iHH
iHH (桓竑智聯) is a Taiwanese video-communications software company that builds the arctos platform — encrypted peer-to-peer and Web-RTC video SDKs and collaboration systems. It serves financial institutions, government, SMB retailers, and IoT device manufacturers in Taiwan.
- Company typePrivate
- Founded2016
- HeadquartersTaipei, Taiwan
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What iHH does
iHH (桓竑智聯股份有限公司 / Huanxing Smart Link Co., Ltd.) is a Taiwanese video-communications software company founded in February 2016 by 21 co-founders and led by Aryan Hung (Founder, CEO, and Chairman). The company builds the arctos platform, which combines two complementary communication mechanisms: a patented direct encrypted peer-to-peer video transmission technology that enables multi-party encrypted communication without relay servers, and a Web-RTC-based relay communication system that supports horizontal scaling of video rooms. arctos is packaged as an SDK for iOS, Android, Windows, and Web, plus the arctos Video Collaboration System that overlays CMS (Conferencing Management Server) and TMS (Task Management System) middleware with no-code business-process tools and integrations for e-KYC, OCR, facial recognition, and electronic signature.
The company's product portfolio spans three layers. At the core is the arctos SDK (including Device SDK and User SDK), which is licensed to equipment manufacturers and enterprise developers for embedding into existing apps and hardware products. The arctos Video Collaboration System is the enterprise offering, deployed at major financial institutions in Taiwan — banks, insurance companies, and securities firms — for customer service, loan processing, joint guaranty, online factory inspections, and regulatory-compliant e-KYC workflows. The consumer/SMB tier is delivered through the ISS Interactive Surveillance System (branded Okuma), providing remote monitoring, multi-device viewing, and customer/foot-traffic analytics for retailers, merchants, and IoT device manufacturers. Supporting products include Arctos Box, a hardware device for secure cross-border VPN connectivity using the same direct-encrypted transmission stack.
iHH monetizes through subscription-based SaaS (auto-renewing monthly or annual plans), SDK licensing (Device SDK and User SDK authorizations), professional system customization services (dual-system mobile apps, LINE OA integration, payment and EC integrations), and ISS surveillance subscriptions distributed via app stores and the member center. The go-to-market combines direct enterprise sales into financial institutions and government, channel/reseller partnerships with Taiwan-headquartered system integrators (Systex Group, TIIS, Hpi Corp) and OEMs (AZIO Electronics), and self-serve/PLG for the Okuma consumer tier. The company holds ISO 27001 and ISO 27701 certifications, has passed government source code scanning, and operates only in Taiwan despite a multilingual website. Headcount is 11-50 employees, no institutional funding rounds have been disclosed, and ownership is concentrated among the co-founding team.
iHH firmographics
Firmographics- Name
- iHH
- Legal name
- 桓竑智聯股份有限公司
- Website
- https://ihh.tw
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- iHH (桓竑智聯) is a Taiwanese video-communications software company that builds the arctos platform — encrypted peer-to-peer and Web-RTC video SDKs and collaboration systems. It serves financial institutions, government, SMB retailers, and IoT device manufacturers in Taiwan.
- Ownership category
- akta.pro rank
iHH industry classification
Industry- Product category
- Video Communication and Collaboration Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Video Player SDKs & Playback Apps (Web/Mobile/CTV) (MPAHAJAD)
- akta.pro secondary industry
- Cloud Video Surveillance (VSaaS) Setup & Management (HSAHACAE)
Keywords
Where iHH is headquartered
LocationHeadquarters
- HQ city
- Taipei
- HQ country
- Taiwan
- HQ region
- Asia
Offices2 records
Markets served
iHH business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Subscription-based SaaS Services: IHH offers subscription-based video collaboration services with automatic renewal. Users can subscribe through IHH apps, websites, or the member dashboard. Subscriptions auto-renew until the user stops the subscription. Billing can occur monthly or on an annual cycle depending on the plan chosen.
