Kredinor
Kredinor is Norway's largest debt collection agency by case volume, founded in 1905 and operating across the Nordics with ~700 employees. It provides Credit Management Services and Portfolio Investments through ERP-integrated platforms serving B2B clients and end debtors, and is owned by SpareBank 1 Gruppen and the Kredinor Foundation.
- Company typePrivate
- Founded1905
- HeadquartersOslo, Norway
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Kredinor does
Kredinor is Norway's largest debt collection company by case volume, founded in 1905 and headquartered in Oslo, with regional offices in Stockholm, Copenhagen, and Helsinki. The company is owned by SpareBank 1 Gruppen and Kredinorstiftelsen (The Kredinor Foundation) within the SpareBank 1 Alliance, and operates with close to 700 employees across the Nordics. It handles approximately 30% of all Norwegian inkasso cases, making its quarterly Kredinor Innsikt report a reference indicator for national payment behavior.
The company's platform is built around two service pillars: Credit Management Services (CMS) — fee-based invoice distribution, follow-up, reminders, and debt collection — and Portfolio Investments (PI) — the purchase and recovery of non-performing loan portfolios across Norway, Sweden, Finland, and Denmark. Core products include Kredinor365 for invoice distribution, Fakturaservice for full invoice-process management, Inkasso for professional debt collection, and Porteføljekjøp for NPL purchases. Client delivery runs through the Kredinor Online business portal and the Min Side debtor self-service portal, with native integrations into all major Nordic ERP/accounting platforms (Visma, PowerOffice GO, Tripletex, Xledger, and others) and an exclusive channel partnership with Regnskap Norge. Differentiated proprietary technology includes an AI-powered document-processing system that reads incoming letters in Norwegian and writes structured case notes, plus an Inkasso Scoring model that predicts collection probability from claim characteristics, credit data, and case history.
Revenue is generated primarily through transaction-based collection and service fees (CMS) and through recovery proceeds net of acquisition cost on purchased NPL portfolios (PI), with additional recurring subscription-like revenue from invoice distribution infrastructure and ERP integration services. Go-to-market is hybrid: direct digital registration and self-service for SMBs, inside sales and account management for enterprise clients, channel sales through accounting firms via Regnskap Norge, and a multi-channel thought-leadership marketing program (Kredinor Arena annual conference, Kredinor Innsikt quarterly webinars, Kompetanseweb e-learning platform). The company is regulated by the Norwegian Financial Supervisory Authority (Finanstilsynet) and is GDPR-compliant, and is actively adapting to Norway's new 2026 Debt Collection Act and the new inkasso advisor authorization scheme.
Kredinor firmographics
Firmographics- Name
- Kredinor
- Legal name
- KREDINOR AS
- Website
- https://kredinor.no
- Company type
- Private
- Founded year
- 1905
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Kredinor is Norway's largest debt collection agency by case volume, founded in 1905 and operating across the Nordics with ~700 employees. It provides Credit Management Services and Portfolio Investments through ERP-integrated platforms serving B2B clients and end debtors, and is owned by SpareBank 1 Gruppen and the Kredinor Foundation.
- Ownership category
- akta.pro rank
Kredinor industry classification
Industry- Product category
- Debt Collection Services
- NAICS
- Collection Agencies (561440), Collection Agencies (56144), Activities Related to Credit Intermediation (5223)
- SIC
- Services-Consumer Credit Reporting, Collection Agencies (7320)
- akta.pro primary industry
- Collections, Arrears Management & Debt Enforcement (BPAIADAD)
- akta.pro secondary industries
- Utilities/Telecom & Other Non-Financial Receivables Collections (FSAKAJAN), Billing, Payments & Subscription Support (BPAAABAC)
Keywords
Where Kredinor is headquartered
LocationHeadquarters
- HQ city
- Oslo
- HQ country
- Norway
- HQ region
- Europe
Offices4 records
Markets served
Kredinor business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain
Revenue model
- Credit Management Services (CMS): Fee-based services for businesses including invoice distribution, payment follow-up, reminders, and debt collection. Revenue generated through collection fees, service fees for invoice management, and transaction-based charges.
