Arnold Machinery

What Arnold Machinery does

Arnold Machinery Company is a privately-held industrial equipment distributor founded in 1929 and headquartered in Salt Lake City, Utah. The company operates four business divisions — Material Handling (Hyster and Yale forklifts, warehouse racking, conveyors, storage systems, mezzanines), Construction Equipment (Volvo and Hitachi wheel loaders, articulated haulers, excavators, rollers, compactors), Mining Equipment (Hitachi mining excavators and trucks, JAWS buckets, remanufactured hydraulic cylinders and final drive units), and General Implement Distributors (wholesale farming equipment including mowers, log splitters, bale handling gear) — through more than 40 branch locations across 11 western U.S. states under exclusive territorial dealership arrangements with its manufacturer partners.

The company generates revenue across five streams: one-time new and used equipment sales, recurring equipment rentals, parts sales, service and maintenance contracts, and remanufacturing of OEM components (primarily Hitachi hydraulic cylinders and final drive units). Pricing is quote-based, varies by manufacturer, model, and configuration, and is offered through direct enterprise field sales via branch managers and dedicated sales representatives. The go-to-market combines direct branch-based sales, manufacturer-authorized dealer relationships (Hitachi, Volvo, Hyster, Yale), and a wholesale distribution channel through the General Implement division that supplies farm equipment dealers across the West and Midwest. Customer mix spans enterprise and mid-market accounts across mining, construction, warehousing, and agriculture, with named long-tenured customers including Whitaker Construction, Fisher Sand and Gravel, Glamis-Marigold Mining, SMA Solar Technologies, Icon Health & Fitness, Valley Implement, and Arizona Grain.

Underlying technology is limited to standard branch inventory and parts-management systems and the manufacturer-provided Hitachi Global e-Service remote machine monitoring platform; Arnold Machinery does not develop proprietary software, offer public APIs, or operate a mobile application. The company's primary differentiator is its registered Silver Service® customer satisfaction guarantee, a trademarked operating philosophy developed in 1986 by former Chairman Al Richer that empowers all associates to make decisions on the spot to resolve customer issues without policy restrictions. In February 2025 the Material Handling division extended its scope through an exclusive distribution partnership with Prime Robotics, adding autonomous mobile robots and warehouse automation consulting services to its Colorado offerings.

Name

Arnold Machinery

Legal name

Arnold Machinery Company

Website

https://arnoldmachinery.com

Company type

Private

Founded year

1929

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Arnold Machinery Company is a privately-held heavy equipment distributor founded in 1929, operating Material Handling, Construction, Mining, and General Implement divisions from 40-plus branches in 11 western U.S. states as an authorized dealer for Hitachi, Volvo, Hyster, and Yale.

Ownership category

akta.pro rank

Product category

Heavy Equipment Distribution

NAICS

Construction Machinery Manufacturing (333120), Commercial and Service Industry Machinery Manufacturing (3333)

SIC

Wholesale-Industrial Machinery & Equipment (5084), Farm Machinery & Equipment (3523), Industrial Trucks, Tractors, Trailors & Stackers (3537), Construction, Mining & Materials Handling Machinery & Equip (3530)

akta.pro industry

PRIMARYIMAHABAE

Cranes, Hoists & Overhead Material Handling (Industrial)

Industrials, Manufacturing & Construction/Industrial Machinery & Heavy Equipment/Material Handling & Logistics Equipment

Keywords

• Heavy equipment distribution
• Material handling equipment
• Construction machinery sales
• Mining equipment supply
• Agricultural implement wholesale

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices32 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Equipment Sales: Sale of new and used heavy equipment including forklifts, construction machinery, mining equipment, and agricultural implements from manufacturers such as Hitachi, Volvo, Hyster, Yale, and others.
2. Equipment Rentals: Short-term and long-term rental of heavy equipment to cover temporary or emergency needs. Available across all equipment divisions.
3. Parts Sales: Replacement parts for all equipment types sold, with vast inventory and fleet of service vehicles for delivery.
4. Service and Maintenance: Equipment repair, maintenance, and service department support across all divisions to keep machinery operating in peak condition.
5. Remanufacturing: Remanufacturing center handles OEM components including hydraulic cylinders and final drive units, particularly for Hitachi mining equipment.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Arnold Machinery Company is a heavy equipment dealer that sells, rents, and services new and used forklifts, construction machinery, mining equipment, and agricultural implements from manufacturers such as Hitachi, Volvo, Hyster, and Yale through more than 40 branches across 11 western U.S. states. The company operates four divisions (Material Handling, Construction, Mining, and General Implement) supported by a comprehensive parts department, field service fleet, and a remanufacturing center for OEM components.

Product overview

Arnold Machinery Company is a heavy equipment dealer operating four distinct divisions: Material Handling (forklifts, warehouse racking, conveyors, storage systems from Hyster and Yale), Construction Equipment (Volvo and Hitachi machinery including wheel loaders, excavators, articulated haulers, rollers, compactors), Mining Equipment (Hitachi excavators, trucks, buckets, attachments, and remanufacturing services), and General Implement (wholesale farming equipment including mowers, bale handlers, root rakes). The company differentiates through its Silver Service guarantee — a customer satisfaction policy that empowers every associate to ensure customer happiness without policy restrictions. Equipment is sold new and used, with rental options, parts, and comprehensive service/repair available across all divisions. The company serves the Western United States from over 20 cities and 40+ branch locations.

