Vivantes Zorggroep

What Vivantes Zorggroep does

Vivantes Zorggroep is a Dutch non-profit foundation (Stichting) operating integrated elderly care services across the Westelijke Mijnstreek region in the municipalities of Sittard-Geleen, Stein, and Beek. The organization was formed through a 2006 merger under the Vivantes brand and traces its roots to a 1996 consolidation of Geleen and Stein care foundations; it acquired Thuiszorg Centrale Limburg in 2007 to extend into home care. As of 2025, Vivantes serves approximately 1,200 elderly clients through nine small-scale residential locations offering roughly 450 nursing-home beds and approximately 250 adjacent care apartments, supported by 800 employees and 350 volunteers under the leadership of sole Board member Manon Goertz.

The service portfolio spans the long-term care continuum: Verpleeghuiszorg (nursing home care with and without treatment, covering somatic and psychogeriatric/dementia needs), Volledig Pakket Thuis (VPT, a full Wlz-funded home-care package), Thuiszorg (home care), Dagbesteding (day care), Logeren (respite up to 156 nights/year), Palliative and end-of-life care, plus supplementary services such as spiritual care, meal services, and personal alarm systems. Technology deployment is operational rather than differentiating: the ZorgDomein referral platform (used since 2017, connecting ~93% of Dutch GPs), SDB-based client portal, YouForce HR system, and care-supporting technology embedded in residential apartments. No proprietary software, AI/ML capabilities, patents, or app products were disclosed.

Revenue is driven by reimbursement under the Wet langdurige zorg (Wlz) supplemented by client contributions set by the Centraal Administratie Kantoor (CAK). Distribution is hybrid: a sales-led motion via GP and district-nurse referrals funneled through the Zorgservice hub, alongside a community-led motion rooted in two decades of partnerships with housing associations, schools, palliative networks, and local municipalities. The organization holds ANBI (public-benefit) tax status, publishes quality reports annually, and was appointed National Koploper by the Ministry of VWS in June 2026 in recognition of its barrier-free workforce model.

Name

Vivantes Zorggroep

Legal name

Stichting Vivantes Zorggroep

Website

https://vivantes.nl

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Vivantes Zorggroep is a Dutch non-profit foundation providing integrated elderly care — nursing home, home care, day care, and palliative services — to approximately 1,200 clients across nine residential locations in the Westelijke Mijnstreek region, reimbursed primarily through the Dutch Long-term Care Act (Wlz).

Ownership category

akta.pro rank

Product category

Elderly Care Services (Long-term Care under Dutch Wlz)

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (62311), Assisted Living Facilities for the Elderly (623312), Home Health Care Services (62161)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Live-In & 24/7 In-Home Care (HLADAGAI)

akta.pro secondary industries

Chronic Care & Complex Care Management (HSABAIAD), Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF), Palliative Care (Home-Based) Providers (HLAFAEAD), Routine In-Home Hospice Care (HSABAFAA)

Keywords

• Elderly nursing care
• Long-term care
• Home healthcare
• Dementia care
• Palliative care

Headquarters

HQ city

Geleen

HQ country

Netherlands

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Long-term Care Act (Wlz) Funding: Government-funded care through the Wet langdurige zorg (Long-term Care Act), providing care to approximately 1,200 elderly in 2025 across residential and home care settings.
2. Client Contributions: Clients pay a personal contribution (eigen bijdrage) determined by the Centraal Administratie Kantoor (CAK) based on personal situation, income, age, and household composition. CAK sets maximum contribution limits.
3. Volledig Pakket Thuis (VPT): Full Package at Home - comprehensive home care service under Wlz funding. Grew from 77 VPT clients at start of 2025 to approximately 105 by end of 2025.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Vivantes Zorggroep operates nine small-scale residential care locations and an integrated home-care program that deliver elderly care services under the Dutch Wet langdurige zorg (Wlz). Core offerings include Verpleeghuiszorg (nursing home care with and without treatment for somatic and psychogeriatric clients), Volledig Pakket Thuis (VPT — Complete Home Package), Thuiszorg (home care), Dagbesteding (day care), Logeren (short-stay respite, up to 156 nights per year), Eerstelijnsverblijf (first-line residential admission), and an in-house Behandeldienst staffed by geriatric specialists. The foundation holds ANBI status and is primarily funded through Wlz reimbursements and income-based client contributions set by the CAK.

