What BendTel does

BendTel Inc. is a privately held, locally operated fiber-optic communications provider headquartered in Bend, Oregon, serving Central Oregon since its founding in 2003. The company owns and operates a fiber-to-the-premises (FTTP) network built on gPON and XGS-PON architectures with a ring-based topology, supporting symmetrical speeds up to 10 Gbps, native IPv4/IPv6 dual-stack, and direct peering at Seattle IX, NWAX, and the Central Oregon Internet Exchange (COIX). Its product portfolio spans three integrated lines delivered over the same fiber footprint: (1) business and residential internet, including the BendTel Metro 10 Gbps carrier Ethernet service and posted-price residential tiers from $59.95 to $139.95/month; (2) voice services, including analog POTS, VoIP lines and SIP trunking, the locally hosted bHosted cloud PBX built on NEC Univerge Blue with Yealink endpoints, and a partner-hosted NEC Univerge Blue offering; and (3) bulk multi-family and campus connectivity.

Name

BendTel

Legal name

BendTel Inc.

Website

https://bendtel.com

Company type

Private

Founded year

2003

Operating status

Acquired

Headcount range

11–50 employees

Short description

BendTel Inc. is a locally owned Central Oregon fiber ISP operating since 2003, delivering FTTP internet (up to 10 Gbps), hosted VoIP via bHosted/NEC Univerge Blue, and carrier Ethernet to SMBs, multi-family properties, and residential subscribers in Bend, Oregon. Acquired by Vero Fiber in December 2025.

Ownership category

akta.pro rank

Product category

Telecommunications and Fiber Internet Services

NAICS

Wired Telecommunications Carriers (517111)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

akta.pro secondary industry

Fiber-to-the-Home (FTTH) Operators (HDAIACAB)

Keywords

• Fiber internet services
• Hosted VoIP systems
• Carrier ethernet services
• Fiber to the home
• Business communications

Headquarters

HQ city

Bend

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Residential fiber internet subscriptions: Recurring monthly subscription revenue from residential customers subscribing to fiber internet service tiers (ranging from $59.95 to $139.95/month) under 12- or 24-month contracts. Includes symmetric speed tiers with no data caps.
2. Hosted voice and unified communications (bHosted): Recurring monthly revenue from hosted PBX, SIP trunking, and unified communications services for business customers, bundled with phone endpoint rental (e.g., Yealink handsets).
3. Business fiber internet and Ethernet services: Recurring revenue from custom business internet, dedicated fiber, and carrier Ethernet services tailored to commercial customers in Central Oregon.
4. Multi-family and bulk property services: Recurring and contracted revenue from bulk fiber and voice service agreements with multi-family, multi-tenant, and campus properties.
5. Installation and equipment fees: One-time installation and equipment fees, often waived or bundled with multi-year service contracts.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

BendTel is a locally owned and operated fiber-optic communications provider that delivers high-speed fiber internet, hosted VoIP, and carrier Ethernet services to businesses, residents, and multi-family properties across Central Oregon. Over its own FTTP network using gPON and XGS-PON technology, the company offers symmetrical speeds up to 10 Gbps, no data caps, native IPv4/IPv6 dual-stack, and locally hosted voice solutions including the bHosted managed PBX.

Product overview

BendTel Inc. is a Central Oregon–based, single integrated fiber-optic communications provider rather than a modular SaaS platform. The company operates its own purpose-built fiber network in and around Bend, Oregon, and delivers a portfolio of interconnected connectivity and voice products over that single infrastructure. The core product is the bHosted Managed VoIP Systems solution — BendTel's locally hosted cloud PBX — which sits alongside BendTel Metro (10 Gigabit Carrier Ethernet over Fiber) for enterprise connectivity, Business Fiber Internet (FTTP using gPON and XGS-PON) for dedicated business broadband, and Fiber to the Home for residential customers in select neighborhoods. Voice services complement the data offerings on the same network and include Analog POTS lines, standalone VoIP lines and SIP trunks, and the partner-hosted NEC Univerge Blue cloud phone system. All Internet services support native IPv4/IPv6 dual-stack, and bHosted customers can add Standard Voicemail as an included feature. Internet and voice are not separate stacks but unified services delivered over one fiber footprint, with the speed-test utility and bHosted Control Panel used for self-service management.

