Hello Student

What Hello Student does

Hello Student is a UK-based private student accommodation operator (Hello Student Management Limited) headquartered in London, founded in 2014 and operating across 22 UK cities with 50+ properties and a staff of 251-500. The company provides all-inclusive rental tenancies of 38-51 weeks to undergraduate, postgraduate, and international students, with rooms tiered across Basic, Classic, and Premium categories and formats ranging from studios and one-bed apartments to shared flats and townhouses. The portfolio is segmented via two sub-brands: 'Perfect for Postgrads' (quieter studio-led properties in six cities) and 'Together by Hello Student' (shared housing with communal amenities).

The core technology stack is a direct-to-consumer digital booking platform paired with a property management system, accessible via website and the Hello Student resident app for amenity booking, maintenance reporting, and community updates. A partnership with Health Assured delivers the Spectrum App, providing 24/7 mental health and counselling support as a standard resident inclusion. Ancillary technology integrations include ASK4 for managed WiFi, Circuit Laundry for laundry services, and Housing Hand for third-party guarantor support, all bundled into the all-inclusive rent.

Hello Student's revenue model is subscription-recurring rental income from student tenancies, with all-inclusive pricing covering rent, utilities, WiFi, TV licence, and contents insurance. Distribution is purely direct-to-consumer via the company's own website and a Glasgow-based Customer Engagement Team phone channel, with no third-party resellers. Marketing leverages the Hello Hub blog, organic social, parent-focused content, and a £250 refer-a-friend programme targeting 2026/27 bookings. The company holds Gold Certified Operator status from Global Student Living in 2025 and 2026, ANUK/Unipol accreditation, and multiple Student Crowd city-level awards.

Name

Hello Student

Legal name

Hello Student Management Limited

Website

https://hellostudent.co.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

251–500 employees

Short description

Hello Student is a UK-based student accommodation operator providing all-inclusive 38-51 week tenancies across 50+ properties in 22 cities, serving undergraduate, postgraduate, and international students via direct online booking and a tiered Basic/Classic/Premium room structure.

Ownership category

akta.pro rank

Product category

Student Accommodation (PBSA)

NAICS

Rooming and Boarding Houses, Dormitories, and Workers' Camps (72131)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Purpose-Built Student Accommodation (PBSA) Providers & Operators (EDAIALAA)

akta.pro secondary industries

Off-Campus Purpose-Built Student Housing (PBSA) Management (BPAJAJAB), Purpose-Built Student Accommodation (PBSA) – Short-Term Leases (THAMAGAB), Short-Term Student Housing (Summer/Intensive Programs) (EDAIALAF)

Keywords

• Student accommodation
• Purpose-built student housing
• Student property management
• Tenancy rental services
• Wellbeing support services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Student Tenancy Rent: Rental income from student tenancies ranging from 38-51 weeks. All-inclusive pricing covers rent, utilities, wifi, and contents insurance. Students can pay in full or in instalments with a guarantor.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Hello Student is a UK-based purpose-built student accommodation (PBSA) operator providing all-inclusive rental housing across 22 UK cities and 50+ properties. The company offers tiered room types (Basic, Classic, Premium) in studio, one-bed, shared apartment, townhouse, and duplex configurations under its core brand, plus specialized sub-brands (Perfect for Postgrads, Together by Hello Student). All-inclusive pricing covers rent, utilities, WiFi, and contents insurance, supported by 24/7 wellbeing services, on-site management, and a digital booking platform.

Product overview

Hello Student operates as a unified student accommodation platform offering premium rental properties across 22 UK cities. The core product encompasses room categories ranging from Basic to Premium tiers, with various room types including Studios, One Bed Apartments, Shared Apartments, Townhouses, and Duplex Studios. The portfolio includes specialized sub-brands: 'Perfect for Postgrads' properties designed for postgraduate students with enhanced amenities like private study spaces and yoga rooms, and 'Together by Hello Student' shared living options. All accommodations feature all-inclusive billing with standard amenities including WiFi, gym access, CCTV security, and management teams. Add-on services include the Hello Bundle (leisure credits, welcome packs, vouchers), Hello Student App (booking and maintenance), Spectrum App (mental health support via Health Assured), and Group Bookings incentive programme. The company serves both undergraduate and postgraduate students, including international students from 120 nationalities.

