What Community Nursing Services does

Community Nursing Services (CNS) is Utah's oldest nonprofit home health and hospice organization, established in 1928 when the Visiting Nursing Association of Salt Lake and the Private Duty Registry were merged into a single voluntary nonprofit agency. CNS is structured as a 501(c)(3) under the leadership of President and CEO Joel Macey, supported by a C-suite spanning nursing, finance, information, operations, therapy services, contracting, human resources, and community outreach. The organization operates nine physical offices stretching from Logan in northern Utah to St. George in the south, making services accessible to roughly 93% of the state's population, and employs more than 550 associates across clinical, operational, and administrative functions. Its service mix addresses post-acute, chronic, palliative, and preventive care through five integrated lines: skilled home health nursing and rehabilitation therapy; hospice and palliative care with a year of bereavement support; home medical equipment and respiratory services including HomeFill oxygen, CPAP/BiPAP, and breastfeeding products; mobile immunization clinics serving schools and workplaces; and a CHAP-certified infusion pharmacy offering TPN, autoimmune, and enteral therapies with statewide delivery and 24/7 on-call coverage.

Differentiation is anchored by signature programs such as the Charitable Care Program for uninsured and underinsured Utahns, the CNS Wish Program that fulfills personalized experiences for hospice patients, the Honor Salute veteran recognition initiative, and a grief and bereavement support service. Technology enablers include telehealth remote patient monitoring integrated into home health care, automated HomeFill oxygen refilling, and pharmacist-led infusion compounding with insurance and pre-authorization handling. Operational compliance is maintained through CHAP certification of pharmacy and respiratory services, Vaccines For Children provider status, Medicare and Medicaid certifications, and HIPAA-driven information practices.

The business model is hybrid: clinical services are reimbursed through Medicare Part A, Medicaid, and most private insurance plans, with CNS assuming responsibility for paperwork and billing, while charitable impact is sustained by individual donations, planned gifts, donor-advised funds, matching gifts, in-kind contributions, and premier foundation sponsors (George S. Eccles Foundation, Huntsman Family Foundation, University of Utah Health) channeled largely through the annual Art & Soup fundraiser. CNS has no venture or private equity capital, is governed by a Board of Trustees, and reinvests surpluses into statewide service expansion and charitable care. Strategic partnerships — including Huntsman Cancer Institute, U of U Health, Age-Friendly Health Systems, Caring Connections, National Partnership for Hospice Innovations, Homecare and Hospice Association of Utah, and Klarah (Cameroon) — extend reach into oncology support, geriatric care standards, grief research, and international nurse training.

Name

Community Nursing Services

Legal name

Community Nursing Services

Website

https://cns-cares.org

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Community Nursing Services (CNS) is Utah's oldest nonprofit home health and hospice agency, founded in 1928. Operating nine offices with 550+ associates statewide, it delivers skilled nursing, hospice, infusion pharmacy, home medical equipment, and immunization services under a Medicare/Medicaid reimbursement model.

Ownership category

akta.pro rank

Product category

Home Health and Hospice Care

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA)

akta.pro secondary industries

Home Hospice Agencies (HLAFAEAC), Home Infusion Therapy & IV Nursing Services (HLADAFAG)

Keywords

• Home health care
• Hospice services
• Home medical equipment
• Infusion pharmacy
• Mobile immunization clinics

Headquarters

HQ city

West Valley City

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Medicare/Medicaid Reimbursement: Home health and hospice services are covered under Medicare Part A, Medicaid, and most private insurance plans. Revenue is generated through reimbursement for skilled nursing, therapy services, medical equipment, and pharmacy services provided to eligible patients.
2. Charitable Donations and Grants: Nonprofit funding through individual donations, planned gifts, donor-advised funds, matching gifts, and in-kind donations supporting the Charitable Care Program that provides healthcare services to uninsured and underinsured Utahns.
3. Art & Soup Charity Event: Annual fundraising event featuring local Utah artists who donate 35% of sales to CNS charitable care and programming. Premier sponsors include University of Utah Health, Eccles Foundation, and Huntsman Family Foundation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Community Nursing Services provides skilled home health care, hospice and palliative care, home medical equipment (including HomeFill oxygen, CPAP, and Bili-light therapy), in-home and on-site immunizations (flu, COVID-19, childhood, and adult vaccines), and home infusion pharmacy services delivered across Utah through nine offices and a statewide home-delivery network. The nonprofit also funds a Charitable Care Program that supplies these services to uninsured and underinsured Utahns regardless of ability to pay.

