Community Health Network
Community Health Network is a non-profit integrated delivery network operating 200+ sites of care across Central Indiana, including 10 hospitals, urgent care, retail clinics, and a 400+ primary care provider network, serving patients through fee-for-service care, direct-to-employer contracts, and an Epic-based MyChart platform.
- Company typePrivate
- Founded1960
- HeadquartersIndianapolis, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Community Health Network does
Community Health Network is a non-profit integrated delivery network headquartered in Indianapolis, Indiana, operating more than 200 sites of care across Central Indiana. Founded in the 1960s by community members, the network comprises 10 hospitals (including Community Hospital East, North, South, Anderson, Howard Regional, Heart and Vascular, and the Westfield campus under construction), 13 health pavilions, 8 cancer centers, 6 emergency departments, 12 Community-GoHealth urgent care centers, 14 Community Clinic at Walgreens retail clinics, and a 400+ primary care provider network organized under Community Physician Network. Service lines span primary care, pediatrics, women's health and obstetrics (including perinatal nurse navigation and a CHOICE recovery program), oncology through a partnership with MD Anderson Cancer Center, cardiovascular care, orthopedics, bariatrics, behavioral health and addiction treatment (Community Fairbanks Recovery Center), rehabilitation across 16 locations, post-acute and home care, and pediatric and adult specialty care.
The network is built on an Epic-based digital infrastructure anchored by MyChart, which provides patient access to scheduling, bill pay, telehealth, and unified health records. Adjacent technology layers include Google Cloud for data interoperability, Microsoft Technology–based behavioral AI through Lirio for hyper-personalized patient journeys, the Nourish AI-powered dietitian platform spanning 50+ metabolic conditions, SanLuca's AI-enabled palliative care training, and TripleKey for real-time security and license compliance. Community Virtual Care offers on-demand video visits starting at $49 self-pay and scheduled virtual primary care.
Revenue is generated primarily through fee-for-service patient care reimbursed by insurance, Medicare, Medicaid, and self-pay, augmented by direct-to-employer contracts under Indiana's House Enrolled Act 1004, which mandates that the state's five largest nonprofit systems offer employer contracting at no more than 260% of Medicare rates — Community prices at 190%. Marketing and patient acquisition rely on a mix of community classes and events, a Health Minute blog, social media, free online health risk assessments, the MyChart self-serve portal, and direct contracting with Indiana employers. The organization employs roughly 17,000 caregivers and handles approximately 3.2 million outpatient visits and 7,900+ births annually.
Community Health Network firmographics
Firmographics- Name
- Community Health Network
- Legal name
- Community Health Network
- Website
- https://ecommunity.com
- Company type
- Private
- Founded year
- 1960
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Community Health Network is a non-profit integrated delivery network operating 200+ sites of care across Central Indiana, including 10 hospitals, urgent care, retail clinics, and a 400+ primary care provider network, serving patients through fee-for-service care, direct-to-employer contracts, and an Epic-based MyChart platform.
- Ownership category
- akta.pro rank
Community Health Network industry classification
Industry- Product category
- Hospital and Integrated Healthcare Delivery Services
- NAICS
- Ambulatory Health Care Services (621), Home Health Care Services (6216)
- SIC
- Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)
- akta.pro secondary industries
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
Keywords
Where Community Health Network is headquartered
LocationHeadquarters
- HQ city
- Indianapolis
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Community Health Network business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Patient Care Services: Fee-for-service healthcare delivery through hospitals, physician offices, urgent care centers, and other care facilities. Revenue generated from insurance reimbursement, Medicare/Medicaid, and patient payments.
- Direct-to-Employer Contracts: Contracting directly with employers to provide healthcare services, bypassing traditional insurance intermediaries. Mandated under Indiana law for nonprofit hospital systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | On-Demand Virtual Care - Self-Pay |
| Other | Other | Financial Assistance Program |
| Transaction based/ take rate | Annual | Direct-to-Employer Pricing Benchmark |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Community Health Network product offering
Product offeringCore offering
Community Health Network operates a fully integrated nonprofit healthcare delivery system across more than 200 sites of care in Central Indiana, providing the full continuum of services including acute hospital care, primary and specialty physician care, urgent and retail clinic care, behavioral health, cancer care (in partnership with MD Anderson), home health, hospice, and virtual care. Patient-facing digital tools include the Epic MyChart portal, telehealth visits, retail clinics inside Walgreens, and on-demand virtual care, all unified by a single patient record.