Differentiator

Problem solved

Functional benefit

Brands

• BendTel Metro: Carrier Ethernet over fiber service offering multi-gigabit (up to 10 Gbps) business Internet with ring-based fiber optic network, low latency, redundancy, and symmetrical bandwidth.
• bHosted

Products and services

• bHosted Managed VoIP Systems BendTel's flagship fully managed, locally hosted cloud PBX phone system for Central Oregon small and medium businesses. Provides auto-attendant, hunt groups, call queues, hold/transfer/park, BLF, paging/intercom, conference rooms, and other advanced PBX features delivered over BendTel's fiber network via Yealink SIP phones.
• BendTel Metro (Carrier Ethernet over Fiber) High-capacity 10 Gigabit Carrier Ethernet service delivered over BendTel's dedicated fiber network for enterprise and carrier-class connectivity. Supports point-to-point and multipoint Ethernet services with symmetrical 10 Gbps throughput over the BendTel-owned fiber footprint.
• Business Fiber Internet (FTTP / Business PON) Enterprise-class fiber-to-the-premises Internet for Central Oregon businesses, delivered over BendTel's fiber network using gPON and XGS-PON optical line terminal technologies. Provides symmetrical, low-latency broadband with native IPv4/IPv6 dual-stack addressing for dedicated business connections.
• Fiber to the Home (Residential Internet) Residential fiber-to-the-home Internet service available in select Central Oregon neighborhoods, delivered over BendTel's FTTP fiber network using gPON and XGS-PON. Provides symmetrical fiber broadband to households with four speed tiers (100 Mbps to 1 Gbps) at $59.95 to $139.95/month and no data caps.
• Analog Lines (POTS) Traditional analog telephone lines delivered over BendTel's fiber network, allowing Central Oregon businesses to retain standard analog phone service, fax machines, alarm panels, credit card terminals, and other legacy POTS equipment while consolidating onto BendTel's fiber infrastructure.
• VoIP Services (VoIP Lines and SIP Trunks) Standalone VoIP lines and SIP trunking services that connect a customer's existing on-premises phone system to BendTel's fiber network, providing dial tone, E911, and outbound/inbound calling over an IP connection for businesses with their own PBX that require SIP trunk connectivity.
• NEC Univerge Blue Cloud-based hosted phone system offered by BendTel alongside its own bHosted solution, providing a NEC-branded hosted PBX alternative for Central Oregon businesses seeking a cloud-delivered UCaaS-style voice platform delivered over BendTel's fiber network.

Quantifiable outcome

• Symmetrical speeds up to 10 Gbps available on the fiber network
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Ten partnerships are on record, tiered flagship, core and supporting.

