Agile Ticketing Solutions

What Agile Ticketing Solutions does

Agile Ticketing Solutions, LLC (d/b/a AgileTix) is a privately held Tennessee-based software company founded in 1999 that sells a cloud-based SaaS ticketing and venue management platform to entertainment and cultural venues across North America. The platform unifies ticket sales, box-office and kiosk operations, customer relationship management, membership and loyalty management, concessions ordering, gate access, real-time reporting, multi-tenant multi-venue administration, and hybrid event streaming behind a single database, with synchronized real-time inventory across web, mobile, box office, kiosk, and partner channels to eliminate overselling. The technology stack is delivered entirely in the cloud with automatic updates and a documented public API, and integrates with payment processors (Bluefin, NMI, Moneris, MPI), analytics (Google Analytics, Google Tag Manager, Comscore), accounting (QuickBooks), CRM (Salesforce, DonorPerfect), and automation (Zapier) along with hardware partners for POS terminals, scanners, and printers (PartnerTech, PAX, Star Micronics, Evolis, MagTek, Honeywell, Opticon, Citizen).

The company monetizes through a hybrid model combining recurring annual maintenance and service fees, per-transaction ticket fees (which can be absorbed by the venue, the patron, or shared), one-time implementation and onboarding services, and a hardware sales and rental business that includes Festival in a Box POS rentals, kiosks, card readers, scanners, and turnkey POS bundles. Pricing for the core platform is quote-based and customized to venue size, feature scope, and transaction volume, while selected hardware items are publicly listed (e.g., Festival in a Box at $55/day with a 5-day minimum, the Partner Tech Audrey A5-2 Bundle at $2,150, and the Evolis Primacy 2 single-sided card printer at $1,642). Distribution is direct-only, combining an enterprise field-sales motion for larger venues with inside-sales handling inbound inquiries, supported by a dedicated client success team and PCI-DSS-compliant, WCAG-compliant infrastructure with a 99.95% uptime SLA. Agile serves cinemas, art houses, historic theatres, fairs and festivals, museums and attractions, conferences, academia, and equestrian events through named customers such as Coolidge Corner Theatre, Belcourt, Filmscene, Cinequest, Little Rock Zoo, North Shore Museum, Texas Tech University, and The Center, operating from its headquarters at 3810 Central Pike, Suite 301, Hermitage, Tennessee with 11-50 employees.

Name

Agile Ticketing Solutions

Legal name

Agile Ticketing Solutions, LLC

Website

https://agiletix.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Agile Ticketing Solutions (AgileTix) is a privately held Tennessee SaaS vendor founded in 1999 that provides cloud-based ticketing, CRM, POS, membership, and analytics software to cinemas, performing arts venues, museums, fairs, and universities across North America, monetizing via subscription fees, per-transaction fees, implementation services, and hardware sales.

Ownership category

akta.pro rank

Product category

Venue Ticketing Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Amusement Parks and Arcades (7131)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Ticketing Technology & Integrations (APIs, Plugins, Webhooks) (MPAGAJAF), Ticketing, Box Office & Access Control (MPAGAAAD), Payments, Settlement, Tax & Compliance Services for Ticketing (MPAGAJAJ), Fan Engagement & Onsite Technology (RFID, Cashless, Apps) (MPAGAAAL)

Keywords

• Cloud ticketing platform
• Venue management software
• Box office solutions
• Event ticketing SaaS
• Membership CRM platform

Headquarters

HQ city

Hermitage

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Transaction Fees: Agile charges transaction fees for ticket sales processed through the platform. Fees can be covered entirely by the venue, entirely by the patron, or shared between both parties. Revenue is collected and remitted on a regular billing cycle.
2. Annual Maintenance and Service Fees: Recurring fees for platform access, maintenance, and support services billed on a monthly or annual cycle. These fees are detailed in Schedule A of customer agreements.
3. Hardware Sales: Sale of POS terminals, receipt printers, card printers, scanners, ticket printers, digital displays, and bundled solutions. Items range from individual components to complete turnkey systems.
4. Hardware Rental: Rental of Festival in a Box systems, kiosks, card readers, scanners, hotspots, and battery packs with daily or base-plus-daily pricing structures. Minimum rental periods apply.
5. Implementation Services: One-time fees for system configuration, data migration, staff training, and launch support during onboarding.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Agile Ticketing Solutions sells the AgileTix cloud-based SaaS ticketing platform for entertainment venues, integrating ticketing, POS, CRM, membership management, concessions ordering, analytics, and streaming into a single multi-tenant system. The company also sells and rents complementary hardware including POS terminals, kiosks, card and ticket printers, and mobile scanning solutions. Revenue is generated through recurring platform fees, per-transaction fees, hardware sales and rentals, and one-time implementation services.

