The Life Link

What The Life Link does

The Life Link is a Santa Fe, New Mexico-based nonprofit (founded 1987, 51–100 employees) operating as a Licensed Community Mental Health Center, Core Service Agency, and HUD-approved housing agency accredited by CARF. It delivers a coordinated suite of community-based services targeting individuals and families experiencing chronic homelessness, mental illness, trauma, exploitation, and addiction, organized around five core program areas: Housing Support, Mental Health Support, Substance Abuse Support (including an Intensive Outpatient program for co-occurring disorders), Human Trafficking Aftercare (a specialized time-unlimited, trauma-informed program with a proprietary "505-GET-FREE" outreach framework), and The Clubhouse (community-based recovery support), complemented by mobile Outreach Services and a "Get Help Now" intake channel. Service delivery is grounded in a client-driven, rights-based, trauma-informed care model that integrates peer support workers with lived experience and licensed clinicians (LPCC, LCSW, LADAC, PsyD credentialing across staff).

The organization's underlying technology stack is service- rather than software-driven: there is no public API, SDK, or mobile application, and no AI/ML infrastructure disclosed. Its proprietary assets are clinical and procedural (the 505-GET-FREE Human Trafficking Outline, CARF-accredited programs, and certified peer support methodology) rather than digital. Distribution is exclusively direct, in-person service delivery from a single facility at 2325 Cerrillos Rd., Santa Fe, supplemented by community events (the annual Be Kind To Your Mind Mental Health Festival and Rhythms of Recovery Dance-A-Thon), a bi-weekly radio podcast ("To Your Health" on KTRC 103.7/1260AM and santafe.com), and social media presence (Instagram, Facebook). GTM is event- and community-driven, with referral pipelines from partner healthcare providers and social service agencies.

The business model is nonprofit: revenue derives from individual donations, government grants and contracts (HUD/Core Service Agency funding streams), and event sponsorships. Services are provided on a sliding scale or at no cost; no fee-for-service pricing is publicly disclosed. The organization reports no parent company, no venture backing, and operates independently under a board chaired by Craig O'Hare with CEO Michael DeBernardi (PsyD, MS) and CFO Christy O'Neil. Recognition includes "Best of Santa Fe #1 Mental Health Provider" for two consecutive years (regional community-voted).

Name

The Life Link

Legal name

The Life Link

Website

https://thelifelink.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

51–100 employees

Short description

The Life Link is a Santa Fe-based nonprofit Licensed Community Mental Health Center, Core Service Agency, and HUD-approved housing agency providing integrated housing, mental health, substance abuse, human trafficking aftercare, and recovery support services to individuals and families experiencing homelessness, mental illness, trauma, exploitation, and addiction.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Other Individual and Family Services (624190), Community Housing Services (62422), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industry

Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI)

Keywords

• Community mental health
• Substance abuse treatment
• Homeless housing support
• Human trafficking aftercare
• Peer support services

Headquarters

HQ city

Santa Fe

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Donations: Individual donations from community members supporting the nonprofit mission to break cycles of homelessness, mental illness, trauma, exploitation, and addiction.
2. Government Grants and Contracts: HUD-approved housing agency and Core Service Agency receiving government funding for housing support and mental health services.
3. Event Sponsorships: Corporate sponsorships for community events like the Be Kind To Your Mind Mental Health Festival and Rhythms of Recovery Dance-A-Thon, with logo placement and marketing benefits.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

The Life Link is a nonprofit community mental health center that delivers housing support, mental health counseling, psychiatric services, peer support, substance abuse treatment (including an Intensive Outpatient program), and human trafficking aftercare to individuals and families in Santa Fe, New Mexico. It also operates mobile outreach, The Clubhouse recovery program, and crisis access through its Get Help Now service.

Product overview

The Life Link offers a coordinated suite of social services organized around five core program areas: Housing Support (preventing homelessness and helping homeless individuals find safe housing), Mental Health Support (counseling, psychiatric services, and peer support), Substance Abuse Support (co-occurring disorder services, Intensive Outpatient program), Human Trafficking Aftercare (trauma-informed care for survivors), and The Clubhouse (community-based recovery support). These programs work together to address the interconnected challenges of chronic homelessness, mental illness, trauma, exploitation, and addiction in the Santa Fe community.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Support

Quantifiable outcome

• Comprehensive mental health and recovery services for individuals facing homelessness, mental illness, trauma, exploitation, and addiction

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• KTRC 103.7 / 1260AM / santafe.comcoreStrategic or Co-development PartnerBroadcast partnership for 'To Your Health' podcast, airing Saturdays at 10am on KTRC 103.7, 1260AM and streaming on santafe.com radio stations
• Genoveva Chavez CenterminorStrategic or Co-development PartnerEvent venue partnership for the 'Be Kind To Your Mind Mental Health Festival' scheduled for Saturday, May 10th at Genoveva Chavez Center in Santa Fe

Scale indicators3 records

Recent moves1 record

Others

• Mental Health America: Largest national nonprofit addressing mental health needs through advocacy, education, and peer support services. Comparable in nonprofit, community mental health mission space and peer-support orientation, though at an advocacy/policy scale rather than direct-service delivery.
• NAMI: National Alliance on Mental Illness — leading mental health advocacy and peer support organization. Comparable focus on mental health awareness, peer support, and community education, though operates as an advocacy/peer-support umbrella rather than a direct service provider.

Direct peers

• SummitStone Health Partners: Northern Colorado community mental health center offering mental health, substance use, crisis, and housing-related supports. Operates as a licensed community behavioral health provider serving a defined regional catchment, similar to The Life Link.
• Howard Center: Vermont-based nonprofit community mental health center delivering mental health, substance use, and developmental services across an integrated service array. Closely comparable in mission and multi-program community-based delivery.
• Aspire Health Partners: Central Florida nonprofit providing mental health, substance abuse, and housing services to vulnerable populations. Offers a comparable integrated mental health + housing service delivery model.
• Bayless Integrated Healthcare: Arizona-based integrated behavioral and primary care provider with strong peer support and recovery services. Comparable focus on co-occurring disorders and community-level mental health delivery.
• Connections Community Support Programs: Delaware-based nonprofit serving individuals with mental health, substance use, and housing needs through community-based programs. Comparable in combining peer support, housing support, and behavioral health services.
• Thresholds: Chicago-based nonprofit providing an integrated mix of mental health, substance use, housing, and recovery services to individuals facing homelessness and behavioral health challenges. Operates a comparable community mental health + supportive housing model.

Broad incumbents

• Centerstone: Large national nonprofit operating community mental health, substance use, and housing programs across multiple states. Significantly larger scale but operates in the same community mental health center category as The Life Link.
• Volunteers of America: National nonprofit operating housing, behavioral health, and recovery programs across the U.S. Operates in many of the same service categories (housing, recovery, mental health support) at much greater scale and geographic breadth.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thelifelinkorg
• Instagraminstagram.com/thelifelinknm
• LinkedInlinkedin.com/company/the-life-link

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Life Link