What United Dental Partners does

United Dental Partners (UDP) is a Dental Support Organization headquartered in Chicago, Illinois that operates a network of 22 dental practice locations across Illinois and Indiana. The company was founded by two dentists approximately a decade ago and has grown through a multi-brand aggregation strategy, with distinct sub-brands such as All Family Dental & Braces, All About Kids Dental Care, Advanced Family Dental, Children's Dental Center, Smiles Pediatric Dentistry, Westgate Implant & Oral Surgery, and River Trail Orthodontics. The organization serves over 120,000 patients and employs 340 people across dental practices, patient services, and a centralized home office, with services spanning general dentistry, pediatric dentistry, orthodontics, and oral surgery/implantology.

The underlying operating model is a DSO: UDP provides dentists, specialists, and hygienists with centralized administrative services including human capital management, regulatory compliance, billing and credentialing, demand generation marketing, and information technology support. This allows clinical staff to focus on patient care rather than practice management. The technology stack is operational/ERP in nature rather than product-centric, and the company does not disclose any proprietary AI/ML capabilities, patents, or third-party platform integrations. No public-facing API, mobile application, or developer ecosystem is referenced.

UDP makes money by operating dental practices that bill patients and insurers directly for clinical services across four specialties. Revenue is therefore service-fee based and recurring in the sense that patient relationships drive repeat visits, although no subscription pricing model is used. The company sells into two customer segments: consumers (families and children seeking dental care, with an NPS of 86 indicating strong patient satisfaction) and clinical professionals (dentists and specialists who join UDP to offload non-clinical burdens). The organization is led by CEO Keith Kendrick (appointed September 2021 after serving as CMO), CFO Scott Hornbuckle (formerly CFO of Benevis Corporation), COO/CCO Dr. Emily Vanney, and CMO/CSO Ashley Gibson. UDP is a privately held LLC and a member of the Association of Dental Support Organizations, with no disclosed institutional ownership, funding history, or revenue figures.

Name

United Dental Partners

Legal name

United Dental Partners, LLC

Website

https://uniteddentalpartners.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

501–1,000 employees

Short description

United Dental Partners is a Chicago-based Dental Support Organization operating 22 dental practice locations across Illinois and Indiana, providing centralized administrative services to dentists and serving over 120,000 patients in general, pediatric, orthodontic, and oral surgery care.

Ownership category

akta.pro rank

Product category

Dental Care Services (Dental Support Organization)

NAICS

Offices of Dentists (621210)

akta.pro primary industry

Multi-Specialty DSOs (General + Specialty Networks) (HLABAKAA)

akta.pro secondary industry

Regional/Multi-Region DSO Platforms (Aggregators) (HLABAKAK)

Keywords

• Dental support services
• General dentistry services
• Pediatric dental care
• Orthodontic treatment services
• Dental practice management

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Dental Services Revenue: Revenue generated from providing comprehensive dental care services to patients across general dentistry, pediatric dentistry, orthodontics, and oral surgery specialties through their network of dental practices.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

United Dental Partners is a Dental Support Organization (DSO) that owns and operates a network of 22 dental practice offices across Illinois and the Midwest, delivering comprehensive dental care across general dentistry, pediatric dentistry, orthodontics, and oral surgery. The organization also provides centralized non-clinical support to its practices, including human capital management, regulatory compliance, billing and credentialing, demand generation marketing, and IT, so dental professionals can focus on patient care.

Product overview

United Dental Partners is a Dental Support Organization (DSO) operating a network of 22 dental practice locations across Illinois and surrounding regions. The company provides administrative and operational support services to dental professionals (general dentists, pediatric specialists, orthodontists, oral surgeons, and hygienists), allowing them to focus on clinical patient care. The portfolio includes multiple sub-branded dental practices such as All Family Dental & Braces (with multiple locations), All About Kids Dental Care, Advanced Family Dental, Children's Dental Center, Smiles Pediatric Dentistry, Smiles for Kids, Smiles for Families, Westgate Implant & Oral Surgery, River Trail Orthodontics, Every Tooth Counts, First Smiles Dental, and Wheatland Dental. These practices offer services across 6 specialties including general dentistry, pediatric dentistry, orthodontics, and oral surgery.