Product overview

Vivantes Zorggroep is a Dutch elderly care organization offering a comprehensive portfolio of integrated care services through nine nursing home locations and associated care apartments across the municipalities of Sittard-Geleen, Stein, and Beek. The core offering combines residential Verpleeghuiszorg (nursing home care with and without treatment) for both somatic and psychogeriatric conditions, with Volledig Pakket Thuis (VPT - Complete Home Package) enabling clients to remain in their own homes with comprehensive support. The service portfolio includes home care (Thuiszorg), day care (Dagverzorging/Dagbesteding), short stay (Logeren), spiritual care (Geestelijke verzorging), alarm systems (Alarmering), meal services (Maaltijdservice), first-line residential care (Eerstelijnsverblijf), and an SDB-based client portal for digital access. Referrals are facilitated through ZorgDomein integration, while a partnership with LEVANTOgroep at Olympiastaete extends specialized multi-condition care. The organization served approximately 1,200 elderly clients in 2025 through 800 employees and 350 volunteers.

Differentiator

Problem solved

Functional benefit

Brands

• La Famille: A modern nursing home in Elsloo opened in 2013, featuring a medical first-line center and Grand Café, with 48 care apartments and 18 care apartments.

Products and services

• Verpleeghuiszorg (Nursing Home Care) Comprehensive residential nursing home care for elderly people who can no longer live independently despite help from family, home care, or support services. Offered with and without treatment for somatic conditions and psychogeriatric conditions including Alzheimer's and dementia. Funded primarily under the Dutch Long-term Care Act (Wlz).
• Volledig Pakket Thuis (VPT - Complete Home Package) Comprehensive long-term care package under the Wet langdurige zorg (Wlz) that enables clients with a Wlz indication to remain living independently at home. Bundles personal care, nursing, household assistance, personal guidance, personal alarm systems with care response, day activities, and support for relatives into a single contracted service.
• Thuiszorg (Home Care) Home care services delivered in clients' own homes and in the approximately 250 care apartments (zorgwoningen) adjacent to Vivantes' residential locations. District teams (Maaskant, Geleen, Beek) provide care seven days a week between 08:00 and 17:00, with automatic forwarding to associated locations outside those hours.
• Logeren (Short Stay / Respite Care) Temporary accommodation with care and support for elderly people holding a Wlz indication who normally live at home. Provides up to 156 nights per year of respite care to relieve informal caregivers and is flexibly deployable across Vivantes' locations.
• Dagbesteding / Dagverzorging (Day Care) Day activities and day care that provide structure, meaning, and social contact for elderly clients, including creative pursuits, games, movement activities, and flower arranging. Transport to and from the day care location is included.
• Eerstelijnsverblijf (ELV - First-line Residential Admission) Short-term admission offering temporary care and accommodation for clients with acute or transitional care needs who do not yet require (or no longer require) long-term residential care. Available at multiple Vivantes locations including Aelserhof (3 ELV rooms), Franciscus (1 short-term ELV room), and Heerstraat Centrum.

