VerityStream

What VerityStream does

VerityStream is a healthcare technology company that provides credentialing, enrollment, and privileging solutions to healthcare organizations across the United States. Operating as a subsidiary of HealthStream (NASDAQ: HSTM), the company rebranded its product portfolio under the CredentialStream by HealthStream umbrella in 2024, consolidating the former VerityStream brand into HealthStream's go-to-market. The platform addresses manual, error-prone provider credentialing workflows by automating primary source verification across 800+ databases (including the DEA, OIG, and SAM), tracking credential expirations, monitoring exclusions and sanctions, and centralizing provider data for enterprise health systems, mid-market groups, and small medical practices.

The company's technology foundation is a cloud-based SaaS platform within HealthStream's hStream ecosystem, featuring API-first architecture, HITRUST r2 certified infrastructure, and pre-built integrations with Epic, HRIS systems, MyLearning, and the HealthStream CVO service. Its product portfolio includes CredentialStream (enterprise tier for acute and non-acute settings), CredentialStream for Groups (small medical groups), CredentialMyDoc (acquired December 2019 for growing medical groups), Network by HealthStream (payer enrollment and operational efficiency), HealthStream CVO and OneClick CVO (NCQA-certified outsourced verification), CredentialStream Hub (mobile provider portal), and Provider Validate (Epic-integrated referring provider verification), supplemented by legacy platforms EchoCredentialing, MSOW, and EchoOneApp maintained for existing customers. Compliance certifications include HIPAA, NCQA, URAC, and CMS delegated credentialing alignment.

VerityStream's revenue model is anchored in recurring subscription SaaS contracts with tiered pricing by organization size, supplemented by professional services for onboarding and training plus managed services revenue from CVO outsourcing. The go-to-market combines enterprise field sales targeting large health systems (demonstrated by 'Request Demo' CTAs and a dedicated sales line at 615.301.3100), inside sales for mid-market organizations, and product-led growth through a free 30-day trial of CredentialStream for Groups. Named enterprise customers include Sanford Health, Sentara, St. Peter's Health, and Vera Whole Health, while SMB customers span dental (Seda Dental), orthopedics (Ortho Fract), and healthcare consulting (Adamas Healthcare Consulting). Distribution remains U.S.-only.

Name

VerityStream

Legal name

VerityStream

Website

https://veritystream.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Short description

VerityStream is a healthcare technology subsidiary of HealthStream that provides cloud-based credentialing, provider enrollment, and privileging software to enterprise health systems, mid-market groups, and small medical practices across the United States.

Ownership category

akta.pro rank

Product category

Healthcare Credentialing Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Provider Credentialing, Licensing & Compliance Enablement (multi-state) (HLALAKAM)

akta.pro secondary industry

EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN)

Keywords

• Healthcare credentialing software
• Provider enrollment solutions
• Privileging management platform
• Primary source verification
• Credentials verification organization

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Subscription SaaS Licensing: Cloud-based subscription model for credentialing software. Tiered offerings include CredentialStream (enterprise), CredentialStream for Groups (small medical groups), and CredentialMyDoc (growing medical groups). Revenue is recurring from annual or multi-year subscriptions with tiered pricing based on organization size and feature requirements.
2. Professional Services: Onboarding support, training, and implementation services. Customer support available at 800-521-0574 or [email protected] from 7 a.m. - 7 p.m. CST. Includes self-guided implementation with online training materials and dedicated onboarding teams for new customers.
3. CVO Services: NCQA-certified Credentials Verification Organization services providing outsourced primary source verification and credentialing support for organizations seeking delegated credentialing arrangements with payers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

VerityStream delivers enterprise-class cloud-based SaaS solutions for healthcare provider credentialing, enrollment, and privileging, led by its CredentialStream platform. The offering automates primary source verification across 800+ sources (including DEA, OIG, SAM), standardizes workflows for acute and non-acute healthcare settings, and supports NCQA-certified outsourced CVO services. Integrated within HealthStream's hStream ecosystem, it provides API-based interoperability with Epic, HRIS, and other healthcare systems for hospitals, health systems, and medical groups of all sizes.

Product overview

VerityStream offers a unified platform-plus-modules architecture for healthcare credentialing and provider enrollment. The core product, CredentialStream, serves as the central platform supporting both acute and non-acute healthcare settings with intelligent provider credentialing, enrollment, and privileging management. Additional modules include CredentialStream for Groups (tailored for small medical groups), CredentialMyDoc (web-based enrollment for growing groups), Network by HealthStream (operational efficiency), HealthStream CVO and OneClick CVO (outsourced verification services), CredentialStream Hub (mobile provider portal), and Provider Validate (Epic-integrated verification). Legacy solutions EchoCredentialing, MSOW, and EchoOneApp continue to be supported. All products integrate within the hStream ecosystem with workflow automations and interoperability. The company also offers Revenue Cycle Education as a complementary solution.

