Overlake Medical Center & Clinics

What Overlake Medical Center & Clinics does

Overlake Medical Center & Clinics is a 501(c)(3) nonprofit regional health system headquartered in Bellevue, Washington, founded in 1960 and operating as part of MultiCare Health System since 2024. It runs a 349-bed acute care hospital designated as the first Level III Trauma Center on the Eastside, complemented by a network of primary care, urgent care, and specialty clinic locations across the Bellevue/Issaquah/Kirkland/Redmond corridor. The system employs nearly 3,000 staff and more than 1,000 active and courtesy providers, including 200+ employed physicians, and maintains workforce development programs (RN Residency, RN Transitional Program, 300+ annual nursing student placements). Core service lines include Cancer Care, Heart & Vascular Center, Neurosciences, Surgical Services, Orthopedics, Digestive Health, Childbirth & Maternity Care, Primary Care, and 24/7 Emergency/Trauma care.

The technology stack centers on an integrated electronic health record linked to Epic MyChart for patient access, supported by advanced clinical technologies including robotic-assisted surgery (15-year program), Transcatheter Aortic Valve Replacement (TAVR, 1,000+ procedures since 2013), pulsed field ablation (PFA) for AFib, and Left Atrial Appendage (LAA) closure. In March 2026, Overlake deployed Hyro's AI Agent Platform to automate patient access workflows, with reported 51% automation of MyChart password reset calls and approximately 90% autonomous resolution of web-based patient inquiries. Strategic clinical partnerships with EvergreenHealth Heart Care, Fred Hutchinson Cancer Center, and the Eastside Health Alliance extend specialty capabilities in cardiology, neuro-oncology, and neurosurgery.

Overlake's business model is fee-for-service patient care revenue reinvested into facilities, technology, and community programs under nonprofit governance, with pricing set by procedure, room rate, and service, billed through insurance with charity care and financial assistance programs. Customer acquisition is community-based direct-to-consumer, supported by a digital presence (Healthy Outlook blog/newsletter, full social media footprint, Find-a-Doctor tool), community education classes, PR-driven patient storytelling, and the annual Bandage Ball fundraising gala. Quality is signaled by recurring U.S. News & World Report and Healthgrades recognitions.

Name

Overlake Medical Center & Clinics

Legal name

Overlake Hospital Medical Center and Overlake Medical Clinics

Website

https://overlakehospital.org

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Overlake Medical Center & Clinics is a nonprofit, 349-bed regional health system in Bellevue, WA, part of MultiCare Health System since 2024, serving the Seattle Eastside with comprehensive inpatient and outpatient services, advanced cardiac and cancer care, robotic surgery, and a growing network of specialty clinics.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), Offices of Physicians (62111), Outpatient Care Centers (6214)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)

akta.pro secondary industries

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA), Oncology & Cancer Specialty Hospitals (HLAFAHAC), Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Acute hospital care
• Outpatient clinic services
• Cardiac and vascular care
• Cancer care treatment
• Robotic surgery services

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: Overlake generates revenue through providing comprehensive inpatient and outpatient medical services including emergency care, surgical procedures, diagnostic imaging, laboratory services, and specialty care. As a nonprofit healthcare system, revenues are reinvested into facilities, technology, and community health programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Overlake Medical Center & Clinics is a nonprofit regional health system that operates a 349-bed hospital in Bellevue, WA, plus a network of primary care, urgent care, and specialty clinics across the Eastside. It delivers inpatient and outpatient services including emergency/trauma care, surgery (including robotic-assisted), cancer care, heart and vascular care, neurosciences, orthopedics, maternity, and primary care. As part of MultiCare Health System since 2024, it serves patients directly with advanced medical procedures and community-based healthcare.

Product overview

Overlake Medical Center & Clinics is a nonprofit healthcare system based in Bellevue, Washington, offering a comprehensive portfolio of inpatient and outpatient medical services. The organization operates a 349-bed regional medical center (Overlake Medical Center) combined with a network of primary care, urgent care, and specialty clinics (Overlake Clinics) throughout the Eastside. The core offerings include major service lines such as Cancer Care, Heart & Vascular Center (with advanced TAVR and LAA Closure programs), Neurosciences, Surgical Services (including 15-year Robotic Surgery program), Orthopedics, Digestive Health, Emergency/Trauma Care, and Primary Care. Additional services include Concierge Care for premium patients, Health Library for patient education, and Patient Portal via MyChart for digital access. The system also supports healthcare workforce development through RN Residency and RN Transitional Programs. In 2026, Overlake launched Hyro's AI Agent Platform to automate patient access operations including MyChart password resets and appointment scheduling. Since 2024, Overlake has been part of MultiCare Health System, expanding its regional healthcare reach across Washington state.

