D2R-Collect
D2R-Collect, operated by s2h Inc., is a cloud-based SaaS debt collection and accounts-receivable platform that automates pre-collections, receivables, and third-party collections via predictive AI, omni-channel outreach, and ERP integrations for SMB and mid-market collection agencies, lenders, universities, and enterprises across North America, the UK, and the EU.
- Company typePrivate
- Founded2005
- HeadquartersSan Jose, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What D2R-Collect does
D2R-Collect is a cloud-based SaaS debt collection and accounts-receivable management platform built and operated by s2h Inc., an Ontario corporation founded in 2005. The platform automates pre-collections, receivables, and third-party collections through rules-based workflows, omni-channel debtor outreach (phone, SMS, email, fax, letter), predictive AI prioritization, and configurable client portals. Core technology runs on IBM and Microsoft cloud infrastructure with regional data residency for GDPR compliance, and the platform integrates with major ERP systems (ORACLE, PeopleSoft, Banner, Datatel, SAGE, MS Dynamics), Equifax for credit bureau reporting, and VoIP/SMS/dialer providers.
The company sells a per-seat SaaS subscription starting at $83/user/month, complemented by a free tier, a 30-day free trial (extended to 60 days during COVID-19), and paid professional services including one-on-one training, custom reporting, data conversion, and consulting. Its customer base is segmented across six verticals: collection agencies, financial institutions, universities, enterprises, property management, and (via the D2R Legal module) law firms and paralegals. It claims a multi-jurisdiction compliance footprint covering GDPR, PIPEDA, FDCPA, and LPCA, and a strategic partnership with CIAL Dun & Bradstreet to embed credit and business intelligence into collection decisions.
Commercially, D2R-Collect pursues a hybrid go-to-market combining product-led growth (free trial, self-serve signup, low entry price) with inside sales and light enterprise field sales. Distribution is primarily direct digital self-service, supported by US, UK, and international toll-free lines and nine industry-association memberships (RMA, IACC, ACA International, Canadian Lenders Association, CSCA, etc.). The disclosed named customers are exclusively small Canadian collection agencies, the only disclosed executive is a VP of Sales and Marketing, and the company has not raised institutional capital or disclosed revenue, suggesting a small (11–50 employees), bootstrapped, founder-led operating profile.
D2R-Collect firmographics
Firmographics- Name
- D2R-Collect
- Legal name
- s2h Inc.
- Website
- https://d2r-collect.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- D2R-Collect, operated by s2h Inc., is a cloud-based SaaS debt collection and accounts-receivable platform that automates pre-collections, receivables, and third-party collections via predictive AI, omni-channel outreach, and ERP integrations for SMB and mid-market collection agencies, lenders, universities, and enterprises across North America, the UK, and the EU.
- Ownership category
- akta.pro rank
D2R-Collect industry classification
Industry- Product category
- Debt Collection and Accounts Receivable Management Software
- NAICS
- Collection Agencies (561440), Software Publishers (5132), Custom Computer Programming Services (541511)
- SIC
- Services-Consumer Credit Reporting, Collection Agencies (7320), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Third-Party Collection Agencies (Consumer) (FSAKAJAB)
- akta.pro secondary industry
- First-Party (In-House) Collections & Servicing (FSAKAJAA)
Keywords
Where D2R-Collect is headquartered
LocationHeadquarters
- HQ city
- San Jose
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
D2R-Collect business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- SaaS Subscription - Per User: Primary revenue stream from per-user monthly SaaS subscriptions. Pricing starts at $83/user/month with all-inclusive features, no hidden fees. Multi-user and term discounts available. Subscriptions automatically renew unless 30-day notice is given. Additional user subscriptions can be added mid-term at prorated pricing.
- Professional Services: One-on-one training sessions (remote or in-person), consulting services, custom reporting creation, data conversion/import/export development, and customization services. Rush charges may apply for prioritized feature requests. Additional services include website design, online marketing, social media marketing, and VoIP services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Standard SaaS subscription starting at $83/user/month |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
D2R-Collect product offering
Product offeringCore offering
D2R-Collect is a cloud-based SaaS debt collection and accounts receivable management platform that enables organizations to streamline pre-collections, receivables, and third-party collections through Automation Intelligence (Predictive AI and AI Automation), rules-based processes, and smart decisioning. The platform provides omni-channel debtor communication (SMS, email, phone, fax, letter), a Client Portal for self-service account access, ERP/legacy system integrations, credit bureau reporting via Equifax, and an AI-powered legal case management module (D2R Legal) for law firms. Pricing is offered at $83/user/month on a subscription basis with a 30-day free trial and no hardware requirements.