• Vero Fiber (Vero Broadband)flagshipStrategic or Co-development Partner · 1 December 2025Vero Fiber / Vero Broadband acquired BendTel in December 2025, integrating BendTel's Central Oregon fiber operations and staff into Vero's broader fiber footprint. The transaction positions BendTel within a larger regional fiber platform while preserving local operations and brand.
• NEC (Univerge Blue)coreTechnology or IntegrationNEC Univerge Blue is the cloud communications platform underlying BendTel's bHosted hosted phone system, delivered from BendTel's local cloud infrastructure and integrated with Yealink endpoint devices.
• YealinkcoreOEM/ Whitelabel/ Licensing PartnerYealink SIP desk phones are the primary endpoint hardware deployed as part of BendTel's bHosted voice solution, supplied and supported through the NEC Univerge Blue platform integration.
• AdtrancoreTechnology or IntegrationAdtran provides fiber access and networking equipment used in BendTel's gPON/XGS-PON fiber-to-the-premises network.
• JunipercoreTechnology or IntegrationJuniper routing and switching equipment underpins BendTel's carrier-grade IP networking and business Ethernet services.
• Telco SystemssupportingTechnology or IntegrationTelco Systems supplies carrier Ethernet and demarcation equipment deployed across BendTel's business and carrier service portfolio.
• ZyXelsupportingTechnology or IntegrationZyXel provides customer-premises networking equipment used in BendTel's service deployments.
• Seattle Internet Exchange (The SIX / Seattle IX)coreTechnology or IntegrationBendTel peers at Seattle IX (The SIX), enabling direct interconnection with major content and network providers to deliver low-latency Internet transit to Central Oregon customers.
• NWAX (Northwest Access Exchange)coreTechnology or IntegrationBendTel peers at NWAX, supporting regional interconnection and resilient upstream connectivity for its Central Oregon network.
• COIX (Central Oregon Internet Exchange)coreTechnology or IntegrationBendTel is a participant in the Central Oregon Internet Exchange (COIX), a regional peering fabric that keeps local traffic local and reduces latency for Central Oregon customers.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Vero Fiber (Vero Broadband): Vero Fiber is BendTel's acquirer and parent company, operating a regional fiber-to-the-home platform across the Pacific Northwest. It is the most directly comparable peer, as it delivers fiber internet and managed voice services to residential and business customers using a similar FTTP/PON architecture and direct-to-customer sales motion.
• Hunter Communications: Hunter Communications is an Oregon-based fiber ISP providing fiber-to-the-home and business connectivity across Southern and Central Oregon. It is a direct regional peer, offering symmetrical fiber internet and voice services to residential and SMB customers in overlapping Oregon geographies.
• Ziply Fiber: Ziply Fiber is a Pacific Northwest fiber and DSL provider serving residential and business customers across Oregon, Washington, Idaho, and Montana. It is a direct peer to BendTel in FTTH, business Ethernet, and hosted voice across the same regional footprint.
• TDS Telecom: TDS Telecom operates fiber-to-the-home, broadband, and managed voice services in select U.S. markets, including parts of Oregon. It is comparable to BendTel in deploying regional fiber networks, offering bundled voice/internet, and serving small/medium businesses with carrier Ethernet and hosted PBX solutions.
• Astound Broadband: Astound Broadband (formerly Wave/WaveDirect) is a regional cable and fiber broadband provider operating in the Pacific Northwest and other U.S. markets, offering internet, voice, and carrier services to residential and business customers. It is comparable to BendTel as a regional communications provider competing in similar customer segments and geographies.

Broad incumbents

• Spectrum (Charter Communications): Spectrum is the dominant cable broadband incumbent in Bend and Central Oregon, offering internet, video, voice, and mobile bundles to residential and business customers. It is a broad incumbent that competes with BendTel for residential and SMB subscribers across the same geographies with deeper marketing and bundle flexibility.
• Lumen Technologies (Quantum Fiber): Lumen, through its Quantum Fiber brand, provides fiber and legacy copper-based internet and voice services across the U.S., including Central Oregon. It is a broad incumbent comparable to BendTel in offering fiber and hosted voice, but at national scale and with deeper enterprise reach.
• Google Fiber: Google Fiber is a national fiber-to-the-home ISP offering gigabit and multi-gig symmetrical internet plus voice in select U.S. cities. It is comparable as a fiber-only ISP competing on symmetrical speeds, no-data-cap positioning, and high customer service standards, though it does not currently serve Bend.

Emerging players

• T-Mobile Fiber: T-Mobile Fiber is a growing FTTH provider leveraging T-Mobile's wireless customer base to deliver fiber broadband in select U.S. markets. It is an emerging player comparable to BendTel in offering fiber internet with competitive pricing and no data caps, and could enter the Central Oregon market over time.

Regional players

• DirectLink (Canby Telephone Association / Mt. Angel Telephone): DirectLink is an Oregon cooperative fiber ISP serving members in the Canby/Mt. Angel area with FTTH, voice, and business services. It is a regional player comparable to BendTel as a community-rooted Oregon fiber provider using FTTH to serve residential and business customers outside the major incumbent footprints.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/BendTel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BendTel