Differentiator

Problem solved

Functional benefit

Brands

• Silver Service®: The company's signature customer service guarantee and policy developed in 1986, promising complete customer satisfaction without policy limitations. It is described as the best heavy equipment customer service in the industry.

Products and services

• Material Handling Division Distribution and service of warehousing and distribution equipment including new and used Hyster and Yale forklifts, pallet jacks, tow tractors, personnel carriers, side loaders, warehouse racking, conveyors, storage systems, and mezzanines, plus rentals, parts, and on-site repair for warehouse and distribution customers.
• Construction Equipment Division Distribution and service of construction machinery from Volvo and Hitachi including wheel loaders, articulated haulers, excavators, rollers, compactors, and attachments, with new, used, and rental options, parts, and repair services for general contractors, mining, forestry, and landscaping customers.
• Mining Equipment Division Distribution and service of Hitachi mining excavators and trucks, JAWS buckets and attachments, mining equipment rentals, parts, on-site service, and remanufacturing of OEM hydraulic cylinders and final drives for mining, quarry, contractor, and government agency customers.
• General Implement Distributors Division Wholesale distribution of farming equipment including mowers, log splitters, bale handling equipment, root rakes, spin spreaders, tillage tools, and grain handling equipment from brands such as Sitrex, HLA, Brillion, and H&S Manufacturing to farm equipment dealerships across the western and midwestern United States.
• Hitachi EX5600-7 Mining Shovel A large Hitachi mining excavator available in backhoe and front-shovel configurations with engine and fuel optimization technologies, optional electric motor, and Global e-Service remote monitoring, delivering up to 2 x 1,500 hp and an operating weight up to 1,210,338 lb for large-scale mining operations.
• Volvo ECR25 Electric Compact Excavator A 2023 battery-electric compact excavator from Volvo offering compact-machine performance with zero-emission electric power for sustainable construction and indoor operations.
• Kinze Mach Till A heavy-built tillage machine used for spring seed bed preparation and fall residue incorporation, operating at high speeds without creating compaction layers to deliver nutrient cycling and improved soil density for farming operations.

Quantifiable outcome

• One-time customer refund of $500K for unsatisfactory equipment performance
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Prime RoboticscoreChannel Partner/ Reseller/ Distributor · 1 February 2025Exclusive distribution partnership where Arnold Machinery delivers Prime Robotics' autonomous mobile robot (AMR) technology for warehouse automation to businesses across Colorado. Includes access to AMRs for order picking and inventory throughput, along with free on-site consultations, warehouse AutoCAD design services, and system integration consulting. Partnership establishes Arnold Machinery among Colorado's top warehouse automation and robotics consultants.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• RDO Equipment Co. RDO Equipment is one of the largest multi-line John Deere construction and agricultural equipment dealers in the U.S., with deep parts/service operations across the West and Midwest — the closest analog to Arnold Machinery's Material Handling, Construction, and General Implement divisions.
• Papé Group: Papé is a multi-generation, family-owned heavy equipment dealer headquartered in the Western U.S. spanning material handling, construction, agriculture, and forestry — operating on a very similar full-service dealership model with branch coverage across the same geography as Arnold Machinery.
• Wheeler Machinery Co. Wheeler Machinery is the Caterpillar dealer for Utah and parts of Nevada — a direct regional competitor to Arnold Machinery's Salt Lake City–anchored construction and mining divisions, with overlapping customers in heavy civil, quarry, and mining.
• Ring Power Corporation: Ring Power is a Caterpillar/heavy equipment dealer in Florida and the Southeast that also runs a material handling and aerial lift division — directly comparable to Arnold Machinery in its mix of construction, mining, and material handling under one corporate umbrella.
• HOLT CAT: HOLT CAT is a family-owned Caterpillar dealer in Texas with large construction, mining, and power-systems divisions — comparable to Arnold Machinery in its multi-decade dealer relationships, branch footprint, and emphasis on service culture.

Broad incumbents

• Komatsu America Corp. Komatsu is a Japanese OEM of mining and construction equipment that competes directly with the Hitachi and Volvo lines Arnold Machinery distributes — relevant as both a competitor and a counterparty in dealer network economics.
• Caterpillar Inc. Caterpillar is the largest construction and mining equipment OEM globally; its dealer network (which competes with Arnold Machinery) and direct Smart Iron / Cat Connect digital initiatives represent both a competitive threat and a benchmark for dealer economics.
• Hyster-Yale Group: Hyster-Yale is the OEM of Hyster and Yale forklifts — the two brands Arnold Machinery distributes through its Material Handling Division — making it the most relevant OEM counterparty and a key determinant of dealer margins and product roadmap.

Regional players

• United Rentals, Inc. United Rentals is the largest equipment rental company in North America, competing with Arnold Machinery's rental offerings across forklifts, aerial lifts, and construction machines — though its scale and national footprint make it a different class of operator.
• Sunbelt Rentals: Sunbelt Rentals is a major North American equipment rental provider with growing industrial and general rental fleets — directly comparable to Arnold Machinery's rental stream and increasingly overlapping with its material handling customers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=nasxPQqSURc&list=PLAHDZ0M58KqAVq-gLqJCd0gPDUV7lqmdD
• Xx.com/arnoldmachinery

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arnold Machinery