Diakonie Ruhr

What Diakonie Ruhr does

Diakonie Ruhr gemeinnützige GmbH is a Bochum-headquartered, non-profit social services organization operating more than 60 facilities and services across eight cities in the Ruhr region (Bochum, Witten, Gelsenkirchen, Herne, Dortmund, Lünen, Kamen, Hattingen) and employing over 3,000 people. Its portfolio spans the full continuum of social care: residential, ambulatory, day, and short-term elderly care (including dementia-specific care communities); psychiatric housing and day facilities (Wohnverbund Psychiatrie); disability services including vocational workshops (Werkstatt Constantin-Bewatt) and employment integration; child, youth, and family welfare through subsidiary Overdyck (over 25 facilities serving 300+ children and families); homelessness and addiction counseling; refugee and migration support; and a comprehensive evangelical counseling center. The organization runs an in-house nursing school (Pflegeschulen), the RuhrStifter charitable foundation, and serves as the lead entity within the Eva Ruhr (Evangelischer Verbund Augusta Ruhr) parent network, which employs 11,000+ people and reports approximately €1 billion in annual revenue.

The core "platform" is a distributed care delivery network rather than a technology product. Underlying systems are standard: digital care documentation, online scheduling, a Matomo-analytics main website (diakonie-ruhr.de), and a dedicated careers portal (jobs.diakonie-ruhr.de), with web hosting outsourced to tenolo GmbH. No proprietary technology stack or AI capabilities are described.

Diakonie Ruhr's revenue model is a mix of statutory insurance reimbursements (Pflegesätze under German long-term care and health insurance law), public subsidies and government contracts, client/resident fees for housing and care services, and donations/foundation grants routed through RuhrStifter. Go-to-market is direct-to-consumer, accessed via the Stadthaus central advisory center in Bochum, individual facility admission offices, hospital and social-service referrals, and the Eva Ruhr network's hospital partners (Ev. Krankenhausgemeinschaft Herne | Castrop-Rauxel). Staff compensation follows the BAT-KF collective agreement. In 2026, Augusta Ambulante Dienste merged into Diakonie Ruhr and the Die Brücke association was acquired, both under the Eva Ruhr umbrella, extending the ambulatory and psychiatric service footprint in Bochum, Hattingen, and Wattenscheid.

Name

Diakonie Ruhr

Legal name

Diakonie Ruhr gemeinnützige GmbH

Website

https://diakonie-ruhr.de

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Diakonie Ruhr gemeinnützige GmbH is a Bochum-based non-profit social services organization operating 60+ facilities across the Ruhr region, providing elderly, disability, mental health, child/youth welfare, and crisis services to more than 3,000 employees' worth of regional residents as part of the Eva Ruhr network.

Ownership category

akta.pro rank

Product category

Social and Health Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Other Residential Care Facilities (62399), Residential Intellectual and Developmental Disability Facilities (62321), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Chronic Care & Complex Care Management (HSABAIAD)

akta.pro secondary industries

Adult Day Respite Programs (Daytime Relief) (HLADAKAC), In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA), Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG)

Keywords

• Elderly care services
• Disability support services
• Nursing home care
• Social counseling services
• Child youth welfare

Headquarters

HQ city

Bochum

HQ country

Germany

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Public Funding and Social Insurance Reimbursements: Diakonie Ruhr is primarily financed through statutory health and long-term care insurance reimbursements (Pflegesätze), public subsidies, and government contracts. These cover core operating costs for care services including nursing care, disability support, and youth welfare services.
2. Donations and Foundation Grants: Donations from individuals and organizations fund non-routine activities such as leisure programs for children and people with disabilities, counseling services, and cultural excursions that are not covered by public reimbursement rates. The RuhrStifter foundation specifically funds project-based initiatives.
3. Resident and Client Fees: Fees charged to residents and clients for housing, care, and support services, including monthly rates for residential care facilities and service packages for senior living apartments.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Diakonie Ruhr operates a network of more than 60 social and health care facilities across the Ruhr region, delivering elderly care (ambulatory, stationary, day, short-term, and dementia care), disability support (supported living, vocational workshops, employment integration), mental health and addiction services, child/youth welfare, and family counseling. It runs specific facilities such as Katharina-von-Bora-Haus (106 beds), Martin-Luther-Haus (45 gerontopsychiatric places), and Residenz Heeren-Werve (60 places), and is part of the Eva Ruhr umbrella, which has 11,000+ employees and approximately one billion EUR annual revenue.

