Risk Management Solutions
AVOS Tech is Prosegur's BPO and BPaaS division, delivering back-office, contact center, and RegTech services — including AML compliance, insurance lifecycle, and data analytics — to enterprise clients primarily in Spain's banking and insurance sectors.
- Company typePrivate
- Founded2012
- HeadquartersMadrid, Spain
- Headcount—
- GTM typeB2B
- OfferingServices
What Risk Management Solutions does
Risk Management Solutions, operating commercially as AVOS Tech, is the business process outsourcing (BPO) and Business Process-as-a-Service (BPaaS) division of the Spanish security and cash management conglomerate Prosegur. The company delivers managed services across back-office operations and contact center activities for enterprise and SMB clients, with a primary vertical focus on banking and financial services and insurance. AVOS Tech combines human-delivered outsourcing with a proprietary technology stack including SISnet 360 (process management and reporting), AMLcheck (anti-money laundering compliance automation for real estate and investment portfolios), ERFcheck (regulatory compliance checking), Data Analytics (business intelligence), and the AVOS Tech Insurance Suite (end-to-end insurance lifecycle management). Additional product surface includes cybersecurity and security intelligence offerings (iSOC, SPIP, SOC by xMDR, MSS, GRC) that extend the BPO platform into adjacent risk and compliance domains within the broader Prosegur ecosystem.
The company's go-to-market operates through Prosegur's direct enterprise sales infrastructure, targeting both "Grandes Empresas" (large enterprises) and "Negocios y PYMES" (small and medium businesses) primarily in Spain with marketing claims of Latin American reach. Pricing is not publicly disclosed; services are enterprise-only ("Solo para empresas") with bespoke contact-driven engagement. Named enterprise customers include insurer ASISA (20+ year BPO relationship), bank BBVA, and Blackstone (real estate AML compliance via AMLcheck). The company is positioned as a leader in Spain's outsourcing market, emphasizing closeness, efficiency, and the application of artificial intelligence within process management.
Operationally, AVOS Tech is a private subsidiary under Prosegur's strategic ownership with no independent funding rounds, no public listing, and no disclosed headcount or revenue figures. Its strategic direction is tied to Prosegur's enterprise services portfolio, with recent emphasis on RegTech readiness ahead of AMLA 2026 regulatory changes and expansion of the insurance and analytics product surface. The unit's identity is closely intertwined with the parent group's broader security, cash management, payments, and cybersecurity ecosystem, which provides both cross-sell opportunity and concentration risk if enterprise contracts become the dominant revenue base.
Risk Management Solutions firmographics
Firmographics- Name
- Risk Management Solutions
- Legal name
- AVOS Tech
- Website
- https://riskms.es
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Short description
- AVOS Tech is Prosegur's BPO and BPaaS division, delivering back-office, contact center, and RegTech services — including AML compliance, insurance lifecycle, and data analytics — to enterprise clients primarily in Spain's banking and insurance sectors.
- Ownership category
- akta.pro rank
Risk Management Solutions industry classification
Industry- Product category
- Business Process Outsourcing and BPaaS
- NAICS
- Computer Systems Design and Related Services (5415), Telephone Call Centers (56142), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
- akta.pro secondary industries
- Enterprise Risk Management (ERM) (HDADAIAC), Enterprise Risk Management (ERM) Advisory (BPAHAFAA), General Ledger & Close (Journal Entries, Month-End Close, Reconciliations) (BPAAAGAC)
Keywords
Where Risk Management Solutions is headquartered
LocationHeadquarters
- HQ city
- Madrid
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
Risk Management Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- BPO and BPaaS Services: Business Process Outsourcing and Business Process-as-a-Service offerings including Back Office management, Contact Center services. The company manages integral, efficient, and sustainable business processes for clients, positioning as a leader in outsourcing in Spain.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Risk Management Solutions product offering
Product offeringCore offering
Risk Management Solutions (AVOS Tech) provides Business Process Outsourcing (BPO) and Business Process-as-a-Service (BPaaS) for enterprise and SMB clients, integrating proprietary RegTech platforms (SISnet 360, AMLcheck, ERFcheck) and Data Analytics with back office and contact center operations. Its core deliverables are process outsourcing, anti-money laundering compliance automation, regulatory verification, and insurance lifecycle management across banking, insurance, real estate, and other regulated sectors.
Product overview
AVOS Tech operates as a Business Process-as-a-Service (BPaaS) provider offering a unified platform combining outsourcing services with proprietary technological solutions. The core offering spans BPO services (Back Office and Contact Center) integrated with technology solutions including SISnet 360, AMLcheck, ERFcheck, and Data Analytics. Specialized vertical solutions include AVOS Tech Insurance Suite for insurance lifecycle management. The portfolio also encompasses cybersecurity services (SPIP, SOC by xMDR, MSS, GRC) and security intelligence (iSOC, POPS), all delivered through a hybrid model combining human expertise with advanced technology platforms.
Differentiator
Problem solved
Functional benefit
Brands
- AVOS Tech Insurance Suite: A service covering all steps of the insurance lifecycle, enabling insurance companies to diversify or digitize their insurance business.
