Neath Port Talbot Council

Name

Neath Port Talbot Council

Legal name

Neath Port Talbot County Borough Council

Website

https://npt.gov.uk

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Other General Government Support (92119), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Administration of Housing Programs, Urban Planning, and Community Development (9251), Solid Waste Collection (562111)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Solid Waste & Recycling Services Administration (BPAIACAH), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Waste & Litter Pickup / Internal Bin & Dock Area Cleaning (Non-haul) (BPABABAJ)

Keywords

• Local government services
• Public administration
• Statutory services
• Civic services
• Community services

Headquarters

HQ city

Port Talbot

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Council Tax: Property-based local taxation charged to residents and businesses within the county borough. Council Tax is the primary locally-generated revenue source for funding public services.
2. UK Government Grants and Funding: Central government funding including UK Shared Prosperity Fund (£1.04m capital boost for community projects in 2025). Major source of capital investment for regeneration and community development projects.
3. Service Fees and Charges: Various statutory and discretionary fees including planning application fees, licensing fees, parking fines, building control fees, and charges for services like waste collection for commercial premises.

Pricing tiers

Distribution channels3 records

Marketing channels6 records

Core offering

Neath Port Talbot Council is a unitary local government authority in Wales providing statutory public services to residents and businesses within the Neath Port Talbot County Borough. The council delivers a wide range of municipal functions including council tax administration, waste collection, planning, housing, social services, education, roads, and environmental health. [Inferred from entity type — company name indicates a UK unitary authority.]

Product overview

Neath Port Talbot Council operates as a local government authority providing comprehensive public services through both traditional channels and digital platforms. The council's main digital presence is its website (npt.gov.uk) which serves as the primary gateway to all council services. Key digital products include myNPT (a personalized citizen account for tailored services and events), Alexa voice integration for hands-free access to council information, online payment portals for taxes and fees, and digital library services via Spydus, uLibrary, and PressReader. The council also operates an electric recycling fleet as an environmental initiative and maintains a dedicated Tata Steel Transition Information Hub for affected residents and businesses. Physical services span adult social care, waste management/recycling, planning/building control, education, housing, parking/transport, and community facilities including libraries, leisure centers, and theatres.

Differentiator

Problem solved

Functional benefit

Products and services

• Council Tax Administration Billing, collection, and administration of council tax for domestic properties within the borough. Service for residents and domestic taxpayers. [Inferred from entity type.]
• Business Rates Administration Assessment, billing, and collection of National Non-Domestic Rates (NNDR) from businesses occupying non-domestic premises in the borough. Service for local businesses. [Inferred.]
• Planning Services Processing of planning applications, development control, and local plan policy for the borough. Service for property owners, developers, and applicants. [Inferred.]
• Waste Collection and Disposal Household waste collection, recycling, and disposal services for residents within the borough. Service for local residents. [Inferred.]
• Housing Services Management of council housing stock, homelessness assessments, and housing advice. Service for residents in housing need. [Inferred.]
• Social Services Adult social care and children's services, including safeguarding, assessments, and care provision. Service for vulnerable residents and families. [Inferred.]
• Highways and Transport Maintenance of local roads, street lighting, and transport infrastructure within the borough. Service for residents, commuters, and road users. [Inferred.]
• Environmental Health and Licensing Food safety inspections, pollution control, and issuance of premises licences (alcohol, taxi, etc.) across the borough. Service for businesses and residents. [Inferred.]
• Public Procurement Tendering and contract award opportunities for suppliers bidding to provide goods, works, and services to the council. Service for suppliers, contractors, and businesses. [Inferred.]

Quantifiable outcome

• UK's first 100% electric recycling fleet
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Three partnerships are on record, tiered core.

• Tata SteelcoreStrategic or Co-development PartnerMajor strategic partnership providing dedicated support for people and businesses affected by Tata Steel transition in Neath Port Talbot. The council has established a Tata Steel Transition Information Hub offering employment and skills support, business support, and community assistance programs including the Supply Chain Transition Fund and Economic Growth and Investment Fund.
• Swansea Bay City DealcoreStrategic or Co-development PartnerPartner in the Swansea Bay City Deal regional economic development initiative bringing together multiple local authorities and partners to drive economic growth, innovation, and job creation across the region.
• Ministry of DefencecoreStrategic or Co-development PartnerPartnership through the Armed Forces Covenant. Neath Port Talbot Council has received the prestigious Silver Award from the Ministry of Defence recognizing commitment to the Armed Forces Covenant and support for veterans and serving personnel in the community.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Swansea Council: Neighbouring Welsh unitary authority operating the same statutory local government model (council tax, waste, planning, social care) in an adjacent city-region under the same Local Government (Wales) Act 1994 framework, and a co-partner in the Swansea Bay City Deal.
• Bridgend County Borough Council: Welsh county borough council directly bordering NPT, providing the same statutory services to a comparable population and operating under the same legislative framework — a near-perfect structural peer.
• Rhondda Cynon Taf County Borough Council: Welsh county borough council of similar scale serving a post-industrial South Wales valley population; comparable in funding mix, demographic pressures, and regeneration mandate.
• Carmarthenshire County Council: Large Welsh county council with rural/urban mix comparable to NPT, delivering the same statutory portfolio of services under Welsh Government oversight.
• Vale of Glamorgan Council: Welsh unitary authority operating the same statutory framework with a comparable population size, providing a like-for-like peer on funding, services, and digital transformation maturity.
• Powys County Council: Large Welsh county council covering a similarly diverse geography (towns plus rural communities), sharing comparable scale, council tax banding profile, and statutory service demands.
• Caerphilly County Borough Council: South Wales county borough council of comparable size with similar post-industrial economic base and regeneration profile, making it a closely matched operational peer.

Broad incumbents

• Cardiff Council: Welsh capital authority and largest local council in Wales; serves as the broad incumbent peer with overlapping statutory functions but a much larger tax base and operational scale.

Others

• Neath Port Talbot Hospital (SBUHB) - context peer only: Adjacent public-sector body co-located in the county borough; not a direct council peer but a key regional partner for health, social care, and place-shaping agendas relevant to NPT's adult social care portfolio.
• Welsh Government: Central funding and oversight authority for all Welsh councils including NPT; not a peer in service-delivery terms but the principal counterparty for grants, legislation, and policy direction.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NeathPortTalbotCBC
• Xx.com/NPTCouncil

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neath Port Talbot Council