Office Space in Town

What Office Space in Town does

Office Space in Town (OSiT) is a privately held, family-owned UK serviced office and flexible workspace operator founded on heritage tracing to 1979, currently operating seven themed centres across the United Kingdom: five in Central London at Liverpool Street, Blackfriars, Monument, St Paul's and Waterloo, plus Edinburgh and Cardiff. Each location is built around a distinctive interior concept (Monopoly, nautical, literary, Alice in Wonderland, safari/happiness themes) and offers fully serviced offices, meeting and conference rooms, virtual office packages and event venues, with ancillary products including The Deck rooftop bar at Monument, The Cabins serviced bedrooms, a podcast recording suite at Liverpool Street, and an Adjust Day Office product for hybrid workers.

The company operates a hybrid revenue model combining recurring monthly per-desk rentals (£500-£650 per desk per month depending on location) with usage-based income from meeting room hire (£31-£162 per hour), event venue hire, virtual office subscriptions (Bronze, Silver, Gold tiers), and short-stay bedroom rentals. All-inclusive pricing covers rent, utilities, IT, telecoms, business rates, security, cleaning and staffed reception. Distribution is omnichannel: dedicated General Managers at each centre handle direct enterprise and SME sales; an online booking platform supports self-serve meeting room and day office reservations; a 'Refer, Earn, Repeat' programme pays 10% commission on referred contracts; and the company runs organic social media plus an OSiT newsletter. Sub-brands OSFM (facilities management) and OSC (specialist office cleaning) extend the brand into third-party services.

The customer base spans SMEs, hybrid/remote workers, corporate event organisers and enterprise tenants, with disclosed logos including Palo Alto Networks, Siemens, Allica Bank, Nuxe, BMD, Colorwow, Wates, Woodland Trust and RSPB. Service quality is evidenced by a Net Promoter Score of 79, a 9.4/10 average recommendation rating, consecutive 'Outstanding' Customer Service Excellence awards since 2023, and a 2023 Times 'Best Places to Work' recognition. Leadership comprises co-founder and CEO Niki Fuchs and Managing Director Simon Eastlake. Revenue, funding and ownership structure are not publicly disclosed; no institutional investors, acquisitions or AI/ML capabilities are mentioned in available data.

Name

Office Space in Town

Legal name

Office Space in Town

Website

https://officespaceintown.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

51–100 employees

Short description

Office Space in Town is a family-owned UK serviced office operator running seven themed flexible-workspace centres across London, Edinburgh and Cardiff, serving SMEs, hybrid workers and enterprises with serviced offices, meeting rooms, virtual offices and event venues on flexible all-inclusive terms.

Ownership category

akta.pro rank

Product category

Serviced Office Space

NAICS

Office Administrative Services (5611), Facilities Support Services (561210), Office Administrative Services (561110)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Hybrid Work Enablement & Desk/Room Booking Operations (BPABAFAH)

akta.pro secondary industry

Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

Keywords

• Serviced office space
• Flexible workspace rental
• Meeting room hire
• Virtual office services
• Event venue hire

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Serviced Office Rental: Monthly rental of fully serviced office space including furniture, utilities, IT, telecoms, business rates, security, and cleaning. Flexible terms from 3 months to 2 years. Priced per desk per month.
2. Meeting Room Hire: Hourly, half-day, and full-day hire of professionally equipped meeting rooms across all locations. Ranges from £31-£156 per hour depending on room size and location.
3. Virtual Office Services: Bronze, Silver, and Gold virtual office packages providing prestigious business addresses, mail handling, and call answering services
4. Event Venue Hire: Rooftop bar and events venue hire including The Deck at Monument (up to 140 persons), event spaces at Liverpool Street (up to 100 guests), and various lounge/hall hire options
5. Day Office Hire: Flexible day office packages for hybrid workers and business travellers seeking premium amenities on a daily basis
6. The Cabins (Serviced Bedrooms): Luxury serviced bedrooms at Monument location for overnight business stays, featuring boutique hotel-standard interiors

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

Office Space in Town (OSiT) leases and manages themed, fully-serviced flexible office space across seven UK locations under monthly per-desk subscriptions that bundle rent, utilities, IT, telecoms, business rates, security, cleaning, furniture and staffed reception. Beyond core serviced offices, the company sells meeting room hire (hourly/half-day/full-day), Bronze/Silver/Gold virtual office packages (business address, mail handling, call answering), day office hire, overnight serviced bedrooms (The Cabins), event and rooftop venue hire (The Deck), a podcast recording studio, plus ancillary facilities management (OSFM) and specialist office cleaning (OSC).

Product overview

Office Space in Town (OSiT) operates as a serviced office provider offering a portfolio of flexible workspace solutions across 7 UK locations (5 in London: Liverpool Street, Blackfriars, Monument, St Paul's, Waterloo; plus Edinburgh and Cardiff). The core offering consists of themed serviced offices, meeting room hire, and virtual office packages. Additional services include The Cabins (luxury overnight accommodation), The Deck (rooftop café/bar venue), event venue hire, podcast studio, day office hire, and ancillary facilities management and cleaning services. Each location features a distinct curated theme (Monopoly-inspired, nautical, literary, Alice in Wonderland, etc.) and all-inclusive pricing covers rent, utilities, IT, security, cleaning, and staff support.