- arctos SDK Licensing: The arctos SDK is licensed to equipment manufacturers and enterprise customers for embedding into existing apps or products. Licensing revenue is generated from device SDK and user SDK authorizations.
- System Customization Services: IHH provides custom development services including dual-system iOS/Android APP development, LINE official account integration, backend/frontend systems, EC e-commerce systems, bank/payment integration, and industry-specific customizations. Services include feature expansion, system integration, and third-party value-add integration.
- ISS Interactive Monitoring System Subscription: The ISS Interactive Surveillance System and Service (Okuma) is the first product targeting small businesses, merchants, and device manufacturers. It provides remote monitoring, real-time communication, multi-device viewing, and customer analytics (foot traffic, customer behavior data).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Direct Order (Subscription-based) |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels5 records
iHH product offering
Product offeringCore offering
iHH provides proprietary video communication and collaboration solutions centered on its arctos technology platform. The company sells SDKs for direct encrypted peer-to-peer video communication, an enterprise video collaboration system with CMS/TMS management layers, and consumer-facing remote surveillance and analytics applications. Its offerings are deployed across financial institutions, government agencies, IoT device manufacturers, and small businesses, with a focus on reducing operational costs, lowering bandwidth dependency, and integrating business tools such as e-KYC, e-signature, and facial recognition.
Product overview
iHH offers a unified video communication platform centered on the arctos technology suite. The core offering consists of the arctos SDK (JavaScript/Web SDK) for browser-based video and the arctos links SDK for iOS, Android, and Windows native development, both enabling direct encrypted P2P communication. Built on this are two product tiers: the arctos Video Collaboration System (enterprise) combining these SDKs with relay-based WebRTC, CMS backend, and TMS middleware for financial and regulated industry use; and the Okuma consumer application suite featuring ISS Interactive Surveillance System for remote monitoring and analytics. Supporting products include Arctos Box for secure VPN connectivity and the Okuma Member Center for account management. The platform integrates AI-powered tools for document authentication, OCR, facial recognition, and voice transcription.
Differentiator
Problem solved
Functional benefit
Brands
- arctos: Video collaboration and direct communication platform with Web-RTC relay and peer-to-peer encrypted transmission technology. Provides SDK for iOS, Android, and Windows devices.
- Okuma
- Arctos Box (聚星網盒)
Products and services
- arctos SDK A direct encrypted peer-to-peer video communication SDK that enables smart devices to have remote video interaction capabilities. Available for iOS, Android, Windows, and Web platforms. Allows enterprises to embed video communication into existing apps or develop new applications with P2P video features, including both Device SDK for smart IoT device makers and User SDK for end-user application developers.
- arctos Video Collaboration System An enterprise video collaboration platform combining arctos SDK-powered apps with relay-based WebRTC communication, CMS backend, and TMS middleware. Provides integrated business tools including ID document recognition, facial recognition, e-signature, facial comparison authentication, Q&A database, and task management for regulated industries like finance and insurance. Supports horizontal scaling of video rooms and multi-template video room layouts.
- ISS Interactive Surveillance System (Okuma) A consumer-facing remote surveillance and analytics application providing remote monitoring, real-time communication, multi-device viewing, foot traffic analytics, and customer behavior insights for small businesses, merchants, and device manufacturers. Serves as iHH's primary platform for AI features and services.
- Arctos Box (聚星網盒)
Quantifiable outcome
- Platform availability rate of 99%+ for video collaboration system and platform (measured annually)
- +2 more outcomes
Companies that use iHH
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
iHH technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability6 records
Feature6 records
iHH partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered minor and core.
- Qualcomm QITC AcceleratorminorIHH was a member of the Qualcomm QITC (Qualcomm Innovation Challenge Taiwan) 2021 cohort. Qualcomm provides technology mentorship, networking, and exposure for IHH's 5G-related video communication solutions.