Product overview

Community Nursing Services is Utah's oldest nonprofit home health and hospice organization, established in 1928, providing a comprehensive portfolio of home-based healthcare services. The core service offerings include Home Health Care (skilled nursing, rehabilitation therapy, disease management), Hospice Care (end-of-life support with medical equipment and bereavement services), Home Medical Equipment (oxygen systems, respiratory devices, breastfeeding products), Immunizations/Flu Clinics (childhood, adult, and COVID-19 vaccinations), and Infusion Pharmacy (in-home IV therapy including TPN and autoimmune treatments). These services are supported by special programs including the Charitable Care Program (for uninsured patients), CNS Wish Program (patient wish fulfillment), Honor Salute Program (veteran recognition), and Grief & Bereavement Support (yearlong family support). Telehealth capabilities enable remote patient monitoring. CNS operates nine locations across Utah and accepts Medicare, Medicaid, and most major insurance plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Health Care In-home skilled nursing services, rehabilitation therapy, disease management, home health care aides, medication management, IV pharmacy, and telehealth monitoring for patients recovering at home in Utah.
• Hospice Care Utah's first home hospice care providing physician and nurse visits, social worker counseling, spiritual care, medications, medical equipment, Life Stories, harp music therapy, bereavement support, Honor Salute, and the CNS Wish Program.
• Home Medical Equipment HomeFill oxygen system for portable oxygen refilling, airline-approved travel concentrators, CPAP and BiPAP breathing units, Medela breastfeeding products, and Bili-light therapy for newborns delivered across Utah.
• Immunizations and Flu Clinics Childhood and adult immunizations including flu shots, COVID-19 vaccines, HPV, pneumococcal, and shingles vaccines provided on-site at businesses, schools, and CNS clinics statewide.
• Infusion Pharmacy CHAP-certified in-home intravenous therapy including Total Parenteral Nutrition, autoimmune therapies, enteral nutrition via the ReNu Program, infusion suite services, with 24/7 on-call availability and delivery throughout Utah.
• Charitable Care Program Healthcare, hospice, and medical services provided at no or reduced cost to thousands of uninsured and underinsured individuals in Utah annually, covering hospice care, skilled nursing, therapy services, oxygen, and wound care.

Quantifiable outcome

• Nine offices accessible to 93% of Utahns
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Klarah (Cameroon)coreStrategic or Co-development Partner · 1 August 2024International partnership with telehealth platform serving Cameroon. CNS designed and implemented comprehensive online nurse training curriculum covering communication skills, pressure ulcer prevention, clinical assessment, and disease-specific management for 750+ nurses across 2,000+ visits
• Huntsman Cancer InstitutecoreStrategic or Co-development PartnerHealthcare partnership providing cancer care coordination and support services for patients in Utah
• University of Utah HealthcoreStrategic or Co-development PartnerMajor healthcare system partner providing comprehensive medical services and serving as presenting sponsor for CNS Art & Soup event
• Age Friendly Health SystemscoreStrategic or Co-development PartnerIHI initiative ensuring elderly patients receive evidence-based care focused on What Matters, Medications, Mentation, and Mobility
• Homecare & Hospice Association of Utah (HHAU)coreStrategic or Co-development PartnerIndustry association for home care and hospice providers in Utah; CNS actively participates in annual awards programs
• United WaycoreStrategic or Co-development PartnerCNS became a participating agency of Community Chest (later United Way) in 1930, supporting community health initiatives
• National Partnership for Hospice Innovations (NPHI)minorStrategic or Co-development PartnerNational organization supporting nonprofit hospices in delivering quality end-of-life care
• Caring Connections (University of Utah College of Nursing)coreStrategic or Co-development PartnerPartnership offering grief support groups and evidence-based support group content to CNS families; also collaborating on dementia grief research study

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Encompass Health: Operates inpatient rehab and a sizable home health and hospice segment; comparable in Medicare-certified home health services to CNS.
• Enhabit: Public home health and hospice pure-play spun out of Encompass Health; directly comparable in Medicare-certified home health/hospice operations.
• Compassus: Nonprofit-affiliated home health, hospice, and palliative care provider with national footprint and integrated delivery model similar to CNS.
• Aveanna Healthcare: National provider of pediatric and adult home health, hospice, and medical solutions with comparable Medicare home health offerings.
• Amedisys: National home health and hospice operator with full clinical services and Medicare-certification; directly comparable in core home health/hospice services to CNS.
• LHC Group: Large U.S. home health, hospice, and home-based primary care provider; closely mirrors CNS in service mix and patient population served.
• VITAS Healthcare: Largest U.S. hospice operator; directly comparable to CNS's hospice service line including end-of-life clinical and bereavement services.

Broad incumbents

• BrightSpring Health Services: Diversified home and community health provider including home health, hospice, pharmacy, and medical equipment; broader than CNS but overlapping in home-based services.

Regional players

• Help at Home: Large personal care and home health provider operating across multiple U.S. states; comparable in-home personal care service line to CNS's home health aide offerings.

Emerging players

• Option Care Health: National home and alternate-site infusion services provider; directly comparable to CNS's CHAP-certified Infusion Pharmacy business line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@CNSHomeHealthandHospice
• Facebookfacebook.com/CNSUtah
• LinkedInlinkedin.com/company/community-nursing-services
• Instagraminstagram.com/cns_cares
• Xx.com/CNS_Cares

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Nursing Services