Mountain Healthcare

What Mountain Healthcare does

Mountain Healthcare Limited is a UK-based, privately-held forensic healthcare provider specializing in three service lines: Healthcare in Sexual Assault Referral Centres (SARCs), Healthcare in Police Custody, and Healthcare in Secure Environments (prisons, Young Offender Institutions, immigration removal centres, secure training centres). Operating as the largest SARC provider in the UK with 21 contracts, the company is a clinically-led business commissioned by NHS England and Police and Crime Commissioners to deliver 24/7/365 trauma-informed forensic healthcare to survivors of sexual assault, custody detainees, and residents of secure settings. The company is headquartered in Stevenage, employs 251-500 staff, and operates as a subsidiary within the RCI Group corporate structure.

The company has developed a proprietary SARC Toolkit in partnership with Benchmark Management Consulting (an RCI Group company and the official research support team of the NHS Benchmarking Network). This sector-leading data management and analytics platform integrates medical records, forensic reports, patient demographics, team response times, referrals, and support service documentation across SARC sites, enabling trend analysis and evidence-based commissioning. Supporting products include the Pathway and Support Service (PSS), a centralized 24/7/365 access point for referrals, and the Forensic Practitioner Gateway, a two-year accredited training program. The company holds the first positive UKAS recommendation in the UK SARC sector for Accreditation under ISO 15189, plus Ofsted Outstanding, FFLM, Cyber Essentials, LimeCulture, and CPD UK certifications.

Revenue is generated through managed services contracts commissioned by UK public sector bodies, with services provided free at point of use to patients. Customer acquisition occurs through competitive tenders and procurement frameworks. Notable recent contract activity includes taking over West Midlands Adult SARCs from G4S (5-year contract from May 2024), re-award of East Anglia SARC services (4-year from April 2024), a five-year Derbyshire Millfield House SARC contract (April 2023), and a 10-month TVP Solace SARC transition (June 2024). The company also generates ancillary revenue from CPD-certified training programs.

Name

Mountain Healthcare

Legal name

Mountain Healthcare Limited

Website

https://mountainhealthcare.co.uk

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

251–500 employees

Short description

Mountain Healthcare is the largest UK provider of Sexual Assault Referral Centre (SARC) services, operating 21 NHS- and police-commissioned contracts across England alongside police custody and secure environment healthcare. A clinically-led RCI Group subsidiary serving survivors of sexual assault, detainees, and residents of secure settings.

Ownership category

akta.pro rank

Headquarters

HQ city

Finchingfield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Government Commissioned Services: Mountain Healthcare is commissioned by NHS England and Police and Crime Commissioners to provide forensic healthcare services. The company holds 21 SARC contracts across the UK and provides services including police custody healthcare, secure environment healthcare, and SARC services under government contracts.
2. Training and Professional Development: The company provides CPD-certified courses and management masterclasses to staff and external professionals. Mountain Healthcare is a CPD-certified provider through CPD UK and offers nine CPD-accredited management masterclasses including courses for new joiners, management skills development, and soft skills development.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Mountain Healthcare is the UK's largest provider of Sexual Assault Referral Centre (SARC) services with 21 contracts, delivering forensic and trauma-informed healthcare to survivors of sexual assault. The company also provides police custody healthcare services (fitness for detention assessments, evidential sample collection) and healthcare in secure environments (prisons, YOIs, IRCs). Services are commissioned by NHS England and Police and Crime Commissioners and supported by the proprietary SARC Toolkit data management platform.

Product overview

Mountain Healthcare is a leading Health and Justice provider offering three core forensic healthcare services: Healthcare in Sexual Assault Referral Centres (SARCs), Healthcare in Police Custody, and Healthcare in Secure Environments. The company operates as a unified service portfolio with a centralized Pathway and Support Service (PSS) for access coordination. Supporting these clinical services is the proprietary SARC Toolkit, a data management and analytics platform that integrates operational data across SARCs nationally. Mountain Healthcare delivers services across 21+ SARC contracts throughout England, commissioned by NHS England and Police and Crime Commissioners. The Forensic Practitioner Gateway training program supports workforce development.