Product overview

Diakonie Ruhr is a social services organization operating as a platform of more than 60 services and facilities providing comprehensive care across the Ruhr region. The portfolio includes elderly care services (Ambulante Pflege, Stationäre Pflege, Tagespflege, Kurzzeitpflege, ServiceWohnen, Pflegewohngemeinschaften), disability support (Ambulant Betreutes Wohnen, Werkstätten, Integrationsfachdienst), mental health services (Wohnverbund Psychiatrie, Tagesstätten, Suchthilfe), child and youth welfare (Overdyck, Frühförderung), and family counseling (Ev. Beratungszentrum). The organization operates facilities including Katharina-von-Bora-Haus (106 beds), Martin-Luther-Haus (45 gerontopsychiatric places), Rudolf-Hardt-Haus (27 places), and Residenz Heeren-Werve (60 places). RuhrStifter serves as the foundation arm funding charitable projects. Services are delivered through an Eva Ruhr umbrella organization spanning Bochum, Herne, Hattingen, Witten, Dortmund, Gelsenkirchen, Lünen, and Kamen.

Differentiator

Problem solved

Functional benefit

Brands

• RuhrStifter: Die Stiftung der Diakonie Ruhr, die gemeinnützige Projekte für Menschen in Bochum, Witten und im Revier fördert.
• Die Brücke

