Duly Health and Care
Duly Health and Care is a physician-led, Illinois-based multi-specialty medical group operating 1,000+ providers across primary care, specialty, immediate care, outpatient surgery, labs, telehealth, and clinical research, with revenue from FFS patient services, Medicare ACO programs, and direct employer contracts.
- Company typePrivate
- Founded2010
- HeadquartersDowners Grove, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Duly Health and Care does
Duly Health and Care is a Midwest-based, physician-led multi-specialty medical group operating an integrated care delivery platform across Illinois. Founded in 1999 and headquartered in Downers Grove, the company runs a network of more than 1,000 providers delivering primary care, specialty care, immediate care, outpatient surgery, laboratory, imaging, and telehealth services, supplemented by the Brian Moran Cancer Institute and a clinical research program. Service delivery is anchored on Epic MyChart as the patient-facing EMR and patient portal, with Epic Care Everywhere enabling cross-provider record exchange; clinical operations include advanced surgical capability via the Da Vinci 5 robotic system at Lombard Surgery Center (first in Illinois, among only five ASCs nationally) and value-based care infrastructure through both the ACO REACH (ending 2025-12-31) and MSSP ACO programs covering DuPage Medical Group, Quincy Medical Group, and The South Bend Clinic.
The company generates revenue through fee-for-service patient care billed to commercial insurance, Medicare, and Medicaid, alongside value-based ACO arrangements and direct contracts with self-insured employers that bypass traditional insurers and have demonstrated a reduction in expected cost trend from 19.6% to 2%. Its go-to-market is sales-led, combining physician referral within the owned network, 10+ immediate care centers open 365 days a year, 25+ walk-in laboratory locations, telehealth/video visits, and community/employer outreach; patients reach care via Epic MyChart on web and mobile apps, and clinical research is monetized through the Accellacare partnership. Duly operates as a private, physician-governed entity under Midwest Physician Administrative Services, LLC (DBA Duly Health and Care), with no disclosed institutional investor ownership, and recent activity has centered on inorganic growth (acquisition of Woodridge Clinic in October 2025, minority stake in Valley Ambulatory Surgery Center) and capability investment (Da Vinci 5, ICON/Accellacare oncology research partnership).
Duly Health and Care firmographics
Firmographics- Name
- Duly Health and Care
- Legal name
- DuPage Medical Group Ltd.
- Website
- https://dulyhealthandcare.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Duly Health and Care is a physician-led, Illinois-based multi-specialty medical group operating 1,000+ providers across primary care, specialty, immediate care, outpatient surgery, labs, telehealth, and clinical research, with revenue from FFS patient services, Medicare ACO programs, and direct employer contracts.
- Ownership category
- akta.pro rank
Duly Health and Care industry classification
Industry- Product category
- Multi-Specialty Ambulatory Healthcare Services
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (62111), Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Ambulatory & Physician Practice EHRs (HLACAAAB)
- akta.pro secondary industry
- MA Care Coordination & Utilization Management (UM) Programs (HLAEACAK)
Keywords
Where Duly Health and Care is headquartered
LocationHeadquarters
- HQ city
- Downers Grove
- HQ country
- United States
- HQ region
- North America
Offices33 records
Markets served
Duly Health and Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Patient Care Services: Fee-for-service and value-based care revenue from providing physician-led healthcare services across primary care, specialty care, immediate care, outpatient surgery, laboratory, imaging, and telehealth. Revenue flows from commercial insurance, Medicare, Medicaid, and direct employer contracts.
- Direct Employer Contracts: Direct contracting with employers to provide healthcare services, bypassing traditional insurers. Duly achieved reduction of expected cost increase from 19.6% to just 2% under a direct contract model, generating savings for employers while providing predictable healthcare spend.
Go-to-market motion1 record
Distribution channels7 records
Marketing channels7 records
Duly Health and Care product offering
Product offeringCore offering
Duly Health and Care is a physician-led, multi-specialty medical group that delivers primary care, specialty care, immediate/walk-in care, outpatient surgery, laboratory, imaging, telehealth/video visits, and clinical research services to patients across Illinois through a network of 1,000+ providers, 10+ immediate care centers, and 25+ laboratory locations. The organization is governed by physicians under Midwest Physician Administrative Services, LLC, and supports both fee-for-service insurance billing and value-based care through direct employer contracts and Medicare ACO programs (ACO REACH and MSSP).
Product overview
Duly Health and Care is a physician-led healthcare organization operating as a multi-specialty medical group with a platform-plus-services model. The core patient-facing offerings include the MyChart electronic medical record portal for 24/7 access to health information, Telehealth/Video Visits for virtual care, and Immediate Care Centers for walk-in services. The organization delivers care across multiple service lines including primary care, orthopedics and spine, cancer care (Brian Moran Cancer Institute), and clinical research through an Accellacare partnership. Supporting infrastructure includes Laboratory Services (25+ locations), an Accountable Care Organization for Medicare populations, a Compliance Hotline, and a Charitable Fund for community health investment. The network spans Illinois with 1,000+ providers and 10+ immediate care centers.
