Swiss Premium Doctors AG

What Swiss Premium Doctors AG does

Swiss Premium Doctors AG is a Lucerne-based medical services brokerage founded in 2021 by Marcus Knoll (CMO), Gerry Zurmühle (COO), and Lucas Patt (CFO). The company acts as an intermediary connecting international patients with a curated network of more than 50 leading Swiss physicians and their support teams across disciplines including orthopedics, cardiac and vascular care, oncology, internal medicine, surgery, diagnostics, dentistry, ophthalmology, and neurology. The core platform enables direct online booking of encrypted telemedicine consultations, with subsequent coordination of diagnostics, surgical interventions, and rehabilitation programs delivered through partner institutions such as Hirslanden Heart Clinic, Bethesda Hospital, Alphaclinic, Swiss Surgery, and the Zurich Heart Center.

The underlying technology stack is an encrypted communication and case management platform with data storage hosted in Switzerland, supplemented by medical document translation workflows and end-to-end case tracking handled by personal case managers. Auxiliary services include accredited medical translation, visa assistance, travel and hotel coordination, and a curated ecosystem of VIP providers (limousines, private jets, butlers, security).

Revenue is generated primarily through a transaction-fee model on brokered medical services, with publicly disclosed pricing of CHF 1,800 per initial 30-45 minute telemedicine consultation and CHF 600 per follow-up consultation of up to 30 minutes, plus professional services fees for concierge and support offerings. Go-to-market combines a self-serve online booking channel with a sales-led personal case management motion, multilingual content marketing in English and Russian, and referral-based acquisition from partner clinics and prior patients, primarily targeting affluent international medical tourists and high-net-worth individuals seeking confidential, premium care in Switzerland.

Name

Swiss Premium Doctors AG

Legal name

Swiss Premium Doctors AG

Website

https://swisspremiumdoctors.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Swiss Premium Doctors AG is a Lucerne-based medical concierge that connects international patients with a curated network of 50+ leading Swiss specialists, providing encrypted telemedicine consultations, case management, and end-to-end travel, translation, and VIP support services for premium medical tourism.

Ownership category

akta.pro rank

Product category

Medical Tourism and Healthcare Concierge Services

NAICS

Offices of Physicians (62111)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

akta.pro secondary industries

Medical Travel Concierge, Logistics & Aftercare Coordination Services (THAKAIAN), Oncology & Specialty Treatment Travel Agencies (THAKAIAI), Cardiac & Complex Care Medical Travel Agencies (THAKAIAH)

Keywords

• Medical concierge services
• Telemedicine consultations
• Specialist referral brokerage
• Medical tourism coordination
• Healthcare case management

Headquarters

HQ city

Lucerne

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Medical Consultation Brokerage: Swiss Premium Doctors brokers medical services from Swiss doctors and clinics to international clients. They charge for initial telemedicine consultations (CHF 1800 for 30-45 minutes) and follow-up consultations (CHF 600 for up to 30 minutes). The company acts as an intermediary, not providing medical services directly but arranging appropriate service providers.
2. Concierge and Support Services: Additional services including case management, medical translation, visa assistance, travel coordination, and VIP services. These are arranged through third-party providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Swiss Premium Doctors AG acts as a medical services broker and concierge, connecting international patients with a curated network of more than 50 top Swiss physicians and partner clinics. It sells initial encrypted telemedicine consultations (CHF 1,800 for 30–45 minutes) and follow-up consultations (CHF 600 for up to 30 minutes), and bundles these with personal case management, medical translation, visa assistance, travel coordination, rehabilitation placement, and VIP concierge services. The company does not provide medical care itself; it arranges and coordinates the entire patient journey from first inquiry through treatment and rehabilitation in Switzerland.

Product overview

Swiss Premium Doctors AG operates as a medical services brokerage platform connecting international patients with over 50 top Swiss physicians. The offering is a unified concierge healthcare service combining an online expert booking platform with comprehensive support services including personal case management, medical translation, visa assistance, travel coordination, and VIP services. The platform enables patients to access specialists across orthopedic diseases, heart & vascular conditions, oncologic diseases, internal medicine, surgery, diagnostics, dentistry, ophthalmology, and neurology. Specialized rehabilitation programs covering cardiological, neurological, musculoskeletal, oncological, and long-Covid conditions are also provided through partner rehabilitation centers in Switzerland.

