The South Bend Clinic
The South Bend Clinic is a 100+ year-old, physician-led multi-specialty group practice in Indiana, now part of Duly Health and Care, operating 11+ locations with 170+ providers across primary care, 30+ specialties, immediate care, lab, radiology, and pharmacy for the Michiana region.
- Company typePrivate
- Founded1916
- HeadquartersSouth Bend, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What The South Bend Clinic does
The South Bend Clinic is a private, for-profit multi-specialty physician group practice headquartered at 211 North Eddy Street in South Bend, Indiana, founded in 1916 by Dr. Walter Baker and five other physicians who modeled the organization on the Mayo Clinic's patient care approach. It operates as the Indiana subsidiary of Duly Health and Care (formerly DuPage Medical Group), the Midwest's largest independent, multi-specialty physician-led medical group, following a 2021 partnership. The clinic employs 170+ primary care and specialty physicians representing 30+ board certifications and over 1,000 total team members across 11+ locations in South Bend, Mishawaka, Granger, New Carlisle, and Elkhart.
The service portfolio spans the full care continuum: primary care (family medicine, internal medicine, pediatrics), a broad specialty set (orthopaedics, OB/GYN, ENT, gastroenterology, podiatry, behavioral health, surgery, bariatrics, facial plastic surgery), two Immediate Care Centers with evening and weekend hours, 7+ laboratory draw sites, comprehensive radiology (CT, MRI, 3D mammography, ultrasound, X-ray, nuclear medicine), on-site pharmacy at select locations, and dedicated breast and weight-loss centers. Underlying technology consists of an electronic health record with MyChart patient portal (now hosted at mychart.duly.com), a telemedicine/video appointment platform, a Health Information Exchange for cross-provider data sharing, an online Price Estimator, and SMS-based patient communications. No proprietary AI/ML capabilities, public APIs, or developer-facing platforms are described.
Revenue is generated primarily through fee-for-service healthcare delivery reimbursed by commercial insurance, Medicare, Medicaid, and patient copays, supplemented by Medicare Advantage participation in networks operated by Aetna, Anthem, Humana, and United Healthcare. Pricing is insurance-dependent and published in compliance with Indiana law, with cost estimates available via phone and an online estimator. The clinic is led by CEO Ryan West (appointed January 2023), who reports to Duly Health and Care CEO Tami Reller; Dr. Brad Scott chairs the Board. Revenue figures are not publicly disclosed.
The South Bend Clinic firmographics
Firmographics- Name
- The South Bend Clinic
- Legal name
- The South Bend Clinic LLP
- Website
- https://southbendclinic.com
- Company type
- Private
- Founded year
- 1916
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- The South Bend Clinic is a 100+ year-old, physician-led multi-specialty group practice in Indiana, now part of Duly Health and Care, operating 11+ locations with 170+ providers across primary care, 30+ specialties, immediate care, lab, radiology, and pharmacy for the Michiana region.
- Ownership category
- akta.pro rank
The South Bend Clinic industry classification
Industry- Product category
- Multi-Specialty Outpatient Healthcare Services
- NAICS
- Outpatient Care Centers (6214), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)
- akta.pro secondary industries
- Outpatient Mental Health & Counseling Clinics (HLAFABAC), Obstetrics & Gynecology (OB/GYN) Clinics (HLAFAJAA)
Keywords
Where The South Bend Clinic is headquartered
LocationHeadquarters
- HQ city
- South Bend
- HQ country
- United States
- HQ region
- North America
Offices9 records
Markets served
The South Bend Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Healthcare Services: Fee-for-service healthcare delivery including primary care, specialty care, immediate care, laboratory services, radiology, and surgical procedures. Revenue generated through insurance reimbursement (commercial insurance, Medicare, Medicaid) and patient copays/deductibles.
- Medicare Advantage Plans: Participates in Medicare Advantage plans (Aetna, Anthem, Humana, United Healthcare) providing capitated or value-based care revenue streams
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Healthcare Services - Insurance-Based |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
The South Bend Clinic product offering
Product offeringCore offering
The South Bend Clinic is a physician-owned, multi-specialty medical group that delivers integrated primary care, specialty care, immediate/urgent care, diagnostic laboratory, radiology/imaging, and surgical services to patients across the Michiana region. It coordinates care for patients of all ages through 170+ providers, 11+ locations, an EHR-backed MyChart portal, telemedicine, and value-based Medicare Advantage arrangements.
Product overview
The South Bend Clinic is a multi-specialty healthcare organization offering a comprehensive portfolio of clinical and patient services. The organization operates as a platform of integrated healthcare services spanning primary care (family medicine, internal medicine, pediatrics), specialty care (orthopaedics, OB/GYN, ENT, gastroenterology, podiatry, surgery, behavioral health), and diagnostic services (laboratory, radiology including advanced imaging). Patient-facing digital services include the MyChart portal for appointment scheduling, medical records access, and bill payment, as well as an online Price Estimator and integrated Health Information Exchange for care coordination. The clinic provides 170+ providers across multiple locations with services including immediate care, pharmacy, and specialty centers for breast health and weight management.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 170+ providers delivering integrated care across 30+ board certifications
- +1 more outcomes
Companies that use The South Bend Clinic
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
The South Bend Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
The South Bend Clinic partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- DuPage Medical GroupcoreHistoric partnership marking DuPage Medical Group's first collaboration across state lines. The South Bend Clinic joined DuPage Medical Group as part of Duly Health and Care. Both are the largest physician-owned and directed organizations in their respective states. The partnership creates a hub for regional expansion across Illinois and Indiana, with strategic investment in infrastructure, technology, and value-based care progression. Kelly Macken-Marble became Regional CEO joining DuPage's Senior Management Team.