Product overview
Community Health Network is a not-for-profit healthcare system offering a comprehensive, integrated portfolio of healthcare services across Central Indiana through over 200 sites of care. The network provides a full continuum of care including hospitals (Community Hospital East, North, South, Anderson, Howard Regional, and new Westfield campus), emergency medicine, primary care through Community Physician Network, specialty care (cancer via MD Anderson partnership, heart and vascular, orthopedics, bariatrics), behavioral health (Community Fairbanks), rehabilitation, home health, hospice, virtual care, and retail clinics. Patient-facing digital tools include MyChart (Epic Systems patient portal), Community Virtual Care telehealth services, Community-GoHealth Urgent Care (12 locations), Community Clinic at Walgreens (14 locations), and Health Risk Assessments. The network integrates virtual dietitian services through Nourish partnership and uses Microsoft Azure cloud infrastructure for operations. The network was recently named one of the five major nonprofit hospital systems subject to Indiana's direct-to-employer pricing regulations under House Enrolled Act 1004.
Differentiator
Problem solved
Functional benefit
Brands
- MyChart: Patient portal and health information access platform providing secure web and mobile access to health records, appointments, billing, and provider communication.
- Community Virtual Care
- Community Westfield Campus
- Perinatal Nurse Navigation Program
- Community Fairbanks Behavioral Health Behavioral Health Academy
Products and services
- MyChart Epic Systems-based patient portal providing quick, secure web and mobile access to health information, appointment scheduling, bill pay, video visits, and self-serve features for managing care for individuals and family members.
- Community-GoHealth Urgent Care Same-day urgent care services through 12 centers across Central Indiana, open 8 a.m. to 8 p.m. daily including evenings, weekends, and holidays. Provides in-person and virtual urgent care visits with online check-in.
- Community Virtual Care Two telehealth options: On-Demand Virtual Care for immediate minor illness needs (daily 7am-11pm, $49 self-pay) and Virtual Primary Care for chronic disease management, follow-ups, and new concerns via scheduled video or phone appointments through MyChart.
- Pricing Support Center Online and phone-based out-of-pocket cost estimation tool that provides price estimates for any medical service, including services not billed by Community Health Network.
- Health Risk Assessments Free online health risk assessments covering stroke, breast cancer, colon cancer, lung cancer, heart health, diabetes, and weight loss. Provides personalized summary reports with risk factors and actionable next steps.
- Community MD Anderson Cancer Center Partnership with MD Anderson Cancer Center delivering world-renowned cancer care close to home with advanced technologies, leading-edge treatments, multidisciplinary teams, clinical trials, and 48-hour access to consultation.
- Community Heart and Vascular Hospital Comprehensive cardiovascular care including preventive care, interventional surgeries, rehabilitation, and rhythm disorder treatment. Holds Joint Commission Ventricular Assist Device Certification.
- Community Fairbanks Recovery Center Substance use disorder treatment and behavioral health services including addiction medicine fellowship, plus the CHOICE program for women with substance use disorders during pregnancy.
- Bariatric and Medical Weight Loss Services Surgical weight loss options including gastric sleeve and roux-en-y gastric bypass, plus non-surgical medical weight loss programs with bariatricians for individuals seeking weight loss from 10 lbs to hundreds of pounds.
- Orthopedic Specialty Care Full-spectrum orthopedic conditions diagnosis and treatment including the Center for Joint Health for hip and knee joint replacement, hip preservation, spine care, sports medicine, and walk-in clinics for sports and orthopedic injuries.
- Community Hospital Westfield New $335 million healthcare campus under construction in Westfield, Indiana featuring 425,000 square feet, 112 patient beds (expandable to 176), emergency care, surgery, and specialty services. Scheduled to open Spring 2027.