Differentiator

Problem solved

Functional benefit

Products and services

• Expert Booking Platform
• Personal Case Management Dedicated case managers organize and monitor all steps of medical treatment, from specialist selection through surgery and rehabilitation to follow-up care at the patient's chosen location.
• Specialized Rehabilitation System and organ-specific rehabilitation programs focusing on cardiological, neurological, musculoskeletal, oncological, and long-Covid chronic diseases, offered in Swiss rehabilitation centers with five-star hospitality facilities.
• Medical Translation Services Accredited medical translators provide round-the-clock interpretation during hospitalization, medical procedures, and discharge, translating consultations and medical documents into patients' native languages.
• Visa Services Assistance with medical visa applications, including obtaining visa invitations from Swiss doctors or hospitals and embassy application filing for patients and accompanying persons.
• Travel Assistance & Coordination Full travel support including airport transfers, flight arrangements, charter services, hotel bookings, and private accommodation arrangements in Switzerland.
• VIP Assistance First-class concierge services including limousine, butler services, restaurants, personal guides, cultural events, sports activities, wellness/spa, private jets, security, and childcare services.
• Online Telemedicine Consultation Initial telemedicine consultations (30-45 minutes, CHF 1,800) conducted via encrypted communication platform with data storage in Switzerland, enabling patients to receive expert diagnoses and treatment plans from home; follow-up consultations at CHF 600 for up to 30 minutes.
• Diagnostic Services Comprehensive diagnostics including brain diagnostics, gastrointestinal diagnostics, organ system diagnostics, and cancer diagnostics arranged across Swiss medical institutions.
• Check-up Programs General and special check-up programs including radiological examinations and organ-specific examinations of the heart and blood vessels.

Quantifiable outcome

• More than 50 top doctors and their teams available
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core, specialty and supporting.

• AlphacliniccoreStrategic or Co-development PartnerLeading Swiss clinic partner providing treatment services to international patients referred through Swiss Premium Doctors.
• Hirslanden Heart CliniccoreStrategic or Co-development PartnerPremium cardiac care facility partner offering heart surgery and cardiovascular treatments.
• Bethesda HospitalcoreStrategic or Co-development PartnerPartner hospital providing comprehensive medical services to international patients.
• Swiss Scoliosis CenterspecialtyStrategic or Co-development PartnerSpecialized center for spine surgery and scoliosis treatment.
• Swiss SurgerycoreStrategic or Co-development PartnerCompetence network for surgical cancer treatment founded by Prof. Jan Schmidt, providing oncological surgery services.
• Frauenklinik (Women's Clinic)specialtyStrategic or Co-development PartnerWomen's health clinic providing gynecological and breast surgery services.
• Hernienzentrum (Hernia Center)specialtyStrategic or Co-development PartnerSpecialized hernia treatment center with certification, led by Dr. Enrico Poeschmann.
• Zurich Heart CentercoreStrategic or Co-development PartnerCo-founded by Prof. Jürg Grünenfelder, providing minimally invasive and robot-assisted cardiac surgery.
• Ocean Clinic ZurichspecialtyStrategic or Co-development PartnerPlastic surgery clinic founded by PD Dr. Richard Fakin, specializing in aesthetic and transgender surgery.
• VIP Service ProviderssupportingChannel Partner/ Reseller/ DistributorFirst-class VIP service providers including limousine services, concierge/butler services, restaurants, personal guides, and private jets.
• Swiss Rehabilitation CenterscoreStrategic or Co-development PartnerRehabilitation centers in quiet locations in Switzerland with high-quality infrastructure and five-star hotel facilities, providing cardiological, neurological, musculoskeletal, oncological, and long-Covid rehabilitation programs.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Medigo: Berlin-based medical travel platform connecting international patients with vetted providers globally; closest direct competitor given cross-border brokerage model, telemedicine-led funnel, and bundled concierge/logistics support.
• BookingHealth: Medical travel facilitator specializing in arranging treatment at leading international clinics (including Germany, Switzerland, Israel); comparable brokerage, telemedicine pre-screening, and translation/transfer support for cross-border patients.
• Bookimed: Online platform that matches patients with overseas clinics and handles booking, telemedicine consultations, and travel logistics; direct competitor in the medical concierge and cross-border treatment coordination space.
• Medical Tourism Corporation: US-headquartered medical travel agency brokering treatments at partner hospitals worldwide with bundled travel and concierge services; similar high-touch brokerage model targeting international patients seeking premium care.
• Global Medical Care: London-based medical tourism facilitator connecting international patients (especially from CIS/ME) to European clinics; directly comparable in target clientele (Russian-speaking HNW patients), bundled logistics, and premium positioning.
• Healthbase: US-based medical tourism broker offering doctor-hospital matching, treatment coordination, and travel arrangements for international patients; comparable cross-border brokerage model with similar concierge overlays.
• Treatment Abroad: UK-based medical travel information and facilitation platform that connects patients with overseas hospitals and clinics; comparable in cross-border treatment coordination and information-led patient acquisition.

Broad incumbents

• Bumrungrad International Hospital: Thailand-based multi-specialty hospital operating one of the largest international medical tourism programs globally; comparable end-to-end premium international patient offering but delivers care directly rather than brokering.
• Cleveland Clinic: US-based leading multi-specialty academic hospital system with a dedicated Global Patient Services program; competes for the same HNW international patient segment as SPD but delivers care in-house and on a much larger scale.

Emerging players

• Doctoralia: Global doctor appointment-booking marketplace (owned by Docplanner) with telemedicine features; less premium than SPD but overlaps on online specialist discovery and consultation booking for international patients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/swisspremiumdoctors
• LinkedInlinkedin.com/company/swisspremiumdoctors
• Instagraminstagram.com/swisspremiumdoctors

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swiss Premium Doctors AG