Differentiator
Problem solved
Functional benefit
Products and services
- MyChart Patient Portal Epic-based secure online patient portal offering 24/7 access to electronic medical records, enabling adult patients (and proxies for children/other adults) to view test results, request prescription refills, communicate with providers, schedule appointments, conduct video visits and e-visits, and pay bills through web and iOS/Android apps.
- Telehealth / Video Visits Virtual care service delivering same-day appointments with primary care providers through a secure MyChart video connection on mobile devices or desktop, intended for non-urgent, non-life-threatening conditions, with appointments available in as little as 30 minutes.
- Immediate Care Centers Walk-in urgent care service operating 365 days a year with evening and weekend hours across 10+ Illinois locations, providing non-emergency care with an average wait time of 30 minutes or less.
- Laboratory Services Walk-in laboratory testing service requiring no appointment, offering blood work, COVID-19 PCR testing, and specimen collection at 25+ locations across Illinois including Aurora, Bloomingdale, Downers Grove, Joliet, Lisle, Lombard, multiple Naperville sites, Oak Lawn, Orland Park, Plainfield, Schaumburg, Tinley Park, Westmont, Wheaton, Winfield, and Woodridge.
- Duly Orthopedics and Spine Specialty service line providing orthopedic and spine care from board-certified specialists, offering same-day appointments and supporting patients from diagnosis through recovery across every orthopedic need.
- Lombard Ambulatory Surgery Center (Da Vinci 5 robotic-assisted surgery) Outpatient ambulatory surgery center in Lombard, Illinois offering Da Vinci 5 robotic-assisted surgical procedures for urologic, gynecologic, and general surgery cases, with dual robotic surgical systems enabling complex minimally invasive procedures on an outpatient basis with faster patient recovery.
- Brian Moran Cancer Institute Comprehensive cancer care institute offering medical oncology, radiation oncology, and surgical specialty services, with expanded clinical trial access through the Accellacare (ICON plc) Site Network partnership that adds 14 medical oncologists, 3 radiation oncologists, and 9 fellowship-trained surgical specialists to the oncology research infrastructure.
- Clinical Research (Accellacare partnership) Clinical trial program operated in partnership with Accellacare, enabling patients and community members to participate in FDA-regulated research studies across therapeutic areas including oncology, respiratory disease, dermatology, CNS, chronic pain, infectious disease, and vaccines, with dedicated research hotline and team.
- Duly Health and Care Accountable Care Organization (ACO) Accountable Care Organization participating in CMS ACO REACH and MSSP programs that coordinates Medicare patient care across DuPage Medical Group, Quincy Medical Group, and The South Bend Clinic using shared data infrastructure, quality tracking, and shared-savings incentives to deliver value-based care.
Quantifiable outcome
- Direct employer contracts reduced expected cost increase from 19.6% to 2%, representing massive cost savings for self-insured employers
- +1 more outcomes
Companies that use Duly Health and Care
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
Duly Health and Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
Duly Health and Care partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- ICON plc (Accellacare)coreICON plc expanded its Accellacare Site Network oncology research capabilities through a partnership with the Brian Moran Cancer Institute at Duly Health and Care. The institute adds 14 medical oncologists, 3 radiation oncologists, and 9 fellowship-trained surgical specialists to ICON's clinical trial infrastructure, addressing patient recruitment challenges in oncology trials and improving patient access to innovative cancer treatments.
- Valley Ambulatory Surgery Center, L.P. (from Surgery Partners, Inc.)coreDuly Health and Care acquired a minority stake in Valley Ambulatory Surgery Center, L.P. from Surgery Partners, Inc. This investment enhances Duly's outpatient surgical care capabilities and expands access to ambulatory surgery services in its healthcare network.
- AccellacarecoreDuly Health and Care partnered with Accellacare to offer patients and community members the opportunity to participate in clinical research. Through this partnership, patients gain access to cutting-edge medical research while contributing to the development of new medicines, medical devices, and vaccines. Accellacare manages clinical trial operations, patient recruitment, and safety monitoring.
- DuPage FoundationminorDuly Health and Care's Charitable Fund operates as a Donor-Advised Fund of DuPage Foundation, a 501(c)(3) not-for-profit and DuPage County's philanthropic leader. DuPage Foundation facilitates the Charitable Fund's giving and grantmaking. The Charitable Fund, founded in 2010, has granted over $5 million to support nonprofit partners focused on food security, affordable housing, and healthcare access.