Products and services

• Ambulante Pflege (Home Nursing Care) Home-based nursing and care services provided in patients' own residences, including basic care, medical treatment support, and household assistance. Delivered by Diakonie Ruhr ambulatory teams across multiple Ruhr region locations for seniors and people needing care at home.
• Stationäre Pflege (Residential Nursing Care) Full-time residential care in nursing homes for elderly people requiring continuous support and supervision. Provided across multiple Diakonie Ruhr facilities in Bochum, Dortmund, Gelsenkirchen, Hattingen, and other Ruhr cities.
• Tagespflege (Day Care for Seniors) Daytime care services where seniors spend the day in community settings with individual care, nursing, and medical support, returning home in the evening. Offered at multiple Diakonie Ruhr locations across the Ruhr region.
• Kurzzeitpflege (Short-term Care) Temporary residential care for seniors whose family caregivers are on vacation, recovering from hospitalization, or seeking respite. Provided across Diakonie Ruhr facilities in Bochum, Hattingen, and Kamen.
• ServiceWohnen (Service Living / Barrier-free Senior Apartments) Barrier-free senior apartments with optional support services, allowing independent living with access to care assistance as needed. Includes facilities such as Apartmenthaus Weitmar, ServiceWohnen Wichernstraße, and the 47 barrier-free service apartments at Fritz-Heuner-Heim.
• Pflegewohngemeinschaften (Dementia Care Communities) Ambulatory supervised living communities for people with dementia, offering family-like structures with 24/7 support from care staff. Operated at Pflegewohngemeinschaften im Emschertal in Herne and Pflegewohngemeinschaften am Ümminger See in Bochum.
• Ambulant Betreutes Wohnen (Supported Living) Community-based housing support for people with disabilities or mental illness, enabling independent living with professional assistance. Delivered through Diakonie Ruhr's Fachdienst Betreutes Wohnen across multiple housing locations.
• Wohnverbund Psychiatrie (Psychiatric Housing Network) Integrated housing network for people with mental illness, including residential homes, external living groups, and decentralized apartments. Anchored by the Rudolf-Hardt-Haus facility in Bochum.
• Werkstatt Constantin-Bewatt (Vocational Workshops) Vocational workshop for people with disabilities providing differentiated work and employment opportunities, with Constantin branch for intellectual/multiple disabilities and Bewatt branch for psychiatric disabilities.
• Integrationsfachdienst (School-to-Employment Integration Service) Support service helping people with disabilities transition from school to employment, including career orientation (KAoA-STAR) and job placement assistance, delivered in cooperation with schools, the Agentur für Arbeit, and parents.
• Suchthilfe (Addiction Counseling) Confidential and free counseling services for individuals suffering from alcohol or medication dependency, offered by Diakonie Ruhr's Suchthilfe team.
• Ev. Beratungszentrum (Evangelical Counseling Center) Comprehensive counseling center offering youth counseling, family planning, parental guidance, couple therapy, pregnancy counseling, trauma support, domestic violence assistance, and separation/divorce counseling.
• Overdyck – Ev. Kinder-, Jugend- und Familienhilfe (Child and Youth Welfare) Largest child and youth welfare provider in Bochum, offering over 25 facilities including foster families, residential groups, emergency housing, and family support services through outpatient and residential care.
• Zentrum für kindliche Entwicklung – Frühförderstelle Bochum (Early Intervention Center) Early intervention center for parents with questions about their child's development in infancy, toddler, or preschool age.
• Fachdienst Migration und Flucht (Migration and Refugee Service) Specialized support services for refugees and migrants, including integration assistance, language support, social counseling, and access to healthcare and education.
• Existenzsicherung/Wohnungslosenhilfe (Homelessness Support) Services supporting individuals facing homelessness or existential hardship, including financial counseling and housing assistance.
• Tagesstätte für Menschen mit psychischer Erkrankung (Day Facility for Mental Illness) Low-threshold day program providing structure and support for adults with mental illness who cannot work.
• Stadthaus – Leben, Wohnen und Pflege im Alter (Central Senior Advisory Center) Central information, counseling, and mediation center for elderly people and their families regarding life, housing, and care in old age; also the central admission point for all Diakonie Ruhr residential care facilities.
• Evangelischer Betreuungsverein Bochum (Legal Guardianship Service) Legal guardianship service for people who can no longer manage their legal affairs, also providing personal care advice and training for volunteer guardians.
• Entlastungsdienst für pflegende Angehörige (Family Caregiver Relief Service) Relief service supporting and relieving family caregivers who care for dependent relatives or people with dementia.

