Cubezix Business Technologies

What Cubezix Business Technologies does

Cubezix Business Technologies is a Dubai-headquartered IT solutions provider founded in 2017 that delivers end-to-end managed IT services to small, mid-market, and enterprise customers primarily across the MENA region. Its portfolio spans IT Annual Maintenance Contracts (AMC), IT outsourcing, IT infrastructure design and installation, structured cabling, cloud migration and management, cybersecurity, ELV solutions (CCTV/access control), Office 365 enablement, and business software services (ERP, CRM, BPO). Service delivery is anchored by a proprietary IT Service Management (ITSM) platform used for ticket triage and a Continuous Process Improvement (CPI) methodology built on the ITIL framework, with stated 24/7 helpdesk coverage and a 15-minute response time target.

The company's revenue model is a hybrid of recurring managed services (IT AMC subscriptions, cybersecurity, cloud email hosting) and project-based professional services (new office IT setup, infrastructure deployment, IT relocation, structured cabling). Pricing is quote-based with annual billing cadences and no publicly disclosed tiers; market context suggests Dubai IT infrastructure services run $75–$400 per user per month. Go-to-market is direct enterprise and SMB field sales, supplemented by SEO-driven content marketing and consultation-led inbound lead capture. Strategic partnerships with Microsoft Azure, Google Workspace, DigitalOcean, Microsoft Exchange, and UAE carriers Du and Etisalat underpin the underlying technology stack.

CubeZix is privately held with no disclosed funding, ownership structure, leadership team, revenue, or financial performance. The company reports 1,500+ completed projects, 79 verified customer reviews, and 98% client satisfaction, and has won the SMB Connect Award in both 2024 and 2025. Its strategic positioning is horizontal — serving diverse verticals including real estate, healthcare, construction, accounting, finance, and international business — concentrated within a single regional geography (Dubai/UAE, with stated MENA reach).

Name

Cubezix Business Technologies

Legal name

CubeZix

Website

https://cubezix.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Cubezix Business Technologies is a Dubai-based IT solutions provider founded in 2017 that delivers managed IT services, infrastructure, cloud, cybersecurity, and ELV solutions to SMBs, mid-market, and enterprise customers across the MENA region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• Managed IT services
• IT infrastructure solutions
• Cloud computing services
• Cybersecurity services
• Structured cabling services

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT AMC (Annual Maintenance Contracts): Recurring annual maintenance contracts providing ongoing IT support, troubleshooting, and system maintenance for client IT infrastructure.
2. IT Outsourcing Services: BPO and managed IT services outsourced to CubeZix for ongoing IT management and operations.
3. IT Infrastructure & Setup Services: New office IT setup, structured cabling, network installation, server installation, and infrastructure deployment services.
4. Cloud Computing Services: Cloud computing solutions including SaaS, PaaS, and IaaS offerings, cloud migration, and cloud management services.
5. Cybersecurity Services: Comprehensive cybersecurity services including threat monitoring, firewall management, email protection, and disaster recovery.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

CubeZix is an IT solutions provider in Dubai offering end-to-end IT services to businesses across the MENA region, including IT Annual Maintenance Contracts (AMC), IT outsourcing, IT infrastructure setup, cloud computing (SaaS, PaaS, IaaS), cybersecurity, structured cabling, and managed support delivered through a proprietary ITSM platform with 24/7 helpdesk.

Product overview

CubeZix is an IT solutions provider offering a comprehensive portfolio of managed IT services, IT infrastructure solutions, and security services across the MENA region. The company's offering is organized as a unified service platform with multiple integrated service lines including IT AMC (Annual Maintenance Contract) as the core support offering, supplemented by IT Outsourcing, Cloud Migration, Cyber Security Services, and IT Infrastructure Solutions. Additional specialized services include Network Support Services, Remote IT Support, IT System Monitoring, Cloud Computing Solutions (supporting Microsoft Azure, Google Apps, DigitalOcean), Cloud Email Hosting (Microsoft Exchange), Office 365 Services, and Server Virtualization. The company also provides physical security solutions including CCTV Installation, Access Control & Time Attendance, and SIRA Approved CCTV Installation. Communication solutions include Office Telephone System (IP PABX), VPN Solutions, Structured Cabling, and ICT Solutions. Business enablement services include ERP Solutions, CRM Solutions, BPO Outsourcing, Digital Transformation, IT Consultancy, and New Office IT Setup. The portfolio is delivered through a consulting-led approach with 24/7 support, remote monitoring, and professional IT helpdesk services.

