What Engaging Solutions does

Engaging Solutions, LLC is a privately held, minority- and women-owned management consulting firm headquartered in Indianapolis, Indiana, founded in 2005 by four founders including current CEO Tammy Butler Robinson. The firm serves healthcare payers and providers (Centene, Anthem, Humana, IU Health, Eskenazi Health), government agencies (City of Indianapolis Department of Metropolitan Development, St. Joseph County), nonprofits and civic coalitions (Indianapolis Urban League, Indiana Black Expo, African American Coalition of Indianapolis), and enterprise customers (Lucas Oil Stadium, Bottleworks Hotel) across the United States. Service lines span health equity and outreach, contact center operations, supplier diversity and DEI consulting, planning and community development, and business intelligence and data analytics.

The company's core technology is the E360 Platform, powered by the Engage360 Framework, which integrates health outcomes, customer engagement, data intelligence, and community impact into a modular offering comprising four sub-products: E360 Health (equitable health outcomes and patient navigation), E360 Insights (analytics and BI for performance benchmarking), E360 Connect (call center, community engagement, and IT help desk operations), and E360 Impact (community infrastructure and quality-of-life planning). These platform modules are operationalized alongside six service offerings: Contact Center Operations, Planning and Community Development, Diversity Services, Health Equity, Health Outreach, and Business Intelligence and Data Analytics. Differentiators include M/WBE certification in eight states plus national NMSDC and WBENC recognition, a Community Ambassador model, and twenty-plus years of domain tenure.

Engaging Solutions generates revenue through project-based, customized consulting engagements billed to enterprise and public-sector clients, with no publicly disclosed pricing. Distribution is exclusively direct B2B field sales, supported by an active careers portal, organic social presence on LinkedIn, Facebook, and Instagram, and a website featuring case studies and direct contact forms. The company operates as an independent, founder-led LLC with no disclosed parent, subsidiaries, or external funding.

Name

Engaging Solutions

Legal name

Engaging Solutions, LLC

Website

https://engagingsolutions.net

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

Engaging Solutions is an Indianapolis-based, minority- and women-owned management consulting firm delivering health equity, supplier diversity, contact center, and community engagement services to healthcare payers, government agencies, and enterprise clients via its E360 Platform and Engage360 Framework.

Ownership category

akta.pro rank

Product category

Management Consulting Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Patient Community, Peer Support & Social Engagement (HLACAEAK)

Keywords

• Management consulting services
• Health equity consulting
• Community engagement services
• Supplier diversity consulting
• Business intelligence analytics

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Management Consulting Services: Professional consulting services spanning Contact Center Operations, Planning and Community Development, Diversity Services, Health Equity, Health Outreach, and Business Intelligence and Data Analytics. Revenue is generated through project-based consulting engagements with government agencies, healthcare organizations, and enterprise clients.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Engaging Solutions is a management consulting firm that delivers tailored business solutions for healthcare providers, payers, government agencies, and enterprise clients. Its core offering is the E360 Platform—an integrated delivery system built on the Engage360 Framework—that combines health equity, customer engagement, data analytics, and community impact across six service lines: Contact Center Operations, Planning and Community Development, Diversity Services, Health Equity, Health Outreach, and Business Intelligence and Data Analytics.

Product overview

Engaging Solutions offers a unified product-platform architecture centered on the E360 Platform, which integrates four distinct modules—E360 in Health, E360 Insights, E360 in Connect, and E360 in Impact—powered by the Engage360 Framework. The platform delivers a modular infrastructure suite operationalizing outcomes, engagement, analytics, and service delivery for healthcare, government, and regulated industries. Complementing the E360 Platform are six core service offerings: Contact Center Operations, Planning and Community Development, Diversity Services, Health Equity, Health Outreach, and Business Intelligence and Data Analytics. Founded in 2005, the company operates as a management consulting firm with over 100 professionals serving clients across Indiana and the United States.

Differentiator

Problem solved

Functional benefit

Brands

• E360 Platform: Integrated platform that combines health outcomes, customer engagement, data intelligence, and community impact into one continuous growth engine, powered by the Engage360 Framework.
• Engage360 Framework

Products and services

• E360 Platform

Quantifiable outcome

• 900% growth in Centene Corporation Managed Health Services program
• +3 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and major.

