BookingCenter

What BookingCenter does

BookingCenter is a privately held, employee-owned software company that has served the independent hospitality industry for over 23 years, providing a cloud-based Property Management System (MyPMS) and an integrated suite of distribution, payment, and guest-engagement modules. The platform combines a mobile-friendly PMS (interactive tape chart, back-office reporting, rate and allocation tools, yield management) with a built-in channel manager offering two-way connectivity to all major GDS (Sabre, Amadeus, Travelport) and OTAs (Expedia, Booking.com, Airbnb, VRBO, TripAdvisor, Google Hotels, Agoda, Ctrip), an AI-powered 24/7 concierge (MyGuest) supporting 14 languages via SMS, iMessage, and WhatsApp, self check-in/out (mobile and kiosk), a PCI/EMV payment gateway (MyCard), digital document signing (eSign), a QuickBooks general ledger interface, and integrations with 80+ POS systems and 750+ hospitality guest services.

The company operates a flat-rate subscription model at $50 per month per property for unlimited rooms, with no term contracts, no booking commissions, a 30-day free trial, and self-serve onboarding — a product-led growth motion complemented by a small direct sales team for larger multi-property groups. Customer segments span traditional hospitality (independent hotels, motels, lodges, resorts, inns), non-traditional hospitality (vacation rentals, B&Bs, owner units), Local Distribution Systems (multi-property reservation groups), and worker lodging/camp operations, with documented market presence in the USA, UK, and India and global distribution reach via GDS to 650,000+ travel agents.

Strategically, BookingCenter has positioned itself for an AI-driven distribution shift through its 2025 Model Context Protocol (MCP) integration, which connects AI travel research bots to real-time property inventory. The company is organized with 1-10 employees, has no disclosed institutional investors or external funding, and completed the acquisition of Guest Anywhere in January 2020 to extend into the vacation rental segment. The business is operated from Stateline, USA, with primary support operations tied to a Mendocino County, California area code.

Name

BookingCenter

Legal name

BookingCenter Property Management Software

Website

https://bookingcenter.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

BookingCenter is an employee-owned, cloud-based Property Management System provider serving independent hotels, motels, B&Bs, resorts, and vacation rentals globally. It offers a flat-rate $50/month PMS with integrated channel management, AI concierge, self check-in, and payment processing.

Ownership category

akta.pro rank

Product category

Hospitality Property Management Software

akta.pro primary industry

Booking Engines & Direct Web Booking (THALACAD)

akta.pro secondary industries

Travel Management & Booking Infrastructure (GDS/Channel Managers/Booking APIs) (BPAMAIAO), Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE), Hotel & Accommodation Booking Platforms (THALAFAB)

Keywords

• Property management software
• Cloud-based PMS
• Channel management
• Hospitality booking engine
• Hotel management platform

Headquarters

HQ city

Stateline

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Subscription - MyPMS Cloud PMS: Monthly subscription model for cloud-based property management system with unlimited rooms per property at $50/month flat rate, including 24/7 support
2. Channel Manager Standalone: Standalone channel manager for properties already using another PMS, managing rates and availability to website, GDS, and OTA channels
3. Desktop PMS: Desktop backup PMS for Mac and Windows, integrated into MyPMS for cloud redundancy

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

BookingCenter sells a cloud-based Property Management System (MyPMS) and companion Desktop PMS for independent hotels, motels, inns, B&Bs, resorts, and vacation rentals. The platform bundles a channel manager with two-way GDS/OTA connectivity, a website booking engine with APIs, a PCI/EMV payment gateway (MyCard), AI-powered guest concierge (MyGuest), and self check-in/out tools. Pricing is a flat $50/month per property with unlimited rooms, no term contracts, and no commissions on bookings.

Product overview

BookingCenter offers a unified Property Management System (PMS) platform with modular architecture for the independent hospitality industry. The core offerings include MyPMS (cloud-based PMS) and Desktop PMS (Mac/Windows backup), complemented by integrated modules for channel distribution (Channel Manager with GDS/OTA connections), guest engagement (MyGuest AI Concierge, Self Check-in/out, Messaging), payments (MyCard PCI/EMV gateway), operations (Housekeeping App, POS Interface), and business intelligence (Yield Management, Reporting). The platform supports unlimited rooms at $50/month with no term contracts. Additional products include Local Distribution System for multi-property groups, Booking Engine & API for website integrations, and Owner Module for vacation rental management. The ecosystem connects to 80+ POS systems, major GDS (Sabre, Amadeus, Travelport), 25+ OTA channels (Expedia, Booking.com, Airbnb, Google), and accounting software (QuickBooks).

