PulseSync
PulseSync is a Singapore-based eldercare technology company (founded 2007) selling cloud-based care management software (IngoT®), evidence-based senior strength training (Gym Tonic®), and interRAI assessment tools (Raisoft®) to nursing homes, senior care centres, home care agencies, hospices, and active ageing centres across Singapore and selected overseas markets.
- Company typePrivate
- Founded2007
- HeadquartersSingapore, Singapore
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What PulseSync does
PulseSync Pte Ltd is a Singapore-based eldercare technology company founded in 2007 that sells a three-product software and programme suite to aged care providers. Its core products are IngoT®, a cloud-based holistic care management system (including IngoTPCC AAC, which is whitelisted by Singapore's Agency for Integrated Care as an ASG-compatible system supporting the Age Well SG AAC 2.0 model); Gym Tonic®, an evidence-based pneumatic-resistance strength training programme for seniors jointly launched with Lien Foundation in 2015 and supported by AI-driven assessment software; and Raisoft®, a cloud-based interRAI clinical assessment platform. The company serves nursing homes, senior care centres, active ageing centres, home care agencies, hospices, and day rehabilitation centres, with software deployed across 60+ providers in Singapore and the Gym Tonic programme delivered at 30+ sites serving 8,000+ seniors cumulatively.
PulseSync monetizes primarily through SaaS subscriptions for IngoT and Raisoft (pricing not publicly disclosed and tailored per provider), per-participant fees of $150-$240 for the 12-week Gym Tonic programme, and bespoke development and consultancy services. It operates a B2B enterprise go-to-market with government validation via AIC whitelisting as a key access lever, complemented by international expansion into Malaysia (wholly owned subsidiary), the United States (Bay Ridge Center, Brooklyn, 2023), and planned China expansion through its 2022 strategic equity partnership with Perennial Holdings.
The company is led by Managing Director Ken Tan and operates with 11-50 employees. Its competitive position rests on a regulatory moat from AIC whitelisting, peer-reviewed clinical evidence (publications in Frontiers in Medicine and European Review of Aging and Physical Activity), and recognition including the inaugural Fit for Life Award 2021 from Geneva's Fit for Life Foundation. Perennial Healthcare Pte. Ltd. (a subsidiary of Perennial Holdings) holds an equity stake taken in November 2022 to accelerate IngoTPCC implementation and fund overseas growth.
PulseSync firmographics
Firmographics- Name
- PulseSync
- Legal name
- PulseSync Pte Ltd
- Website
- https://pulsesync.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PulseSync is a Singapore-based eldercare technology company (founded 2007) selling cloud-based care management software (IngoT®), evidence-based senior strength training (Gym Tonic®), and interRAI assessment tools (Raisoft®) to nursing homes, senior care centres, home care agencies, hospices, and active ageing centres across Singapore and selected overseas markets.
- Ownership category
- akta.pro rank
PulseSync industry classification
Industry- Product category
- Eldercare Software
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Chronic Care & Complex Care Management (HSABAIAD)
- akta.pro secondary industry
- Technology Assistance & Digital Support for Seniors (HSABAAAH)
Keywords
Where PulseSync is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices2 records
Markets served
PulseSync business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions (IngoT): SaaS subscription model for IngoT cloud-based care management software sold to eldercare providers including nursing homes, senior care centres, active ageing centres, home care agencies and hospices.
- Raisoft Subscriptions: SaaS subscription for Raisoft interRAI care assessment software deployed across eldercare service providers.
- Gym Tonic Programme Fees: Fees charged for the 12-week Gym Tonic strength training programme at community centres and eldercare facilities. Programme costs range from $150 to $240 depending on the centre. Jointly launched with Lien Foundation.