- Epic (Care Everywhere)coreDuly Health and Care participates in Epic's Care Everywhere program, enabling secure, encrypted sharing of patient medical records with treating providers outside the Duly network. This real-time data exchange includes medical history, diagnoses, test results, current medications, allergies, and progress notes, supporting continuity of care across providers.
- Press GaneyminorDuly Health and Care partners with Press Ganey, a leading healthcare survey company, to gather patient experience feedback after visits. Press Ganey sends surveys via email or mail to collect patient opinions used for recognizing team members and improving patient care quality.
Scale indicators10 records
Recent moves7 records
Expansion highlights6 records
Duly Health and Care competitors and assessment
Company assessmentBroad incumbents
- Advocate Health: Large integrated delivery network formed by Advocate Aurora Health and Atrium Health with deep Illinois presence. Competes with Duly for employer direct contracts and primary care patients, while offering broader hospital and specialty services.
- Northwestern Medicine: Major Chicago-area integrated academic health system with extensive primary care and specialty footprint. Competes with Duly for insured patients and self-insured employer relationships across the Illinois market.
- Ascension: Large national Catholic health system with Illinois hospitals and physician groups. Competes with Duly for primary care patients and value-based care contracts across overlapping Midwest geographies.
- Edward-Elmhurst Health: Suburban Chicago-based integrated delivery network with primary care and specialty services overlapping Duly's western Chicago suburbs service area. Competes directly for patients and employer contracts.
- OSF HealthCare: Catholic integrated health system operating hospitals, primary care, and specialty clinics throughout Illinois. Competes with Duly for patients and is part of the broader ACO landscape in Illinois.
Direct peers
- VillageMD: Primary care-focused multi-specialty group owned by Walgreens Boots Alliance. Directly comparable in value-based primary care orientation, employer contracting, and large provider network strategy.
- ChenMed: Physician-led, value-based primary care group serving seniors through Medicare Advantage contracts. Comparable in physician-led governance, focus on chronic disease, and capitated revenue model.
- One Medical (Amazon): Membership-based primary care platform (now owned by Amazon) combining in-person clinics with digital/telehealth access. Comparable to Duly in tech-enabled primary care delivery and multi-state ambition.
- Privia Health Group: National physician enablement company that partners with multi-specialty medical groups on value-based care contracts, ACO infrastructure, and technology. Highly comparable business model to Duly's physician-led multi-specialty platform.
Regional players
- Loyola Medicine: Academic regional health system based in Chicago's western suburbs with primary and specialty care. Operates in overlapping geographies with Duly and competes for insured patients and employer relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Duly Health and Care social profiles
Digital presenceDuly Health and Care compliance and trust
Trust signalCompliance1 record
Duly Health and Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Duly Health and Care leadership team
Management profileNumber of profiles
Profiles3 records
Duly Health and Care subsidiaries and ownership
Company hierarchySubsidiaries3 records
Duly Health and Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Duly Health and Care M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Duly Health and Care
What does Duly Health and Care do?
Duly Health and Care is a physician-led, multi-specialty medical group that delivers primary care, specialty care, immediate/walk-in care, outpatient surgery, laboratory, imaging, telehealth/video visits, and clinical research services to patients across Illinois through a network of 1,000+ providers, 10+ immediate care centers, and 25+ laboratory locations. The organization is governed by physicians under Midwest Physician Administrative Services, LLC, and supports both fee-for-service insurance billing and value-based care through direct employer contracts and Medicare ACO programs (ACO REACH and MSSP).
Is Duly Health and Care a public or private company?
Duly Health and Care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Duly Health and Care founded?
Duly Health and Care was founded in 2010. It employs 5,001 to 10,000 people.
Where is Duly Health and Care based?
Duly Health and Care is headquartered in Downers Grove, United States, in the North America region.
How does Duly Health and Care make money?
Two revenue lines are on record. Patient Care Services are the primary driver. The others are direct Employer Contracts.
Who are Duly Health and Care's main competitors?
Broad incumbents on record are Advocate Health, Northwestern Medicine, Ascension, Edward-Elmhurst Health and OSF HealthCare. Direct peers are VillageMD, ChenMed, One Medical (Amazon) and Privia Health Group. Loyola Medicine is listed as a regional player.
Does Duly Health and Care have an API?
No public API is recorded for Duly Health and Care.
What industry is Duly Health and Care in?
Duly Health and Care's product category is Multi-Specialty Ambulatory Healthcare Services. Its primary akta.pro industry code is HLACAAAB, Ambulatory & Physician Practice EHRs, with a secondary code of HLAEACAK, MA Care Coordination & Utilization Management (UM) Programs. Its NAICS code is 621111 and its SIC code is 8011.