Quantifiable outcome

• Customer satisfaction rating of 8.0/10 on ZorgkaartNederland based on 418 reviews
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• ZorgDomeincoreTechnology or Integration · 1 January 2017ZorgDomein is a digital information and communication platform for healthcare. Since 2017, Vivantes has been integrated with ZorgDomein, enabling 93% of Dutch GPs to refer clients digitally through a known system. The platform streamlines referral processing with all relevant client information accessible to the GP, client, and Vivantes.
• LEVANTOgroepcoreStrategic or Co-development PartnerPartnership at Olympiastaete location where LEVANTOgroep and Vivantes jointly provide residential care. Since January 2021, they offer 44 nursing home placements for elderly with multiple conditions, combining Vivantes' housing expertise with LEVANTOgroep's specialized care approach.
• Netwerk Palliatieve Zorg Westelijke MijnstreekminorStrategic or Co-development PartnerVivantes participates in the Regional Palliative Care Network of the Westelijke Mijnstreek, coordinating end-of-life care and sharing expertise with other care providers in the region.
• Integraal Kankercentrum Nederland (IKNL)minorStrategic or Co-development PartnerIKNL offers improvement trajectories to enhance palliative care and works closely with healthcare professionals. Vivantes participates in their initiatives to improve end-of-life care.
• CIZ (Centrum Indicatiestelling Zorg)minorOthersCIZ assesses whether individuals qualify for care under the Long-term Care Act (Wlz). Vivantes supports clients in navigating the CIZ assessment process through their district nurses.
• CAK (Centraal Administratie Kantoor)minorOthersCAK determines client contribution amounts for care services and collects payments. Vivantes operates under the CAK billing system for Wlz care.
• ZOwonenminorStrategic or Co-development PartnerHousing association partner providing care apartments (zorgwoningen) near Vivantes residential locations. Vivantes provides care services to ZOwonen residents, particularly at locations like Europaflat and Olympiastaete.
• StemgeverminorOthersIndependent organization providing client trust persons (cliëntvertrouwenspersonen) for care recipients subject to the Care and Coercion Act (Wet zorg en dwang). These trust persons are not employed by Vivantes, ensuring independence.
• CBKZ (Centraal Bureau Klachtenmanagement in de Zorg)minorOthersIndependent complaints management bureau providing Vivantes with professional complaints handlers: Marie-Cecile Vleeshouwers, René Stijns, and Peter Esmeijer.

Scale indicators8 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• Sevagram: Large Dutch elderly-care foundation operating nursing homes, care apartments, and home care across South and Central Limburg, directly overlapping Vivantes' geography and service mix (Wlz-funded residential and VPT).
• Envida: Limburg-based care organization providing home care (thuiszorg), nursing home care, and VPT services to elderly clients — directly comparable to Vivantes' integrated residential/home-care model in the same province.
• Meandergroep Zuid-Limburg: Regional elderly-care provider in South Limburg offering Verpleeghuiszorg, VPT, day care, and dementia care across multiple locations — direct competitor with overlapping Wlz-funded service portfolio.
• Cicero Zorggroep: Limburg-based care foundation providing nursing home care, home care, and specialized dementia care — closely comparable to Vivantes in scale, funding model, and regional elderly-care positioning.
• De Zorggroep: Limburg elderly-care foundation operating residential care homes, home care, and VPT — directly comparable Dutch non-profit peer with similar Wlz-funded service offering.

Regional players

• Proteion: Elderly and disability care provider in North Limburg offering nursing home care, home care, and supported living — comparable service model in the same broader province, though primarily serving a different sub-region than Vivantes.
• Archipel Zorggroep: Eindhoven-area elderly-care foundation operating nursing homes and specialized dementia care — comparable Dutch non-profit care model, though geographically separate from Vivantes' Westelijke Mijnstreek footprint.

Broad incumbents

• Land van Horne: Larger Dutch elderly-care organization operating nursing homes, rehabilitation, home care, and hospice services across Brabant — broader portfolio than Vivantes but a comparable Wlz-funded integrated care model at greater scale.
• Thebe: Major Brabant-based elderly-care provider delivering nursing home care, VPT, home care, and dementia services — broader geographic footprint but directly comparable residential and extramural service offering.

Others

• ZorgDomein: Netherlands-wide digital referral platform used by ~93% of GPs — Vivantes' core referral integration partner and an ecosystem enabler that shapes demand flow into Vivantes and comparable elderly-care providers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vivantes Zorggroep