Differentiator

Problem solved

Functional benefit

Products and services

• Overlake Medical Center A 349-bed nonprofit regional medical center in Bellevue, WA offering comprehensive inpatient and outpatient healthcare services including emergency care, surgery, and specialized programs. Part of MultiCare Health System since 2024.
• Overlake Clinics
• Cancer Care Comprehensive cancer care program providing compassionate, personalized treatment for various cancer types including lung, head and neck, colorectal, and brain cancers through surgical oncology, medical oncology, and radiation oncology services.
• Heart & Vascular Center Cardiac care center in partnership with EvergreenHealth Heart Care offering TAVR (Transcatheter Aortic Valve Replacement), LAA (Left Atrial Appendage) Closure, pulsed field ablation for AFib, and comprehensive cardiovascular services including cardiothoracic surgery and vascular surgery.
• Surgical Services Program Comprehensive surgical program featuring advanced approaches including minimally invasive and robotic surgery. Services include breast surgery, cancer surgery, cardiothoracic surgery, colorectal surgery, general surgery, neurosurgery, orthopedic surgery, trauma surgery, vascular surgery, and weight loss surgery.
• Childbirth & Maternity Care Obstetric and maternity services including labor and delivery, postpartum care, and neonatal care.
• Neurosciences Neurological care program including neurosurgery, headache treatment, stroke care, and treatment for brain tumors and spine conditions. Services include retrosigmoid craniotomy for tumor removal and mini-craniotomy procedures.
• Emergency Care / Level III Trauma Center Emergency department and Level III Trauma Center serving the Eastside, providing 24-hour emergency medical services with specialized trauma care capabilities.
• Primary Care Primary care services providing routine health maintenance, preventive care, and management of chronic conditions through a network of primary care providers.
• Orthopedics Orthopedic services including joint replacements, sports medicine, spine care, and minimally invasive surgical techniques for bone and joint conditions.
• Digestive Health Digestive health services including treatment for conditions of the digestive tract, gallbladder, liver, pancreas, and intestines, with surgical options for GERD and digestive cancers.
• Urgent Care Urgent care clinics providing immediate treatment for non-life-threatening conditions without the wait times of an emergency department.
• Concierge Care Premium personalized healthcare service offering enhanced access, extended appointments, and individualized attention for patients seeking a higher level of service.
• Robotic Surgery Robotic-assisted surgical program using robotic arms for precise procedures. Enables greater range of motion and visualization for minimally invasive surgeries including gynecological cancer surgeries and joint replacements.
• TAVR (Transcatheter Aortic Valve Replacement) Minimally invasive procedure for treating aortic stenosis using catheter-guided instruments and new valves through the artery. Overlake celebrated 1,000th TAVR procedure in 2023, serving high-risk patients since 2013.
• Left Atrial Appendage (LAA) Closure Program Stroke prevention program for AFib patients offering WATCHMAN and Amulet devices as alternatives to long-term blood thinners. The only medical center on Seattle's Eastside offering this advanced stroke prevention treatment.
• Pulsed Field Ablation (PFA) AFib Treatment Minimally invasive procedure using targeted electrical energy to correct abnormal heart rhythms with greater precision. Overlake is the first in the Pacific Northwest to offer all FDA-approved PFA options.

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• HyrocoreTechnology or Integration · 4 March 2026Hyro, a Responsible AI Agent Platform, partnered with Overlake to automate patient access operations. Initial deployment automated 51% of MyChart password resets and resolved over 90% of patient inquiries, reducing costs and improving patient engagement. The collaboration is expanding into scheduling, rescheduling, and provider matching workflows.
• MultiCare Health SystemcoreStrategic or Co-development Partner · 1 January 2024In 2024, Overlake became part of MultiCare Health System to deliver highest quality, most advanced healthcare to communities across Washington state. MultiCare operates 13 hospitals and over 300 clinics across Washington, Idaho, and Oregon.
• EvergreenHealth Heart CarecoreStrategic or Co-development PartnerOverlake's Heart & Vascular Care Center operates in partnership with EvergreenHealth Heart Care, offering comprehensive resources for prevention, early detection, rapid treatment, and rehabilitation of heart and vascular diseases.
• Fred Hutchinson Cancer CentercoreStrategic or Co-development PartnerIn conjunction with Fred Hutchinson Cancer Center, Overlake treats a wide variety of oncologic conditions affecting the brain and spine, including use of fluorescence visualization of gliomas and minimally invasive cranial access to deep-seated pathologies.
• Eastside Health AlliancecoreStrategic or Co-development PartnerOverlake collaborates with EvergreenHealth as a combined neurosurgical service under the Eastside Health Alliance, providing comprehensive neurosurgery services to the Eastside community.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/overlakemedicalcenter
• Facebookfacebook.com/overlakemedicalcenter
• LinkedInlinkedin.com/company/overlake-medical-center-and-clinics
• Instagraminstagram.com/overlakemedicalcenter
• Xx.com/OverlakeHMC

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Overlake Medical Center & Clinics