The Pittsfield Cooperative Bank

What The Pittsfield Cooperative Bank does

The Pittsfield Cooperative Bank is a mutual community bank incorporated in 1889 and headquartered in Pittsfield, Massachusetts, serving retail consumers, small-to-mid-size businesses, and non-profit organizations across Berkshire County. As a customer-owned cooperative, it is governed independently with no parent company and deposits are insured through both the FDIC and the Depositors Insurance Fund (DIF). The bank offers a full suite of traditional banking products, including checking, savings (including a High Action Money Market/HAMM account), CDs, mortgages, home equity, auto loans, personal loans, commercial lending, SBA Express loans, Visa credit cards, merchant services, and MasterCard debit cards, distributed through four physical branches in Pittsfield, Dalton, Great Barrington, and Hinsdale.

The bank's underlying technology platform is built on Fiserv for online banking, mobile banking, eStatements, mortgage origination, and account opening, with telephone banking and ATM access supplementing the channel mix. A separate financial education platform, "Smart Money," is delivered via a content partnership with Banzai Financial, providing calculators, virtual coaching, and educational content. Technology modernization is an active workstream under the SVP/CTO hired in 2023.

The business model is a standard community bank net interest income model: primary revenue is interest earned on the loan portfolio (mortgages, auto, commercial, home equity), supplemented by non-interest income from deposit fees, ATM fees, and merchant services. Customer acquisition is community-led through branch banking, relationship managers, and commercial lending officers, supported by content marketing, social media, and event sponsorships. In April 2026, the bank announced a strategic merger of equals with Adams Community Bank, expected to close in late fall 2026, creating a combined mutual institution with approximately $1.5 billion in assets, 15 branches, and nearly 200 employees operating under a new combined brand.

Name

The Pittsfield Cooperative Bank

Legal name

The Pittsfield Cooperative Bank

Website

https://pittsfieldcoop.com

Company type

Private

Founded year

1889

Operating status

Operating

Headcount range

101–250 employees

Short description

The Pittsfield Cooperative Bank is a mutual community bank founded in 1889 in Pittsfield, Massachusetts, serving retail consumers, small-to-mid-size businesses, and non-profits in Berkshire County through four branches, a Fiserv-powered digital banking platform, and traditional deposit, lending, and SBA products. A pending merger of equals with Adams Community Bank is expected to close in late fall 2026.

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Savings Institutions and Other Depository Credit Intermediation (522180)

SIC

Savings Institutions, Not Federally Chartered (6036)

akta.pro primary industry

Cooperative Banks (Member-Owned Commercial/Retail) (FSABAEAF)

Keywords

• Community banking services
• Consumer deposit products
• Commercial lending
• SBA financing
• Digital banking platform

Headquarters

HQ city

Pittsfield

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income: Primary revenue from interest earned on loans including mortgages, auto loans, commercial loans, and home equity products. Core banking revenue stream.
2. Non-Interest Income: Fee income from deposit accounts, ATM fees, merchant services, and other banking services.
3. Deposit Services: Checking, savings, CD accounts, and money market deposits from retail and business customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

The Pittsfield Cooperative Bank is a mutual community bank offering deposit products (checking, savings including the High Action Money Market, CDs), consumer and commercial loans (mortgages, home equity, auto, personal, commercial, SBA Express), payment cards (Visa credit, MasterCard debit), merchant services, and digital banking via Fiserv-powered online and mobile channels. It operates primarily in Berkshire County, Massachusetts through a branch and ATM network, supplemented by digital banking tools and a financial education platform.

Product overview

Pittsfield Cooperative Bank is a full-service community bank offering a comprehensive suite of traditional banking products including checking, savings, CDs, digital banking, auto loans, personal loans, mortgages, home equity, commercial lending, SBA Express Loans, Visa credit cards, and MasterCard debit cards. The bank supplements its core products with a financial education platform called Smart Money, which provides monthly newsletters, interactive calculators (Auto Loan Payoff, Low Rate vs. Cash Back, Savings), and virtual coaching sessions (Budget Creation, Grocery Budget, Earning Extra Income, Trim Your Budget). The bank also provides community services including donations, scholarships, and sponsorships. Digital banking services encompass online banking, mobile banking, bill pay, eStatements, merchant services, ATM access, and bank-by-phone.

Differentiator

Problem solved

Functional benefit

Products and services

• Checking
• Savings (including High Action Money Market – HAMM)
• Certificates of Deposit (CDs)
• Digital Banking
• Merchant Services
• Auto Loans
• Personal Loans
• Mortgage
• Home Equity
• Commercial Lending
• SBA Express Loan
• Visa Credit Card
• MasterCard Debit Card

Quantifiable outcome

• Combined institution will have approximately $1.5 billion in assets and nearly 200 employees
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Adams Community BankcoreStrategic or Co-development PartnerStrategic merger of equals between two mutual community banks. Combined institution will have $1.5 billion in assets and 15 branches. Merger approved by both Boards of Directors, expected completion late fall 2026. New name and brand being developed to honor values and history of both organizations.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Adams Community Bank: Adams Community Bank is a Berkshire County community bank with approximately $1B in assets. It is the strategic merger partner of Pittsfield Cooperative Bank, with the combined institution expected to close in late fall 2026, creating directly overlapping operations, products, and customer base.
• MountainOne Bank: MountainOne Bank is a community bank operating in the Berkshires and eastern New York, providing retail, commercial, and investment services. It is a direct competitor of Pittsfield Cooperative Bank within the Berkshire County market with similar community-oriented positioning.
• Greylock Federal Credit Union: Greylock Federal Credit Union is a Berkshire County-based credit union serving consumers and businesses with deposit, lending, and digital banking. Multiple Pittsfield Cooperative Bank staff previously worked at Greylock, indicating direct local market competition for customers and branch-level talent.
• Lee Bank: Lee Bank is a Berkshire County community bank headquartered in Lee, MA providing retail and commercial banking to local consumers and businesses. Direct competitor with overlapping geographic footprint and similar community-bank product mix.
• Hoosac Bank: Hoosac Bank is a community bank serving customers throughout Berkshire County and surrounding areas, providing deposit, lending, and digital banking services. Direct competitor operating in overlapping Berkshire County geographies with comparable products.
• North Adams Savings Bank: North Adams Savings Bank is a Berkshire County savings institution providing retail banking and lending services in northern Berkshire County. Direct peer offering similar community-bank products in overlapping northern-Berkshire geographies.
• Williamstown Savings Bank: Williamstown Savings Bank is a community savings institution serving Williamstown and northern Berkshire County with personal and business banking. Direct peer in the same Berkshire County market with similar mutual/community orientation and product set.

Broad incumbents

• Berkshire Bank: Berkshire Bank is a multi-billion-dollar community bank also headquartered in Pittsfield, serving Berkshire County and broader New England with full retail, commercial, and wealth services. Several of Pittsfield Cooperative Bank's recent senior hires came from Berkshire Bank, indicating it is the dominant incumbent competing for talent and customers in the same market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pittsfieldcoop
• Facebookfacebook.com/PittsfieldCoop
• LinkedInlinkedin.com/company/pittsfieldcoop

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Pittsfield Cooperative Bank