- Bespoke Development and Consultancy Services: Custom development and consultancy services offered alongside the core product suite for eldercare providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Gym Tonic 12-Week Programme - Per Participant |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
PulseSync product offering
Product offeringCore offering
PulseSync develops and sells cloud-based software and evidence-based programmes for the eldercare sector. Its three flagship products are IngoT® (cloud-based care management software), Gym Tonic® (evidence-based pneumatic machine strength training management system for seniors), and Raisoft® (cloud-based interRAI care assessment software), supplemented by bespoke development and consultancy services for aged care providers.
Product overview
PulseSync offers a suite of three flagship products for the eldercare sector: IngoT® (cloud-based care management software), Gym Tonic® (evidence-based strength training management system), and Raisoft® (cloud-based interRAI care assessment software). IngoT® serves as the core care management platform with productivity and operational insights features, Gym Tonic® provides specialized strength training for seniors using pneumatic/hydraulic machines with AI-driven software, and Raisoft® delivers interRAI-based care assessments. The company also offers bespoke development and consultancy services alongside these products.
Differentiator
Problem solved
Functional benefit
Brands
- IngoT: Cloud-based care management software system which drives productivity, improves operational insights and empowers aged care providers for Person-Centered-Care. Includes IngoTPCC AAC system whitelisted by AIC for Age Well SG programme.
- Gym Tonic
- Raisoft
Products and services
- IngoT® Holistic cloud-based care management system that drives productivity, improves operational insights and empowers aged care providers to focus on Person-Centered-Care. Includes the IngoTPCC AAC system whitelisted by Singapore's Agency for Integrated Care (AIC) as an ASG-compatible IT system supporting the Age Well SG AAC 2.0 care service model. Sold to eldercare providers including nursing homes, senior care centres, active ageing centres, home care agencies and hospices.
- Gym Tonic® Evidence-based strength training management system embracing 'Exercise As Medicine' by mainstreaming strength training for seniors using pneumatic air-powered equipment from Finland. Designed to tackle age-related frailty and loss of muscle mass, extending seniors' independence. Includes AI-driven software for program management and assessments. Delivered at 30+ partner facilities in Singapore and expanding internationally (USA, China). Costs $150-$240 per 12-week programme per participant.
- Raisoft® Cloud-based interRAI care assessment software that provides standardised, evidence-based interRAI clinical assessments for eldercare providers. Used by nursing homes, senior care centres, and other aged care service providers for standardised clinical assessments.
- Bespoke Development and Consultancy Services Custom development and consultancy services offered alongside the core product suite for eldercare providers. Includes tailored solutions and professional services for aged care organisations.
Quantifiable outcome
- Over 8,000 seniors have benefited from the Gym Tonic programme, with most experiencing 20-30% improvement in muscle strength
- +3 more outcomes
Companies that use PulseSync
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
PulseSync technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
PulseSync partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and flagship.
- Agency for Integrated Care (AIC)corePulseSync's IngoTPCC AAC solution has been whitelisted by AIC as an ASG-compatible Active Ageing Centre (AAC) system. This government validation confirms the solution meets stringent requirements for the Age Well SG programme across functional, technical, cybersecurity, and AAC2.0 capability perspectives.
- Bay Ridge Center (Brooklyn, USA)flagshipBay Ridge Center, an eldercare centre in New York City, has adopted PulseSync's Gym Tonic programme and made it publicly accessible to the Southwest Brooklyn community. This represents the first expansion of Gym Tonic into the USA market.
- Lien FoundationcoreGym Tonic was jointly launched with Lien Foundation in 2015. Lien Foundation brought the Gym Tonic programme to Singapore, funding the initial rollout and public opening of the programme in 2017. The partnership has enabled Gym Tonic to reach over 30 locations and 8,000+ seniors.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
PulseSync competitors and assessment
Company assessmentDirect peers
- PointClickCare: Leading cloud-based care management and EHR platform for skilled nursing facilities and senior living providers in North America. Closely comparable to PulseSync's IngoT and Raisoft in delivering SaaS-based care coordination and assessment to eldercare operators.