Quantifiable outcome

• Over 300 children, youth, and families cared for across more than 25 facilities of Overdyck
• +2 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• Eva Ruhr (Evangelischer Verbund Augusta Ruhr)flagshipStrategic or Co-development Partner · 1 January 2024Eva Ruhr is the parent organization and largest Protestant health and social service network in the Ruhr region, uniting Diakonie Ruhr, Augusta Ambulante Dienste (merged 2026), Ev. Krankenhausgemeinschaft Herne | Castrop-Rauxel, and Diakoniewerk Gelsenkirchen und Wattenscheid since 2024. With over 11,000 employees and ~1 billion EUR in annual revenue, it is one of the largest Protestant competence networks in Germany.
• Overdyck (Ev. Kinder-, Jugend- und Familienhilfe)coreStrategic or Co-development PartnerOverdyck is the largest child and youth welfare provider in Bochum and a member of the Diakonie Ruhr family. It operates over 25 facilities and services caring for more than 300 children, youth, and families through outpatient and residential care. The partnership enables seamless referrals between youth services and adult disability/mental health services.
• Diakonisches Werk Dortmund und LünencoreChannel Partner/ Reseller/ DistributorJoint operator of residential care facilities in Dortmund (Ev. Altenzentrum Der Gute Hirte and Ev. Altenzentrum Fritz-Heuner-Heim). Cross-refers clients needing services not offered by Diakonie Ruhr, such as outpatient care and day care in Dortmund.
• Augusta Ambulante DienstecoreStrategic or Co-development PartnerAugusta Ambulante Dienste merged into the Diakonie Ruhr ambulatory care division under the Eva Ruhr umbrella on July 1, 2026. This consolidated ambulatory home care services in Bochum and Hattingen, including home nursing, day care, and short-term care facilities.
• Evangelische Hochschule Rheinland-Westfalen-LippeminorGTM or Marketing PartnerInternational students from the Evangelical University of Applied Sciences participate in site visits to Diakonie Ruhr facilities as part of their social work practice training. This partnership supports employer branding and provides educational exposure for future social work professionals.
• Stiepeler Verein für HeimatforschungminorGTM or Marketing PartnerCommunity partner hosting Diakonie Ruhr's Pflegeberaterin (care advisor) for informational events on care dependency. Example: Info-Nachmittag at Pfingstblümchen, Brockhauser Straße, organized by the local historical society.
• Polizeipräsidium BochumminorGTM or Marketing PartnerThe Bochum police department's Seniorensicherheitsberater (senior safety advisor) participates in community events organized by Diakonie Ruhr's Seniorenbüro Mitte, providing fraud and internet safety education for seniors.
• Team für hier (Church and Social Network)minorGTM or Marketing PartnerJoint initiative with Protestant churches in Bochum for community outreach and crisis support ('Für Menschen in allen Lebenslagen'). Diakonie Ruhr participates in the team-fuer-hier.de network for shared messaging and community engagement.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Others

• Diakonie Deutschland: National umbrella organization of the Protestant Diakonie welfare network, of which Diakonie Ruhr is a regional member — provides governance, advocacy, and benchmarking relevant to Diakonie Ruhr's positioning.

Direct peers

• Deutsches Rotes Kreuz (DRK): German Red Cross operates residential elderly care, ambulatory nursing, family services, and refugee/migration support nationwide — directly comparable service portfolio and non-profit funding model to Diakonie Ruhr.
• Caritas Deutschland: Germany's largest Catholic welfare confederation operating residential elderly care, ambulatory services, disability support, youth welfare, and counseling — directly comparable to Diakonie Ruhr's full-continuum social services model.
• Arbeiter-Samariter-Bund (ASB): Major German welfare organization providing elderly care, disability services, child/youth welfare, and refugee support with a non-profit funding model directly comparable to Diakonie Ruhr.
• Malteser Deutschland: Catholic aid organization operating residential care, ambulatory services, hospice care, migration services, and youth welfare — comparable to Diakonie Ruhr as a values-driven, faith-based multi-service provider.
• AWO Bundesverband (Arbeiterwohlfahrt): Major non-profit welfare organization providing nursing homes, ambulatory care, youth and family services, and counseling across Germany — competing with Diakonie Ruhr for the same publicly reimbursed care mandates.
• Johanniter-Unfall-Hilfe: Protestant-affiliated welfare organization running nursing homes, ambulatory care, child/youth services, and emergency social support — overlapping significantly with Diakonie Ruhr's service lines and target populations.

Broad incumbents

• Kursana Care (Dussmann Group): Private operator of residential care and assisted living communities in Germany — competes with Diakonie Ruhr for elderly residents across multiple regions with a for-profit, scaled operating model.
• Alloheim Senioren-Residenzen: Germany's largest private operator of residential care homes and ambulatory services — competing with Diakonie Ruhr for the same insured residents but as a for-profit chain with a national footprint.
• Victor's Group: Private German operator of residential care, assisted living, and ambulatory services — competing for the same Pflege-grade residents as Diakonie Ruhr with a for-profit, multi-site business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks1 record

Key highlights7 records

Customer concentration

• Facebookfacebook.com/diakonieruhr
• LinkedInlinkedin.com/company/diakonie-ruhr-ggmbh
• Instagraminstagram.com/diakonie.ruhr
• Xx.com/diakonieruhr

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diakonie Ruhr