Copiers Plus, Inc.

What Copiers Plus, Inc. does

Copiers Plus, Inc. is a third-generation, family-owned managed print services (MPS) provider headquartered in Fayetteville, North Carolina, operating five physical offices across the state (Fayetteville, Raleigh, Wilmington, Greensboro, and Asheville). Founded in 1985 by Bob Smith after a 28-year tenure at Monroe Calculator Company, the company sells, leases, and services office printing equipment — primarily KYOCERA TASKalfa multifunction copiers and ECOSYS printers — alongside Canon wide-format devices, scanners, shredders, and duplicators. The company is an authorized KYOCERA dealer with Elite Dealer recognition from 2018-2021 and has been family-led under Tim Smith as President & CEO, with Drew Smith (Bob's grandson) serving as Director of Communications; founder Bob Smith passed away in September 2025.

The company's core technology stack is built around KYOCERA hardware augmented by third-party software integrations: PaperCut for print fleet management and user authentication, Ademero for document management workflows, and native mobile printing support via Apple AirPrint, Mopria, and Kyocera Mobile Print. Proprietary capabilities include a managed print services platform with automated toner replenishment, employee-level usage reporting, and security features (secure print release, audit trails, user authentication). Document workflow automation includes OCR, PDF conversion, approval processing, cloud storage integration, and ECM connectivity. The company emphasizes a four-hour service response time commitment and a consultative sales model where representatives evaluate customer print environments before proposing custom solutions.

Copiers Plus generates revenue through four streams: equipment sales and leasing (hardware sales revenue, with leases starting at $95/month), managed print services subscriptions (recurring monthly fees targeting ~15% customer savings), maintenance and service plans (all-inclusive subscription contracts covering supplies, parts, and labor), and document management professional services. GTM is exclusively direct sales via the five North Carolina offices, with no e-commerce or self-service purchasing; multi-state and global customer support is enabled through the KYOCERA dealer network while maintaining a single point of contact. The customer base spans healthcare, legal, education, religious/nonprofit, and government segments across North Carolina, with multiple customer relationships exceeding 20 years. Pricing is entirely custom and quote-based with no public pricing tiers.

Name

Copiers Plus, Inc.

Legal name

Copiers Plus, Inc.

Website

https://copiers-plus.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Copiers Plus is a third-generation, family-owned managed print services provider based in North Carolina, selling and servicing KYOCERA copiers, printers, and document workflow solutions to businesses across the state via five regional offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Morrisville

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Equipment Sales and Leasing: Sale and leasing of KYOCERA copiers, printers, multifunction devices, scanners, shredders, wide-format printers, and duplicators. Flexible payment options including monthly leasing arrangements.
2. Managed Print Services (MPS): Recurring monthly fees for comprehensive print fleet management including monitoring, supplies, maintenance, and support. Typically saves customers 15% on printing expenses.
3. Maintenance and Service Plans: Service contracts covering preventive maintenance, onsite repairs, parts, labor, and toner replenishment. All-inclusive maintenance plans available.
4. Document Management Solutions: Digital workflow solutions, ECM integration, cloud storage setup, and document automation services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Copiers Plus is a third-generation, family-owned managed print services provider that sells, leases, and services KYOCERA multifunction copiers, printers, scanners, and related office equipment to North Carolina businesses. The company delivers three core service lines—Managed Print Services (fleet monitoring, automated toner replenishment, and cost reporting), Equipment & Maintenance (leasing and all-inclusive service contracts), and Document Management & Workflow Solutions (digitization, OCR, cloud storage, and ECM integration).