- Portfolio Investments (PI): Purchase of non-performing loan (NPL) portfolios from businesses. Kredinor acquires distressed debt at discounted prices and manages collection. Revenue comes from successful debt recovery minus the acquisition cost.
- Invoice Distribution Services: Electronic invoice distribution and management services. Businesses pay for the distribution infrastructure and integration with ERP systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom pricing based on service scope and volume |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels7 records
Kredinor product offering
Product offeringCore offering
Kredinor provides debt collection and credit management services to businesses across Norway, Sweden, Denmark, and Finland. Its offerings span the full receivables lifecycle including electronic invoice distribution (Kredinor365), invoice service management (Fakturaservice), professional debt collection (Inkasso), and the purchase of non-performing loan portfolios (Porteføljekjøp). Supporting services include legal proceedings, customer service, payment solutions, analytics, and an e-learning platform. End customers (debtors) interact through a self-service portal (Min Side) for payments and case management.
Product overview
Kredinor is a full-service debt collection agency operating as a platform-plus-modules architecture. The core offering consists of Credit Management Services (CMS) and Portfolio Investments (PI), delivered through an integrated platform spanning invoice distribution (Kredinor365), invoice service management (Fakturaservice), debt collection (Inkasso), and portfolio purchasing (Porteføljekjøp). Client-facing portals include Kredinor Online for business clients and Min Side for end customers, while add-on modules cover payment solutions (Betalingsløsninger, Let's Pay), customer service, legal services, analytics, and e-learning (Kredinor Kompetanseweb). The platform integrates natively with major Nordic ERP systems including Visma Business, PowerOffice GO, Tripletex, Xledger, and others, enabling seamless data flow from invoice to collection. Kredinor also produces quarterly industry insights through Kredinor Innsikt.
Differentiator
Problem solved
Functional benefit
Brands
- Kredinor Finans: A financial services company that handles financing of claims and purchase of debt portfolios, as a subsidiary of Kredinor.
- Kredinor Kompetanseweb
- Kredinor Innsikt
- Kredinor Online
- Min Side
- Let's Pay
Products and services
- Kredinor365 Invoice distribution platform enabling businesses to send invoices correctly, quickly, and efficiently with full control over the entire distribution process, from creation to delivery. Integrated solution for invoice follow-up and payment management.
- Fakturaservice (Invoice Service)
- Inkasso (Debt Collection)
- Porteføljekjøp (Portfolio Investment)
- Betalingsløsninger (Payment Solutions)
- Kundeservicetjenester (Customer Service)
- Juridisk (Legal Services)
- Analyse (Analytics)
- Kredinor Online
- Min Side (Self-Service Portal)
- Kredinor Innsikt (Industry Insights)
Quantifiable outcome
- Companies with inkasso integration through accountants send twice as many claims to collection
- +1 more outcomes
Companies that use Kredinor
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Kredinor technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability5 records
Feature5 records
Kredinor partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Regnskap NorgecoreExclusive partnership with Regnskap Norge (The Norwegian Accounting Association) providing their members preferential access to Kredinor's services. The partnership offers unique conditions for both accounting firms and their clients, with benefits program including preferred pricing and streamlined processes.
- ØkonomiforbundetminorMembership organization for economists providing their members access to Kredinor's services through the same benefits program as Regnskap Norge.
- VismacoreERP integration partnership enabling seamless transfer of invoices to debt collection. Visma Business users can directly connect to Kredinor systems.
- PowerOffice GOcoreIntegration partnership for accounting software users to seamlessly connect invoice management with Kredinor's collection services.
- TripletexcoreCloud-based accounting software integration enabling automatic invoice transfer and status updates between Tripletex and Kredinor systems.
- XledgercoreERP system integration for enterprise clients allowing seamless debt collection workflow from Xledger to Kredinor.
- Urbant VerkstedminorCollaboration with Urbant Verksted on financial education for youth. The partnership combines Kredinor's industry expertise with Urbant Verksted's youth outreach approach to develop programs like 'Smartbetaler' helping young people build financial literacy.