Differentiator

Problem solved

Functional benefit

Products and services

• All Family Dental & Braces Multi-location dental practice network providing general dentistry and orthodontic services (braces and alignment) for families across multiple Illinois communities, operated as part of the United Dental Partners DSO network.
• All About Kids Dental Care Pediatric dental practice dedicated to providing dental care for children, operated as part of the United Dental Partners DSO network.
• Advanced Family Dental General family dental practice serving patients in the Chicago area, operated as part of the United Dental Partners DSO network.
• Children's Dental Center Specialized pediatric dental practice focused on children's oral health, operated as part of the United Dental Partners DSO network.
• Smiles Pediatric Dentistry Pediatric dental practice serving the West Loop area of Chicago, focused on children's dental care, operated as part of the United Dental Partners DSO network.
• Smiles for Kids Pediatric dental practice focused on children's oral health, operated as part of the United Dental Partners DSO network.
• Smiles for Families Family dental practice offering comprehensive dental services for adults and children, operated as part of the United Dental Partners DSO network.
• Westgate Implant & Oral Surgery Oral surgery and dental implant specialist practice, operated as part of the United Dental Partners DSO network.
• River Trail Orthodontics Orthodontic practice specializing in braces and alignment treatments, operated as part of the United Dental Partners DSO network.
• Every Tooth Counts Dental practice providing comprehensive dental care, operated as part of the United Dental Partners DSO network.
• First Smiles Dental General dental practice, operated as part of the United Dental Partners DSO network.
• Wheatland Dental General dental practice serving the local community, operated as part of the United Dental Partners DSO network.
• Dental Support Organization (DSO) Services Centralized administrative and non-clinical support services delivered to dental practices within the United Dental Partners network, covering human capital management, regulatory compliance, billing and credentialing, demand generation marketing, and IT — enabling dental professionals to focus on patient care.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Aspen Dental Management: One of the largest DSOs in the U.S. with over 1,000 offices across 45+ states. Directly comparable to UDP's multi-specialty general dentistry + oral surgery model, including insurance/membership focus, but at much larger national scale.
• Pacific Dental Services: Large DSO supporting hundreds of practices across the U.S. with a strong emphasis on modern dental technology, specialty referrals, and medical-dental integration. Comparable multi-specialty DSO model to UDP, though at greater national scale.
• Heartland Dental: The largest U.S. DSO, supporting thousands of dentists across general and specialty practices nationwide. Highly comparable to UDP as a multi-specialty DSO platform, but operating at vastly greater scale and national footprint.

Regional players

• Western Dental & Orthodontics: Large DSO primarily serving California, Texas, Arizona, and other Western/Southern states with general dentistry and orthodontic services. Comparable multi-specialty DSO model to UDP, though geographically non-overlapping.

Direct peers

• Great Expressions Dental Centers: Regional DSO network providing general, specialty, and orthodontic dental services across multiple states, with a strong Midwest presence. Comparable multi-specialty DSO with similar patient demographic focus.
• Midwest Dental: Regional DSO with strong Midwest presence offering general dentistry and specialty services. Direct regional competitor to UDP given overlapping Illinois/Wisconsin/Minnesota geography and family dental focus.
• Affordable Dentures & Implants: Largest network of dental practices in the U.S. focused on tooth replacement services including dentures, extractions, and implants. Comparable to UDP's oral surgery specialty offering (e.g., Westgate Implant & Oral Surgery sub-brand), though with a narrower specialty focus.
• Dental Care Alliance: DSO supporting affiliated dental practices across multiple U.S. states, offering general dentistry and specialty services. Comparable multi-specialty DSO model with similar partnership and acquisition strategy.
• Smile Brands: Multi-brand DSO operating hundreds of affiliated dental offices across the U.S., including general dentistry and specialty services. Directly comparable to UDP's multi-brand, multi-specialty DSO structure and family-focused patient base.
• Benevis: DSO focused primarily on family and pediatric dental practices, supporting affiliated practices under brands like Kool Smiles. Strong comparator for UDP given UDP CFO Scott Hornbuckle was previously Benevis CFO and the pediatric/family practice focus is similar.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/uniteddentalpartners

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Dental Partners