- SISnet 360
- AMLcheck
- ERFcheck
- POPS Connect | Security
- Cash Today
- Prosegur Pay
- iSOC
- SPIP
- SOC by xMDR
- enerSOC
- Pagos 360
Products and services
- BPO y BPaaS (Business Process-as-a-Service) Outsourcing service delivering back office operations, contact center services, and process automation through a BPaaS delivery model for enterprise and SMB clients in regulated sectors.
- SISnet 360 Proprietary technology platform for business process management, process integration, and operational reporting used by AVOS Tech clients.
- AMLcheck RegTech solution that automates anti-money laundering detection in real estate and investment portfolios, providing forensic traceability and regulatory compliance.
- ERFcheck Technology solution for enhanced due diligence and regulatory compliance checking across operations.
- Data Analytics Business intelligence and data analysis platform that delivers operational insights and supports decision-making for enterprise processes.
- AVOS Tech Insurance Suite Comprehensive insurance lifecycle management solution that allows insurance companies to diversify or digitize traditional insurance operations without requiring prior expertise.
Companies that use Risk Management Solutions
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
Risk Management Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature5 records
Risk Management Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ProsegurcoreAVOS Tech is a subsidiary and integral part of Prosegur group. The company operates under the Prosegur brand, leveraging the parent company's 50-year history, infrastructure, and customer relationships. AVOS Tech serves as the group's business process outsourcing and technology solutions division.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
Risk Management Solutions competitors and assessment
Company assessmentDirect peers
- Konecta: Spanish-headquartered BPO and contact center operator with deep presence in Iberia and Latin America, directly competing with AVOS Tech in customer experience and back-office outsourcing for enterprise and telco clients.
- Atento: Global BPO and customer experience provider with a major footprint in Spain and Latin America, offering contact-center and back-office services comparable to AVOS Tech's BPO/BPaaS offering.
Broad incumbents
- Teleperformance: Largest global BPO/contact-center operator with significant Spain presence; competes head-on with AVOS Tech on enterprise CX and back-office outsourcing, with much greater scale and global delivery.
- Concentrix: Global customer experience and BPO provider with extensive EMEA operations, offering technology-led BPO services that overlap with AVOS Tech's BPaaS positioning in banking, insurance, and financial services.
- Capgemini: Global IT services and BPO conglomerate with established Spanish operations and significant financial-services outsourcing; broad incumbent offering overlapping with AVOS Tech's regulated-industry BPaaS work.
Regional players
- Seresco: Spanish IT services and outsourcing firm providing payroll, HR administration, and back-office services to enterprises — comparable regional BPO peer serving the same Spanish enterprise market.
- Sotec Consulting (Grupo Sotec): Spanish technology and process consulting firm offering BPM and back-office automation services to Spanish enterprises, comparable as a regional automation-focused BPO/BPM peer.
Emerging players
- ComplyAdvantage: Specialized RegTech vendor providing AML and financial-crime detection platforms; competes directly with AVOS Tech's AMLcheck in the same compliance-automation category, with stronger pure-play product focus.
- Feedzai: AI-native financial-crime and AML platform serving global banks; competes with AVOS Tech's AMLcheck at the more advanced, venture-scaled end of the RegTech spectrum.
Others
- Unit4: Enterprise resource planning and finance & accounting software vendor with strong presence in Iberia; adjacent to AVOS Tech's back-office finance outsourcing (GL, AP, O2C) as both serve the same mid-market enterprise finance function.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Risk Management Solutions social profiles
Digital presenceRisk Management Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Risk Management Solutions leadership team
Management profileNumber of profiles
Risk Management Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Risk Management Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Risk Management Solutions
What does Risk Management Solutions do?
Risk Management Solutions (AVOS Tech) provides Business Process Outsourcing (BPO) and Business Process-as-a-Service (BPaaS) for enterprise and SMB clients, integrating proprietary RegTech platforms (SISnet 360, AMLcheck, ERFcheck) and Data Analytics with back office and contact center operations. Its core deliverables are process outsourcing, anti-money laundering compliance automation, regulatory verification, and insurance lifecycle management across banking, insurance, real estate, and other regulated sectors.
Is Risk Management Solutions a public or private company?
Risk Management Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Risk Management Solutions founded?
Risk Management Solutions was founded in 2012.
Where is Risk Management Solutions based?
Risk Management Solutions is headquartered in Madrid, Spain, in the Europe region.
How does Risk Management Solutions make money?
One revenue line is on record: BPO and BPaaS Services.
Who are Risk Management Solutions's main competitors?
Direct peers on record are Konecta and Atento. Broad incumbents are Teleperformance, Concentrix and Capgemini. Regional players are Seresco and Sotec Consulting (Grupo Sotec). Emerging players are ComplyAdvantage and Feedzai. Unit4 is listed as an others.
Does Risk Management Solutions have an API?
No public API is recorded for Risk Management Solutions.
What industry is Risk Management Solutions in?
Risk Management Solutions's product category is Business Process Outsourcing and BPaaS. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites, with a secondary code of HDADAIAC, Enterprise Risk Management (ERM). Its NAICS code is 5415 and its SIC code is 7370.