- AAMA Taipei Cradle ProjectminorIHH was accepted as a member of the 10th cohort of the AAMA Taipei Cradle Project startup accelerator in 2021. The program provides mentorship, investor connections, and growth support.
- FinTechSpace (金融科技創新園區)minorIHH was a member of the 6th cohort of the FinTechSpace innovation hub in Taiwan, supporting connections with financial institution partners and compliance expertise.
- E. Sun Bank Vertical Accelerator (玉山銀行垂直加速器)minorIHH was accepted into the E. Sun Bank Vertical Accelerator in 2021, providing connections to banking sector partners and potential financial institution customers.
- Taiwan International Entrepreneurs (TAIWAN國際創業家)minorIHH was selected into the TAIWAN International Entrepreneurs program in 2021, providing international startup exposure and connections.
- Microsoft for StartupsminorIHH was a member of the 2nd cohort of Microsoft for Startups program, gaining access to Azure cloud infrastructure, development tools, and enterprise sales channels.
- TAcc+ Accelerator PropelminorIHH was a member of the 2nd Propel cohort of TAcc+ (Taiwan Accelerator) in 2020, receiving mentorship and investment connections.
- StarFab AcceleratorminorIHH was a member of the 8th cohort of StarFab Accelerator, a Taiwan-based accelerator focused on IoT and smart tech startups.
- Garage+ Accelerator (Epoch Garage+)minorIHH was a member of the Garage+ startup accelerator in Taiwan, gaining access to mentorship and business development opportunities.
- IAPS (交大產業加速器)minorIHH was a member of the 9th cohort of IAPS (NCTU Industry Accelerator) in Taiwan, receiving acceleration support and industry connections.
- Global Hack TaiwanminorIHH participated in Global Hack Taiwan competition, winning the Systex Enterprise Award and gaining exposure in the startup ecosystem.
- Systex Group (精誠資訊)coreSystex Group (精誠資訊) is identified as a key channel partner (通路夥伴) and ICT alliance member. Systex is Taiwan's largest financial SI (system integrator), providing distribution and implementation of IHH's video communication solutions to financial institutions.
- TIIS Group (東宜資訊)minorTIIS Group (東宜資訊) is a channel partner (通路夥伴) distributing IHH's solutions in the Taiwan market.
- Hpi Corp (仁大資訊)minorHpi Corp (仁大資訊) is a channel partner (通路夥伴) distributing IHH's solutions.
- AZIO ElectronicsminorAZIO Electronics is a channel partner (通路夥伴) and equipment supply partner that integrates arctos technology into its products.
- FET Startup Accelerator (遠傳新創加速器)minorIHH was a member of the inaugural FET (遠傳電信) Startup Accelerator program, receiving 5G-related mentorship and corporate partnership opportunities.
- APTG 5G Accelerator (亞太電信 5G加速器)minorIHH was a member of the 2nd APTG (Asia Pacific Telecom) 5G Accelerator, providing connections to telecommunications industry partners.
- Chunghwa Telecom 5G Accelerator (中華電信5G加速器)minorIHH was a member of the 2nd Chunghwa Telecom 5G Accelerator in 2020, receiving 5G technology mentorship and industry connections.
- AI Star International Acceleration ProgramminorIHH reached the final competition stage of the AI Star International Acceleration Program in 2020, gaining AI and technology ecosystem connections.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
iHH competitors and assessment
Company assessmentDirect peers
- Agora: Agora provides real-time engagement SDKs for voice, video, and interactive streaming across web and mobile platforms—directly comparable to iHH's arctos SDK offering for embedding video communication into third-party applications.
- 100ms: 100ms offers video and audio SDK infrastructure for building live video applications comparable to arctos SDK, with similar developer-first API and integration model.
- Daily.co: Daily provides real-time video and audio APIs/SDKs for embedding video calls into applications—a comparable SDK-based video communication infrastructure provider competing for similar developer and enterprise integration use cases.
