CSA Software
CSA Software Inc. is a privately held, founder-led developer of cloud-based Transportation Management System (TMS) software headquartered in Livonia, Michigan, serving hundreds of freight forwarders, air cargo operators, LTL carriers, and 3PLs across the US and internationally for over 40 years.
- Company typePrivate
- Founded1985
- HeadquartersLivonia, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CSA Software does
CSA Software Inc. (originally Chuck Schubert and Associates) is a privately held, founder-led developer of cloud-based Transportation Management System (TMS) software headquartered in Livonia, Michigan. Founded circa 1985 and operating for 40+ years, the company serves freight forwarders, air cargo operators, LTL carriers, 3PLs, and warehousing customers across all 50 US states and internationally, working with hundreds of forwarders per its own marketing.
The product platform is centered on World-Trak TMS, a Microsoft .NET-based cloud system handling domestic and international air freight, ocean freight, truckload, LTL, linehaul, and rail shipments from quoting through billing. The modular portfolio extends to Web-Trak (customer/partner self-service portal), Dispatch-Trak (AI-assisted dispatch for trucking operations), LTL-Trak (LTL rate comparison and one-click booking), LHL-Trak (line-haul network management), Account-Trak (integrated accounting), EDI-Trak (native EDI connectivity), WMS-Trak (warehouse management), an API Toolkit (API-Trak), a QuickBooks integration, and Custom Software Development. Deployment options cover SaaS, private cloud, and on-premise; the platform integrates natively with 25+ third-party systems spanning accounting (QuickBooks, SAP), fleet/ELD (Samsara), load boards (DAT, Internet Truckstop), customs (AES, MK Data), and analytics (Power BI), and explicitly avoids third-party EDI outsourcing.
CSA earns revenue through quote-based annual TMS subscriptions plus custom development professional services, going to market via a direct, sales-led motion — primarily inbound through website demo requests and phone (734-953-5600) — supplemented by SEO-optimized content marketing and organic social presence. The customer base skews to US freight forwarders with cited enterprise relationships of 10–27 years including Saturn Freight Systems, AFP Global Logistics, Estes Final Mile, Specialty Freight Services, NGT, and Diligent Delivery. There is no disclosed institutional investment, parent company, or revenue figure; ownership and operational control remain with founder Chuck Schubert.
CSA Software firmographics
Firmographics- Name
- CSA Software
- Legal name
- CSA Software Inc.
- Website
- https://csasoftware.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CSA Software Inc. is a privately held, founder-led developer of cloud-based Transportation Management System (TMS) software headquartered in Livonia, Michigan, serving hundreds of freight forwarders, air cargo operators, LTL carriers, and 3PLs across the US and internationally for over 40 years.
- Ownership category
- akta.pro rank
CSA Software industry classification
Industry- Product category
- Freight Forwarding Software
- NAICS
- Computer Systems Design and Related Services (54151), Support Activities for Transportation (488)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Parcel & Multi-Carrier Shipping TMS (TLAEAAAG)
Keywords
Where CSA Software is headquartered
LocationHeadquarters
- HQ city
- Livonia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CSA Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- TMS Software Subscriptions: Cloud-based TMS software sold as subscription service with deployment options including SaaS, private cloud, or on-premise implementation. Pricing is quote-based with free demo offered. Revenue generated from software licensing and usage of the comprehensive freight forwarding platform.
- Custom Software Development: Custom software solutions to handle special requests and customer-specific requirements, provided as additional professional services beyond standard product offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise TMS Platform |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
CSA Software product offering
Product offeringCore offering
CSA Software develops and sells World-Trak, a cloud-based Transportation Management System (TMS) built on Microsoft .NET for freight forwarding companies. The platform handles end-to-end domestic and international operations across air freight, ocean freight, truckload, LTL, line-haul, rail, and cartage modes, from quoting through billing. Modular add-ons (Dispatch-Trak, Web-Trak, LTL-Trak, Account-Trak, EDI-Trak, WMS-Trak, and the API Toolkit) extend functionality for dispatch, customer portals, LTL rate shopping, accounting, EDI, and warehouse workflows. Deployment options include SaaS, private cloud, and on-premise.
Product overview
CSA Software is a developer of cloud-based freight management software solutions with over 40 years of experience serving freight forwarding, transportation management, air freight, ocean freight, and logistics organizations. The product portfolio is organized as a modular platform architecture centered on the WORLD-TRAK TMS as the core platform, supplemented by specialized add-on modules and integrations. The flagship WORLD-TRAK system is a comprehensive cloud-based TMS handling domestic and international shipments across all modes (air, ocean, truckload, LTL, rail). Supporting modules extend functionality including DISPATCH-TRAK (AI-assisted dispatch for cargo trucking), WEB-TRAK (customer/partner self-service portal), LTL-TRAK (LTL freight management with rate comparison), LHL-TRAK (line-haul network management), ACCOUNT-TRAK (integrated accounting), EDI-TRAK (native EDI connectivity), WMS-TRAK (warehouse management), World-Trak API Toolkit (API integration), and QuickBooks integration. CSA also offers Custom Software Development for customer-specific requirements. The platform utilizes Microsoft .Net technology and is delivered via cloud hosting (SaaS), private cloud, or on-premise deployment.
Differentiator
Problem solved
Functional benefit
Products and services
- World-Trak TMS Cloud-based Transportation Management System serving as the core platform for freight forwarding organizations; handles domestic and international shipments including air freight, cartage, ocean freight, import/export, expedited ground, truckload brokerage, LTL, linehaul, and rail from quoting through billing.
- Web-Trak Customer / Partner Portal Comprehensive shipment management web portal enabling shippers, customers, salespeople, transportation service providers, and overseas partners to manage shipments from the cloud with real-time tracking, 24/7 visibility, shipment entry, and LTL/WMS integration.
