What Hendricks Regional Health does

Hendricks Regional Health is an independent, non-profit community health system founded in 1962 and headquartered in Danville, Indiana, serving Hendricks County and surrounding west central Indiana communities. The system operates two hospital campuses (Danville and Brownsburg), multiple immediate care centers (Avon, Brownsburg, Plainfield), and medical office buildings across Avon, Bainbridge, Greencastle, Lizton, and Plainfield, with a workforce in the 1,001-5,000 range. Service lines span cancer care, cardiovascular, orthopedics, women's health, pediatrics, emergency, surgical, rehabilitation, and population health, supplemented by a 24-Hour Promise for breast cancer diagnosis to a fellowship-trained breast surgical oncologist.

The core technology stack is built on the Epic electronic health record system, with the EpicCare Link provider portal for referring physicians and the MyChart patient portal for online access to medical records, test results, appointment scheduling, eCheck-in, and virtual visits. The organization is a member of the Mayo Clinic Care Network, enabling local physicians to consult with Mayo Clinic specialists on complex cases. Digital patient tools include the PatientSimple-powered Personalized Cost Estimator for price transparency, the HURT! App for after-hours care access, and real-time urgent care wait time tracking with online spot booking.

Revenue is generated through fee-for-service healthcare delivery across inpatient, outpatient, emergency, surgical, diagnostic imaging, laboratory, rehabilitation, and physician services, billed to insurance payers, government programs (Medicare, Medicaid), and self-pay patients. Pricing follows a standard hospital charge master updated annually, with compliance to federal price transparency requirements through a machine-readable CSV file. The go-to-market is direct-to-patient via hospital campuses, walk-in immediate care, physician referrals, and MyChart-driven scheduling, supported by multi-channel social media and content marketing (BeWell Blog, Mayo Clinic Health Library).

Name

Hendricks Regional Health

Legal name

Hendricks Regional Health

Website

https://hendricks.org

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Hendricks Regional Health is an independent non-profit community health system serving Hendricks County and west central Indiana through two hospital campuses, immediate care centers, and medical office buildings, with Epic-based EHR, MyChart patient portal, and Mayo Clinic Care Network affiliation.

Ownership category

akta.pro rank

Headquarters

HQ city

Danville

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery including hospital inpatient, outpatient, emergency department, surgical, diagnostic imaging, laboratory, rehabilitation, and physician services. Revenue generated through insurance billing, government programs (Medicare, Medicaid), and self-pay patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Hendricks Regional Health is an independent non-profit community health system providing comprehensive inpatient, outpatient, emergency, surgical, diagnostic, and specialty medical care across Hendricks County and west central Indiana. Services are delivered through two hospitals, three immediate care centers, and multiple medical office buildings, supported by Epic electronic health records, MyChart patient portal, and Mayo Clinic Care Network affiliation. Digital patient tools include a personalized cost estimator, an after-hours care app, and real-time urgent care wait-time tracking.

Product overview

Hendricks Regional Health operates as an independent community health system offering a comprehensive portfolio of clinical services and digital health tools. The core technology infrastructure centers on Epic electronic health records with MyChart patient portal and EpicCare Link provider portal. Digital patient tools include the Personalized Cost Estimator for pricing transparency, HURT! App for after-hours care, and real-time urgent care wait time tracking. The health system provides medical services across cancer, cardiovascular, orthopedics, women's health, pediatrics, emergency/urgent care, and population health management through multiple facility locations in Hendricks County, Indiana.