Product overview
D2R-Collect is a cloud-based SaaS debt collection and accounts receivable management platform. The core product, D2R-Collect SaaS Platform, provides a unified solution for pre-collections, receivables, and third-party collections. The platform integrates specialized modules including Automation Intelligence (Predictive AI and automation), D2R Legal (AI-powered legal case management), and Client Portal (client-facing access). Additional services include One-On-One Training, Custom Reporting, Data Conversion, Customization, and Consulting. The platform supports omnichannel communications (SMS, email, VoIP, letters, fax), ERP integrations (ORACLE, PeopleSoft, SAGE, Microsoft Dynamics), and credit bureau reporting. Available via subscription at $83/user/month with a 30-day free trial.
Differentiator
Problem solved
Functional benefit
Brands
- D2R Legal: AI-powered legal case management for law firms and debt collection with automation features.
Products and services
- D2R-Collect SaaS Platform Cloud-based SaaS debt collection and accounts receivable management platform that streamlines pre-collections, receivables, and third-party collections through automation, rules-based processes, and smart decisioning. Built as a fully hosted solution requiring no installation, hardware, or local database; available via subscription at $83/user/month.
- Automation Intelligence AI-powered automation module within D2R-Collect that combines Predictive AI and AI Automation to optimize collection strategies, predict debtor behavior, and streamline repetitive tasks including payment reminders, case prioritization, research, documentation, and compliance scoring.
- D2R Legal AI-powered legal case management module for law firms and debt collection agencies that streamlines legal collections workflows, court filing automation, and compliance tracking for legal debt recovery processes.
- D2R-Collect Free Trial 30-day free trial offering full access to all D2R-Collect tools and customer-only resources with no credit card required, enabling prospects to self-evaluate the SaaS platform before subscribing.
- Free Debt Collection Software Plan Free version providing basic tools to manage debt and credit accounts online, recover debts, collect efficiently, and attract clients through online account access. No risk, no obligation, and no credit card required.
- One-On-One Training Personalized training sessions conducted remotely or in-person where D2R experts walk users through the software. Available exclusively for paid customers at a nominal charge.
- Custom Reporting Service Custom report and letter creation services tailored to exact organizational requirements, including sorting, summarizing, filtering reports, and on-demand printing capabilities.
- Data Conversion Service Expert data transfer and import/export services utilizing ready-enabled data transfers or building custom import/export systems to migrate customer data efficiently with minimal disruption.
- Customization Service Flexible customization services enabling users to tailor the platform to specific business needs, including custom feature development, website design, online marketing, social media marketing, and VoIP services.
- Consulting Service Professional consulting leveraging D2R's industry expertise to bring process and operational efficiencies, including backup strategy refinement, account processing contact plan design, and real-time solutions for business issues.
Quantifiable outcome
- D2R-Collect customers make 3 times more collections after 1 year using the software. All of their customers report an increase in collections.
- +2 more outcomes
Companies that use D2R-Collect
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles6 records
D2R-Collect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability6 records
Feature15 records
D2R-Collect partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- CIAL Dun & BradstreetcoreCIAL Dun & Bradstreet and D2R-Collect joined forces to deliver an effective debt recovery solution. The collaboration combines Dun & Bradstreet's business intelligence and credit data with D2R-Collect's collection automation platform, enabling agencies to make more informed decisions about debtors.
- IBMcoreIBM is used as a cloud infrastructure provider for D2R-Collect. IBM cloud services support D2R's SLA agreements for GDPR compliance. European-based agency data is migrated to European clouds using IBM infrastructure. D2R references IBM's GDPR compliance measures as part of their data protection commitment.
- MicrosoftcoreMicrosoft is used as a cloud infrastructure provider for D2R-Collect. D2R's system components — print material, import/export, payments gateway, recordings, and data to the cloud — are protected via the latest Microsoft security and risk technology systems and patches. SLA agreements with Microsoft are updated for full GDPR compliance.
- ERP System Integrations (ORACLE, PeopleSoft, Banner, Datatel, SAGE, MS Dynamics)coreD2R-Collect provides configurable integration with multiple ERP and legacy systems including ORACLE, PeopleSoft, Banner, Datatel, SAGE, and MS Dynamics. Integration supports one-way or two-way data transfer, enabling single-entry and synchronized updates across all systems to avoid duplicate entries and redundant work.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
D2R-Collect competitors and assessment
Company assessmentDirect peers
- TCN: TCN is a cloud-based contact center and debt collection software platform serving third-party collection agencies and BPOs. It is the closest direct competitor to D2R-Collect given similar SaaS delivery, omnichannel communication, and compliance features.
