What Conard House does

Conard House is a San Francisco nonprofit organization founded in 1960 by Elaine Mikels as the city's first 'halfway house' for people with mental illness returning from Napa State Hospital. Headquartered at 1385 Mission Street, Suite 200, the organization operates 10 residential hotels and 22 private apartments housing approximately 730 people with mental health conditions and serves more than 1,450 adults annually across housing, mental health counseling, case management, and community services, with an average length of stay in long-term housing of 10 years. Functional priority is on stabilizing residents' mental health, supporting adaptation to community living, and developing job and life skills in order to prevent re-hospitalization, incarceration, and recurring homelessness.

Its program portfolio is delivered through a wraparound, on-site service model: psychiatric diagnostic assessment, individual and group counseling and crisis intervention; a Representative Payee (Rep-Payee) and money management system serving more than 1,100 clients at three Community Services Centers in the Tenderloin and South of Market neighborhoods; a Health Navigation program staffed by 10 certified Peer Health Navigators that connects high-risk residents to primary care, dental, ophthalmology, and specialty services; the SF Connected Digital Literacy Tech Lab in partnership with the San Francisco Department of Disability and Aging Services, which provides free digital literacy classes in English, Spanish, and Chinese together with free smartphones (with three-month prepaid service) and tablets; a Supportive Employment program hiring residents as desk clerks, janitorial staff, couriers, and health navigators; food security interventions; and a pet support program for 80 companion animals. The technology stack is operationally light: services are mediated by people, with digital literacy and AI-awareness training delivered to clients rather than AI/ML systems deployed internally to run the business.

The business model is a publicly-funded nonprofit operating in a single jurisdiction (San Francisco). Revenue streams include contracts and grants from at least seven City and County of San Francisco departments (DPH-Behavioral Health Services, Department of Homelessness and Supportive Housing, Department of Disability and Aging Services, Human Services Agency, Housing Authority, Mayor's Office of Housing and Community Development), a $4M preliminary MOHCD capital award plus 9% tax credit application for the El Dorado rehabilitation, resident rents at supportive housing units, service fees for Rep-Payee and money management, foundation grants, and a multi-channel donated-income stack (corporate gift matching, gifts of stock via Charles Schwab, cryptocurrency, Venmo, donor-advised funds). Distribution is fully direct — no resellers, no digital product channels, no geographic diversification — via owned and master-leased properties plus three community services centers.

Name

Conard House

Legal name

Conard House, Inc.

Website

https://conardhouse.org

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

101–250 employees

Short description

Conard House is a San Francisco nonprofit founded in 1960 that operates 700+ supportive housing units housing approximately 730 adults with mental health conditions, serving more than 1,450 adults annually through housing, counseling, money management, and digital literacy programs.

Ownership category

akta.pro rank

Product category

Supportive Housing and Mental Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

akta.pro secondary industries

Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF), Multifamily Apartment Property Management (BPAJAFAA)

Keywords

• Supportive housing services
• Mental health services
• Representative payee
• Peer health navigation
• Homelessness social services

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Grants and Contracts: Funded by San Francisco Department of Public Health - Behavioral Health Services, Department of Homelessness and Supportive Housing, Department of Disability and Aging Services, Human Services Agency, Housing Authority, and Mayor's Office of Housing and Community Development.
2. Resident Rents: Rents collected from supportive housing residents at residential hotels and cooperative apartments.
3. Service Fees: Service fees from organizations for various community services provided.
4. Individual and Corporate Donations: Donations from individuals, corporate gift matching programs, cryptocurrency donations, Venmo contributions, and donor-advised fund (DAF) contributions. EIN: 94-1489356.
5. Foundation Grants: Grants from foundations as part of charitable giving programs.
6. Gifts of Stock: Accepts gifts of stock through Charles Schwab & Co., Inc. (Account #: 3176-7394, DTC: 0164 40, Broker: Lionel Shaw).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Conard House operates a supportive housing portfolio of 10 residential hotels and 22 private apartments providing homes for approximately 730 adults with mental health conditions in San Francisco. Integrated wraparound services include on-site mental health counseling, psychosocial case management, Representative Payee and money management, peer Health Navigation, supportive employment, food security, and a free Digital Literacy Tech Lab, all delivered directly to residents and community clients at no cost.

Product overview

Conard House is a nonprofit organization specializing in Supportive Housing and Mental Health Services in San Francisco. The organization operates a comprehensive portfolio of interconnected programs centered around providing housing and support services to vulnerable adults. Core offerings include Supportive Housing at 10 residential hotels and 22 apartments serving approximately 730 residents, Mental Health Counseling with on-site psychiatric and therapeutic services, Money Management and Representative Payee services for over 1,100 clients, Health Navigation with peer health navigators, and a digital literacy program through SF Connected partnership. Additional services include supportive employment, food security programs, and the Courier Program. The organization also manages property improvements like the El Dorado Rehabilitation Project. All services are designed to work together holistically, providing residents with a compassionate community of therapists, case managers, social workers, health navigators, financial counselors, and digital educators to empower people and restore hope.

