Buckinghamshire Fire & Rescue service

What Buckinghamshire Fire & Rescue service does

Buckinghamshire Fire & Rescue Service is a statutory fire and rescue authority in the South East of England, operating under the Buckinghamshire & Milton Keynes Fire Authority pursuant to the Fire and Rescue Services Act 2004. It serves a population of more than 800,000 residents across Buckinghamshire and Milton Keynes through a network of 19 fire stations, delivering 24/7 emergency fire and rescue response via 999 calls routed through the Thames Valley Fire Control Service. Headquarters are located in Aylesbury, with a northern administrative office and Fire Safety Department at Broughton Fire Station in Milton Keynes.

The service portfolio extends beyond emergency response into fire safety enforcement under the Fire Safety Order 2005, community safety education, and a broad prevention programme. Core offerings include Home Fire Safety Visits (with free smoke alarm and carbon monoxide alarm installation), the Safety Advice Hub (covering home, road, business, neighbourhood, and environmental safety), the Firewise scheme, and specialist programmes such as the Hoarding Support Group, SEND-specific visits, Early Years Resource Box, the Be a Better Biker road-safety programme, and Fire Sense Training for professionals working with vulnerable people. The organisation maintains an active presence across Facebook, X, Instagram, LinkedIn, and YouTube, and engages residents via community events such as CalvertFest.

The operating model is publicly funded rather than commercially revenue-generating. Funding flows from council tax and central government grants administered by the Fire Authority, and all services are provided free at point of use. The service does not sell to, or contract with, identifiable commercial customers; its "customers" are the resident population and, for fire-safety enforcement purposes, businesses operating within its jurisdiction. Strategic partnerships with NHS England, the Royal College of General Practitioners, Thames Valley Fire Control Service, police, ambulance, and local councils underpin data-driven intervention (notably Safe and Well Visits for residents over 65) and shared emergency response. Headcount is stated at 501–1,000 employees, including both wholetime and on-call firefighters plus community safety, administrative, and support staff.

Name

Buckinghamshire Fire & Rescue service

Legal name

Buckinghamshire & Milton Keynes Fire Authority

Website

https://bucksfire.gov.uk

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Buckinghamshire Fire & Rescue Service is a statutory UK fire and rescue authority delivering emergency response, fire safety enforcement, and community safety programmes to more than 800,000 residents across Buckinghamshire and Milton Keynes through 19 fire stations.

Ownership category

akta.pro rank

Product category

Emergency Fire and Rescue Services

NAICS

Fire Protection (92216), Fire Protection (922160)

akta.pro primary industry

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

akta.pro secondary industries

Fire Alarm Monitoring & Dispatch (BPAKAFAC), Fire & Life Safety Systems (Alarms, Sprinklers, Extinguishers, Inspections) (EDAEACAF), Fire Alarm Monitoring Services (HSAHAAAI), Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms) (IMAIAAAI)

Keywords

• Emergency fire response
• Fire safety enforcement
• Community safety education
• Home fire safety visits
• Fire and rescue services

Headquarters

HQ city

Aylesbury

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Funding: Government-funded fire and rescue service operated by Buckinghamshire & Milton Keynes Fire Authority, funded through public taxation and government grants.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Buckinghamshire Fire & Rescue Service provides statutory emergency fire and rescue response across Buckinghamshire and Milton Keynes, delivered 24/7 from 19 fire stations and accessed via 999 calls. Beyond emergency response, the service delivers free home fire safety visits, smoke and carbon monoxide alarm installation, online safety advice, and community education programs for residents, businesses, and vulnerable populations, supported by fire safety enforcement under the Fire Safety Order 2005.

