arkansas communities.
• Business Checking Business checking accounts including Regular Business Checking (unlimited checking with $5 service charge below $500 minimum, first 200 checks free) and Investor Money Market Account ($1,000 minimum, tiered interest rates, six preauthorized drafts/checks per cycle). Targeted at local small and medium-sized businesses.
• Personal Savings Personal savings accounts including Regular Savings ($50 minimum, $5 monthly service charge below minimum, daily balance interest calculation credited quarterly), Senior Savings (no minimum requirements), and Christmas Club ($5 minimum, first withdrawal free, $10 fee per additional withdrawal before maturity). For individual consumers.
• Round-Up Savings Automatic savings tool within Digital Banking that rounds up debit card purchases to transfer small amounts into a linked savings account. Includes an automatic disable feature when the account balance is too low to avoid NSF fees. Targeted at consumer banking customers seeking passive savings.
• Personal Lending Personal loan products including Auto Loans, Home Loans (term loan, refinance, or construction line of credit), Property Loans (land or property for personal use, structure-free property), and Other Consumer Loans (recreational purchases such as boats, RVs, ATVs). For individual consumers in RiverBank's service area.
• Home Loans Mortgage lending products including MPF Loans (long-term fixed rate, competitive rates, flexible terms, facilitated through Fannie Mae) and In-House Loans (fixed rate up to 5 years, construction loans up to one year, balloon options). NMLS ID: 410427. For residential borrowers.
• Business Lending Commercial lending products including Business Lines of Credit (secured or unsecured, 12-month terms reviewed annually), Equipment and Inventory Loans (term loans and revolving lines), and Commercial Real Estate Purchase or Construction loans. For local small to medium-sized businesses.
• SBA Lending Small Business Administration loan programs including financing for owner-occupied real estate, construction and expansion, leasehold improvements, machinery/equipment, business acquisition, debt refinance, working capital, inventory, start-up operations, and loan closing costs. Delivered through RiverBank's SBA partnership, enabling lending at higher capacity than the SBA direct program. For small businesses.
• FSA Lending Farm Service Agency agricultural loans delivered under RiverBank's Preferred Lender Program status with streamlined submission requirements and decreased turnaround time. Includes Farm Operating Loans, Farm Ownership Loans, and Lines-of-Credit for poultry, row crop, and livestock operations. For farm and agricultural operations.
• Trust Services Professional trust services including trust account management and estate planning support, provided by Trust Officer Mark Holt. Trust accounts are not FDIC insured and may lose value. For wealth management and estate planning clients.
• Digital Banking Platform RiverBank's online and mobile banking platform enabling efficient transfer capabilities, increased security features, and customer service delivery to customer devices. Includes transfer capabilities between banks, the Round-Up Savings tool, in-app secure messaging with representatives, and customer account notices. For RiverBank deposit and lending customers.
• Safe Deposit Box Safe deposit box service for protecting customer valuables, available through RiverBank's branch locations.

Quantifiable outcome

• 343,624.47 lbs of CO2 saved through solar panel installation
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Four partnerships are on record, tiered minor and core.

• BaurFinancialminorOthersBaurFinancial is a financial rating agency that provides ratings on financial institutions. RiverBank holds a 5-star superior rating from BaurFinancial, which is defined as superior meaning they recommend RiverBank to potential customers across the U.S.
• U.S. Small Business Administration (SBA)coreOthersSBA lending partnership where RiverBank assists small businesses with SBA loan programs. RiverBank handles paperwork and enables lending at higher capacity than SBA direct program.
• USDA Farm Service Agency (FSA)coreOthersFSA Preferred Lender Program status enables RiverBank to offer agricultural loans with streamlined submission requirements and decreased turnaround time. RiverBank handles applications, narratives, and servicing in-house.
• Fannie MaeminorOthersRiverBank offers MPF (Mortgage Partnership Finance) Loans which are long-term fixed rate products with competitive mortgage rates. MPF program facilitated through relationship with Fannie Mae.

Scale indicators4 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Arvest Bank: Regional community bank with deep Arkansas roots, offering retail, business, mortgage, and ag lending across multiple branches — directly comparable in product mix and Arkansas community focus.
• Simmons Bank: Arkansas-headquartered regional bank offering consumer, commercial, and ag lending with hybrid branch-and-digital channels. Same core geography and product depth as RiverBank at a larger scale.
• Southern Bancorp: Community development financial institution serving rural Arkansas with deposit, lending, and financial-literacy programs — directly overlapping RiverBank's community reinvestment and rural retail banking mission.
• First Security Bank: Arkansas-based community bank offering personal, business, and mortgage lending across multiple in-state branches — highly comparable in product scope and rural Arkansans market focus.
• Cadence Bank: Community-banking heritage bank serving Southeast/Southwest U.S. with comparable personal/business banking and SBA-style small business lending product suites.
• Farmers Bank & Trust: Independent community bank serving southern Arkansas with comparable retail, ag, and small-business banking products — closely aligned with RiverBank's size and business model.

Emerging players

• Charles Schwab Bank: Digital-first bank competing for retail deposits and cash management customers with attractive rates and no minimums — emerging threat to RiverBank's deposit growth in its rural footprint.

Others

• Farm Credit of Western Arkansas: Specialized Farm Credit System lender focused exclusively on agricultural lending in Arkansas — adjacent rather than directly competing, but offering an alternative ag borrower funding route.

Broad incumbents

• Bank of America: Nationwide retail and commercial bank competing for the same consumer and small-business deposits and loan demand as RiverBank, though serving a much broader geographic footprint.
• JPMorgan Chase: Largest U.S. retail bank with national branch and digital channels; competes for the same consumer deposit base as RiverBank, with significantly broader product and technology capabilities.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/riverbank
• LinkedInlinkedin.com/company/riverbankarkansas

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riverbank