Defendo

What Defendo does

Defendo Sverige AB is a privately held Swedish IT managed services and cloud hosting provider headquartered in Kristianstad, Sweden, founded in 2004 and operating with approximately ten staff. The company delivers end-to-end IT lifecycle management — from needs analysis and procurement through configuration, operations, and decommissioning — to business customers that prefer to outsource IT operations rather than build internal capability. Its services target companies seeking to optimize infrastructure, reduce downtime, and address security and data-handling requirements without maintaining in-house IT teams.

The product portfolio centres on three core offerings: Defendo Cloud Service, which hosts customer data in a Level 3 classified server hall at the Kristianstad HQ with full shell protection, fire suppression, UPS, backup power, and access-controlled encrypted VPN access; DPPS (Defendo Prevent and Protect Service), a proprietary managed security and monitoring bundle covering automated patch management, remote control, encryption, attack protection, MFA, customisable reporting, and device inventory; and Drift & Support, which provides IT operations and support with a stated 80% case-resolution rate within 20 minutes, delivered both remotely and on-site. Complementary sub-products include Microsoft 365 resale and management, backup services, firewall, email security with Advanced Threat Protection (ATP), hardware/software procurement under a five-step methodology, Microsoft SPLA licensing, Hosted Exchange, VPN, and camera surveillance. Defendo's technical stack leans on Microsoft and ESET (as an MSSP partner), with TeamViewer used for remote support.

Defendo operates on a project- and managed-services revenue model with no publicly disclosed pricing; engagements appear to be quote-based and tailored. Go-to-market is consultative and sales-led, with each customer assigned a dedicated account manager for commercial matters and an operations/support manager for technical issues. Distribution is single-country (Sweden) and direct, supported by the company website (https://www.defendo.se/), LinkedIn presence, and direct phone/email contact. Certifications are limited to self-attested GDPR compliance. The firm is independently operated with no disclosed external shareholders, funding rounds, parent entity, or M&A activity.

Name

Defendo

Legal name

Defendo Sverige AB

Website

https://defendo.se

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Defendo Sverige AB is a small Swedish IT managed services provider in Kristianstad offering cloud hosting, security monitoring, and full IT operations support to business customers from its security-classified server hall.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Business Support Services (5614)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Managed Backup Operations (On-Prem & Hybrid) (BPAEALAC)

Keywords

• Managed IT services
• Cloud hosting
• IT security
• Backup services
• Microsoft 365

Headquarters

HQ city

Kristianstad

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing IT operations management including monitoring, support, and maintenance of IT systems both in Defendo's server hall and in customers' own IT environments. Services include proactive monitoring, patch management, remote support, and backup services.
2. Cloud Hosting Services: Data hosting in Defendo's own security-classified server hall (level 3) with full shell protection, fire suppression, UPS, and backup power. Customers have full control over their data and access permissions.
3. Hardware and Software Sales: Complete range of hardware and software from leading manufacturers through the five-step sales methodology. Includes servers, computers, peripherals, and software licenses.
4. Microsoft Licensing (SPLA): Flexible licensing of Microsoft products including Windows Server, SQL Server, and Remote Desktop Services, installed locally or via remote solutions, managed by Defendo.
5. Hosted Exchange Service: Microsoft Exchange email service in Outlook interface, hosted in Defendo's security-classified server hall in Sweden for maximum security.
6. Security Services: Cybersecurity solutions including ESET antivirus partnership, firewall management, email security (ATP), encryption, and multi-factor authentication.
7. Professional Services: Certified project management for IT projects, system administration, VPN connections, camera surveillance setup, and decommissioning services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Defendo is a Swedish managed IT services provider that delivers IT operations, cloud hosting, and security from its own security-classified (level 3) server hall. It bundles proactive monitoring and support (Drift & Support), a proprietary DPPS monitoring and protection service, cloud hosting with encrypted VPN access, backup, firewall and email security, Microsoft 365 management, and a five-step IT procurement methodology covering hardware/software acquisition through decommissioning, targeted at business customers that want to outsource IT.

Product overview

Defendo is an IT services company offering a portfolio of managed services and cloud solutions for businesses. Its core offerings include Defendo Cloud Service (cloud hosting in a classified server hall), DPPS (Defendo Prevent and Protect Service — managed security monitoring), and Drift & Support (IT operations and support). These are complemented by sub-products: Microsoft 365 (productivity suite resold and managed), Säkerhetskopiering (backup), Brandvägg (firewall), E-postsäkerhet (email security), Försäljning (IT sales/procurement via a five-step method), and Övriga tjänster (additional services including SPLA licensing, Hosted Exchange, server rental, VPN, camera surveillance, and project management). The company operates its own server hall (nivå 3) and delivers all services either from that facility or within the customer's own IT environment.

Differentiator

Problem solved

Functional benefit

Products and services

• Defendo Cloud Service

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• ESETcoreTechnology or IntegrationDefendo is an MSSP (Managed Security Service Provider) partner to ESET, a global cybersecurity leader known for advanced antivirus programs and 24/7 monitoring services. ESET protects over 100 million users worldwide against threats like ransomware and phishing, with 13 research centers handling approximately 500,000 new threats daily. The partnership enables Defendo to offer flexible and cost-effective security solutions to businesses wanting to outsource IT operations without compromising on security.
• MicrosoftcoreTechnology or IntegrationDefendo offers Microsoft 365 solutions including Word, Excel, PowerPoint, Outlook, and Teams. Additional Microsoft services include SPLA licensing for Windows Server, SQL Server, and Remote Desktop Services, as well as Hosted Exchange email services. Defendo also provides Windows Hello for Business, Data Loss Prevention (DLP), and Information Protection solutions.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• Cygate (Telia): Swedish managed network and IT services provider owned by Telia. Directly overlaps with Defendo on managed infrastructure, networking and security services for Swedish enterprise and public sector customers.
• Advania: Nordic IT managed services and infrastructure provider with strong Swedish presence. Offers managed IT services, cloud and security in a portfolio closely overlapping Defendo's, but at significantly greater scale across multiple Nordic markets.
• Dustin: Nordic IT reseller with a growing managed services and subscription business. Competes with Defendo on hardware/software reselling and increasingly on managed IT services for small and mid-sized businesses in the Nordics.
• Basefarm (Orange Business): Nordic managed hosting and cloud services provider (now part of Orange Business). Directly comparable to Defendo's Cloud Service offering — colocation, managed hosting and cloud for Nordic enterprises.
• DGC (Digital Game Changer): Swedish IT solutions and managed services provider covering cloud, security and IT operations for SMEs — directly comparable to Defendo's Swedish SME managed services focus.

Broad incumbents

• Tietoevry: Large Nordic IT services and software company. While much broader than Defendo, it competes for managed infrastructure and cloud hosting deals across the Nordic region.
• Atea: Largest Nordic IT infrastructure and services company. Directly competes with Defendo in managed IT services, hardware reselling and Microsoft-led solutions, but operates broadly across the Nordics and Baltics with thousands of employees.
• Crayon: Nordic-headquartered software asset management and cloud economics company with adjacent managed services. Overlaps with Defendo's Microsoft licensing (SPLA) and cloud optimization practices.
• Knowit: Swedish-headquartered IT and digital consultancy with managed services adjacencies. Primarily consulting-focused, but competes for similar SME IT outsourcing and managed infrastructure mandates in the Nordics.

Regional players

• Bahnhof: Swedish independent ISP and hosting provider operating its own data centers. Overlaps with Defendo's hosting/Cloud Service from a Swedish data-sovereignty angle, particularly for customers wanting domestic infrastructure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/defendo-sverige-ab

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Defendo