Cheshire Medical Center

What Cheshire Medical Center does

Cheshire Medical Center is a nonprofit acute care hospital headquartered at 580 Court Street in Keene, New Hampshire, serving the greater Monadnock region of southwestern New Hampshire. Its core offering is comprehensive inpatient and outpatient care spanning a 24/7 emergency department, primary care through multiple family medicine teams and pediatrics, walk-in urgent primary care, and specialty outpatient services delivered through Dartmouth Hitchcock Clinics Cheshire (including cardiology, oncology, neurology, dermatology, gastroenterology, general surgery, and others). The facility also operates an on-site Dartmouth Health Pharmacy, hosts The Doorway substance misuse program for New Hampshire, and runs a Family Medicine Residency Program to address regional physician supply. Technology infrastructure centers on shared electronic health records across the Dartmouth Health system and the myDH patient portal, supporting the Medical Home Team model of team-based, coordinated primary care.

The organization is a member of the Dartmouth Health system, which gives patients access to specialized services such as the Dartmouth Cancer Center and Dartmouth Health Children's while sharing medical records across locations. Its go-to-market is direct-to-patient across an in-person main campus, satellite family-medicine sites in Walpole and Winchester, telehealth virtual visits, and urgent walk-in care. The patient base spans general residents of Cheshire County and adjacent Hillsborough County, with dedicated programs for pediatric, senior, chronic-condition, socially vulnerable, and substance-use-disorder populations. Revenue is generated through standard hospital billing, with uninsured patients eligible for a 69.4% (clinics) or 72.4% (hospital) reduction in charges and additional financial assistance for qualifying patients. The organization reports more than $10M in annual community benefits beyond $12.4M in unreimbursed Medicaid and Medicare costs. Fundraising is conducted through the Cheshire Health Foundation, a wholly owned 501(c)(3) subsidiary established in 2016, which is currently running the $42M 'Our Community, Our Future' capital campaign that has reached its goal. Community health initiatives include the Prescribe for Health program addressing social determinants of health in partnership with local nonprofits, grocers, and farms. Leadership transitioned in 2025 with Joseph Perras, MD succeeding Don Caruso, MD, MPH as President and CEO.

Name

Cheshire Medical Center

Legal name

Cheshire Medical Center

Website

https://cheshiremed.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Cheshire Medical Center is a nonprofit acute care hospital in Keene, New Hampshire, serving the greater Monadnock region as a member of the Dartmouth Health system with inpatient, outpatient, emergency, primary care, specialty, and community health programs.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Academic Medical Centers (AMCs) & Teaching Hospitals (HLAFAAAA)

akta.pro secondary industry

Hospital-Operated Urgent Care Centers (HLAFADAC)

Keywords

• Acute care hospital
• Primary care services
• Emergency medical services
• Specialty outpatient clinics
• Community health programs

Headquarters

HQ city

Keene

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Pricing tiers

Distribution channels6 records

Marketing channels8 records

Core offering

Cheshire Medical Center is a nonprofit acute care hospital providing comprehensive inpatient and outpatient medical services to the greater Monadnock region of New Hampshire, including 24/7 emergency medicine, primary and specialty care, surgical services, on-site pharmacy, and community health programs. As a member of the Dartmouth Health system, it operates Dartmouth Hitchcock Clinics Cheshire for multi-specialty outpatient care and delivers coordinated, team-based care through its Medical Home Team model with shared electronic health records across the Dartmouth Health network.

Product overview

Cheshire Medical Center is a nonprofit acute care hospital serving the greater Monadnock region of New Hampshire, operating as part of Dartmouth Health. The organization offers a comprehensive portfolio of healthcare services centered on its main hospital at 580 Court Street in Keene. Core services include Emergency Medicine (24/7 emergency department) and Primary Care through multiple Family Medicine teams and Pediatrics, supported by Urgent Primary Care Visits for walk-in needs. Specialty outpatient services are delivered through Dartmouth Hitchcock Clinics Cheshire, spanning departments including cardiology, oncology, surgery, neurology, gastroenterology, and more. The facility provides integrated pharmacy services via Dartmouth Health Pharmacy Cheshire, substance misuse treatment through The Doorway program, and community health support via Prescribe for Health. Patient access is facilitated through the myDH patient portal enabling online scheduling, records access, and prescription management. The Cheshire Health Foundation manages fundraising and community giving programs. The organization also operates a Family Medicine Residency Program to train new physicians. All services are supported by Interpreter Services, Financial Assistance programs, and a Medical Home Team model providing coordinated, team-based primary care.

Differentiator

Problem solved

Functional benefit

Products and services

• Cheshire Medical Center Acute Care Hospital
• Dartmouth Hitchcock Clinics Cheshire
• Emergency Medicine
• Urgent Primary Care Visits
• Outpatient Virtual Visits
• Dartmouth Health Pharmacy Cheshire
• The Doorway Substance Misuse Program
• Prescribe for Health Program
• Family Medicine Residency Program
• Walpole Family Medicine
• Winchester Family Medicine
• Cheshire Health Foundation

Quantifiable outcome

• Over $10 million in community benefits provided annually in addition to $12.4 million in unreimbursed Medicaid and Medicare costs

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered minor and core.