Differentiator

Problem solved

Functional benefit

Products and services

• Supportive Housing Operated housing portfolio of 10 residential hotels and 22 private apartments across San Francisco, providing homes for approximately 730 adults with mental health conditions and offering an average 10-year length of stay for long-term residents.
• Mental Health Counseling On-site mental health services including psychiatric diagnostic assessments, individual and group mental health counseling and therapy, psychosocial case management, and crisis intervention delivered to Conard House residents.
• Money Management Service Personal finance guidance and direct disbursement of client funds for rent, food, clothing and personal needs, including counseling on stretching limited resources, offered to more than 1,100 adults at three Community Services locations.
• Health Navigation Service Comprehensive healthcare engagement and self-management model using 10 certified Peer Health Navigators to teach residents skills to access and self-manage healthcare, and to connect high-risk residents to primary care, specialists, dental, and ophthalmology services.
• SF Connected Digital Literacy Program Free digital literacy classes in English, Spanish, and Chinese offered in partnership with the San Francisco Human Services Agency through the SF Connected program, helping older adults and adults with disabilities learn technology skills for daily life.
• Supportive Employment Program Pathway to employment program that hires Conard House residents as health navigators, desk clerks, janitorial staff and couriers, providing training and support to succeed in positions leading to internal promotions or other employment.
• Food Security Program Program addressing barriers to food security through interventions and referrals including food pantries, meal delivery programs, food vouchers, government benefits enrollment, and an on-site food kiosk.
• Representative Payee (Rep-Payee) Program Benefit payment management service for beneficiaries who find it challenging to manage their Social Security or Supplemental Security Income (SSI) payments, providing personalized spending budgets, direct payment of rent and utilities, and benefit advocacy with the SSA.
• Courier Program Part of the Supportive Employment Program in which resident couriers work part-time delivering important documents throughout Conard House agency locations, improving life skills and job skills.
• Digital Literacy Tech Lab Conard community space providing guided digital literacy classes and technology access through SF Connected, with staff and volunteers helping participants work toward digital literacy goals.

Quantifiable outcome

• 700+ adults housed year-round with average 10-year length of stay
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• The John Stewart CompanycoreStrategic or Co-development Partner · 1 January 2023Joint Venture partnership with The John Stewart Company (Sponsor) for El Dorado Apartments rehabilitation project. Applied under MOHCD's 2023 ENP NOFA and received $4M preliminary award. Applied for 9% tax credits for significant building rehabilitation.
• San Francisco Department of Public Health - Behavioral Health ServicescoreOthersPrimary funder of behavioral health services including mental health counseling, psychiatric services, and case management programs.
• San Francisco Department of Homelessness and Supportive HousingcoreOthersGovernment partner providing funding for homeless services and supportive housing programs.
• San Francisco Department of Disability and Aging ServicescoreOthersFunds SF Connected digital literacy program providing computer access, training and support for older adults and adults with disabilities.
• San Francisco Human Services AgencycoreOthersGovernment partner providing funding and partnership for human services programs.
• San Francisco Housing AuthoritycoreOthersGovernment partner for housing authority programs and supportive housing services.
• Mayor's Office of Housing and Community Development (MOHCD)coreOthersProvided $4M preliminary award through 2023 ENP NOFA for El Dorado Apartments rehabilitation. Pre-qualified Conard House to expand housing program.
• California Association of Social Rehabilitation AgenciesminorOthersCharter member of this industry association for social rehabilitation agencies in California.
• San Francisco Human Services NetworkminorOthersMember of San Francisco Human Services Network.
• San Francisco Supportive Housing Provider NetworkminorOthersMember of network for supportive housing providers in San Francisco.
• San Francisco Mental Health Contractors AssociationminorOthersMember of association for mental health contractors in San Francisco.
• Council of Community Housing OrganizationminorOthersMember of council for community housing organizations.
• Style SonataminorGTM or Marketing PartnerOnline lifestyle blog partnership where Style Sonata donates a portion of every sale to Conard House. Partnership supports community through charitable giving.
• San Francisco Parks DepartmentminorStrategic or Co-development PartnerCollaboration on Lotus mural project at Conard House building, along with local artist fnnch and other organizations. Symbolizes hope for the neighborhood.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Telecare Corporation: Behavioral health services provider operating mental health residential and community programs across California and other western states. Comparable on mental health residential services, broader geographic reach but similar regulatory and funding dynamics.

Broad incumbents

• Mercy Housing: National nonprofit affordable and supportive housing operator with significant Bay Area presence serving low-income and formerly homeless populations. Comparable supportive housing operator at greater scale and geographic breadth.
• St. Anthony Foundation: San Francisco nonprofit operating the Tenderloin-based St. Anthony's dining room, employment programs, and supportive housing for low-income adults. Broader portfolio than Conard House but overlapping population and city-funder relationships.
• Glide Foundation: Large San Francisco nonprofit providing a broad portfolio of services (meals, housing, harm reduction, case management) for vulnerable populations. Broader and larger than Conard House but overlaps on mental health, housing, and case management services.

Direct peers

• HealthRIGHT 360: San Francisco-based nonprofit providing residential and outpatient behavioral health, substance use treatment, and primary care to vulnerable populations. Overlaps with Conard House on mental health residential and case management.
• Progress Foundation: San Francisco/Bay Area nonprofit operating residential mental health programs (board-and-care, supported housing) for adults with serious mental illness. Closely aligned with Conard House's mental health residential model.
• Tenderloin Housing Clinic: San Francisco nonprofit operating permanent supportive housing in the Tenderloin and SOMA neighborhoods, serving low-income adults including those with mental health conditions and HIV/AIDS. Closely comparable in geography, population, and housing-plus-services model.
• Hamilton Families: San Francisco nonprofit providing housing, shelter, and supportive services, primarily to families experiencing homelessness. Comparable supportive housing model and SF city funding base, though focused on families.
• Community Housing Partnership: San Francisco-based nonprofit providing supportive housing and wraparound services for formerly homeless adults, including those with mental health and substance use conditions. Directly comparable mission, geography, and service model to Conard House.
• Episcopal Community Services of San Francisco: San Francisco nonprofit providing supportive housing, mental health, and workforce services for adults experiencing homelessness and poverty. Comparable population, geography, and integrated services approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/conardhousesf

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conard House