Product overview

AgileTix is a cloud-based SaaS venue ticketing platform delivered as a unified system with multiple integrated modules. The core platform (AgileTix Platform) provides ticketing, CRM, mobile app, kiosk, memberships & loyalty, reporting & analytics, multi-sales channel management, multi-tenant architecture, seating maps & passes, concessions ordering, streaming, visual venue displays, gate access, event/film planning, and custom website hosting. The platform is complemented by a WordPress plugin for website integration, professional implementation services, client success support, and a hardware rental program. The product portfolio includes physical POS hardware (PartnerTech Audrey A5-2 terminals, PAX payment terminals, Surface Pro bundles), scanning solutions (iPhone scanners, mounted barcode scanners), card and ticket printers (Evolis Primacy 2, Boca Lemur, Star Micronics), self-service kiosks (Alfred floor stand and countertop), and digital signage. The platform integrates with payment processors (Bluefin, NMI, Moneris, MPI), analytics tools (Google Analytics, Google Tag Manager, Comscore), accounting (QuickBooks), CRM (Salesforce, DonorPerfect), and automation platforms (Zapier).

Differentiator

Problem solved

Functional benefit

Products and services

• AgileTix Platform Cloud-based SaaS venue ticketing platform that manages ticket sales, box office operations, customer data, and event management across multiple sales channels including web, mobile, box office, kiosks, and partner outlets. Targeted at cinemas, performing arts venues, museums, fairs, festivals, and higher education institutions.
• Implementation Services One-time professional services for system configuration, data migration, staff training, and launch support provided during onboarding of the AgileTix platform.
• Client Success Ongoing client success service providing dedicated support, strategic guidance, and training resources to help venues maximize platform value over time.
• Hardware Rental Rental of POS hardware including Festival in a Box systems, kiosks, card readers, scanners, hotspots, and battery packs on daily or base-plus-daily pricing with minimum rental periods. Designed for fairs, festivals, and seasonal venue operations.
• Festival in a Box All-in-one POS rental package including pre-configured laptop, cables, power supplies, receipt printer, credit card swipe, and USB mouse for temporary event and festival operations. Requires dedicated 700KB hardline internet connection.
• Self-Service Kiosk Rental Pre-configured self-service ticket sales kiosk with receipt printer, supporting Wi-Fi and Ethernet connectivity for venue and event deployment.
• iPhone Smart Scan Solution Mobile ticket scanning rental package featuring iPhone with preloaded AgileTix scanning application, protective battery case, USB power adaptor, and charging station for fast gate access.
• PartnerTech Audrey A5-2 Bundle Complete POS bundle for venues including PartnerTech Audrey A5-2 touchscreen terminal, cash drawer, 2D mounted scanner, and thermal receipt printer; preconfigured and plug-and-play ready with 5-year warranty.
• PAX A35 Payment Terminal Flexible PIN pad payment terminal with Power over Ethernet support designed for counter and fixed venue locations; compatible exclusively with Bluefin Merchant Service for PCI-validated payments.
• PAX A77 Mobile Payment Terminal Next-generation mPOS device with optional integrated scanner, dual cameras, and long-lasting battery for mobile and pop-up venue environments; PCI P2PE-certified for secure payments via Bluefin PayConex and Decryptx.
• Surface Pro Tablet Bundle All-in-one mobile POS bundle with Microsoft Surface Pro 11 Plus, rugged case, Bluetooth printer, keyboard, and mouse; preconfigured and plug-and-play ready for venue and event operations.
• iPhone 16e Scanner Multi-venue iPhone 16e scanner bundled in an OtterBox uniVERSE case for ticket validation with audible alerts, backed by 1-year warranty.
• MagTek iDynamo 5 Gen III Compact Lightning-connected card reader for mobile payments bundled with custom OtterBox case for durability, backed by 1-year warranty.
• Ingenico Lane 3600 (Cloud) Versatile countertop payment reader supporting contactless, chip, swipe, and keyed transactions with PCI P2PE security, built for Customer-Present Cloud software environments.
• Ingenico Link 2500 (Cloud) Mobile payment device supporting contactless, chip, swipe, and keyed transactions with PCI P2PE security; requires NMI Merchant Service for activation.
• Digital Signage Range of digital displays from 30-inch to 75-inch with installation services available for in-venue wayfinding, event displays, and dynamic concessions menus.
• Evolis Primacy 2 Card Printer (Single-Sided) High-end single-sided card printer with direct-to-card and edge-to-edge printing at up to 280 cards per hour for membership and credential issuance; includes ribbon and cleaning kit.
• Evolis Primacy 2 Duplex Card Printer Rental High-end duplex PVC card printer rental for membership cards and credentials, including blank cards and ribbon sufficient for 1,000 cards.
• Boca Lemur S Printer (without cutter) Thermal ticket printer with integrated ticket storage and higher duty cycle for high-volume venue operations; prints at 10 inches per second at 300 DPI.
• Boca Lemur S Card Printer (WiFi) WiFi-enabled thermal card printer with 10 inches per second print speed and 300 DPI resolution for flexible venue placement and credential production.
• Alfred Floor Stand Kiosk Self-service floor stand kiosk for ticket sales featuring PartnerTech A5-2 terminal and RP-700 thermal receipt printer; requires monthly remote management fee.
• Alfred Countertop Kiosk Self-service countertop kiosk for ticket sales featuring PartnerTech A5-2 terminal and RP-700 thermal receipt printer; requires monthly remote management fee.