Product overview

Buckinghamshire Fire & Rescue Service provides a comprehensive suite of emergency response and prevention services. The core offering includes 24/7 emergency fire and rescue operations delivered from 19 fire stations, supported by community safety programs including Home Fire Safety Services (with free visits and online checks), the Safety Advice Hub (covering home, road, business, and environmental safety), and specialist programs such as the Hoarding Support Group, Fire Sense Training for professionals, and education visits including SEND-specific services. The service also provides an Emergency SMS relay service for accessibility and maintains community engagement through local events.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Fire Safety Services

Quantifiable outcome

• Attended 48 chimney fires in 2022/23
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• Thames Valley Fire Control ServicecoreTechnology or Integration · 8 July 2024Joint fire control service that handles 999 calls and implements the AFA (Automatic Fire Alarm) call-challenging pilot. Now permanently implements call-challenging for all non-domestic premises AFA calls.
• NHS EnglandcoreStrategic or Co-development PartnerNHS England shares data with fire and rescue services to identify people over 65 at higher fire risk, enabling Safe and Well Visits. Part of a national initiative between NHS England, Royal College of General Practitioners, and fire and rescue services in England to improve community safety outcomes.
• Royal College of General PractitionerscoreStrategic or Co-development PartnerPartners in the Safe and Well Visit program, working together to share information and allow fire service personnel to undertake safety checks for people at higher risk.
• Police and Ambulance ServicescoreStrategic or Co-development PartnerBlue light emergency services collaborate to respond to incidents. Information sharing for public safety functions as defined in the Fire and Rescue Services Act 2004.
• Local CouncilscoreStrategic or Co-development PartnerShare information and collaborate on community safety initiatives. Councils may help address serious concerns about wider safety of residents.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Berkshire Fire & Rescue Service: Royal Berkshire Fire Authority serving a directly adjacent population in the Thames Valley. Closely comparable in operational structure, partnership with Thames Valley Fire Control, and range of community safety services.
• Oxfordshire County Council Fire and Rescue Service: Adjacent statutory fire authority operating under the same national legislation with similar governance via a fire authority. Comparable in scale, geography, and service mix including Safe and Well Visits and community safety education.
• Hertfordshire Fire and Rescue Service: Neighbouring Home Counties fire and rescue authority of comparable size and service scope. Delivers equivalent emergency response, prevention, and statutory enforcement functions under the same national framework as BFRS.
• Hampshire & Isle of Wight Fire & Rescue Service: Neighbouring county-based fire and rescue authority serving a comparable South East population with a mix of urban and rural risk profiles. Operates the same community safety, home fire safety visit, and statutory enforcement model as BFRS.
• Surrey Fire & Rescue Service: South East neighbour fire authority serving a similarly affluent, mixed urban-rural population. Delivers the same statutory functions under the Fire and Rescue Services Act 2004 with community safety and prevention programs aligned to BFRS's approach.
• Essex County Fire & Rescue Service: Home Counties fire and rescue authority of similar size and governance structure to BFRS. Delivers the same statutory services under the Fire and Rescue Services Act 2004, including prevention, protection, and response.
• Kent Fire & Rescue Service: South East county fire authority serving a mixed urban and rural population of comparable scale to Buckinghamshire. Provides directly equivalent emergency response, home fire safety visits, and statutory enforcement services.

Broad incumbents

• London Fire Brigade: Largest UK fire and rescue service, operating under the same Fire and Rescue Services Act 2004 statutory framework as BFRS. Directly comparable as a public fire authority delivering emergency response, prevention, and enforcement, but at significantly greater metropolitan scale.
• Greater Manchester Fire and Rescue Service: Large metropolitan combined authority fire service in the North West. Comparable statutory public fire authority but at much larger urban scale, with comparable prevention, enforcement, and community safety programs.
• West Midlands Fire Service: Metropolitan fire authority serving Birmingham and the West Midlands conurbation. Operates the same statutory functions as BFRS but at metropolitan scale, with comparable community safety and business enforcement programs.

Market position

Strengths4 records

Weaknesses2 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/Bucksfire
• YouTubeyoutube.com/c/BuckinghamshireFireRescueService
• Facebookfacebook.com/Bucksfire
• LinkedInlinkedin.com/company/buckinghamshire-fire-and-rescue-service
• Instagraminstagram.com/bucksfirerescue

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Buckinghamshire Fire & Rescue service