St. Joseph Hospital

What St. Joseph Hospital does

St. Joseph Hospital is a private non-profit community acute care hospital founded in 1908 in Nashua, New Hampshire, and currently operating as part of the Covenant Health network. It runs a 24-bed DNV-accredited Acute Rehab Center at its main 172 Kinsley Street campus, the Milford Medical Center satellite (442 and 444 Nashua Street, Milford), and six outpatient rehabilitation locations spanning Nashua, Merrimack, Hudson, and Milford, with the most recent footprint expansion dating to the 1976 and 1977 satellite openings. The hospital delivers a full continuum of care including emergency services, inpatient and outpatient surgery (including Stryker Mako SmartRobotics for knee replacement), primary and specialty care, cancer care, cardiac services, maternity and pediatric care, pharmacy, diagnostic imaging (including 3D mammography), and rehabilitation therapy across the Southern New Hampshire catchment.

Technology is conventional healthcare IT rather than proprietary: the hospital operates on EPIC electronic health records with MyChart patient portal access, the RX365 mobile pharmacy application, a Swisslog pneumatic tube system for medication and item delivery, and Virtual Visits telemedicine. There are no disclosed AI/ML capabilities, proprietary models, or research programs. Operations are supported by 1001-5000 employees across the multi-site footprint.

Revenue is generated through standard fee-for-service healthcare delivery: direct patient service billing reimbursed primarily through Medicare, Medicaid, and private insurance, with provider-based billing producing separate facility and physician charges for Medicare patients. Financial assistance programs and payment plans are available, and Good Faith Estimates are provided under the No Surprises Act. Go-to-market is direct-to-consumer across the regional catchment, with no B2B or employer-anchor contracts, and marketing relies on the company website, Thrive Magazine wellness publication, social media, community events, and the Administrative Fellowship Program.

Name

St. Joseph Hospital

Legal name

St. Joseph Hospital

Website

https://stjosephhospital.com

Company type

Private

Founded year

1908

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

St. Joseph Hospital is a non-profit community acute care hospital in Nashua, New Hampshire, founded in 1908 and part of the Covenant Health network. It operates a main campus, the Milford Medical Center satellite, and six outpatient rehabilitation locations serving Southern New Hampshire with primary, specialty, surgical, cancer, cardiac, maternity, and rehabilitation services.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (6221), Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

Keywords

• Acute care hospital
• Community healthcare services
• Rehabilitation services
• Emergency medical care
• Primary care services

Headquarters

HQ city

Nashua

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Services Revenue: Direct healthcare service fees from patient care including hospital stays, outpatient services, emergency care, diagnostic services, rehabilitation therapy, and specialty care. Revenue is primarily received through insurance reimbursements from Medicare, Medicaid, and private health insurance plans.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

St. Joseph Hospital is a non-profit acute care community hospital providing comprehensive medical services across Southern New Hampshire. Its core offerings span emergency and inpatient care, surgical services including robotic-assisted joint replacement, acute and outpatient rehabilitation, cancer care, cardiac services, maternity care, primary and specialty care, urgent care, diagnostic imaging, pharmacy, and telehealth delivered through a main campus, satellite medical centers, and six outpatient rehabilitation locations.

Product overview

St. Joseph Hospital is a community hospital system based in Nashua, New Hampshire, founded in 1908 and part of Covenant Health. The hospital operates on a multi-site model with its main acute care campus, the Milford Medical Center satellite facility, and six outpatient rehabilitation locations. The hospital offers a comprehensive portfolio of clinical services including acute inpatient rehabilitation, outpatient rehabilitation therapy (physical, occupational, and speech), pharmacy services (inpatient, outpatient, and chemotherapy infusion), primary and specialty care, urgent care, diagnostic imaging, cancer care, cardiac services, orthopedics with Mako SmartRobotics™ surgical technology, maternity care, and telehealth (Virtual Visits). The organization also runs an Administrative Fellowship Program and publishes Thrive Magazine for community wellness education. The hospital utilizes EPIC electronic health record software and offers patient-facing technology including MyChart portal and the RX365 mobile prescription management application.

Differentiator

Problem solved

Functional benefit

Brands

• CARE Program: Cancer rehabilitation program focused on improving quality of life for cancer survivors.