- C&R Software: C&R Software offers debt recovery and collections management solutions for consumer and commercial creditors. Comparable product scope (collection workflow, compliance, reporting) targeting similar agencies and ARM operators.
- Collect! Software: Collect! is a debt collection software platform used by small and mid-sized collection agencies. Direct peer given overlapping SMB collection agency target market and core feature set (debtor management, letters, payments).
- Katabat: Katabat provides a debt collection and customer engagement platform for lenders, ARM firms, and financial institutions. Comparable in targeting first-party in-house collections and lenders, similar SaaS delivery and compliance orientation.
Broad incumbents
- Ontario Systems (Verint): Ontario Systems, now part of Verint, provides accounts receivable management (ARM) software to large collection agencies and creditors. Comparable in targeting collection agencies with workflow, compliance, and predictive dialer capabilities, though typically at larger enterprise scale.
- FICO: FICO is a large analytics and decisioning platform whose debt collection and recovery solutions (FICO Customer Communication Services) overlap with D2R's predictive prioritization. A broad incumbent that competes for the same financial-institution buyers.
- CGI Group: CGI provides enterprise IT and business services including collections360, a debt collection platform for major financial institutions and utilities. Comparable in serving lenders and large collection operations, though with broader services portfolio.
- TransUnion: TransUnion is a credit bureau that also offers debt recovery and TruVue-style collections analytics tools. Comparable as both a credit data provider (like D2R's D&B partnership) and a collections software competitor for financial institutions.
- Experian: Experian provides consumer credit reporting and collections-related analytics used by lenders and collection agencies. Overlaps with D2R's credit-bureau reporting features (Equifax integration) and competes for the same financial-services buyer.
Emerging players
- Cedar: Cedar is a healthcare-focused patient billing and collections platform with modern AI-driven personalization. Comparable as a SaaS debt/receivables collection player with AI emphasis, though differentiated by healthcare vertical focus and larger recent funding.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
D2R-Collect social profiles
Digital presenceD2R-Collect compliance and trust
Trust signalCompliance5 records
D2R-Collect financial estimates
Financial estimateRevenue estimate
Valuation estimate
D2R-Collect leadership team
Management profileNumber of profiles
Profiles2 records
D2R-Collect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
D2R-Collect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about D2R-Collect
What does D2R-Collect do?
D2R-Collect is a cloud-based SaaS debt collection and accounts receivable management platform that enables organizations to streamline pre-collections, receivables, and third-party collections through Automation Intelligence (Predictive AI and AI Automation), rules-based processes, and smart decisioning. The platform provides omni-channel debtor communication (SMS, email, phone, fax, letter), a Client Portal for self-service account access, ERP/legacy system integrations, credit bureau reporting via Equifax, and an AI-powered legal case management module (D2R Legal) for law firms. Pricing is offered at $83/user/month on a subscription basis with a 30-day free trial and no hardware requirements.
Is D2R-Collect a public or private company?
D2R-Collect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was D2R-Collect founded?
D2R-Collect was founded in 2005. It employs 11 to 50 people.
Where is D2R-Collect based?
D2R-Collect is headquartered in San Jose, United States, in the North America region.
How does D2R-Collect make money?
Two revenue lines are on record. SaaS Subscription - Per User is the primary driver. The others are professional Services.
Who are D2R-Collect's main competitors?
Direct peers on record are TCN, C&R Software, Collect! Software and Katabat. Broad incumbents are Ontario Systems (Verint), FICO, CGI Group, TransUnion and Experian. Cedar is listed as an emerging player.
Does D2R-Collect have an API?
Yes. D2R-Collect provides a public API enabling third-party applications to interoperate with the Services. The API supports integrations with Non-D2R-Collect.com Applications (e.g., Google, Facebook, Twitter). Users may install or enable third-party applications for use with Services. The subscription agreement references rate limits on calls against the application programming interface. No public developer documentation or SDK is explicitly mentioned.
What industry is D2R-Collect in?
D2R-Collect's product category is Debt Collection and Accounts Receivable Management Software. Its primary akta.pro industry code is FSAKAJAB, Third-Party Collection Agencies (Consumer), with a secondary code of FSAKAJAA, First-Party (In-House) Collections & Servicing. Its NAICS code is 561440 and its SIC code is 7320.