Differentiator

Problem solved

Functional benefit

Products and services

• Healthcare in Sexual Assault Referral Centres (SARCs) Specialist forensic and trauma-informed healthcare for survivors of sexual assault including rape, providing medical examinations, forensic evidence collection, crisis support, counselling referrals, STI screening, and aftercare services. Available 24/7/365 with self-referral options without police involvement.
• Healthcare in Police Custody Forensic healthcare services for police custody detainees including fitness for detention assessments, evidential sample collection, treatment of injuries and illnesses, and Exit Release Risk Assessments. Delivered through direct contracts with Thames Valley Police, Surrey Police, and Cumbria Police.
• Healthcare in Secure Environments Comprehensive healthcare services across adult prisons, Young Offender Institutions (YOIs), immigration removal centres (IRCs), secure training centres (STCs), and specialist detained settings. Includes psychological assessment, psychiatric support, physical health assessment, speech and language therapy, health promotion, and substance misuse treatment.
• SARC Toolkit Proprietary centralised data management and analytics platform for SARCs that integrates data from medical records, forensic reports, patient demographics, team response times, referrals/aftercare, and support service documentation. Provides trend analysis and supports evidence-based decision-making for NHS and Police Commissioners.
• Pathway and Support Service (PSS) Centralized pathway and support service providing 24/7/365 access to all Mountain Healthcare services, handling referrals, advice, and coordination across SARC, custody, and secure environment services.
• Forensic Practitioner Gateway Two-year training program for Forensic Practitioners that includes producing research, completing Quality Initiatives, receiving mentoring, and earning an accredited title upon Board approval. Provided free of cost to participants.

Named customers13 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Benchmark Management Consulting (RCI Group)coreTechnology or IntegrationMountain Healthcare partnered with Benchmark Management Consulting, an RCI Group company specializing in health and social care benchmarking, data and intelligence, to develop the SARC Toolkit. Benchmark is the official research support team of the NHS Benchmarking Network. The toolkit integrates data from medical records, forensic reports, patient demographics, and support services for evidence-based decision-making.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Emerging players

• HCRG Care Group: Provides NHS-commissioned community, primary and urgent care services including some health-and-justice work via Virgin Care/HCRG contracts. Comparable as a commissioned healthcare services provider to NHS England with growing health-and-justice exposure.
• Totally plc: UK-listed urgent care and NHS services group (including Vocare urgent care and Premier Physical Healthcare). Adjacent to Mountain's commissioned NHS-services model and competes in the broader public-sector healthcare delivery space.

Direct peers

• Practice Plus Group: Operates health-in-justice services for NHS England and the Ministry of Justice, including primary care, urgent care, and offender health services in prisons and police custody. Directly comparable as a commissioned public-sector health-and-justice provider with overlapping customer base (NHS England, PCCs, prisons).
• G4S / Allied Universal: Until 2024, G4S operated multiple SARCs and police custody healthcare contracts in the UK that Mountain Healthcare has since taken over (e.g., West Midlands SARCs in May 2024). G4S/Allied Universal is the most direct predecessor competitor in the same product category and customer base.

Broad incumbents

• Mitie Group plc: UK-listed facilities management and healthcare services group with a healthcare division that delivers custodial and healthcare services into police, prison and secure settings. Broader facilities portfolio but directly competes for commissioned health-and-justice contracts.
• Serco Group plc: Global outsourcing group operating UK & Europe Justice services including prisoner escort, custody healthcare and electronic monitoring. Comparable as a large incumbent health-and-justice commissioner to NHS England, MoJ and PCCs, though broader in scope than Mountain's niche focus.
• Sodexo Justice Services: Operates rehabilitation and justice services in the UK including prison and community-based offender programmes, and supplies healthcare into secure environments. Comparable customer base (MoJ, NHS, PCCs) but a broader portfolio than Mountain's specialist SARC/custody focus.

Others

• The Forensic Science Regulator's Office (FSR) accredited providers: The Forensic Science Regulator sets the Code of Practice and standards (ISO 15189) under which Mountain is pursuing accreditation. While not a commercial competitor, FSR sets the regulatory framework that determines service design and procurement eligibility across the SARC sector.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MountHealth
• Facebookfacebook.com/mountainhealthcareltd
• LinkedInlinkedin.com/company/mountain-healthcare-limited

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mountain Healthcare