Differentiator

Problem solved

Functional benefit

Products and services

• IT AMC (Annual Maintenance Contract) Annual maintenance contract providing reliable, proactive IT support and 24/7 monitoring to ensure seamless IT operations for businesses across the MENA region.
• IT Outsourcing Managed IT services allowing businesses to outsource IT functions so they can focus on core operations while CubeZix manages their IT infrastructure.
• IT Infrastructure Solutions Comprehensive IT infrastructure design, installation, and support services including network setup, server management, and hardware procurement for businesses.
• Cloud Migration Seamless transition services that move business operations to cloud environments for enhanced efficiency and scalability.
• Cloud Computing Solutions Bespoke cloud computing services offering SaaS, PaaS, and IaaS options built on Microsoft Azure, Google Apps, and DigitalOcean for cost savings and scalability.
• Cloud Email Hosting Services Managed cloud email hosting using Microsoft Exchange, providing secure, accessible email with mobile access and disaster recovery for businesses.
• IT Support Reliable, proactive IT support services available 24/7 for business continuity and issue resolution across the MENA region.
• IT Consultancy Strategic IT consulting providing custom-designed IT consultancy and support systems aligned with business objectives.
• IT Helpdesk Services 24/7 IT helpdesk support with certified professionals providing multi-channel assistance via phone, email, web chat, or secure portal.
• IT System Monitoring Proactive IT system monitoring providing real-time oversight, early problem detection, and trend analysis for uninterrupted operations.
• Network Support Services Scalable network support including 24/7 monitoring, remote issue resolution, network security, and infrastructure management for enterprises.
• Remote IT Support Services 24/7 remote IT support ensuring business continuity with seamless remote access, proactive monitoring, and expert troubleshooting.
• Cyber Security Services Comprehensive cybersecurity services including email protection, malware protection, firewall management, threat detection, and 24/7 data backup for businesses.
• Server Virtualization Services Virtualization solutions optimizing IT infrastructure for efficiency, scalability, and improved resource utilization.
• Office Telephone System IP PABX office phone solutions enabling scalable, cost-effective unified communication with remote work facilitation.
• VPN Solutions Secure, private network access solutions enabling secure business network connectivity for remote and distributed teams.
• Firewall Installation Advanced firewall installation and configuration services protecting business networks from cyber threats.
• Office 365 Services Microsoft 365 implementation and support services enabling seamless collaboration and productivity for businesses.
• Data Backup & Disaster Recovery Services Business continuity solutions providing regular data backups, disaster recovery planning, and emergency mailbox services.
• IT Hardware Services Procurement, installation, and maintenance of reliable, high-performance technology hardware and software solutions.
• Structured Cabling Organized cabling solutions including copper and fiber optic connectivity for stable, scalable, and future-ready network performance.
• CCTV Installation Dubai Professional CCTV installation services including IP-based cameras, remote monitoring, and AI-enabled surveillance solutions for businesses.
• Access Control & Time Attendance Biometric access control systems using fingerprint, facial recognition, and iris scanning for enhanced security and workforce management.
• New Office IT Setup Complete IT setup solutions for new offices including consultation, implementation, infrastructure design, and ongoing support.
• IT Relocation Office IT relocation services ensuring smooth transition of technology infrastructure during business moves.
• BPO Outsourcing Business process outsourcing services helping businesses maximize efficiency and reduce operational costs.
• ICT Solutions Integrated Information and Communications Technology solutions combining IT and telecommunications for comprehensive business technology needs.
• ERP Solutions Enterprise Resource Planning software solutions streamlining business processes and management operations.
• Digital Transformation Modernization services helping businesses transform operations using digital technologies for greater agility.

Quantifiable outcome

• 45% reduction in infrastructure operational costs for clients
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure is a cloud platform partner providing infrastructure, platform, and software services. CubeZix offers cloud solutions based on Microsoft Azure as part of their IaaS and PaaS offerings.
• Google AppscoreTechnology or IntegrationGoogle Apps (Google Workspace) is offered as part of CubeZix's cloud computing and productivity solutions for businesses.

Scale indicators7 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Help AG: UAE-headquartered cybersecurity and managed security services provider (now part of e&). Overlaps with CubeZix on cybersecurity services, network security, and managed IT support for regional enterprises.
• Gulf Business Machines (GBM): UAE-headquartered IT solutions provider offering managed services, infrastructure, cloud, and cybersecurity across the Gulf. Closest direct peer given similar AMC/managed services model, regional footprint, and enterprise customer base.
• Emitac Enterprise Solutions: UAE-based IT solutions and services company delivering IT outsourcing, infrastructure, cloud, and managed support. Comparable product mix and mid-market/enterprise customer orientation in Dubai.
• MDS Computers (MDS SI): UAE-based systems integrator providing IT infrastructure, managed services, and enterprise solutions. Directly competes with CubeZix in Dubai IT services and AMC contracts.
• Cloud Box Technologies: UAE cloud-focused IT services and solutions provider specializing in cloud migration, managed services, and Microsoft/Google workspace deployments. Directly comparable cloud-first services portfolio.

Broad incumbents

• Wipro (Middle East): Global IT services provider with significant Middle East operations offering managed services, cloud, and cybersecurity. Comparable to CubeZix at the high end of the regional AMC market.
• Tata Consultancy Services (TCS) Middle East: Global IT services giant with a substantial UAE and Middle East presence offering IT outsourcing, infrastructure management, and digital transformation. Competes for large AMC and managed services contracts.
• Atos (Middle East): Global IT services and digital transformation firm with Middle East delivery centers providing managed infrastructure and workplace services. Overlaps with CubeZix on outsourced IT operations.
• Fujitsu (Middle East): Global IT services incumbent with active Middle East operations delivering managed services, cloud, and digital workplace. Competes for the same enterprise IT outsourcing deals but at significantly larger scale.

Regional players

• Al Moammar Information Systems (MIS): Saudi Arabia-headquartered IT services firm delivering IT outsourcing, infrastructure, and managed services. Operates in MENA but primarily serves the Saudi market—comparable in scale and offering mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cubezix Business Technologies