Differentiator

Problem solved

Functional benefit

Brands

• Together by Hello Student: A sub-brand offering shared university flats and houses for students who want communal living with Hello Student amenities.

Products and services

• Hello Student Accommodation

Quantifiable outcome

• 98% of students feel safe and secure in their accommodation
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core, supporting and minor.

• Health AssuredcoreStrategic or Co-development PartnerHealth Assured provides 24-hour support and professional counselling services to all Hello Student residents. This confidential service is available 365 days a year via phone or mobile app, forming a core part of Hello Student's wellbeing offering.
• Housing HandsupportingChannel Partner/ Reseller/ DistributorThird-party guarantor service that can act as guarantor for international students or those without a UK-based guarantor, enabling them to pay rent in instalments.
• Tramlink NottinghamminorChannel Partner/ Reseller/ DistributorProvides tram passes for Talbot Postgrad Studios residents as part of The Hello Bundle incentive. Tram passes are valid for the full academic year 2026/27 with unlimited travel.
• UniKitOutminorChannel Partner/ Reseller/ DistributorProvider of moving-in essentials bundles including bedding, kitchenware, and toiletries provided to students at Leeds properties as part of The Hello Bundle offering.
• Lifestyle Gift CardsminorChannel Partner/ Reseller/ DistributorProvider of £100 lifestyle vouchers given to students as part of The Hello Bundle. Vouchers provide access to top retailer and restaurant brands.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Unite Students: Largest UK PBSA operator and owner with ~70,000 beds across ~25 university cities; directly comparable to Hello Student on operating model (direct-to-consumer booking, all-inclusive bills, university-city focus) but significantly larger and vertically integrated into property ownership.
• iQ Student Accommodation: Major UK PBSA owner-operator with portfolio concentrated in major Russell Group university cities; very similar product taxonomy (studios, en-suites, all-inclusive pricing) to Hello Student, with broader dual-brand positioning (iQ and Asp) targeting both value and premium students.
• Homes for Students: UK PBSA operator (formerly Hello Student's direct ancestor properties under CRM Students/Greystar alumni) with a multi-city direct-booking platform and similar target segments (undergrad, postgrad, international); a near-identical operating model and the most head-to-head competitor in cities like Leeds, Sheffield, and Nottingham.
• Vita Student: Premium UK PBSA brand operating in cities like London, Manchester, Edinburgh and Bristol; directly comparable to Hello Student's Perfect for Postgrads sub-brand on premium studios, wellbeing amenities, and a higher price tier.
• Chapter Student Living: UK PBSA owner-operator with portfolio in London, Edinburgh, Leeds and Manchester offering studios, en-suite clusters and social amenity spaces; very similar feature parity to Hello Student including all-inclusive bills, events programmes, and 24/7 support.
• Host Students: UK PBSA operator focused on mid-tier studios and en-suites across provincial university cities; closely comparable in product mix and city list to Hello Student, often competing on price-per-room in shared university towns.
• Downing Students: Vertically integrated UK PBSA developer-operator with properties in Nottingham, Leeds, Manchester and other cities directly overlapping with Hello Student's footprint; similar direct-booking model and target customer.
• Pure Student Living: UK PBSA operator with a strong presence in mid-sized university cities including Edinburgh, Glasgow and Exeter; competes head-to-head with Hello Student on all-inclusive pricing, social events, and city-based acquisition.
• Student Roos (by Roos Investments): Boutique UK PBSA operator with properties in mid-sized university cities; comparable operating model, all-inclusive rental structure, and student-experience-led marketing positioning.
• Cromwell Property Group / Scape Student Living: Australian-listed owner-operator that runs a UK PBSA portfolio via the Scape brand; competes in London and select provincial university cities with a similar premium, amenity-rich studio model to Hello Student.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights9 records

Customer concentration

• Xx.com/_HelloStudent

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hello Student