Differentiator

Problem solved

Functional benefit

Brands

• CredentialStream: Comprehensive credentialing solution supporting both acute and non-acute healthcare settings for provider credentialing, enrollment, and privileging.
• CredentialStream for Groups
• CredentialMyDoc
• Network by HealthStream
• HealthStream CVO
• CredentialStream Hub
• Provider Validate
• EchoCredentialing
• MSOW
• EchoOneApp
• OneClick CVO

Products and services

• CredentialStream Primary enterprise credentialing platform designed to support both acute and non-acute healthcare settings with intelligent, secure, and unified provider credentialing, enrollment, and privileging management. Features workflow automations and interoperability within the hStream ecosystem.
• CredentialStream for Groups Affordable, tailored credentialing solution for small medical groups with robust reporting and task management tools to manage provider data and streamline administrative workflows.
• CredentialMyDoc Automated, web-based provider enrollment and credentialing services designed for growing medical groups to streamline credentialing, improve accuracy, and accelerate onboarding.
• Network by HealthStream Operational efficiency solution to boost efficiency, reduce claims errors, cut costs, and eliminate rework while improving provider satisfaction and operational outcomes.
• HealthStream CVO NCQA-certified Credentials Verification Organization services that save time, improve data accuracy, and ensure compliance with outsourced credentialing support.
• CredentialStream Hub Mobile-friendly portal for providers to maintain their own profiles and communicate directly with the medical staff office, connecting to key credentialing data via an always-on interface.
• Provider Validate Verification tool for referring providers at the speed of modern healthcare via one easy-to-use Epic interface.
• EchoCredentialing Legacy credentialing solution with modules, services, and support for platform and process optimization, continued for customers who still rely on it.
• MSOW Legacy credentialing and enrollment solution that accelerates processes while boosting care quality and satisfaction.
• EchoOneApp Legacy enrollment software for medical organizations, continued for customers who still rely on it.
• OneClick CVO Single-click credential verification solution within HealthStream CVO to ensure patient safety with minimal effort.

Quantifiable outcome

• Medical groups can typically get up and running in as little as 30 days
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature8 records

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Direct peers

• Symplr: Symplr is the largest healthcare governance, risk, and compliance platform, with a leading provider credentialing and privileging suite that competes head-to-head with VerityStream/CredentialStream for enterprise health system contracts. Both serve medical staff offices with workflow automation, primary source verification, and NCQA-aligned capabilities.
• MD-Staff: MD-Staff is a long-standing direct competitor in medical staff credentialing and privileging software, serving hospitals and health systems with comparable workflow automation and primary source verification. It is a focused specialist offering in the same niche VerityStream occupies.
• IntelliSoft Group: IntelliSoft Group provides credentialing, provider enrollment, and privileging solutions for hospitals and group practices, directly competing with CredentialStream and CredentialMyDoc in the mid-market and growing medical group segments.
• Modio Health: Modio Health offers a cloud-based credentialing, compliance, and provider data management platform for healthcare organizations, competing with CredentialStream on workflow automation, primary source verification, and ongoing monitoring.
• Andros: Andros (formerly known for provider data management) operates a credentialing and provider network management platform serving payers, health plans, and provider organizations, with significant overlap to VerityStream's CVO and provider data centralization capabilities.
• ProviderTrust: ProviderTrust delivers credentialing, exclusion/sanction monitoring, and compliance solutions for healthcare organizations, overlapping directly with VerityStream's automated primary source verification and continuous monitoring features.

Emerging players

• Silversheet: Silversheet is a modern cloud-native credentialing platform for healthcare facilities and provider groups, competing in the same provider credentialing category as VerityStream with a focus on streamlined UX and faster onboarding for smaller organizations.
• Simplify Healthcare: Simplify Healthcare launched Provider1.Credentialing in 2024 as an AI-powered credentialing solution for health plans and providers, positioning itself as a next-generation alternative to traditional workflow-based credentialing platforms like VerityStream.
• Infinx: Infinx provides provider enrollment, credentialing, and revenue cycle solutions to healthcare organizations, competing with VerityStream's CredentialMyDoc in provider enrollment workflows for growing medical groups and specialty practices.

Broad incumbents

• HealthStream (parent): HealthStream is the publicly traded parent company (NASDAQ: HSTM) that owns VerityStream, providing the broader workforce development, learning, and credentialing ecosystem within which CredentialStream operates. Comparable as the broader incumbent platform housing the subject business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/healthstream
• Facebookfacebook.com/veritystream.healthstream
• LinkedInlinkedin.com/company/veritystream
• Instagraminstagram.com/healthstreaminc
• Xx.com/VerityStream

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VerityStream