- LTL-Trak LTL Freight Management Software for LTL shipments that compares carrier rates, places carrier selection in customers' hands, connects to major carriers and 3PLs, integrates with ClassIT for NMFC freight classification, enables one-click booking, automatic status updates, BOL/label creation, and milestone tracking.
- Account-Trak Accounting Cloud-based accounting system integrated with World-Trak TMS for aligned financial and operational data; includes customer invoicing, credit control, transportation costing, approval workflows, sales and agency commissions, and shipment profitability analysis.
- WMS-Trak Warehouse Management Warehouse Management System module accessible from the Web-Trak Portal; enables inventory query, report running, and shipment request initiation for integrated warehouse operations.
- EDI-Trak EDI Connectivity EDI connectivity solution delivering robust EDI capabilities natively without third-party outsourcing; enables electronic data interchange with trading partners including carriers and customs authorities.
- Dispatch-Trak AI-Assisted Dispatch AI-assisted management tool for assigning, dispatching, and monitoring trucks and drivers in a cargo environment; includes intelligent drag-and-drop route building, customized dispatch dashboards, map visibility of drivers and routes, driver settlement, and Samsara/FreightSnap integration.
- LHL-Trak Line-Haul Network Management Feature of the World-Trak TMS for creating, maintaining, and efficiently managing a Line-Haul LTL Network within the broader TMS platform.
- Custom Software Development Custom software solutions to handle special requests and customer-specific requirements beyond standard product offerings, provided as professional services.
Quantifiable outcome
- Training costs reduced significantly due to intuitive interface
- +2 more outcomes
Companies that use CSA Software
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles1 record
CSA Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration29 records
AI capability6 records
Feature6 records
CSA Software partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- QuickBookscoreAccounting integration for freight forwarders with QuickBooks financial software.
- ClassITcoreNational Motor Freight Classification (NMFC) integration for accurate freight class management in LTL operations.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
CSA Software competitors and assessment
Company assessmentBroad incumbents
- Oracle Transportation Management: Enterprise TMS from Oracle covering multi-mode transportation planning, execution, and freight settlement. Large incumbent competing for the same enterprise shipper and 3PL TMS RFPs as CSA.
- Descartes Systems Group: Broad logistics technology incumbent offering transportation management, customs, and global trade compliance. Overlaps with CSA across TMS, EDI, and customs compliance but addresses a much wider customer set.
- Blue Yonder: Large supply chain and TMS suite (formerly JDA/RedPrairie) serving shippers, retailers, and logistics providers. Comparable transportation management capabilities but at significantly larger enterprise scale.
Direct peers
- Magaya Software: Freight forwarding and logistics software suite including TMS, warehouse, and customs modules, targeting freight forwarders and 3PLs. Comparable mid-market competitor to CSA in scope of forwarding workflows.
- Riege Software: European freight forwarding TMS (Scope) covering air, ocean, and road forwarding with customs integration. Closely comparable offering to CSA's World-Trak for international freight forwarders.
- MercuryGate International: Cloud-based multi-modal TMS for shippers, brokers, and 3PLs covering truckload, LTL, intermodal, ocean, and air. Direct TMS competitor to CSA, especially in brokerage and multi-mode segments.
- WiseTech Global (CargoWise): Market-leading global freight forwarding software platform (CargoWise) covering air, ocean, road, and customs workflows for 3PLs and forwarders. The most direct competitor to CSA's World-Trak, but at materially larger scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
CSA Software social profiles
Digital presenceCSA Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
CSA Software leadership team
Management profileNumber of profiles
Profiles1 record
CSA Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CSA Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CSA Software
What does CSA Software do?
CSA Software develops and sells World-Trak, a cloud-based Transportation Management System (TMS) built on Microsoft .NET for freight forwarding companies. The platform handles end-to-end domestic and international operations across air freight, ocean freight, truckload, LTL, line-haul, rail, and cartage modes, from quoting through billing. Modular add-ons (Dispatch-Trak, Web-Trak, LTL-Trak, Account-Trak, EDI-Trak, WMS-Trak, and the API Toolkit) extend functionality for dispatch, customer portals, LTL rate shopping, accounting, EDI, and warehouse workflows. Deployment options include SaaS, private cloud, and on-premise.
Is CSA Software a public or private company?
CSA Software is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CSA Software founded?
CSA Software was founded in 1985. It employs 11 to 50 people.
Where is CSA Software based?
CSA Software is headquartered in Livonia, United States, in the North America region.
How does CSA Software make money?
Two revenue lines are on record. TMS Software Subscriptions are the primary driver. The others are custom Software Development.
Who are CSA Software's main competitors?
Broad incumbents on record are Oracle Transportation Management, Descartes Systems Group and Blue Yonder. Direct peers are Magaya Software, Riege Software, MercuryGate International and WiseTech Global (CargoWise).
Does CSA Software have an API?
Yes. CSA Software offers an API Toolkit (API-Trak) integrated within the World-Trak TMS that enables cloud-based API connectivity with external systems. The World-Trak API Toolkit allows defined database actions including creating shipments, retrieving shipments, retrieving statuses, and sending statuses. Both EDI connectivity (EDI-Trak) and API connectivity are positioned as native capabilities without third-party outsourcing. EDI-Trak delivers robust EDI capabilities natively, and API-Trak supports integration with external systems and carrier connections, enabling real-time tendering and status updates.
What industry is CSA Software in?
CSA Software's product category is Freight Forwarding Software. Its primary akta.pro industry code is TLAEAAAG, Parcel & Multi-Carrier Shipping TMS. Its NAICS code is 54151 and its SIC code is 7372.