Product overview

Copiers Plus, Inc. is a third-generation family-owned managed print services provider offering a comprehensive portfolio of KYOCERA office technology solutions and professional services. The core product lineup centers on KYOCERA TASKalfa and ECOSYS multifunction copiers and printers across color and black-and-white categories, supplemented by Canon wide-format printers, document scanners, folders, duplicators, and shredders. The company delivers three integrated service offerings: Managed Print Services (for print fleet management, monitoring, and cost optimization), Equipment & Maintenance (for flexible leasing and maintenance plans), and Document Management & Workflow Solutions (for digital document processing, cloud integration, and ECM connectivity). The portfolio includes Mobile Print integration via Apple AirPrint, Mopria, and Kyocera Mobile Print, with strategic partnerships with PaperCut and Ademero for enhanced print management and document workflow capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• KYOCERA TASKalfa MZ7500ci
• KYOCERA TASKalfa MZ9500ci Enterprise-class color multifunction copier delivering up to 95 ppm B/W and 80 ppm color with advanced finishing options including booklet making, stapling, and folding. Targeted at high-volume enterprise print environments.
• KYOCERA TASKalfa MZ8500ci High-performance color multifunction copier with up to 85 ppm B/W and 75 ppm color output, supporting paper sizes up to 13 x 19.2 inches with advanced finishing capabilities. Targeted at enterprise workplaces requiring large-format and finishing features.
• KYOCERA TASKalfa MZ7001ci Multifunction device with up to 70 ppm output speed, 10.1-inch color touchscreen, cloud connectivity, and up to 200,000 monthly duty cycle with expandable paper capacity up to 7,150 sheets. Sold to mid-market and enterprise offices with high monthly print volumes.
• KYOCERA TASKalfa MZ6001ci Commercial color copier with up to 60 ppm print speed, 1200 x 1200 dpi resolution, optional finishing solutions including booklet folders and high-capacity staplers, with security features for data encryption. Targeted at mid-sized commercial print environments.
• KYOCERA TASKalfa MZ5001ci Versatile color copier with up to 50 ppm printing speed, scanning up to 274 images per minute, and advanced security features including data encryption and secure boot checks. Sold to mid-sized office environments.
• KYOCERA TASKalfa MZ4001ci All-in-one color copier with up to 40 ppm, true 1200 x 1200 dpi resolution, cloud connectivity, and optional finishing solutions including booklet folders. Sold to mid-sized offices and departments.
• KYOCERA TASKalfa MZ3501ci Color multifunction copier with up to 35 ppm, 10.1-inch touchscreen, and up to 7,150-sheet paper capacity with sustainable energy-efficient design. Sold to small and mid-sized office environments.
• KYOCERA TASKalfa MZ2501ci Compact color copier with up to 25 ppm, 10.1-inch color touchscreen, and AES 256-bit encryption with secure print release. Sold to small office and workgroup environments.
• KYOCERA TASKalfa 7054ci Color copier with up to 70 ppm, advanced finishing options, and document security capabilities for enterprise workplaces. Sold to enterprise customers needing high-volume color output.
• KYOCERA TASKalfa 4054ci Color multifunction printer with up to 40 ppm output and workflow efficiency features for secure enterprise document management. Sold to mid-sized and enterprise customers.
• KYOCERA TASKalfa MZ9500i (Black & White) Black and white office copier with high-capacity finisher, touchscreen display, and extended paper handling system. Sold to enterprise and high-volume office environments.
• KYOCERA TASKalfa MZ7500i (Black & White) Black and white multifunction printer with touchscreen display and output trays. Sold to mid-market and enterprise customers needing reliable B/W output.
• KYOCERA TASKalfa MZ10500i (Black & White) Black and white office copier with high-capacity finisher for high-volume printing environments. Sold to enterprise customers with the largest print workloads.
• KYOCERA ECOSYS PA2100cwx A4 color printer with wireless connectivity for small business environments. Sold to small offices and workgroups needing compact color printing.
• KYOCERA ECOSYS P8060cdn High-volume color printer for demanding office environments. Sold to mid-market and enterprise customers with significant color print volumes.
• KYOCERA ECOSYS PA6000x Black-and-white commercial printer with LCD screen, paper trays, and control buttons. Sold to office and workgroup environments needing reliable B/W output.
• Paper Folders Range from small desktop letter folders to high-speed models with Smartfold technology. Sold to offices, mailrooms, and print production environments.
• Standard Duplicators High-speed duplicating devices with optional color capability. Sold to schools, churches, and organizations with high-volume duplication needs.
• Shredders Deskside to centralized office models with varying strip cut and crosscut options. Sold to offices requiring secure document destruction.
• Scanners Small to large workgroup scanner options as alternatives to multi-function device scanning. Sold to offices needing dedicated document scanning capabilities.
• Managed Print Services Print fleet management and monitoring service providing employee usage reporting, automated toner replenishment, and cost optimization with approximately 15% average savings on printing expenses. Sold to North Carolina businesses of all sizes on a monthly subscription basis.
• Equipment & Maintenance Flexible copier lease plans with the full KYOCERA multifunction printer lineup, offering leasing/rental/purchase options and all-inclusive maintenance plans that include supplies and labor. Sold to organizations needing predictable equipment costs and bundled support.
• Document Management & Workflow Solutions Digital solutions including document scanning to digital, disaster recovery procedures, automated approval processing, audit trails, cloud storage integration, and ECM integration. Sold to organizations seeking to digitize paper-based processes and automate document workflows.