Differentiator

Problem solved

Functional benefit

Products and services

• Cancer Services & Treatment Comprehensive cancer care including diagnostics, genetic testing, mammography, breast surgical oncology, and treatment, with a 24-Hour Promise for newly diagnosed breast cancer patients to see a fellowship-trained breast surgical oncologist.
• Cardiovascular Services Cardiology and cardiovascular care including diagnostics, heart scan screening, interventional cardiology, electrophysiology, and cardiac imaging, ranked among Healthgrades Top 5 in Indiana for 2022-2023.
• Emergency Department Services 24/7 emergency and trauma care provided at the Danville and Brownsburg hospital emergency departments.
• Immediate / Urgent Care Walk-in immediate care for non-emergency medical needs at Avon, Brownsburg, and Plainfield locations, with real-time wait time tracking and online spot booking via MyChart.
• Maternity Care Obstetric, labor and delivery, and childbirth education services, supported by a dedicated childbirth education program.
• Orthopedic Care Orthopedic care including joint replacement surgery, sports medicine, spine surgery, and rehabilitation services.
• Surgical Services Inpatient and outpatient surgical services including general surgery, complex hernia repair, plastic and reconstructive surgery, ophthalmology/eye surgery, and anesthesiology.
• Pediatric and Pediatric Hospitalist Care Pediatric primary care and pediatric hospitalist (inpatient) services for children, including pediatric specialty care.
• Radiology & Imaging Services Diagnostic imaging including MRI, X-ray, CT, ultrasound, mammography, and interventional radiology.
• Rehabilitation Services Rehabilitation and physical therapy services including direct access physical therapy, sports rehabilitation, and occupational therapy.
• Laboratory Services Clinical laboratory testing services for inpatients, outpatients, and referring providers.
• Occupational Health Center Occupational health services for local employers including work injury care, pre-employment screening, and corporate health partnerships.
• MyChart Patient Portal Epic-based patient portal providing 24/7 access to medical records, test results, clinical notes, appointment scheduling, eCheck-in, and MyChart Virtual Visits.
• EpicCare Link Provider portal allowing referring physicians and care partners to access patient records, review charts, and coordinate care within the Epic EHR system.
• Personalized Cost Estimator Online tool providing automated personalized pricing estimates for medical procedures based on the patient's insurance coverage, supporting federal price transparency compliance.
• HURT! After Hours Care App Mobile application providing after-hours access to Hendricks Regional Health care services for non-emergency medical needs outside of regular business hours.

Quantifiable outcome

• Top 5 hospital for cardiology services in Indiana (2022-2023)

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

One partnership is on record.

• Mayo Clinic Care NetworkcoreTechnology or IntegrationHendricks Regional Health is a member of the Mayo Clinic Care Network, providing patients access to Mayo Clinic specialists and expertise without traveling. This affiliation allows local physicians to consult with Mayo specialists on complex cases and access Mayo's clinical resources.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Franciscan Health: Indiana-based non-profit Catholic health system operating multiple hospitals and ambulatory sites across central and northern Indiana. Directly comparable as a multi-site regional community health system.
• Parkview Health: Fort Wayne-based non-profit regional health system serving northeast Indiana with multiple hospitals and care sites. Directly comparable as an independent community health system with a similar operating model.
• Witham Health Services: Lebanon, Indiana-based non-profit community health system serving Boone County, another Indianapolis suburb. Comparable as a community hospital system with similar size and suburban Indianapolis market dynamics.
• Riverview Health: Noblesville, Indiana-based non-profit community hospital and health system serving Hamilton County, an Indianapolis suburb adjacent to Hendricks County. Highly comparable as a suburban Indianapolis community hospital system of similar scale.
• Ascension St. Vincent Indiana: Indiana division of Ascension Health operating multiple hospitals and care sites across Indianapolis metro and central Indiana. Directly comparable as a multi-site regional health system with overlapping service area.
• Community Health Network: Indianapolis-based non-profit health system operating multiple hospitals and an extensive ambulatory network across central Indiana. Directly comparable as a community-focused health system serving overlapping Indiana markets.

Broad incumbents

• Indiana University Health: Largest Indiana health system operating an academic medical center and 15+ hospitals statewide. Comparable as the dominant Indiana provider whose expansion into suburban markets directly competes with Hendricks' catchment.

Others

• Mayo Clinic: Rochester, Minnesota-based academic medical center and integrated health system. Connected as Hendricks' Mayo Clinic Care Network affiliate, providing specialty consultation and clinical resources.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hendrickshealth
• YouTubeyoutube.com/user/TreatPeopleBetter
• Facebookfacebook.com/hendricks.org
• LinkedInlinkedin.com/company/hendricks-regional-health
• Instagraminstagram.com/hendrickshealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hendricks Regional Health