- Community Physical Therapy and Rehab Physical, occupational, and speech therapy services across 16 locations in Central Indiana treating orthopedic, neurological, speech, hearing, and balance conditions for all ages, accessible without a physician referral.
- Community Clinic at Walgreens Convenient in-person medical care at 14 Walgreens locations across Central Indiana offering same-day appointments for minor illness and injury, open daily.
- Pediatric Care Comprehensive pediatric care for babies, children, and adolescents including well-child visits, same-day sick visits, immunizations, developmental support, early autism diagnosis, and pediatric specialty care.
- Primary Care Family medicine, internal medicine, and pediatrics supporting preventive care, chronic condition management, and treatment for new concerns with same- or next-day appointments available.
- Post-Acute Care Care including hospice, grief services, home health care, home medical equipment, and palliative care services for patients wherever and whenever needed.
- Pregnancy and Planning Services Comprehensive pregnancy care including childbirth classes, multiple delivery options, high-risk pregnancy care, maternal-fetal medicine, NICU, midwives, doulas, CHOICE recovery program, and perinatal nurse navigation.
- Women's Care Obstetrics, gynecology, breast care, mammography (including walk-in screenings), minimally invasive gynecologic surgery, midlife health, and menopause services.
- Nourish Virtual Dietitian Integration Virtual registered dietitian service embedded across primary care, cardiology, gastroenterology, and endocrinology, supporting 50+ metabolic health conditions through Nourish's AI-powered platform and network of over 6,000 dietitians accessible seven days a week at no out-of-pocket cost through existing health benefits.
- SanLuca Palliative Care Training Platform AI-enabled palliative care training platform deployed in real-world clinical settings, enabling clinicians to develop serious illness communication skills through evidence-based lessons, realistic patient simulations, and real-time coaching without traditional live training sessions.
Quantifiable outcome
- 190% of Medicare pricing for direct-to-employer contracts, meeting state benchmarks
- +4 more outcomes
Companies that use Community Health Network
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Community Health Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Community Health Network partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered strategic and core.
- SanLucastrategicCommunity Health Network is the first health system partner to deploy SanLuca's AI-enabled Palliative Care Training product suite in real-world clinical settings. The platform enables clinicians to develop serious illness communication skills through evidence-based lessons, realistic patient simulations, and real-time coaching.
- NourishcoreStrategic partnership to integrate virtual, in-network metabolic health care into clinical workflows across multiple specialties including primary care, cardiology, gastroenterology, and endocrinology. Nourish's AI-powered platform and network of over 6,000 dietitians supports patients at no out-of-pocket cost through existing health benefits.
- TripleKeycoreEnterprise-wide deployment of TripleKey's real-time risk management platform to address rising healthcare cyber threats. The platform provides visibility into software vulnerabilities, license compliance, and team efficiency to enhance patient data security and operational resilience.
- LiriostrategicPartnership utilizing Microsoft Technology to create hyper-personalized patient journey experiences. Behavioral AI and machine learning are used to improve patient engagement and health outcomes across the care continuum.
- MD Anderson Cancer CentercoreCommunity MD Anderson Cancer Center partnership connects patients to world-renowned cancer expertise close to home in Indiana. The partnership provides access to MD Anderson's 75 years of cancer expertise, advanced technologies, leading-edge treatments, multidisciplinary teams, second opinions, and clinical trials. First consultation available within 48 hours of contact.
- GoHealthcoreJoint venture operation of 12 Community-GoHealth Urgent Care centers across Central Indiana. Centers are open 8am-8pm daily including weekends and holidays, offering same-day care with walk-in or online scheduling.
- Google CloudcoreCloud infrastructure partnership leveraging Google Cloud to break down data silos and improve interoperability across the healthcare network, accelerating data analytics, streamlining operations, and enhancing patient care delivery.
- Marian University College of Osteopathic MedicinestrategicEducational partnership with Marian University's College of Osteopathic Medicine for physician training and development, contributing to healthcare workforce development in Indiana.