- Duly Health and CarecoreParent organization - Midwest's largest independent, multi-specialty physician-led medical group. Encompasses DuPage Medical Group, Quincy Medical Group, and South Bend Clinic. Organization has 1,000+ primary care and specialty care physicians and 7,000+ team members across 150+ locations. Tami Reller is CEO of Duly Health and Care. SBC CEO Ryan West reports to Tami Reller.
- HealthMarkets Insurance AgencyminorIndependent licensed insurance agent partnership to assist patients with Medicare plan selection. Provides live transfer to local agents and in-person meetings at clinic locations (211 N. Eddy St. and 4440 Portage Road in South Bend, and Granger location).
- Integrity Medicare HelplineminorMedicare helpline partner providing virtual Medicare 101 seminars and agent support for Medicare plan questions. Available Monday-Friday 8am-6pm CT, Saturday 9am-3pm CT.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
The South Bend Clinic competitors and assessment
Company assessmentBroad incumbents
- Cleveland Clinic: National multi-specialty integrated delivery system. Comparable physician group practice model with deep specialty bench, employed physician network, and value-based care progression, though operating at a much larger national scale than South Bend Clinic.
- Indiana University Health Physicians: Indiana's largest academic health system's employed physician network. Offers a comparable multi-specialty portfolio across Indiana with deeper specialty depth, academic medicine resources, and a larger geographic reach, making it the dominant incumbent SBC competes against.
- Ascension Medical Group: Catholic health system's employed multi-specialty physician network with locations across Indiana including presence in the Michiana area. Competes for the same patient population and employs a comparable integrated primary and specialty care model with hospital backing.
- Mayo Clinic Health System: Originating inspiration for South Bend Clinic's care model since 1916. Operates integrated multi-specialty group practices with shared infrastructure for diagnostics, specialty care, and research, representing the aspirational benchmark for SBC's physician-led multi-specialty approach.
Emerging players
- VillageMD: Primary care-focused multi-specialty platform where SBC's CEO Ryan West previously held leadership. Represents a national-scale, value-based primary care group model that competes for the same patient acquisition channels and physician talent as South Bend Clinic.
Direct peers
- Quincy Medical Group: Sister multi-specialty physician group under Duly Health and Care, alongside South Bend Clinic and DuPage Medical Group. Operates with the same physician-led, multi-specialty model in Quincy, Illinois, sharing corporate infrastructure and value-based care strategy.
- Beacon Medical Group: Beacon Health System's employed physician network operating in the same South Bend/Michiana market. Offers primary and specialty care with hospital integration, directly competing with South Bend Clinic for patients and physicians in the same regional footprint.
- DuPage Medical Group (Duly Health and Care): Sister company and parent organization of South Bend Clinic. Both are physician-owned, multi-specialty group practices operating under the Duly Health and Care umbrella across Illinois and Indiana, sharing the same integrated care model, MyChart platform, and value-based care strategy.
Regional players
- Parkview Physicians Group: Indiana-based multi-specialty physician group affiliated with Parkview Health. Comparable multi-specialty employed physician network model serving northern Indiana, sharing payer mix and patient demographics though operating in a different geographic sub-market.
- OSF HealthCare Medical Group: Midwest Catholic health system with an employed multi-specialty physician network operating in Illinois and Michigan. Shares the regional multi-specialty group practice model with South Bend Clinic and is a relevant comparison for physician-led care delivery outside Indiana.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
The South Bend Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
The South Bend Clinic leadership team
Management profileNumber of profiles
Profiles3 records
The South Bend Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The South Bend Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The South Bend Clinic
What does The South Bend Clinic do?
The South Bend Clinic is a physician-owned, multi-specialty medical group that delivers integrated primary care, specialty care, immediate/urgent care, diagnostic laboratory, radiology/imaging, and surgical services to patients across the Michiana region. It coordinates care for patients of all ages through 170+ providers, 11+ locations, an EHR-backed MyChart portal, telemedicine, and value-based Medicare Advantage arrangements.
Is The South Bend Clinic a public or private company?
The South Bend Clinic is a private company. It is classified as corporate owned and is currently operating.
When was The South Bend Clinic founded?
The South Bend Clinic was founded in 1916. It employs 251 to 500 people.
Where is The South Bend Clinic based?
The South Bend Clinic is headquartered in South Bend, United States, in the North America region.
How does The South Bend Clinic make money?
Two revenue lines are on record. Healthcare Services are the primary driver. The others are medicare Advantage Plans.
Who are The South Bend Clinic's main competitors?
Broad incumbents on record are Cleveland Clinic, Indiana University Health Physicians, Ascension Medical Group and Mayo Clinic Health System. VillageMD is listed as an emerging player. Direct peers are Quincy Medical Group, Beacon Medical Group and DuPage Medical Group (Duly Health and Care). Regional players are Parkview Physicians Group and OSF HealthCare Medical Group.
Does The South Bend Clinic have an API?
No public API is recorded for The South Bend Clinic.
What industry is The South Bend Clinic in?
The South Bend Clinic's product category is Multi-Specialty Outpatient Healthcare Services. Its primary akta.pro industry code is HLAFABAA, Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty), with a secondary code of HLAFABAC, Outpatient Mental Health & Counseling Clinics. Its NAICS code is 6214 and its SIC code is 8011.