Cicero Zorggroep

What Cicero Zorggroep does

Cicero Zorggroep is a Dutch non-profit foundation (Stichting Cicero Zorggroep) that provides comprehensive elderly care services across South Limburg, headquartered in Brunssum. Formed in 2006 from the merger of three foundations (Stichting Ouderenzorg GOZL, Stichting Christelijke Zorgorganisatie, and Stichting Ouderenzorg Novum), the organization operates 14-15 care centers spanning Brunssum, Schinveld, Voerendaal, Nuth, Hoensbroek, Geulle, Amstenrade, and Maastricht, and employs approximately 2,000 permanent staff supplemented by a flexible workforce and volunteers. Service lines cover the full continuum of elderly care: home care and district nursing under Cicero Thuis; residential care (somatic, psychogeriatric/dementia, and small-scale living) across the care center network; specialized geriatric and CVA rehabilitation through Cicero Revalidatie en Herstelzorg (with its CVA unit De Eik co-located inside Adelante); temporary stay, respite, and crisis care; and dedicated palliative care at Palliatieve zorg Cicero Zorghuis.

The underlying operating platform is built around Dutch regulated healthcare funding streams — Wet Langdurige Zorg (Wlz), Wet Maatschappelijke Ondersteuning (Wmo), and Zorgverzekeringswet (Zvw) — each requiring distinct access mechanisms (CIZ indications, municipal Wmo decisions, or physician referrals for Zvw). Service delivery is coordinated through Cicero Zorgservice, a 24/7 central intake desk, and supported by an internal quality management system based on the PDCA cycle, a Quality & Safety steering group, HKZ certification, and ongoing IGJ inspections. Domotica/smart-home technology is deployed at several care centers to support independent living, and the organization participates in regional care networks (dementia networks in Westelijke-Mijnstreek and Parkstad, palliative care network Oostelijk Zuid-Limburg, Parkstad CVA knowledge network, Academische Werkplaats Ouderenzorg Limburg). Patient-reported outcomes are strong: an 8.8 average rating on ZorgkaartNederland from 1,377 reviews, an NPS of 74 for geriatric rehabilitation (2025), and an NPS of 57 for home care (2026).

Revenue is not publicly disclosed. The business model is effectively a single-payer government-regulated structure: Cicero is reimbursed through Dutch healthcare tariffs under Wlz, Wmo, and Zvw, with client contributions for Wlz/Wmo care calculated by CAK and remitted to the Dutch state. Supplemental revenue comes from a published price list for non-insured additional services. Cicero operates with no parent company, no external shareholders, no venture or private equity backing, and no disclosed funding rounds; governance consists of a single-member Board of Directors (currently chaired by Kina Koster, who retires 1 January 2027) and a five-member Supervisory Board. The organization is currently executing its 'Ouderenzorg 8.0' 2020-2025 strategy focused on client-centered care, bureaucracy reduction, and reablement, with approximately 30% of admitted clients returning home under this approach.

Name

Cicero Zorggroep

Legal name

Stichting Cicero Zorggroep

Website

https://cicerozorggroep.nl

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Cicero Zorggroep is a Dutch non-profit foundation operating 14-15 elderly care centers across South Limburg, employing ~2,000 staff and providing home care, residential care, geriatric and CVA rehabilitation, temporary stay, and palliative care services to elderly clients via Wlz, Wmo, and Zvw funding.

Ownership category

akta.pro rank

Product category

Elderly Care Services

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (62311), Home Health Care Services (62161), Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities (623311)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Comprehensive Geriatric Assessment & Care Planning (HLADALAA)

akta.pro secondary industries

Chronic Disease & Complex Care Management (Geriatrics) (HLADALAC), Dementia/Alzheimer’s Care Management & Behavioral Support (HLADALAF), Behavioral Health–Integrated Dementia Care Communities (Neuropsychiatric/BPSD Programs) (HLADACAE)

Keywords

• Elderly care services
• Nursing home care
• Home care support
• Geriatric rehabilitation
• Palliative care

Headquarters

HQ city

Brunssum

HQ country

Netherlands

HQ region

Europe

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Wet Langdurige Zorg (Wlz): Long-term care funding for residential care, requiring a CIZ indication. This is the primary revenue stream for nursing home and residential care services.
2. Wet Maatschappelijke Ondersteuning (Wmo): Municipal funding for social support services including home help, requiring a Wmo decision from the municipality.
3. Zorgverzekeringswet (Zvw): Health insurance funding for home nursing and treatment services, typically requiring a physician referral. Subject to mandatory deductible.
4. Client Contributions: Client contributions calculated by CAK based on income, age, and assets for Wlz and Wmo-funded care. These contributions go to the Dutch state.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Cicero Zorggroep is a non-profit foundation providing integrated elderly care services in South Limburg, Netherlands. Its core offering spans home care (Cicero Thuis), residential care across 14 care centers (including nursing home care, dementia/small-scale living, and assisted living), geriatric and CVA rehabilitation, temporary stays, palliative care, and multidisciplinary treatment and guidance through its Expertisecentrum. Care delivery is funded via Dutch Wlz, Wmo, and Zvw regimes and coordinated through a central service desk (Cicero Zorgservice).

