Travisa Passport & Visa Service

Name

Travisa Passport & Visa Service

Legal name

Travisa Visa Services, Inc.

Website

https://travisa.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices48 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Visa Processing Service Fees: Travisa charges service fees for processing travel visa applications on behalf of clients. Fees vary based on destination country, processing speed requirements, and complexity of the application. Government/consular fees are passed through separately.
2. Passport Service Fees: Expedited passport processing services with fees ranging from $199 for standard 2-3 week processing up to $899 for 1-day passport service. Additional fees for premium concierge service ($540) and government agency fees.
3. Premium/Concierge Service: High-touch personalized service offering step-by-step guidance from dedicated specialists including one-on-one consultations, timely reminders, and complete application management from start to finish.
4. Document Legalization Services: Authentication and legalization of official documents for use abroad, including apostille services, embassy legalization, and corporate document processing.
5. Corporate Account Services: Customized solutions for corporations including dedicated account management, customized web portals, and preferred corporate pricing for employee travel documentation needs.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Travisa Passport & Visa Service, operating as a brand under CIBT Global, Inc., facilitates the obtaining of travel visas, expedited passports, and document legalization for individuals and corporations across 200+ destinations. The company leverages a proprietary travel requirements database, customized web portals, and a global network of 60+ offices staffed by 1,500+ visa experts to deliver fast, accurate processing as quickly as one day, with dedicated account management for corporate clients.

Product overview

Travisa (operated by CIBT Global, Inc.) operates as a unified platform-plus-services model offering comprehensive travel document solutions. The core platform consists of a proprietary travel requirements database powering a digital portal that generates customized visa and passport application kits. Key service modules include Travel Visa Services (processing visas for 200+ destinations), Expedited Passport Services (renewals, first-time, child, lost/stolen, name changes, second passports), Electronic Travel Authorization (ETA) processing, Document Legalization & Authentication, and Corporate Travel Solutions with dedicated account management. Add-on modules include Premium Service/Concierge (high-touch personalized assistance), CIBT Assure (A1 certificate compliance for EU travel), Visa Support for Meetings & Events (group coordination), Cruise Lines Solutions, Tour Operators Solutions, and Onsite Services. The ecosystem also includes ancillary services such as Insurance Referral (battleface), International Driving Permits, Visa Quick Check (free requirement checker), and Order Status Tracking. As part of the CIBT family, the company also integrates with Newland Chase for corporate immigration services.

Differentiator

Problem solved

Functional benefit

Products and services

• Travel Visa Services Facilitates obtaining travel visas for business and leisure travelers going to 200+ destinations worldwide. Includes visa application preparation, submission to embassies/consulates, and tracking.
• Expedited Passport Renewal Expedited US passport renewal service enabling passport processing in as little as 1-3 days, including same-day options with limited availability.
• First-Time Passport Passport application service for individuals 16 years or older who have never applied for a US passport or whose passport expired more than five years ago.
• Child Passport Services Passport services for minors under 18, including those with expired or lost passports. For children 15 years or younger.
• Lost or Stolen Passport Replacement Replacement service for lost, stolen, or damaged passports, processing in as little as one day with proper documentation.
• Passport Name Change Service to update name on US passports due to marriage, divorce, or other legal name changes with proper documentation.
• Second Passport

Quantifiable outcome

• 97% client satisfaction rate
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered strategic, core and minor.

• Air ChinastrategicStrategic or Co-development Partner · 22 March 2024CIBT and Air China announced a distribution partnership giving Air China the ability to use CIBT's proprietary suite of products to inform United States outbound travelers of travel documentation requirements when traveling to China. This partnership enables Air China to provide better travel guidance to their customers.
• Newland ChasecoreStrategic or Co-development PartnerNewland Chase is part of CIBT's family of brands alongside Travisa. Newland Chase provides corporate immigration services, complementing Travisa's visa and passport services to offer comprehensive global mobility solutions for corporations.
• BlaircoreStrategic or Co-development PartnerBlair is part of CIBT's family of brands alongside Travisa. Blair specializes in document legalization services, complementing Travisa's visa and passport processing for comprehensive document solutions.
• BattlefaceminorGTM or Marketing PartnerBattleface is a referral partner providing individualized travel insurance for Travisa customers. Travisa refers customers to battleface for travel insurance needs, creating a complementary service offering for travelers.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• VFS Global: World's largest outsourced visa services and consular services provider, operating on behalf of governments and serving corporate and individual travelers globally. Directly comparable as a primary competitor in outsourced visa processing, passport services, and consular support across 60+ countries — the closest head-to-head rival to Travisa.
• BLS International Services: India-listed outsourcing services company providing visa, passport, consular, and citizen services to governments worldwide. Competitor in outsourced visa processing and passport services with a comparable global footprint and government-relations-driven model.
• VisaHQ: Online visa and passport services company providing individual and corporate visa application assistance globally. Comparable offering and customer base (individual travelers + corporate accounts) with overlapping destination coverage and competitive pressure on Travisa's e-commerce channel.
• TT Services (Teleperformance Visa Services): Outsourced visa and consular services provider operating visa application centers in multiple continents, often under government mandates. Directly comparable outsourced-visa-center operator model with overlapping geographic markets and corporate client overlap with Travisa.

Emerging players

• iVisa: Online-first visa and travel authorization service focused on electronic visas, eTAs, and digital application processing. Targets the same individual traveler segment as Travisa's direct-to-consumer channel, but with a digital-first delivery model rather than staffed offices.

Others

• Newland Chase: Sister brand under CIBT Global Inc. providing corporate immigration services (work permits, residence permits, global mobility). Sister company to Travisa within the same parent; comparable services for the same Fortune 500 client base and cross-selling/competitive dynamics within the CIBT family.

Broad incumbents

• Fragomen: Global immigration law firm providing corporate immigration services including visa processing, work authorization, and global mobility advisory. Comparable to Travisa/Newland Chase on the corporate immigration side with a legal-services-led model rather than a processing-led model.
• Berry Appleman & Leiden (BAL): Global corporate immigration law firm serving Fortune 500 and multinational clients with immigration, visa, and global mobility services. Competes with Travisa's corporate solutions segment and Newland Chase for the same enterprise immigration spend.

Regional players

• AlmavivA (Brazil Visa Services): Brazil-based provider of visa, passport, and consular services operating multiple visa application centers under government contracts. Comparable operating model to Travisa in Latin America; competes in regional markets (Brazil, South America) where Travisa also maintains office presence.
• Atlas Travel & Technology Services: US-based travel technology and visa services provider offering passport and visa processing to individual and corporate clients, particularly active in the Middle East and Indian subcontinent corridors. Comparable service catalog (passports, visas, document services) targeting similar traveler segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/travisa_visa
• Facebookfacebook.com/travisa-visa-services-148118015013

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travisa Passport & Visa Service