- Quest DiagnosticscoreLaboratory services partnership providing medical testing throughout Indiana locations. Quest provides diagnostic insights to help patients and providers make informed healthcare decisions.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
Community Health Network competitors and assessment
Company assessmentDirect peers
- Indiana University Health: Indiana's largest nonprofit health system and Community's primary in-market competitor, also subject to HEA 1004 direct-to-employer mandates; operates an extensive hospital and physician network across the state including Indianapolis.
- Ascension St. Vincent (Indiana): Indiana affiliate of national nonprofit Ascension, also part of the Big Five subject to Indiana's pricing law; runs multiple hospitals and care sites in Indianapolis competing head-to-head with Community.
- Franciscan Health: Indiana-based nonprofit Catholic health system that is one of the Big Five under HEA 1004; operates hospitals and physician networks across Central Indiana and the state, competing on direct-to-employer contracts.
- Parkview Health: Northeast Indiana nonprofit system and the fifth of the Big Five subject to Indiana's pricing regulation; comparable in mission, integrated delivery model, and direct-to-employer obligations.
Regional players
- Eskenazi Health: Indianapolis-based public safety-net hospital system; competes with Community in the Indianapolis market on primary care, behavioral health, and acute services for the same population.
Broad incumbents
- HCA Healthcare: Largest for-profit hospital operator in the U.S.; benchmark for operating leverage, capital allocation, and scale-driven cost advantage that Community cannot match as a regional nonprofit.
- CommonSpirit Health: Large national nonprofit health system formed by Dignity Health and Catholic Health Initiatives; comparable to Community in nonprofit integrated delivery model but at materially greater scale.
- Geisinger Health: Integrated regional nonprofit system known for value-based care innovation and direct-to-employer models; a useful strategic and operational comparable for Community's direct-to-employer build-out.
Emerging players
- Encompass Health: Largest U.S. operator of inpatient rehabilitation hospitals; relevant comparable for Community's post-acute, home health, and rehabilitation service lines.
- Amedisys: Major home health and hospice provider; relevant peer for Community's home health, hospice, and post-acute care service line within its integrated delivery network.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Community Health Network social profiles
Digital presenceCommunity Health Network compliance and trust
Trust signalCompliance1 record
Community Health Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Community Health Network leadership team
Management profileNumber of profiles
Profiles10 records
Community Health Network subsidiaries and ownership
Company hierarchySubsidiaries7 records
Community Health Network funding detail
Funding detailFunding overview
Funding rounds10 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Community Health Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Community Health Network
What does Community Health Network do?
Community Health Network operates a fully integrated nonprofit healthcare delivery system across more than 200 sites of care in Central Indiana, providing the full continuum of services including acute hospital care, primary and specialty physician care, urgent and retail clinic care, behavioral health, cancer care (in partnership with MD Anderson), home health, hospice, and virtual care. Patient-facing digital tools include the Epic MyChart portal, telehealth visits, retail clinics inside Walgreens, and on-demand virtual care, all unified by a single patient record.
Is Community Health Network a public or private company?
Community Health Network is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Community Health Network founded?
Community Health Network was founded in 1960. It employs 5,001 to 10,000 people.
Where is Community Health Network based?
Community Health Network is headquartered in Indianapolis, United States, in the North America region.
How does Community Health Network make money?
Two revenue lines are on record. Patient Care Services are the primary driver. The others are direct-to-Employer Contracts.
Who are Community Health Network's main competitors?
Direct peers on record are Indiana University Health, Ascension St. Vincent (Indiana), Franciscan Health and Parkview Health. Eskenazi Health is listed as a regional player. Broad incumbents are HCA Healthcare, CommonSpirit Health and Geisinger Health. Emerging players are Encompass Health and Amedisys.
Does Community Health Network have an API?
No public API is recorded for Community Health Network.
What industry is Community Health Network in?
Community Health Network's product category is Hospital and Integrated Healthcare Delivery Services. Its primary akta.pro industry code is HLAFAAAL, Hospital-Owned Physician Networks & Medical Groups, with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 621 and its SIC code is 8060.