Quantifiable outcome

• 99.95% uptime SLA
• +2 more outcomes

Named customers11 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature8 records

Partnerships

One partnership is on record.

• BluefincoreTechnology or Integration · 7 April 2026Expanded partnership (established 2018) where Agile has adopted Bluefin's BluePOS payment application and PAX A35 Android payment devices for secure ticketing at entertainment and campus venues. The integration leverages PCI-validated point-to-point encryption to protect cardholder data while supporting EMV, NFC, magstripe, and QR code payments. Positions Agile to better serve entertainment clients and growing opportunities in higher education.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Cvent: Cvent is a large enterprise event-management platform serving corporations, associations, and conference organizers with registration, ticketing, and venue sourcing. It is a broad incumbent competing in AgileTix's conference and trade-show use cases at the larger end of the market.
• Eventbrite: Eventbrite is a public, broad-based self-service ticketing platform serving event organizers of all sizes. While it does not offer the deep venue-management or POS modules AgileTix does, it competes for the same festival, fair, and small-venue ticketing wallet and sets customer expectations on price/UX.
• Tickets.com (by Veritix/CTS Eventim): Tickets.com (now part of CTS Eventim) is an established enterprise ticketing platform serving sports, arts, and live entertainment organizations globally. It competes with AgileTix in venue and performing arts ticketing but at a much larger scale and with broader feature breadth.
• Ticketmaster / CTS Eventim: Ticketmaster (Live Nation Entertainment, with CTS Eventim in Europe) is the dominant global ticketing incumbent. It is a strategic backdrop competitor: AgileTix wins deals when independent venues seek to avoid Ticketmaster's fees and lock-in, particularly in performing arts and entertainment.

Emerging players

• Purplepass: Purplepass is a US-based online ticketing and event-management platform that focuses on fairs, festivals, concerts, and community events. It is an emerging competitor to AgileTix's fairs-and-festivals segment with comparable online ticketing and scanning features.

Direct peers

• Tessitura Network: Tessitura is a leading CRM and ticketing platform purpose-built for arts and cultural organizations (theaters, orchestras, museums, performing arts centers). It overlaps directly with AgileTix's performing arts, museum, and arts-vertical SaaS offerings and competes for similar mid-market and enterprise customers.
• CenterEdge Software: CenterEdge provides integrated ticketing, POS, and membership management software for family entertainment centers, amusement facilities, museums, and attractions. It is a direct competitor to AgileTix in the museum/attraction and entertainment-vertical SaaS market, with similar point-of-sale and ticketing functionality.
• Vendini (Spectra / PatronManager): Vendini (now part of Spectra) provides cloud-based ticketing, marketing, and event management for entertainment venues, with strong traction in the cinema, festival, and live-event verticals. It is a direct competitor to AgileTix in mid-market venue ticketing, particularly for fairs/festivals and performing arts.
• Tixly: Tixly is a modern cloud ticketing platform that targets cinemas, theaters, and live entertainment venues with an all-in-one SaaS product. It overlaps with AgileTix in the cinema and live-entertainment vertical and is competing for the same mid-market and chain-venue RFPs.
• AudienceView: AudienceView is a Toronto-based provider of cloud-based ticketing, CRM, and commerce software for live entertainment venues, sports teams, and performing arts organizations. It directly competes with AgileTix in the same mid-market entertainment/performing-arts vertical with comparable SaaS modules (ticketing, CRM, fundraising).

Market position

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/agiletixs
• Facebookfacebook.com/agiletix
• LinkedInlinkedin.com/company/agile-ticketing-solutions
• Instagraminstagram.com/agiletix

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agile Ticketing Solutions