- LiveKit: LiveKit provides an open-source WebRTC platform and SDKs for building real-time video, audio, and data applications—a direct architectural and product peer to iHH's arctos SDK offering.
- Pexip: Pexip provides video conferencing infrastructure for regulated industries and large enterprises with self-hosted deployment—comparable to iHH's emphasis on secure, compliant video for financial institutions and government.
Broad incumbents
- Zoom Video Communications: Zoom is the dominant enterprise video collaboration platform, comparable to iHH's arctos Video Collaboration System. Operates at much larger scale with relay-server architecture; competes for the same financial-services and regulated-industry customers.
- Genetec: Genetec is a major provider of unified security and video surveillance solutions, comparable to iHH's Okuma ISS Interactive Surveillance System product line, particularly for enterprise and SMB physical security monitoring.
- Vonage Video API (Ericsson): Vonage's Video API offers embeddable video SDKs comparable to arctos SDK, with broader communications API portfolio. Now part of Ericsson, serving enterprise CPaaS customers.
- Twilio Video (now part of Cisco/Webex): Twilio's Programmable Video offers embeddable video SDKs comparable to arctos SDK, targeting developers building video into apps. As part of Cisco/Webex, it now competes more broadly as an incumbent platform.
- 8x8 (Jitsi): 8x8 acquired Jitsi, an open-source WebRTC video conferencing platform, providing enterprise video collaboration with embedded SDK capabilities—comparable to arctos's WebRTC-based relay communication product.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
iHH social profiles
Digital presenceiHH compliance and trust
Trust signalCompliance2 records
iHH financial estimates
Financial estimateRevenue estimate
Valuation estimate
iHH leadership team
Management profileNumber of profiles
Profiles1 record
iHH funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iHH M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iHH
What does iHH do?
iHH provides proprietary video communication and collaboration solutions centered on its arctos technology platform. The company sells SDKs for direct encrypted peer-to-peer video communication, an enterprise video collaboration system with CMS/TMS management layers, and consumer-facing remote surveillance and analytics applications. Its offerings are deployed across financial institutions, government agencies, IoT device manufacturers, and small businesses, with a focus on reducing operational costs, lowering bandwidth dependency, and integrating business tools such as e-KYC, e-signature, and facial recognition.
Is iHH a public or private company?
iHH is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iHH founded?
iHH was founded in 2016. It employs 11 to 50 people.
Where is iHH based?
iHH is headquartered in Taipei, Taiwan, in the Asia region.
How does iHH make money?
Four revenue lines are on record. Subscription-based SaaS Services are the primary driver. The others are arctos SDK Licensing, system Customization Services and ISS Interactive Monitoring System Subscription.
Who are iHH's main competitors?
Direct peers on record are Agora, 100ms, Daily.co, LiveKit and Pexip. Broad incumbents are Zoom Video Communications, Genetec, Vonage Video API (Ericsson), Twilio Video (now part of Cisco/Webex) and 8x8 (Jitsi).
Does iHH have an API?
Yes. iHH offers the arctos SDK (JavaScript/Web SDK) for implementing video functionality including relay-based communication, plus CMS APIs for task management. The SDK supports features like camera, microphone, speaker, screen sharing, paint board, message sharing, template switching, and video filters. The CMS API endpoints include task creation (createBlankTask), moderator assignment (createTaskModerator), participant management (createTaskPublisher), and task status updates (updateTaskStatus). Access tokens must be obtained through CMS User Authentication API. Developer documentation is at sdk-web.ihh.tw.
What industry is iHH in?
iHH's product category is Video Communication and Collaboration Software. Its primary akta.pro industry code is MPAHAJAD, Video Player SDKs & Playback Apps (Web/Mobile/CTV), with a secondary code of HSAHACAE, Cloud Video Surveillance (VSaaS) Setup & Management. Its NAICS code is 541511 and its SIC code is 7370.