• National Minority Supplier Development CouncilcoreOthersNational organization providing certification and recognition for minority-owned businesses. Engaging Solutions holds national certification through this organization, enabling participation in supplier diversity programs.
• Women's Business Enterprise National CouncilcoreOthersNational organization certifying women-owned businesses. Engaging Solutions holds national WBENC certification for women-owned businesses.
• Business Equity for Indy (BEI)majorStrategic or Co-development PartnerEngaging Solutions is collaborating with BEI and Central Indiana Corporate Partnership to advance DEI initiatives through development of a data-driven report card system monitoring BEI member company performance aligned with People, Procurement, and Policy framework. This is a three-year project using Agile and Scrum methodology.
• Indianapolis Urban LeaguemajorStrategic or Co-development PartnerPartnership with IUL and African American Coalition of Indianapolis for the Quality of Life Initiative, funded through a $100 million Lilly Endowment grant. Engaging Solutions led the Community Opportunity Assessment portion.
• African American Coalition of Indianapolis (AACI)majorStrategic or Co-development PartnerPartnered with IUL and AACI to mobilize African American resources and build collaborations to elevate quality of life for African Americans in Indianapolis/Marion County.
• Indiana Black Expo, Inc (IBE)majorStrategic or Co-development PartnerEngaging Solutions collaborated with IBE to produce the annual State of Our Black Youth report, a comprehensive document providing statewide data on health and well-being of Indiana's Black youth with localized data for 16 communities.
• City of Indianapolis Department of Metropolitan DevelopmentmajorStrategic or Co-development PartnerPartnered with City of Indianapolis DMD, Meticulous Design + Architecture, and DAVID RUBIN Land Collective for planning process for Oaktree Redevelopment in Far Eastside Indianapolis.
• Lilly EndowmentmajorOthers$100 million grant funder for the Indianapolis African American Quality of Life Initiative, which Engaging Solutions supported through community opportunity assessment.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BCT Partners: Minority- and woman-owned professional services firm offering health equity, community engagement, diversity, and data analytics consulting. Highly comparable in size, ownership profile, and service mix, including community health worker programs and SDOH engagements with Medicaid payers and government agencies.
• Aurrera Health Group: Health equity and community engagement consultancy that partners with Medicaid managed care plans, state agencies, and foundations on member engagement, community health worker models, and SDOH initiatives. Closely aligned in mission and customer profile (Medicaid/health plan member engagement).
• Health Resources in Action (HRiA): Nonprofit public health consulting organization delivering community health needs assessments, health equity programs, and evaluation services for government, foundation, and healthcare clients. Overlaps with Engaging Solutions’ community engagement, health outreach, and business intelligence offerings.

Broad incumbents

• Conduent: Major business process services provider with healthcare and government business lines covering member engagement, contact center operations, and population health programs. Overlaps with Engaging Solutions’ E360 Connect call center offering and healthcare payer client roster.
• Maximus: Large-scale government services and health program operator that delivers member engagement, contact center, and care management programs for Medicaid and federal/state health programs. Competes for the same Medicaid MCO and government RFPs that Engaging Solutions targets with its contact center operations and outreach services.
• Avalere Health: Larger healthcare-focused consulting firm advising payers, providers, and life sciences companies on policy, market access, and health equity strategy. Operates in the same payer/provider buyer base as Engaging Solutions and offers overlapping patient engagement and population health analytics capability.
• NORC at the University of Chicago: Independent research organization with a sizable public health and health equity practice serving federal agencies, foundations, and healthcare organizations. Comparable in producing data-driven community assessments (akin to Engaging Solutions’ State of Our Black Youth and Quality of Life Initiative work) and analytics offerings.

Emerging players

• TISTA Technology: Minority-owned IT and professional services firm that combines technology services with management consulting for federal and commercial clients. Comparable in ownership profile and federal/healthcare buyer mix, though more IT delivery- and platform-led than Engaging Solutions’ community-engagement focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/EngagingSolutions
• LinkedInlinkedin.com/company/engaging-solutions-llc
• Instagraminstagram.com/engagingsolutionsllc
• Xx.com/engagingsol

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Engaging Solutions