Arcaplanet
Arcaplanet is Italy's leading specialty pet care retailer, operating a national omnichannel platform of physical stores, e-commerce, and mobile apps that sells pet food, accessories, and adjacent services (grooming, insurance, nutritional consulting) to Italian pet owners.
- Company typePrivate
- Founded1994
- HeadquartersCarasco, Italy
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Arcaplanet does
Arcaplanet is Italy's leading specialty pet care retailer, operating an integrated omnichannel platform that combines a national network of physical pet stores, an e-commerce site (arcaplanet.it), and native iOS and Android mobile applications. Founded in 1994 and headquartered in Milan (legal entity AGRIFARMA S.P.A a socio unico), the company sells pet food and accessories for dogs, cats, and other household pets, and complements its core retail offering with a portfolio of services: an in-store Pet Wash grooming service, nutritional consulting, a pet insurance product (Assicurazione Cane e Gatto), a weight management program (Programma Diete Leggere), gift cards, and the Arcacard loyalty program.
The company's technology stack is a standard multi-channel retail platform supporting online ordering, click-and-collect (Ordina e Ritira), app-exclusive promotions, and last-mile delivery through partnerships with Glovo and Deliveroo. Arcaplanet distributes exclusive own-brand products alongside third-party brands such as Purina Pro Plan, and supports its merchandising with monthly promotional flyers (Volantini), seasonal campaigns (ARCA DAYS, Black Friday, Cyber Monday, MasterCard Days), and editorial content via the Arcaplanet Magazine.
Arcaplanet's business model is retail-driven: it generates revenue primarily through one-time sales of pet food and accessories via its own physical and digital storefronts, with secondary transaction-based revenue from services (grooming, consulting, insurance). The company previously operated under private equity ownership by Cinven, which expanded the store network and digital services; in July 2024 Cinven sold the business to Fressnapf Group as part of a transaction that also saw Cinven reinvest in Fressnapf, positioning the combined entity as a major pan-European omnichannel pet care platform. Past M&A includes the 2017 acquisitions of Mondial Pet Distribution and Fortesan to broaden supply chain and product portfolio.
Arcaplanet firmographics
Firmographics- Name
- Arcaplanet
- Legal name
- AGRIFARMA S.P.A a socio unico
- Website
- https://arcaplanet.it
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Arcaplanet is Italy's leading specialty pet care retailer, operating a national omnichannel platform of physical stores, e-commerce, and mobile apps that sells pet food, accessories, and adjacent services (grooming, insurance, nutritional consulting) to Italian pet owners.
- Ownership category
- akta.pro rank
Arcaplanet industry classification
Industry- Product category
- Pet Care Retail
- NAICS
- Pet and Pet Supplies Retailers (459910), Pet Care (except Veterinary) Services (81291)
- akta.pro primary industry
- Pet Supplies Omnichannel (CRAFAEAJ)
- akta.pro secondary industries
- Pet Health & Wellness Retail (Supplements, OTC, Flea/Tick) (CRALAHAC), Weight Management & Metabolic Support Supplements (HLAMALAH)
Keywords
Where Arcaplanet is headquartered
LocationHeadquarters
- HQ city
- Carasco
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
Arcaplanet business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Pet Food and Accessories Retail: Sale of pet food, accessories, and related products through physical retail stores and e-commerce channels
- Services Revenue: Revenue from services including Pet Wash (grooming), nutritional consulting, insurance products, and click-and-collect services
Go-to-market motion1 record
Distribution channels6 records
Marketing channels4 records
Arcaplanet product offering
Product offeringCore offering
Arcaplanet is an Italian omnichannel pet care retailer selling pet food and accessories for dogs, cats, and other domestic animals through physical stores, an e-commerce website, and mobile applications. The company supplements retail with in-store services including Pet Wash grooming, nutritional consulting, pet insurance, and click-and-collect, alongside loyalty (Arcacard) and delivery partnerships with Glovo and Deliveroo.
Product overview
Arcaplanet is an Italian pet care retailer operating as an omnichannel platform combining physical retail stores with digital commerce. The core offering consists of pet food and accessories for dogs, cats, and domestic animals, available through a network of retail locations and an e-commerce platform. The product portfolio includes the mobile shopping app and click-and-collect service as primary digital channels, supplemented by loyalty services (Arcacard), specialized in-store services (Pet Wash, nutritional consulting), insurance products (pet insurance), promotional programs (monthly flyers, seasonal campaigns), and editorial content (Arcaplanet Magazine). Delivery partnerships with Glovo and Deliveroo extend the online shopping experience to last-mile delivery.
Differentiator
Problem solved
Functional benefit
Brands
- Arcaplanet: Italian pet care retailer offering food and accessories for dogs, cats, and pets
Products and services
- Pet Wash Exclusive pet washing service available in physical Arcaplanet pet stores, offering professional grooming facilities for dogs.
- Assicurazione Cane e Gatto Pet insurance product offering coverage for dogs and cats, provided as an additional service to pet owners.