- ECA International Collection NetworkminorInternational network for cross-border debt collection enabling Kredinor to handle collections across multiple countries through local partner agencies.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Kredinor competitors and assessment
Company assessmentDirect peers
- Aktiva Rahoitus Oy: Finnish debt collection and credit management company. Direct Nordic peer and competitor to Kredinor in the Finnish market with comparable invoice-to-collection service suite.
- EOS Group: German-owned European debt collection group (part of Otto Group) operating across multiple European markets including the Nordics. Comparable as a diversified CMS + receivables management player.
- B2 Holding ASA: Norwegian-listed debt collection and financial services group operating across the Nordics. Direct domestic competitor to Kredinor with overlapping CMS and NPL portfolio services.
- Lowell Group: UK-headquartered pan-European debt purchaser and servicer with operations in the Nordics. Closely comparable business model combining purchased NPL portfolios with outsourced collection services.
- Intrum AB: Sweden-based, the largest credit management and debt collection company in Europe with a strong Nordic footprint. Most direct strategic comparable to Kredinor's pan-Nordic CMS + NPL platform model.
- Hoist Finance AB: Swedish specialist in purchasing and servicing non-performing loan portfolios across Europe. Directly comparable to Kredinor's Portfolio Investment business and Nordic collection footprint.
- Alektum Group: Swiss-headquartered debt collection and credit management firm with Nordic operations. Comparable CMS + portfolio services model competing for similar European client base.
Regional players
- Capital Recovery A/S: Danish debt collection agency serving the Danish market. Comparable core offering (inkasso + receivables management) but a smaller, Denmark-only player rather than a pan-Nordic competitor.
Broad incumbents
- Coface SA: French-listed trade credit insurance and receivables management provider with global operations. Comparable on the receivables/B2B credit management side, though its primary business is credit insurance rather than third-party debt collection.
- PRA Group, Inc. US-listed global debt purchaser operating across the US, UK, and mainland Europe. Larger incumbent with a comparable purchased-NPL + outsourced collections model, though broader and more US-weighted.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
Kredinor social profiles
Digital presenceKredinor compliance and trust
Trust signalCompliance2 records
Kredinor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kredinor leadership team
Management profileNumber of profiles
Profiles10 records
Kredinor subsidiaries and ownership
Company hierarchySubsidiaries1 record
Kredinor funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kredinor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kredinor
What does Kredinor do?
Kredinor provides debt collection and credit management services to businesses across Norway, Sweden, Denmark, and Finland. Its offerings span the full receivables lifecycle including electronic invoice distribution (Kredinor365), invoice service management (Fakturaservice), professional debt collection (Inkasso), and the purchase of non-performing loan portfolios (Porteføljekjøp). Supporting services include legal proceedings, customer service, payment solutions, analytics, and an e-learning platform. End customers (debtors) interact through a self-service portal (Min Side) for payments and case management.
Is Kredinor a public or private company?
Kredinor is a private company. It is classified as corporate owned and is currently operating.
When was Kredinor founded?
Kredinor was founded in 1905. It employs 501 to 1,000 people.
Where is Kredinor based?
Kredinor is headquartered in Oslo, Norway, in the Europe region.
How does Kredinor make money?
Three revenue lines are on record. Credit Management Services (CMS) is the primary driver. The others are portfolio Investments (PI) and invoice Distribution Services.
Who are Kredinor's main competitors?
Direct peers on record are Aktiva Rahoitus Oy, EOS Group, B2 Holding ASA, Lowell Group, Intrum AB, Hoist Finance AB and Alektum Group. Capital Recovery A/S is listed as a regional player. Broad incumbents are Coface SA and PRA Group, Inc..
Does Kredinor have an API?
No public API is recorded for Kredinor.
What industry is Kredinor in?
Kredinor's product category is Debt Collection Services. Its primary akta.pro industry code is BPAIADAD, Collections, Arrears Management & Debt Enforcement, with a secondary code of FSAKAJAN, Utilities/Telecom & Other Non-Financial Receivables Collections. Its NAICS code is 561440 and its SIC code is 7320.