Differentiator

Problem solved

Functional benefit

Brands

• MyPMS: Cloud-based Property Management System for independent hospitality properties.
• MyGuest
• MyCard
• BookingCenter Channel Manager
• BookingCenter Booking Engine
• eSign

Products and services

• MyPMS Cloud-based Property Management System Cloud-based property management system with interactive tape chart, front desk tools, back-office reporting, automated letters, rate and allocation controls, and yield management. Mobile-friendly, priced at a flat $50/month for unlimited rooms per property with 24/7 support and no term contracts. Targets independent hotels, motels, inns, B&Bs, resorts, and vacation rentals.
• Desktop PMS (Mac & Windows) Professional multi-user desktop property management system for Mac and Windows providing comprehensive front desk and back-office functionality. Integrated with MyPMS for cloud redundancy and business continuity. Sold as a standalone subscription for properties that need a desktop interface or backup to the cloud PMS.
• Channel Manager Two-way channel manager with seamless integration to GDS systems (Sabre, Amadeus, Travelport) and major OTAs (Expedia, Booking.com, Airbnb, VRBO, TripAdvisor, Google Hotels, Agoda, Ctrip). Manages rates, availability, and booking synchronization in real time across all channels. Available as a stand-alone subscription for properties already using another PMS.
• Booking Engine & API Website booking engine with ready-to-use templates for online bookings. Includes SOAP XML API, webhooks, and a JavaScript droplet for embedding booking functionality on any website. Supports WordPress and Facebook embedding and is offered with free developer accounts and sandbox access.
• Self Check-in/out (Mobile & Kiosk) Self-service check-in and check-out solution that allows guests to update booking details, make payments, sign registration forms, and complete check-in from their own mobile device or a property kiosk. Paperless, wireless, and supports unattended kiosk operation for staff-light properties.
• MyGuest Guest Request & AI Concierge System Cloud-based guest request tracking and concierge system with integrated AI concierge providing 24/7 automated guest communication. Mobile-friendly concierge website for guests and request/incident tracking for staff with real-time analytics. Handles booking modifications, add-ons, and routes requests to staff or external vendors.
• MyCard PCI/EMV Payment Gateway PCI-compliant EMV payment gateway supporting swipe, tap, and dip transactions via ethernet and wireless devices, with automatic authorizations, batch settlement through TSYS/Global Payments, and support for unattended kiosk operation. Built into the BookingCenter platform for in-person, kiosk, and online guest payments.
• Local Distribution System (LDS) Central reservation service platform for groups of accommodation providers, including website portal for online bookings, group marketing tools, call center operations, and real-time referral networks across member properties. Targeted at hospitality associations, marketing groups, and multi-property management organizations.
• BookingCenter Manager Mobile App (iOS/Android) Mobile manager application for iOS and Android that delivers push notifications for incoming guest requests and allows key staff to monitor guest requests in real time from anywhere via smartphone. Distributed through the Apple App Store and Google Play.

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability4 records

Feature11 records

Partnerships

15 partnerships are on record, tiered core and major.

• ExpediacoreTechnology or IntegrationCertified 2-way direct connection to Expedia and its affiliates with seamless booking integration, availability synchronization, and rate management
• Booking.comcoreTechnology or IntegrationOTA Direct Connection to Booking.com with real-time availability and bookings, automatic booking import and rate synchronization
• AirbnbcoreTechnology or IntegrationInterface with synchronized availability, marketing profile management for each room, and automated booking import
• VRBOcoreTechnology or IntegrationVRBO and HomeAway interface support with synchronized availability and booking management
• Sabre / SynXiscoreTechnology or IntegrationSabre Hospitality SynXis CRS certified 2-way complete PMS interface based on HTNG OTA certification specification
• AmadeuscoreTechnology or IntegrationGDS distribution connection providing visibility to travel agent systems through Amadeus platform
• TravelportcoreTechnology or IntegrationGDS distribution connection providing visibility to travel agent systems through Travelport platform
• TripAdvisorcoreTechnology or IntegrationCertified TripAdvisor partner providing real-time availability and bookings with TripConnect and Review Express integration
• Google HotelscoreTechnology or IntegrationGoogle Hotels Direct Connection with no commissions and no AdWords required; meta search integration via Google Hotel Finder
• AgodamajorTechnology or IntegrationNiche OTA channel connection for specialized travel markets with Agoda Net Rate Program support
• CtripmajorTechnology or IntegrationGDS and OTA channel connection to Ctrip for Chinese travel market distribution
• QuickBooksmajorTechnology or IntegrationGeneral Ledger direct connection to QuickBooks for automated financial postings and accounting integration
• TSYS / Global PaymentscoreTechnology or IntegrationPayment processing through TSYS/Global Payments for EMV transactions, batch settlement, and payment gateway services
• POS System Partners (80+)majorTechnology or IntegrationConnected to 80+ major Restaurant, Bar, and Gift Shop POS systems including Micros, Aloha, Squirrel, Digital Dining, and Aireus
• Lock and Phone System PartnersmajorTechnology or IntegrationIntegration with property locks, phone systems, and call accounting systems for complete property automation

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/bookingcenter
• YouTubeyoutube.com/channel/UCm2CsiKf-hu8m63TPLpAOfQ
• Facebookfacebook.com/bookingcenter

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BookingCenter