What Zutek does

Zutek, LLC is a private B2B technology deployment services firm founded in 2000 and headquartered in Kansas City, with a mailing address in New York and a warehouse/staging facility in Palmetto, Florida. The company provides end-to-end technology installation, project management, and post-deployment support for complex, multi-site rollouts — primarily POS systems, digital signage, networking, and full-stack network deployments — to restaurant brands (McDonald's, Wendy's, Popeyes, Quality Restaurant Group), retail/non-profit (Boy Scouts of America), hospitality and transportation (Hilton, Amtrak), digital signage OEMs (Daktronics), and embedded white-label partners (Frank Mayer & Associates). The firm advertises nationwide U.S./Canada coverage spanning "Anchorage to Miami" and reports over 750,000 completed installations cumulatively, including 400,000 displays installed and 243,000 service calls handled.

Zutek delivers its services through a five-step methodology called "The Zutek Way" (Discovery, Planning, Deployment, Support, Partnership), combining certified field technician networks, a Professional Services team that embeds as a general contractor for vendor oversight, and a proprietary field service platform that provides real-time job visibility (site surveys, milestones, photo proof, live updates). Revenue is generated primarily through project-based professional services contracts and recurring managed services (help desk and field engineering), with quote-based pricing disclosed only privately to enterprise clients. Zutek also operates white-label partnerships for OEMs and tech vendors that lack their own field service capacity, enabling seamless nationwide rollouts under the partner's brand.

The company was acquired in 2023 by Karen Sammon — daughter of Dr. John Sammon, founder of PAR Technology and pioneer of the POS system in American restaurants — and is led by a small executive team including a CRO, a CoS/Integrator, and three functional Directors (Delivery Services, Professional Services, New Business Development). Zutek is WBE-certified (Women's Business Enterprise), operates as an LLC with 11-50 employees, and has no disclosed outside funding. Recent strategic activity includes its sponsorship of the Digital Signage Experience (DSE) 2024 Innovation Park in partnership with AAG Consulting Group and four co-sponsors.

Name

Zutek

Legal name

Zutek, LLC

Website

https://zutek.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Zutek is a U.S. technology deployment services firm providing nationwide POS, digital signage, and networking installation, project management, and post-deployment support for restaurant, retail, hospitality, transportation, and OEM/white-label technology partners across North America.

Ownership category

akta.pro rank

Product category

Technology Deployment Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112)

akta.pro primary industry

POS Installation, Maintenance & Field Services (FSAMADAJ)

akta.pro secondary industry

Network Operations Outsourcing (NOC Services) (BPAEAMAD)

Keywords

• Technology installation services
• POS deployment services
• Digital signage installation
• Field service management
• Technology rollout services

Headquarters

HQ city

Kansas City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Technology Installation Services: Professional installation and deployment services for POS systems, digital signage, networking, and full-stack networks. Revenue is generated through project-based service contracts for technology rollouts across restaurants, retail, and hospitality.
2. Project Management & Vendor Oversight: Professional Services team provides strategy, project management, and vendor oversight as a general contractor for technology rollouts, embedding with client teams.
3. Support and Maintenance Services: Help desk and field engineering support services with nationwide coverage. Help desk answers in under a minute with empathetic, responsive support.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Zutek provides end-to-end technology installation, deployment, and project management services for enterprises across North America. The company deploys POS systems, digital signage, networking, and full-stack network infrastructure through certified technicians while acting as a general contractor for nationwide rollouts. It supplements field execution with a proprietary real-time field service platform and ongoing help desk and field engineering support.

Product overview

Zutek is a technology solutions integrator providing end-to-end technology installation and rollout services across North America. The company operates as a single unified service offering rather than a modular software platform, combining certified technician networks, professional services, project management, and a proprietary field service platform. Their core offering integrates Installation Services (POS, digital signage, networking), Professional Services (strategy and oversight), their proprietary Field Service Platform (real-time job visibility and coordination), White-label Partnerships, and Support Services into a cohesive five-step methodology called 'The Zutek Way.' They serve restaurant, retail, hospitality, and technology partner segments.

