What CIC Consulting does

CIC Consulting Informático (legal entity: CONSULTING INFORMATICO DE CANTABRIA, S.L.) is a privately held Spanish IT engineering and consulting firm founded in 1989, headquartered in Santander with regional offices in Madrid and Oviedo, and operating across 40+ countries with a 251–500-employee headcount. The company serves enterprise and public-sector buyers in energy and utilities, telecommunications, industry/manufacturing, public administration, and transport/logistics, holding a roster that includes Iberdrola, Endesa, Repsol, Acciona, Viesgo, EDP, Enagás, Redeia, Aguas de Bilbao, Canal Isabel II, Aqualia, Banco Santander, Telefónica, Cellnex, Telxius, Ferrovial, FCC, Aena, Adif, various Spanish municipalities, Bosch, Danone, SEAT, Nissan, Saint-Gobain, Bridgestone, ArcelorMittal, DHL, XPO Logistics, and Centrales Nucleares Almaraz Trillo.

Its core offering combines eight proprietary platforms — SGRwin (network management for critical IT/OT networks), IDboxRT (Big Data operational intelligence), LUCA BDS (AI-powered business intelligence), BONØ (energy management), OCRE (intelligent document OCR), FIELDEAS (field mobility), Comisium (OTA commission reconciliation), and FOR3 (cybersecurity strategy) — with a professional services stack spanning ICT consulting (Consultoría TIC), custom software development and integration, IT infrastructure services, IT outsourcing, and dedicated cybersecurity offerings aligned with NIS2. Underlying technologies include Big Data, IoT, GIS, Microsoft Azure, Digital Twin, and applied AI/ML across NLP, computer vision, anomaly detection, predictive analytics, process automation, and optimization. Two publicly disclosed R&D initiatives — MAIA (Sep 2024–Feb 2026) and EXCELLENT-AI (Jan 2026–Apr 2029) — indicate continued applied-AI investment.

CIC makes money through a mix of professional services engagements (consulting, custom development, outsourcing managed services), one-time and subscription licensing of its proprietary software, and participation in two Spanish government subsidy programs (Kit Digital as an Agente Digitalizador and Kit Consulting as an Asesor Digital Adherido), which deliver standardized SME digitalization packages at publicly disclosed price points (Kit Digital solutions starting from €2,000 + VAT; Kit Consulting advisory at €6,000 per SME). Distribution is hybrid: direct enterprise field sales for large utilities, telecoms, and public-sector contracts; product-led channels via standalone product sites (sgrwin.com, idboxrt.com, luca-bds.com, ocr-e.com, fieldeas.com, comisium.com); and government-channel distribution for the SME segment.

Name

CIC Consulting

Legal name

CONSULTING INFORMATICO DE CANTABRIA, S.L.

Website

https://cic.es

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

CIC Consulting Informático is a privately held Spanish IT engineering firm that builds and licenses proprietary platforms for network management, operational intelligence, energy management, business intelligence, OCR, field mobility, and cybersecurity, serving enterprise and public-sector customers across energy, utilities, telecommunications, industry, and government in 40+ countries.

Ownership category

akta.pro rank

Product category

Enterprise IT Consulting and Software

NAICS

Management Consulting Services (54161), Custom Computer Programming Services (541511), Software Publishers (513210), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data, Analytics & AI Consulting (BPAHAEAF)

akta.pro secondary industries

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI), Instrumentation, Controls & Automation Engineering Consulting (BPAHAIAM), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• IT consulting services
• Network management software
• Operational intelligence platform
• Custom software development
• Cybersecurity consulting