Products and services

• St. Joseph Hospital Main Campus (Acute Care Hospital) Primary acute care hospital in Nashua, NH providing comprehensive inpatient services, emergency department, surgical services, cancer center, maternity care, cardiac services, orthopedics with Mako SmartRobotics, pharmacy, diagnostic imaging, and Acute Rehab Center on the 4th floor.
• Milford Medical Center Comprehensive healthcare facility in Milford, NH offering urgent care, family medicine, primary care, pediatrics, laboratory services, radiology including 3D mammography, cardiology, orthopedics, OB/GYN, and outpatient rehabilitation.
• Acute Rehab Center of Nashua A 24-bed inpatient rehabilitation facility led by board-certified physiatrists with a multidisciplinary therapy team, specializing in stroke rehabilitation, orthopedic conditions, and complex medical needs, with DNV accreditation for the stroke program.
• Outpatient Rehabilitation Services Outpatient physical therapy, occupational therapy, and speech language pathology offered across six Southern New Hampshire locations, with specialized programs for neurological conditions, cancer rehabilitation, pediatric care, and Parkinson's Disease.
• Pharmacy Services Comprehensive pharmacy services including inpatient pharmacy, outpatient pharmacy, chemotherapy and medication infusion pharmacy within the Cancer Center, transition of care pharmacist support, and the Ambulatory Care Pharmacist Program for diabetes education and medication management.
• Cancer Center Comprehensive cancer care including medical oncology, chemotherapy, radiation therapy support, and cancer rehabilitation through the CARE Program addressing fatigue, pain, lymphedema, neuropathy, and cognitive issues during and after treatment.
• Cardiac Services Complete cardiac care including prevention and screenings, interventions, treatments, disease management, and cardiac rehabilitation.
• Orthopedics Musculoskeletal care including joint replacement performed with Mako SmartRobotics, spine care, sports medicine, and treatment for arthritis and injuries.
• Mako SmartRobotics Joint Replacement Robotic-arm assisted total and partial knee replacement surgery using Stryker's Mako SmartRobotics with 3D CT-based planning software and AccuStop haptic feedback to limit soft tissue damage, performed by Mako-certified orthopedic surgeons from New Hampshire Orthopaedic Center.
• Maternity Care Obstetric and gynecological services including prenatal care, labor and delivery, midwifery services, and women's health across all life stages.
• Primary Care Primary care services offered across multiple Southern New Hampshire locations staffed by board-certified physicians and advanced practice providers, serving as the referral gateway to specialty care.
• Urgent Care Urgent care services at Milford Medical Center and additional locations providing treatment for minor injuries and illnesses with extended hours.
• Diagnostic Imaging Services Comprehensive diagnostic imaging including 3D mammography, ultrasound, X-ray, and other advanced imaging technologies for diagnosis and treatment planning.
• Virtual Visits (Telehealth) Telemedicine appointments allowing patients to receive care remotely through video consultations with St. Joseph Hospital healthcare providers.

Quantifiable outcome

• Third consecutive 'A' Hospital Safety Grade from The Leapfrog Group
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and moderate.

• Covenant HealthcoreStrategic or Co-development PartnerCovenant Health is the parent healthcare system and sponsor of St. Joseph Hospital. The hospital is part of the Covenant Health network which includes multiple healthcare facilities. St. Joseph Hospital participates in the Covenant Health administrative fellowship program and refers patients for complex cases requiring services beyond the local facility.
• New Hampshire Orthopaedic CentercoreStrategic or Co-development PartnerSt. Joseph Hospital Orthopedics works closely with New Hampshire Orthopaedic Center to serve orthopedic patients. Orthopedic surgeons from NH Orthopaedic Center (Dr. Albert Tom, Dr. Kathleen A. Hogan, Dr. Andrew T. Garber) perform procedures at St. Joseph Hospital and have received Mako SmartRobotics certification at the facility.
• DNV (Det Norske Veritas)coreOthersDNV provides hospital accreditation services including certification of St. Joseph Hospital's stroke program. DNV accreditation demonstrates compliance with quality and patient safety standards.
• The Leapfrog GroupmoderateOthersThe Leapfrog Group is a nonprofit organization that collects and reports hospital safety data, assigning letter grades for patient safety. St. Joseph Hospital has received consecutive 'A' grades from Leapfrog's safety assessments.
• Stryker (Mako SmartRobotics)coreTechnology or IntegrationStryker's Mako SmartRobotics system is installed at St. Joseph Hospital for orthopedic procedures. The hospital has invested in this robotic-arm assisted surgery technology for total and partial knee replacements.

Scale indicators4 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• HCA Healthcare: Largest investor-owned hospital operator in the United States with extensive presence in the region through Parkland Medical Center. Sets benchmarks for capital availability, operating efficiency, and service line economics that St. Joseph must compete against.
• Encompass Health: National operator of inpatient rehabilitation hospitals with significantly greater scale than St. Joseph's 24-bed Acute Rehab Center. Competes for stroke and orthopedic rehab referrals and represents the consolidation direction of the rehabilitation specialty.
• Tenet Healthcare: Investor-owned multi-state hospital operator providing ambulatory surgery centers, urgent care, and acute care services that overlap with St. Joseph's portfolio. Relevant as a competitor for outpatient service capture and as a benchmark for capital allocation.
• Dartmouth-Hitchcock Medical Center: Academic medical center and the dominant tertiary/quaternary provider in New Hampshire. Already referenced as a referral partner for complex cases but also a competitor for high-acuity patients who might otherwise be captured locally.

Direct peers

• Catholic Medical Center: Faith-based (Catholic) acute care hospital in Manchester, NH with a comparable mission-driven, non-profit operating model and similar service line breadth. Closest analog by ownership structure and clinical scope.
• Elliot Hospital: Community acute care hospital in Manchester, NH serving a similar Southern NH population with comparable services including emergency, surgical, maternity, and primary care. Competes for referral leakage from the Nashua/Milford area.
• Parkland Medical Center: For-profit acute care hospital in Derry, NH (HCA affiliate) providing similar emergency, surgical, and specialty services. Competes for patient share in the Southern NH/Massachusetts border market.
• Southern New Hampshire Medical Center: Acute care hospital also serving the greater Nashua region, providing overlapping services including emergency care, surgical services, and primary/specialty care. Direct competitor for patient share in the same geographic market.

Regional players

• Concord Hospital: Regional acute care system serving central New Hampshire with comparable community-hospital service breadth. Competes for patients in overlapping catchment areas and operates a similar non-profit community model.
• Cheshire Medical Center: Dartmouth-Hitchcock affiliated community hospital in Keene, NH serving southwestern New Hampshire with comparable community-hospital services. Indirect peer through shared regional referral dynamics and similar non-profit operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/stjoesnashua
• YouTubeyoutube.com/channel/UCV0-TMh0QUq45amx_-Cxo4A?view_as=subscriber
• Facebookfacebook.com/stjoesnh
• LinkedInlinkedin.com/company/stjoesnh/?viewAsMember=true
• Instagraminstagram.com/stjosephhospitalnh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Joseph Hospital