• Keene State CollegeminorStrategic or Co-development Partner · 1 January 2025Researchers from Keene State College partnered with Cheshire Medical Center to publish a study analyzing the effectiveness of the Mobile Food Pantry program in addressing food insecurity in rural southwest New Hampshire, funded by the National Science Foundation as part of the NH-LIFT project.
• Healthy Monadnock AllianceminorStrategic or Co-development Partner · 1 January 2025The Mobile Food Pantry program was operated in partnership with the Healthy Monadnock Alliance, which collaborates with Cheshire Medical Center on community health initiatives addressing food insecurity and population health in the region.
• The Community KitchenminorStrategic or Co-development Partner · 1 January 2025The Community Kitchen's Mobile Food Pantry program partnered with Cheshire Medical Center researchers to evaluate the program's effectiveness in serving 633 households and providing over 10,300 meal equivalents across four rural towns.
• Dartmouth HealthcoreStrategic or Co-development PartnerCheshire Medical Center is a member of Dartmouth Health, a comprehensive healthcare system. This affiliation provides access to specialized services including Dartmouth Cancer Center, Dartmouth Health Children's, and allows for shared electronic medical records across all Dartmouth Health locations. The affiliation helps position Cheshire for better survival prospects amid rural healthcare challenges.
• Keene Family YMCAminorStrategic or Co-development PartnerKeene Family YMCA is a community partner in the Prescribe for Health program, helping connect patients with affordable exercise opportunities and wellness resources.
• NH Health AccessminorStrategic or Co-development PartnerNH Health Access Network is a partner in the Prescribe for Health program, helping patients access healthcare coverage and community-based supports.
• C&S GrocersminorStrategic or Co-development PartnerC&S Grocers partners with Cheshire Medical Center's Center for Population Health to provide food access programs including grocery store gift cards for patients in the Prescribe for Health program.
• Local Farmers and Farm PartnersminorStrategic or Co-development PartnerLocal farmers and farms including Tracie's Community Farm partner with Cheshire Medical Center's Center for Population Health to provide farm shares (CSA) to patients participating in Prescribe for Health program.
• Tracie's Community FarmminorStrategic or Co-development PartnerTracie's Community Farm in Fitzwilliam provides sponsored CSA (Community Supported Agriculture) shares to patients in the Prescribe for Health program, helping families access fresh vegetables.
• Dartmouth Cancer CentercoreStrategic or Co-development PartnerCheshire Medical Center's cancer services are connected to the Dartmouth Cancer Center Comprehensive Breast Program. Cheshire joined 22 other hospitals worldwide in testing new approaches to breast-conservation cancer surgery that could make treatment more precise and effective.
• Dartmouth Health Children'scoreStrategic or Co-development PartnerCheshire Medical Center connects with Dartmouth Health Children's for pediatric specialty services, providing seamless care transitions and shared medical records for children's healthcare needs.
• Community Volunteer Transportation Company (CVTC)minorStrategic or Co-development PartnerCVTC provides transportation assistance to help patients get to their medical appointments when they lack reliable transportation. Patients can call 1-877-428-2882 ext. 5 for assistance.
• The Doorway (Statewide NH Program)coreStrategic or Co-development PartnerThe Doorway is a statewide New Hampshire program that Cheshire Medical Center hosts in Keene, providing 24/7 access to addiction recovery support through calling 211 or visiting the local location at 24 Railroad Street.
• Keene City Express BusminorStrategic or Co-development PartnerCheshire Medical Center's main campus is located on the Keene City Express Bus route, providing public transportation access for patients to reach healthcare appointments.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Catholic Medical Center: Nonprofit acute care hospital in Manchester, NH; comparable on full-service community hospital scope in New Hampshire but serves a more urban catchment anchored by a different health system.
• Concord Hospital: Independent nonprofit regional referral hospital in central New Hampshire; comparable on community acute care and specialty scope, though it operates outside the Dartmouth Health system and serves a different geographic region.

Others

• Dartmouth Health Children's: Pediatric specialty arm of the parent system; comparable as a downstream referral partner for Cheshire's pediatric patients rather than a direct competitor.

Direct peers

• Alice Peck Day Memorial Hospital: Dartmouth Health affiliate community hospital in Lebanon, NH offering inpatient, primary care, and surgical services; directly comparable on scope, system membership, and rural New England service area.
• New London Hospital: Another Dartmouth Health member hospital serving the Lake Sunapee region of New Hampshire; comparable rural nonprofit community hospital footprint with primary care, emergency, and specialty services tied to the same system.
• Mt. Ascutney Hospital and Health Center: Sister community hospital within Dartmouth Health serving the Upper Valley region of Vermont; directly comparable as a nonprofit critical access hospital with primary care, specialty clinics, and integration into the same shared EHR and referral network.
• Valley Regional Hospital: Dartmouth Health member hospital in Claremont, NH serving a similar small-city catchment with inpatient, emergency, and outpatient services; shares operating model and population-health orientation with Cheshire.
• Monadnock Community Hospital: Independent nonprofit hospital in Peterborough, NH directly competing with Cheshire for patients in the southern Monadnock region; highly comparable on rural community scale, primary care satellites, and emergency services.
• Southwestern Vermont Medical Center: Dartmouth Health member hospital in Bennington, VT; directly comparable as a small-state regional medical center with the same referral pipeline, shared EHR, and population health programs.

Broad incumbents

• Dartmouth Hitchcock Medical Center: Flagship academic medical center of the same Dartmouth Health system to which Cheshire belongs; comparable on tertiary care, research, and GME scope but operates at a far larger scale and sits in Lebanon, NH rather than Keene.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/CheshireMed
• YouTubeyoutube.com/cheshiremed
• Facebookfacebook.com/CheshireMed
• Instagraminstagram.com/cheshiremedicaldh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cheshire Medical Center