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting Services: Advisory services for developing ICT strategy adapted to client needs. Includes technology alternatives evaluation, project management methodology adoption, virtualization, cloud computing, system migration, planning, implementation and IT security.
2. Custom Software Development: Development of customized software solutions and projects tailored to specific client needs. Includes solutions for management, business intelligence, collaboration, document management, GIS, IoT data integration, and system integration.
3. Proprietary Software Products: Sale and licensing of proprietary platforms including SGRwin (network management), IDboxRT (operational intelligence), LUCA BDS (business intelligence), BONØ (energy management), OCRE (document management), FIELDEAS (field mobility), and Comisium (OTA reconciliation).
4. IT Outsourcing Services: Comprehensive IT outsourcing including user support, corporate application management, server and infrastructure monitoring/administration, development support, exploitation, and application/infrastructure maintenance.
5. Cybersecurity Services: Security services including Security Master Plan development, FOR3 strategy implementation, network protection, endpoint protection, user training/awareness, and security governance consulting.
6. Kit Digital Program Services: Digital solutions provided under Spain's Kit Digital government subsidy program for SMEs, including websites, business intelligence, process management, customer management, communications, and cybersecurity solutions.
7. Kit Consulting Program Services: Digital advisory services under the Kit Consulting government program for SMEs, including AI advisory, data analysis (basic/advanced), business process optimization, and 360 digital transformation advisory.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels8 records

Core offering

CIC Consulting Informático develops and sells proprietary software platforms for network management (SGRwin), operational intelligence (IDboxRT), business intelligence (LUCA BDS), energy management (BONØ), document management and OCR (OCRE), enterprise field mobility (FIELDEAS), and OTA commission reconciliation (Comisium). Alongside these products, the firm delivers professional IT services including strategic ICT consulting, custom software development, IT infrastructure management, IT outsourcing, and cybersecurity (FOR3). The company targets large enterprises and government agencies in energy, utilities, telecommunications, manufacturing, and public administration across 40+ countries, including Spanish SMEs through the government-subsidized Kit Digital and Kit Consulting programs.

Product overview

CIC Consulting is a Spanish technology engineering company offering a portfolio of proprietary software products combined with professional IT services. The product portfolio includes eight core platforms: SGRwin (network management and monitoring), IDboxRT (operational intelligence), BONØ (energy management), LUCA BDS (AI-powered business intelligence), OCRE (document management/OCR), FOR3 (cybersecurity strategy), FIELDEAS (field service mobility), and Comisium (OTA commission reconciliation). These products are complemented by professional services including ICT consulting, custom software development, IT infrastructure management, cybersecurity services, IT outsourcing, and government-subsidized programs (Kit Digital, Kit Consulting). The products are designed for critical sectors including energy/utilities, industry, telecommunications, public administration, and transport/logistics across 40+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• SGRwin: Suite of solutions for network management and monitoring for critical networks (telecom, IT/OT).
• IDboxRT
• BONØ
• LUCA BDS
• OCRE
• FOR3
• FIELDEAS
• Comisium