Quantifiable outcome

• 15% average savings on printing expenses for managed print customers
• +3 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• KyoceracoreTechnology or IntegrationExclusive strategic partnership as authorized KYOCERA dealer providing full lineup of TASKalfa and ECOSYS multifunction printers, copiers, and scanners. Company holds Elite Dealer status from Kyocera for multiple consecutive years (2018-2021). KYOCERA dealer network enables multi-state and global service for customers with out-of-state locations.
• KYOCERA Dealer NetworkcoreChannel Partner/ Reseller/ DistributorNetwork enabling Copiers Plus to support multi-state and global organizations while maintaining single point of contact for customers with locations outside North Carolina.

Scale indicators8 records

Recent moves12 records

Expansion highlights5 records

Broad incumbents

• Konica Minolta Business Solutions U.S.A. National equipment manufacturer and managed print services provider with its own direct-sales and dealer channels; competes with Copiers Plus on enterprise MPS contracts and offers overlapping multifunction printer and workflow solutions.
• Ricoh USA: Global office equipment manufacturer and managed services provider with direct and dealer channels; competes with Copiers Plus in MPS, document workflow, and enterprise print contracts across all customer sizes.
• Canon U.S.A. Office equipment manufacturer offering copiers, wide-format printers, and document solutions; competes with Copiers Plus across equipment categories — Copiers Plus already carries Canon wide-format alongside its primary KYOCERA lineup.
• Xerox Holdings Corporation: Legacy office equipment manufacturer and managed print/document services incumbent with broad enterprise and SMB coverage; competes with Copiers Plus across the full MPS and document workflow stack.
• Sharp Imaging and Information Company of America: Major office equipment manufacturer with a national dealer network; competes with Copiers Plus on multifunction device sales, MPS contracts, and document workflow offerings.
• HP Inc. Global printer manufacturer with a managed print services business; competes with Copiers Plus through direct MPS contracts and channel partnerships, particularly in SMB and mid-market segments.

Direct peers

• DEX Imaging: Regional copier and managed print services dealer headquartered in the Southeast U.S., offering multi-vendor equipment, MPS, and document management — directly comparable to Copiers Plus in geographic focus and solution portfolio.
• Gordon Flesch Company: Family-owned office equipment and MPS provider serving the Midwest U.S. with a comparable mix of equipment leasing, managed print, and document workflow services anchored by long-tenured customer relationships.
• RJ Young: Southeast U.S. office technology dealer providing copiers, managed print services, and document management solutions to mid-market and enterprise customers — overlapping with Copiers Plus on solution type, customer profile, and regional geography.
• Pacific Office Automation: Regional office equipment dealer and managed print services provider operating across multiple U.S. states; competes directly with Copiers Plus on KYOCERA-class equipment sales, MPS contracts, and document workflow services for mid-market customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/copiersplusinc1
• Facebookfacebook.com/copiers.plus
• LinkedInlinkedin.com/company/copiers-plus-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Copiers Plus, Inc.