Differentiator

Problem solved

Functional benefit

Products and services

• Technology Installation Services End-to-end installation of POS systems, digital signage, networking, and full-stack network infrastructure delivered by certified technicians with national reach and local precision across North America.
• Professional Services Embedded engagement providing strategy, project management, and vendor oversight for technology rollouts, acting as a general contractor for client teams.
• Support Services Nationwide help desk and field engineering support delivered after deployment, with monitoring, reviewing, and continuous improvement of installations.
• White-label Partnerships Long-term partnership model in which Zutek delivers installation services under a partner's brand, enabling technology vendors and OEMs to offer nationwide rollouts without building their own field operations.

Quantifiable outcome

• 750,000+ installations completed across North America
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• AAG Consulting GroupcoreStrategic or Co-development Partner · 4 September 2024AAG Consulting Group partnered with Questex's Digital Signage Experience (DSE) 2024 to develop the Innovation Park. Zutek is one of five initial sponsors hosting branded kiosks and leading roundtable discussions on designated topics such as partnerships, real-time data, and integration services. The platform is designed to facilitate industry connections that drive visibility and revenue for participating companies.
• Coffman MediaminorGTM or Marketing Partner · 4 September 2024Coffman Media is one of five initial sponsors of the DSE 2024 Innovation Park, hosting branded kiosk and leading discussion groups.
• SkykitminorGTM or Marketing Partner · 4 September 2024Skykit is one of five initial sponsors of the DSE 2024 Innovation Park, hosting branded kiosk and leading discussion groups.
• STREAMminorGTM or Marketing Partner · 4 September 2024STREAM is one of five initial sponsors of the DSE 2024 Innovation Park, hosting branded kiosk and leading discussion groups.
• WallboardminorGTM or Marketing Partner · 4 September 2024Wallboard is one of five initial sponsors of the DSE 2024 Innovation Park, hosting branded kiosk and leading discussion groups.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• AVI-SPL: AVI-SPL is a leading global provider of AV integration and managed services for digital signage, collaboration, and enterprise technology deployments. Directly comparable to Zutek in providing nationwide installation, project management, and white-label rollout services for technology vendors and enterprise end-customers.
• Stratix Corporation: Stratix provides enterprise mobility managed services including device provisioning, deployment, and lifecycle management for retailers, restaurants, and healthcare systems. Closely comparable to Zutek in delivering nationwide, white-label technology rollouts with strong QSR and retail customer overlap.
• POSRG: POSRG (POS Resource Group) specializes in POS hardware deployment, installation, and managed services for retailers, restaurants, and hospitality operators. Closely comparable to Zutek in the dedicated POS rollout, refresh, and field support niche.
• Davalen: Davalen specializes in nationwide POS and in-store technology deployment, installation, and support for retailers and restaurants. Highly comparable to Zutek in the POS rollout, cabling, and store-technology installation niche serving enterprise retail and QSR brands.
• Yelco Communications: Yelco provides nationwide low-voltage cabling, POS, digital signage, and network installation services for enterprise retail and restaurant customers. Directly comparable to Zutek in field services deployment focus and QSR/retail customer base.

Broad incumbents

• CDW Corporation: CDW is a major technology solutions and services provider with significant deployment, configuration, and field services capabilities for enterprise customers. Comparable to Zutek in the technology rollout and installation services domain, though CDW operates as a much broader hardware reseller and integrator.
• BGIS: BGIS is a large integrated facilities management provider offering technology deployment, project management, and field services as part of a broader FM portfolio. Comparable to Zutek in providing national-scale field execution and white-label deployment services, but operates at much larger scope and scale.
• CompuCom: CompuCom provides end-to-end IT services including deployment, field engineering, and managed services for enterprise technology environments. Comparable to Zutek in delivering nationwide technology rollouts and onsite installation services, though at broader IT scope and larger enterprise scale.
• Insight Enterprises: Insight Enterprises provides IT hardware, software, and services including deployment, configuration, and managed services for enterprise customers. Comparable to Zutek in offering nationwide technology deployment services, though Insight is primarily a hardware reseller with services attached.

Emerging players

• ServiceMax (GE Digital): ServiceMax provides field service management software used by enterprises and service providers to coordinate technician work, asset tracking, and job visibility. Adjacent to Zutek's proprietary field service platform — represents the software category that could productize Zutek's internal tooling.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/4zutek
• LinkedInlinkedin.com/company/zutek-llc
• Instagraminstagram.com/zuteksolutions
• Facebookfacebook.com/4Zutek

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zutek