Differentiator

Problem solved

Functional benefit

Products and services

• Serviced Offices Flexible, fully-serviced private office space rented on a per-desk monthly basis across five London centres (Liverpool Street, Blackfriars, Monument, St Paul's, Waterloo), Edinburgh and Cardiff. The all-inclusive fee bundles rent, utilities, IT, telecoms, business rates, security, cleaning, furniture and staffed reception, with immediate move-in capability and on-site support. Each location carries a distinct themed interior design (Monopoly, nautical, Alice in Wonderland, literary, safari/happiness). Pricing ranges from approximately £500 to £650 per desk per month depending on location.
• Meeting Rooms Professional, themed meeting and conference rooms available for hourly, half-day and full-day hire across all seven UK locations. Rooms feature state-of-the-art AV technology including ClickShare wireless presentation systems, and are equipped for board meetings, client presentations, training sessions and conferences with capacities from intimate 4-person meetings to events of 100+ guests. Pricing ranges from £31–£162 per hour, £94–£660 half day and £183–£2,520 full day depending on location and room size.
• Virtual Offices Subscription-based virtual office packages providing a prestigious central business address, professional mail handling and call answering services for businesses that do not require full-time physical office space. Available in Bronze, Silver and Gold tiers across all UK locations, allowing customers to project a City of London or major UK city presence without taking serviced office space.
• The Cabins (Serviced Bedrooms) Luxury serviced bedrooms at the Monument flagship location offering hotel-standard overnight accommodation with nautical-themed boutique interiors for business travellers who need to stay overnight near their City of London office. Marketed as a hybrid hotel/cabin experience tied to the broader serviced office product.
• Events & Venues Hire Hire of event spaces across multiple OSiT locations for corporate events, private parties, product launches, networking gatherings and team celebrations. Spaces range from private lounges and halls to rooftop venues (notably The Deck at Monument), with capacities from intimate gatherings up to 140 guests and full catering/event support services available.
• The Deck (Rooftop Venue) The licensed rooftop café, bar and events venue at the Monument flagship, offering panoramic views of the City of London, the Thames, The Shard and Tower Bridge. Open for breakfast and lunch daily and available for private hire for events up to 140 persons, complementing the serviced office and meeting room product at that location.
• Adjust Day Office Flexible day office hire for hybrid workers and business travellers seeking premium workspace amenities without long-term commitment. Delivers the same hospitality standards as serviced offices but on a pay-as-you-go daily basis, with online booking via the OSiT platform.
• Podcast Studio (Liverpool Street) Dedicated podcast recording room at the Liverpool Street centre featuring professional recording equipment, acoustic soundproofing, lighting and a studio setup designed for content creators, podcasters and video productions. Available for hire by half day or full day with tripod and lighting setup included.
• OSFM (Office Space Facilities Management) Professional building maintenance and workspace support services offered under the OSFM sub-brand, extending OSiT's operational capabilities beyond its own centres to other boutique offices in the market.
• Office Space Cleaning (OSC) Specialist professional office cleaning and sanitisation services for high-end workspaces in London, sold as a standalone service beyond OSiT's own estate under the OSC sub-brand.

Quantifiable outcome

• Net Promoter Score of 79 (70+ is considered Exceptional)
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Pure GymminorStrategic or Co-development PartnerPure Gym facility located within St Paul's building, providing convenient fitness access for tenants at that location
• The Deck Rooftop VenuecoreStrategic or Co-development PartnerLicensed rooftop café, bar and events venue at Monument location offering panoramic views of the City, Thames, The Shard and Tower Bridge. Open for breakfast and lunch daily, available for private hire events up to 140 persons
• Lookout Level 50 (6-8 Bishopsgate)minorGTM or Marketing PartnerNeighboring business at Liverpool Street location listed as recommended nearby destination for visitors
• Broadgate CircleminorGTM or Marketing PartnerNeighboring business destination near Liverpool Street location
• SpitalfieldsminorGTM or Marketing PartnerNeighboring destination for shopping and dining near Liverpool Street location

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• IWG (Regus, Spaces): The world's largest flexible workspace operator (Regus, Spaces, HQ, Signature) with thousands of locations globally. Same core business of serviced offices and meeting rooms as OSiT, but vastly broader portfolio and geographic reach.

Direct peers

• The Office Group (TOG): UK-based boutique serviced office provider operating a portfolio of design-led flexible workspaces across London and major UK cities. Closest like-for-like competitor in terms of design differentiation, mid-market and enterprise focus, and London-centric footprint.
• WeWork: Global flexible workspace operator with significant UK presence offering coworking, private offices, and meeting rooms. Directly competes for the same SME and enterprise tenants, with substantially larger brand and capital base.
• Workspace Group: London-focused provider of flexible, design-led office space to SMEs, with a portfolio of over 60 locations. Similar customer segment and city focus, though typically in non-City fringe locations.
• Knotel: Flexible workspace provider offering HQ-as-a-service for enterprises. Operates in similar space-as-a-service category targeting enterprise tenants with bespoke office solutions.
• Industrious: Premium flexible workspace operator focused on enterprise-grade serviced offices and meeting rooms with hospitality-led service model. Highly comparable to OSiT's design and service differentiation approach.
• Servcorp: Global provider of serviced offices, virtual offices, and meeting rooms with a strong presence in prime city locations. Direct overlap with OSiT's virtual office and serviced office offerings.

Emerging players

• Runway East: UK-based flexible workspace operator targeting startups and scale-ups with community-focused shared and private office space. Comparable London footprint and SME customer focus, though different positioning (community vs. design-led).
• Huckletree: London-based workspace and innovation hub operator targeting tech and creative sectors with themed, community-driven offices. Comparable London focus and themed/branded design approach, though smaller scale.
• Fora: Design-led flexible workspace operator with premium serviced offices and meeting rooms targeting professional services firms. Comparable hospitality and design-led positioning to OSiT, currently focused on US with limited UK presence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/OSiTown
• Facebookfacebook.com/OfficeSpaceInTown
• LinkedInlinkedin.com/company/office-space-in-town
• Instagraminstagram.com/officespaceintown
• TikToktiktok.com/@officespaceintown

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office Space in Town