- MatrixCare: Cloud-based care management software for skilled nursing, senior living, and home care providers, owned by ResMed. Directly comparable to PulseSync's eldercare SaaS portfolio in target customer and subscription business model.
- HUR: Finnish manufacturer of pneumatic resistance training equipment specifically designed for seniors and rehabilitation. Gym Tonic's programme is built on HUR-equivalent Finnish pneumatic machines, making HUR a direct upstream peer and potential substitute for the Gym Tonic offering.
- AlayaCare: Cloud-based home and community care management software platform serving agencies with similar needs to PulseSync's home care and hospice clients. Comparable SaaS architecture and eldercare-provider customer base.
- Homage: Singapore-headquartered technology-enabled home and elder care services platform combining software with care delivery. Targets the same Singapore eldercare providers and seniors with a hybrid care/services model complementary to PulseSync's software and Gym Tonic offering.
Broad incumbents
- Tunstall Healthcare: Established global provider of telecare, telehealth, and care management technology for elderly populations. Overlaps with PulseSync's IngoT and Gym Tonic monitoring/assessment layer but operates at broader portfolio scale across multiple geographies.
- Netsmart Technologies: Large US healthcare IT platform offering senior care, behavioral health, and home health modules. Comparable in delivering care coordination SaaS to eldercare providers, though it operates at significantly greater scale and breadth than PulseSync.
- Yardi: Enterprise software provider for senior living operators with care management, resident assessment, and EHR modules. Comparable functionality to IngoT and Raisoft within a much broader real estate and senior living software suite.
Emerging players
- Ninkatec: Singapore-based eldercare technology startup focused on tele-monitoring and assistive technology for seniors at home. Partial overlap with PulseSync's monitoring and assessment capabilities, with a sharper home-based focus.
Regional players
- CaregiverAsia: Singapore-based caregiving marketplace and platform for matching seniors with professional caregivers. Shares the Singapore eldercare provider customer base with PulseSync but operates a marketplace model rather than software-led care management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
PulseSync social profiles
Digital presencePulseSync compliance and trust
Trust signalCompliance1 record
PulseSync financial estimates
Financial estimateRevenue estimate
Valuation estimate
PulseSync leadership team
Management profileNumber of profiles
Profiles1 record
PulseSync subsidiaries and ownership
Company hierarchySubsidiaries1 record
PulseSync funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PulseSync M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PulseSync
What does PulseSync do?
PulseSync develops and sells cloud-based software and evidence-based programmes for the eldercare sector. Its three flagship products are IngoT® (cloud-based care management software), Gym Tonic® (evidence-based pneumatic machine strength training management system for seniors), and Raisoft® (cloud-based interRAI care assessment software), supplemented by bespoke development and consultancy services for aged care providers.
Is PulseSync a public or private company?
PulseSync is a private company. It is classified as corporate owned and is currently operating.
When was PulseSync founded?
PulseSync was founded in 2007. It employs 11 to 50 people.
Where is PulseSync based?
PulseSync is headquartered in Singapore, Singapore, in the Asia region.
How does PulseSync make money?
Four revenue lines are on record. Software Subscriptions (IngoT) is the primary driver. The others are raisoft Subscriptions, gym Tonic Programme Fees and bespoke Development and Consultancy Services.
Who are PulseSync's main competitors?
Direct peers on record are PointClickCare, MatrixCare, HUR, AlayaCare and Homage. Broad incumbents are Tunstall Healthcare, Netsmart Technologies and Yardi. Ninkatec is listed as an emerging player. CaregiverAsia is listed as a regional player.
Does PulseSync have an API?
No public API is recorded for PulseSync.
What industry is PulseSync in?
PulseSync's product category is Eldercare Software. Its primary akta.pro industry code is HSABAIAD, Chronic Care & Complex Care Management, with a secondary code of HSABAAAH, Technology Assistance & Digital Support for Seniors. Its NAICS code is 624120 and its SIC code is 7370.