What Jaix Logistics Software does

Jaix Logistics Software is an Australian transport management software company headquartered in Wayville, South Australia, founded approximately 30 years ago by Heather Thornton. The company provides an integrated ERP suite — the JAIX Transport Management ERP — built on Microsoft SQL and .NET platforms, targeting Australian transport and logistics operators including freight carriers, couriers, third-party logistics providers, fleet operators with workshop needs, and import/export businesses. The product suite encompasses freight operations, warehousing (WMS), workshop management, linehaul management, document imaging with OCR/ICR, customer portal, mobile fleet management (Android/iOS), and full back-office accounts functionality including accounts receivable, payable, general ledger, and multi-entity consolidated reporting.

The platform integrates with Here Maps for GPS/mapping, MTData for real-time fleet tracking, Accusoft for imaging, and Microsoft Power BI for business intelligence, with EDI self-management and API extensibility. A dedicated progressive web app (JAIX PWA) extends mobile access, developed through affiliated company JABA. The company has completed over 100 implementations and provides migration services for clients transitioning from competing or disparate systems.

JAIX operates a subscription and managed-services revenue model delivered via cloud infrastructure across data centres in Adelaide, Sydney, and Melbourne. Customers pay a single monthly fixed fee covering hosting, network engineering, support, server updates, and a 24/7 help desk, eliminating traditional per-seat network licensing and call-out fees. The go-to-market is enterprise-focused, sales-led, and consultative, with tailored demonstrations and staged module adoption. The company remains privately held and founder-led, with no disclosed institutional investment, funding rounds, or acquisition activity.

Name

Jaix Logistics Software

Legal name

JAIX Logistics Software

Website

https://jaix.com.au

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Jaix Logistics Software is a privately held Australian company that provides an integrated transport management ERP suite for freight operators, couriers, 3PLs, and fleet operators. Built on Microsoft SQL and .NET, it offers subscription-based cloud delivery with over 100 implementations since founding in 1994.

Ownership category

akta.pro rank

Product category

Transport Management Software

NAICS

Freight Transportation Arrangement (488510), General Warehousing and Storage (493110)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC)

akta.pro secondary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Transport management software
• Warehouse management system
• Freight management software
• Logistics ERP software
• Fleet management software

Headquarters

HQ city

Unley

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Licensing / ERP Subscription: JAIX generates revenue through licensing its integrated transport management ERP software suite. The platform supports a single monthly and fixed fee structure for cloud services, which includes network licensing, server updates, and managed services. The product suite is modular, allowing businesses to adopt applications according to their priorities in staged implementations.
2. Cloud Services: Managed cloud services providing data integrity, security, and access management. A single monthly fixed fee structure covers network engineering, support personnel, 24/7 help desk, and ongoing software maintenance and updates. This eliminates traditional network licensing, server updates, and call-out fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Jaix Logistics Software develops and licenses the JAIX Transport Management ERP, an integrated enterprise platform for the Australian transport and logistics industry. The suite combines freight operations, warehouse management, accounts, payroll, document imaging, workshop, mobility, customer portal and business intelligence modules into a single system that eliminates double-entry and revenue leakage across operational and back-office activities. It is delivered as a managed cloud service from Australian data centres on a monthly fixed-fee subscription basis.

Product overview

JAIX Logistics Software offers a comprehensive, platform-plus-modules architecture built around the JAIX Transport Management ERP. The core ERP integrates freight operations, warehousing, accounts, document imaging, and workshop management into a unified system. Key product modules include Freight Operations (with sub-modules for Consignments, Despatch, Distribution, Senders/Receivers, Zones/Rates, and System Setup Tools), Warehouse Management, Linehaul Console, SmartSCAN, Wharf and Rail, Customer Portal (Online), Mobility (mobile fleet management for Android/iOS), Accounts (with sub-modules for Receivable, Payable, Subcontractors, General Ledger, and Assets), Document Imaging, Workshop, Dashboards & BI, and Users, Security & EDI. The platform is built on Microsoft SQL and .NET technologies and is designed for Australian logistics businesses including 3PLs, freight operators, couriers, and distribution companies.

Differentiator

Problem solved

Functional benefit

Brands

• JAIX Transport Management ERP: The core integrated ERP system combining transport management, warehousing, and back-office functionality.
• SmartSCAN
• Linehaul Console
• JAIX Workshop
• JAIX Mobility
• JAIX Online
• JAIX Imaging
• JAIX PWA

Products and services

• JAIX Transport Management ERP

Quantifiable outcome

• Web bookings increased by 30-40% year-on-year after implementing JAIX Online portal
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature11 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• WiseTech Global (CargoWise): Australian-headquartered, ASX-listed logistics software platform providing an integrated suite for freight forwarders, customs, warehousing and transport management. Most direct comparable to JAIX given shared Australian origin, transport-vertical focus, and integrated TMS/WMS/ERP architecture.
• Descartes Systems Group: Canadian-listed logistics technology company providing transportation management, routing, customs and freight broker software to carriers and 3PLs. Closely comparable TMS-platform peer with a SaaS delivery model similar to JAIX's cloud subscription.
• MercuryGate International: US-based provider of transportation management system (TMS) software for shippers, carriers and 3PLs with deep rate engine and routing functionality. Comparable direct peer competing for similar mid-market freight operator deals as JAIX.

Broad incumbents

• Manhattan Associates: Large US-listed provider of supply chain, warehouse management and transportation management software serving enterprise retail, manufacturing and 3PLs globally. Broad incumbent offering overlapping TMS and WMS capability into JAIX's mid-market target segment.
• Oracle Transportation Management: Enterprise TMS module within Oracle's broader SCM/ERP cloud suite, targeting global shippers and 3PLs with deep integration into financial and procurement modules. Broad incumbent alternative to JAIX for customers considering larger ERP vendors.
• SAP Transportation Management: Enterprise TMS within SAP's ERP and supply chain suite, used by large global shippers, 3PLs and carriers. Overlaps with JAIX's integrated ERP-plus-transport proposition at the enterprise end of the market.
• Blue Yonder (formerly JDA): Panasonic-owned supply chain and TMS platform serving large retailers, manufacturers and logistics service providers. Broad incumbent offering parallel capability to JAIX in transportation and warehouse management.

Emerging players

• Magaya Software: Cloud-based logistics platform combining freight forwarding, warehouse and accounting modules for small-to-mid freight forwarders and 3PLs. Emerging SaaS player with comparable integrated TMS/WMS/finance scope to JAIX.
• Aljex Software: Cloud TMS focused on freight brokers, 3PLs and asset-based carriers with dispatch, rating and EDI functionality. Niche direct peer competing in the mid-market segment JAIX also targets.

Regional players

• Microlise: UK-based fleet management and transport management software provider with operations in Australia and Asia-Pacific, offering telematics, scheduling and proof-of-delivery. Regional peer with overlapping TMS and mobility capability to JAIX within Australasia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/228863530596320

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jaix Logistics Software