Products and services

• SGRwin Comprehensive network management and monitoring platform for IT/OT convergent critical networks, supporting multi-vendor and multi-protocol environments with FCAPS (Fault, Configuration, Accounting, Performance, Security) management, unified asset inventory, real-time monitoring, AI-powered anomaly detection, and predictive maintenance.
• IDboxRT Operational intelligence software platform based on Big Data technology providing real-time data integration, processing, analysis, and visualization for supervision and control of industrial processes, integrating data from physical devices, SCADAs, PLCs, and sensors.
• LUCA BDS AI-powered Business Intelligence platform that centralizes key organizational data and transforms it into actionable information through dashboards, interactive reports, natural language querying, pattern detection, and scenario anticipation.
• BONØ Energy management platform for controlling, analyzing, and optimizing energy consumption with automated invoice validation, real-time monitoring, carbon footprint tracking, consumption prediction, and ESG reporting capabilities.
• OCRE Advanced document management and OCR software that digitizes and automates organizational processes by extracting data from documents using AI and machine learning with 97%+ accuracy confidence, supporting intelligent document classification and ERP integrations.
• FIELDEAS Enterprise mobility platform for managing field workers and business processes, enabling automation, control, and management of field operations and connecting workers with companies through mobile devices in real-time.
• Comisium Automated reconciliation software for hotel OTA commissions that connects with OTAs (Booking, Expedia), integrates with PMS systems, and automatically validates commissions to detect discrepancies, enabling up to 5% additional revenue recovery.
• FOR3 Cybersecurity Strategy Comprehensive cybersecurity strategy covering three vectors: Prevention, Protection, and Action, including governance, risk and compliance (GRC), threat detection, SOC services, CSIRT, business continuity, and NIS2 compliance support.
• ICT Consulting (Consultoría TIC) Strategic ICT consulting services providing technology advisory, project management methodology adoption (including agile/SCRUM), cloud computing strategy, system migration, IT service management with ITIL, and business process improvement.
• Custom Software Development and IT Integration (Desarrollo software e integración IT) Custom software development and system integration services including business intelligence solutions, GIS systems, application maintenance, data integration, and IoT data processing for predictive analytics in management, collaboration, and document management contexts.
• IT Infrastructure Services (Infraestructuras TIC) IT infrastructure services covering storage administration, networks, systems, communications, servers, workstation management, IT security, and application support for enterprise environments.
• IT Outsourcing Services (Externalización de Servicios TIC) IT outsourcing services providing skilled personnel, tools, and auditable processes for user support, corporate application management, server and infrastructure monitoring and administration, and application development and maintenance.
• Kit Digital Program Services Digital solutions provided under Spain's Kit Digital government subsidy program for SMEs, including websites, business intelligence, dashboards, process management, customer management (CRM), secure communications, and cybersecurity solutions with publicly disclosed tiered pricing.
• Kit Consulting Program Services Digital advisory services under Spain's Kit Consulting government program for SMEs, including AI advisory, basic and advanced data analysis advisory, business process optimization advisory, and 360 digital transformation advisory with multi-year contract pricing.

Quantifiable outcome

• 30-40% OPEX reduction for telecom operators using SGRwin
• +2 more outcomes

Named customers34 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability11 records

Feature8 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Everis (NTT Data): NTT Data-owned Spanish-headquartered IT consulting firm providing custom software, BI, and digital transformation to enterprise and public sector. Comparable in service portfolio, target verticals and Iberian customer base.
• SICE: Spanish engineering company specializing in intelligent transportation, energy, communications and environmental systems. Comparable in OT/IT convergence offerings, critical infrastructure customer base, and proprietary technology approach.
• Ayesa: Spanish engineering and technology services firm operating in utilities, infrastructure, public administration and industry. Similar mid-sized, privately-held profile with proprietary solutions for energy and water utilities — direct overlap with CIC's critical infrastructure focus.
• BABEL: Spanish-origin IT services firm providing custom software, cloud, data and cybersecurity across Iberia and LatAm. Similar mid-sized private profile and comparable service mix to CIC.
• Indra: Spain's largest IT services and engineering firm serving energy, telecom, public sector and financial services. Directly comparable to CIC in vertical focus, IT consulting + proprietary software model, and customer overlap (Iberdrola, Telefónica, government).
• IECISA: Spanish IT consulting and systems integration firm serving large enterprises and public administration. Comparable consulting-plus-proprietary-software model, similar Iberian customer base, and similar size band.

Broad incumbents

• Accenture: Largest global management and technology consulting firm. Overlaps with CIC across strategy, technology, cybersecurity and operations engagements in Spain and Iberia, though its scale and breadth exceed CIC by orders of magnitude.
• Capgemini: Global IT consulting and digital services leader with deep presence in Spain. Competes with CIC for enterprise IT consulting, custom development and BI work in energy/utilities and public sector — but at vastly larger scale and broader portfolio.

Emerging players

• Altia: Spanish IT consulting and custom software firm serving public administration, finance and industry. Comparable in size band and Iberian customer overlap with CIC, particularly for government digital transformation engagements.
• Viewnext (Indra): IT services subsidiary of Indra focused on public administration and enterprise digital transformation in Spain. Directly comparable in addressing the same Ayuntamientos and government clients as CIC's public administration segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CICactualidad
• YouTubeyoutube.com/user/webmastercic
• Facebookfacebook.com/cic-consulting-inform
• LinkedInlinkedin.com/company/cic-consulting-informatico

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIC Consulting