- Consulenza Nutrizionale Nutritional advisory service available at Arcaplanet pet stores, providing guidance on pet diet and nutrition.
- Ordina e Ritira (Click and Collect) Order online and collect in-store service allowing customers to place orders digitally and pick up products at their nearest Arcaplanet location for free.
- Gift Card Digital and physical gift cards available for purchase, allowing customers to give pet supplies as gifts.
- Programma Diete Leggere Weight management program for pets focusing on light diets and healthy nutrition, with associated product assortments.
Companies that use Arcaplanet
Customer profileSegments1 record
Ideal customer profiles1 record
Arcaplanet technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Arcaplanet partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- GlovominorDelivery partnership allowing customers to order pet food and have it delivered on-demand through the Glovo platform. Part of Arcaplanet's omnichannel strategy to provide convenient shopping options.
- DeliveroominorDelivery partnership enabling on-demand delivery of pet food products via the Deliveroo platform. Complements the company's physical store and e-commerce presence.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Arcaplanet competitors and assessment
Company assessmentBroad incumbents
- Fressnapf Group: Fressnapf Group is the parent company of Arcaplanet following the 2024 acquisition and is one of Europe's largest omnichannel pet care retailers, operating physical stores, e-commerce, and private label brands across multiple countries with a directly comparable business model.
- Nestlé Purina PetCare: Nestlé Purina is the world's largest pet food manufacturer, a critical supplier and brand partner (featured in Arcaplanet's promotions) that also competes indirectly through branded pet care offerings and adjacent services.
Direct peers
- Maxi Zoo: Maxi Zoo is a sister brand under Fressnapf Group operating pet retail stores and e-commerce in Italy, directly competing with Arcaplanet on assortment, services (grooming), and price with the same omnichannel model.
- Pets at Home: Pets at Home is the UK's leading omnichannel pet care retailer offering pet food, accessories, in-store grooming, vet services, and a loyalty program (Pets Club) — a closely comparable service-led, omnichannel pet retail model to Arcaplanet.
- Petco: Petco is a major US omnichannel pet care retailer combining product retail with services (grooming, veterinary, training, insurance), directly comparable in its services-plus-retail proposition to Arcaplanet's Pet Wash, insurance, and nutritional consulting stack.
- PetSmart: PetSmart is the largest US specialty pet retailer, operating physical stores, e-commerce, in-store grooming salons, and partnered veterinary clinics — a comparable omnichannel pet care platform with services attach.
- Zooplus: Zooplus is one of Europe's largest pure-play online pet retailers, active in Italy, and competes directly with Arcaplanet's e-commerce channel on assortment, pricing, and delivery in the same product categories.
- Jollyes: Jollyes is a UK high-street pet retailer operating physical stores, grooming services, and an online store — comparable mid-market omnichannel pet retail proposition to Arcaplanet's store-and-services model.
Regional players
- Tiendanimal: Tiendanimal is a leading Spanish omnichannel pet retailer operating stores, e-commerce, grooming, and veterinary services across Iberia — a closely analogous regional pet care specialist model in an adjacent geography.
- Tom & Co: Tom & Co is a Benelux-based omnichannel pet retail chain with stores, grooming, and e-commerce — comparable operating model to Arcaplanet, focused on a different but adjacent European region.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks1 record
Key highlights6 records
Customer concentration
Arcaplanet social profiles
Digital presenceArcaplanet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arcaplanet leadership team
Management profileNumber of profiles
Profiles3 records
Arcaplanet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arcaplanet M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arcaplanet
What does Arcaplanet do?
Arcaplanet is an Italian omnichannel pet care retailer selling pet food and accessories for dogs, cats, and other domestic animals through physical stores, an e-commerce website, and mobile applications. The company supplements retail with in-store services including Pet Wash grooming, nutritional consulting, pet insurance, and click-and-collect, alongside loyalty (Arcacard) and delivery partnerships with Glovo and Deliveroo.
Is Arcaplanet a public or private company?
Arcaplanet is a private company. It is classified as corporate owned and is currently operating.
When was Arcaplanet founded?
Arcaplanet was founded in 1994. It employs 251 to 500 people.
Where is Arcaplanet based?
Arcaplanet is headquartered in Carasco, Italy, in the Europe region.
How does Arcaplanet make money?
Two revenue lines are on record. Pet Food and Accessories Retail is the primary driver. The others are services Revenue.
Who are Arcaplanet's main competitors?
Broad incumbents on record are Fressnapf Group and Nestlé Purina PetCare. Direct peers are Maxi Zoo, Pets at Home, Petco, PetSmart, Zooplus and Jollyes. Regional players are Tiendanimal and Tom & Co.
Does Arcaplanet have an API?
No public API is recorded for Arcaplanet.
What industry is Arcaplanet in?
Arcaplanet's product category is Pet Care Retail. Its primary akta.pro industry code is CRAFAEAJ, Pet Supplies Omnichannel, with a secondary code of CRALAHAC, Pet Health & Wellness Retail (Supplements, OTC, Flea/Tick). Its NAICS code is 459910.