Product overview

Cicero Zorggroep is a unified elder care provider operating as a single organization rather than a platform-with-modules architecture. The core offering spans home care services (Cicero Thuis), rehabilitation and recovery care (Cicero Revalidatie en Herstelzorg), temporary residential stays, residential care in 14 care centers, and specialized palliative care. Supporting these are the Cicero Expertisecentrum voor Behandeling en Begeleiding (offering physiotherapy, occupational therapy, speech therapy, dietetics, psychology, and more) and an extensive network of care center locations across South Limburg. The Cicero Zorgservice serves as the central intake point coordinating all services.

Differentiator

Problem solved

Functional benefit

Brands

• Cicero Thuis: Home care organization providing extensive services for people living at home, including household help, nursing care, and therapy services.
• Cicero Revalidatie & Herstelzorg
• Cicero Expertisecentrum voor Behandeling en Begeleiding
• Cicero Bleekstaete

Products and services

• Cicero Thuis (Home Care) Home care organization offering an extensive package of services for elderly clients living at home, including household help, district nursing (wijkverpleging), therapy services, and dedicated support for dementia patients and their informal caregivers.
• Cicero Revalidatie en Herstelzorg (Geriatric Rehabilitation and Recovery) Specialized rehabilitation services including geriatric rehabilitation, outpatient rehabilitation, CVA/stroke rehabilitation, and the Better In Better Out (BIBO) program for elderly patients recovering from orthopedic surgery or stroke.
• Tijdelijk verblijf (Temporary Stay) Temporary residential care including first-line residence, respite care (logeeropvang), and crisis care for clients who cannot stay at home temporarily due to medical reasons or when informal care temporarily fails.
• Cicero Expertisecentrum voor Behandeling en Begeleiding (Expertise Center for Treatment and Guidance) Multidisciplinary expertise center where elderly care physicians, paramedics (physiotherapists, occupational therapists, speech therapists, dietitians), and specialized nurses collaborate to deliver treatment and guidance to both residential and home-dwelling clients.
• Palliatieve zorg (Palliative Care) Palliative care services for terminally ill clients, provided either at home in their familiar environment or in the dedicated Palliatieve zorg Cicero Zorghuis facility in central Brunssum.
• Wonen in zorgcentrum (Residential Care in Care Centers) Residential care in 14 care centers across South Limburg, offering nursing home care (somatic and psychogeriatric/dementia), small-scale living for dementia patients (e.g., Cicero Bleekstaete), and assisted living facilities.
• Zorgcentra Cicero Zorggroep (Care Center Network) Network of 14-15 care center locations across South Limburg, including Zorgcentrum Aan de Bleek, Cicero Bleekstaete, Ave Maria, Bronnenhof, 't Brook, Cicero Residentie, Cicero Zorghuis, Elvira-Leontine, Emmastaete, Huize Louise, Op den Toren, Pius, Schuttershof, and rehabilitation departments.

Quantifiable outcome

• NPS of 74 for geriatric rehabilitation care (2025)
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Adelante RevalidatiecoreStrategic or Co-development Partner · 1 April 2020Adelante is a rehabilitation clinic in Hoensbroek where Cicero's (CVA) revalidation department De Eik is housed. This partnership provides specialized rehabilitation services for adults.
• Hulp bij dementie Westelijke-MijnstreekcoreStrategic or Co-development PartnerCare network for dementia support in the Western Mijnstreek region, coordinating dementia care services.
• Hulp bij dementie ParkstadcoreStrategic or Co-development PartnerCare network for dementia support in Parkstad region, coordinating dementia care services.
• Academische Werkplaats Ouderenzorg LimburgcoreStrategic or Co-development PartnerAcademic collaboration for elderly care research and innovation in Limburg, focusing on quality improvement through scientific research.
• Green Deal 3.0minorStrategic or Co-development PartnerNational agreement 'Samen werken aan Duurzame Zorg' signed by healthcare providers to drive sustainability transition in the healthcare sector through five pillars: health promotion, education, CO2 reduction, waste reduction, and medication environmental impact.
• Netwerk palliatieve zorg Oostelijk Zuid-LimburgcoreStrategic or Co-development PartnerRegional palliative care network for Eastern South Limburg, coordinating end-of-life care services.
• Parkstad kennisnetwerk CVAminorStrategic or Co-development PartnerCVA (stroke) knowledge network in Parkstad region, coordinating stroke rehabilitation care.
• Waardigheid en TrotsminorStrategic or Co-development PartnerNational program supporting dignity in care, with Cicero participating as an active member.
• Samen voor elkaar ParkstadminorStrategic or Co-development PartnerRegional initiative for mutual support and care coordination in Parkstad.
• MijnstreekcoalitieminorStrategic or Co-development PartnerRegional coalition focused on health and wellbeing in the Mijnstreek area.

Scale indicators7 records

Recent moves7 records

Expansion highlights4 records

Market position

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CiceroZorggroep
• Xx.com/CiceroZorggroe1
• LinkedInlinkedin.com/company/cicero-zorggroep

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cicero Zorggroep