DHFL General Insurance

What DHFL General Insurance does

DHFL General Insurance Limited is an IRDAI-licensed private general insurance company headquartered in Mumbai, India, incorporated in 2016 and wholly owned by Wadhawan Global Capital (WGC), a diversified financial services group that manages US$ 18.6 billion in assets through lending, investment, and insurance platforms. The company received its IRDAI license on May 22, 2017 and commenced operations in November 2017. It serves both individual retail customers (motor, health, home, and travel insurance) and corporate/group buyers (group health, personal accident, critical illness, group travel, contractor's all risks, professional liability, and standard fire and special perils), operating exclusively within India.

The company's operations are anchored on its proprietary "Coco" digital platform, which supports online quote-to-bind for motor insurance, policy self-service, and online claim registration. The Coco platform is complemented by multi-channel distribution: direct-to-consumer sales via the website and toll-free contact center, individual agent networks, corporate agency partnerships for group business, and partnerships with three regional Third Party Administrators (Raksha, Family Health Plan, Paramount) for health claims processing across India. A network of 4,000+ hospitals enables cashless health claims, while preferred garage arrangements support cashless motor claims. Sub-brands under the Coco umbrella include COCODrive (private car), COCORide (two-wheeler), and COCO Protect (health).

Revenue is generated through insurance premiums collected across motor, health, home, travel, and commercial lines on annual or shorter policy terms. The company's growth strategy has been to progressively layer new product lines onto the Coco platform — motor at launch in 2017, followed by health, travel, and home in 2019 — and to extend reach through partner-driven distribution rather than owned infrastructure. As a wholly owned subsidiary, the company does not raise external funding and has not disclosed revenue, premium volume, or headcount trend data; public disclosures are noted as available only up to Q1 2019-2020, leaving recent operating performance largely unobserved.

Name

DHFL General Insurance

Legal name

DHFL General Insurance Limited

Website

https://www.dhflinsurance.com/

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

DHFL General Insurance Limited is an IRDAI-licensed Indian general insurer offering motor, health, home, travel, and commercial insurance products through its Coco digital platform, agent networks, corporate agency partners, and Third Party Administrator arrangements across India.

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Insurance (except Life, Health, and Medical) Carriers (52412), Direct Health and Medical Insurance Carriers (524114), Other Direct Insurance (except Life, Health, and Medical) Carriers (524128)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321)

akta.pro primary industry

Motor Vehicle Liability Insurance (FSAJAMAC)

akta.pro secondary industries

Personal Auto Insurance (FSAJAMAA), Commercial Auto & Fleet Insurance (FSAJAMAB), Travel & Accident (Non-Life) Insurance (FSAJAMAN)

Keywords

• General insurance products
• Motor insurance policies
• Health insurance coverage
• Group insurance solutions
• Digital insurance platform

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Insurance Premiums: Collection of premiums from policyholders across motor, health, home, and travel insurance lines. Premiums are recurring in nature with annual/shorter policy terms.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels3 records

Core offering

DHFL General Insurance is an IRDAI-licensed general insurance company offering motor, health, travel, and home insurance to individual customers, along with group and commercial lines such as group health, group personal accident, group travel, contractors' all risks, and fire & special perils coverage. Products are distributed primarily through its proprietary COCO digital platform, supplemented by direct sales, individual agents, corporate agency channels, and TPA partnerships for health claims processing.

Product overview

DHFL General Insurance operates under the Coco digital platform brand, offering a portfolio of insurance products. The core offerings include motor insurance (COCODrive for cars, COCORide for two-wheelers, and Liability Only policies), health insurance, travel insurance, and home insurance. The company also provides group insurance products including Critical Illness, Health, Personal Accident, and Travel policies, as well as commercial lines such as Contractor's All Risks, Asset Service Provider Liability, and Standard Fire & Special Perils insurance. Products are available through online digital purchase, agent-assisted sales, and corporate agency channels.

Differentiator

Problem solved

Functional benefit

Brands

• Coco: Digital insurance platform offering motor, health, home, and travel insurance products online
• COCORide
• COCODrive
• COCO Protect

Products and services

• COCODrive (Private Car Package Policy) Comprehensive motor insurance for private cars offering standard coverage, add-on covers, and multi-year policy options including 3-year packages.
• COCORide (Two-Wheeler Package Policy) Two-wheeler insurance offering coverage for bikes with standard and add-on covers, including long-term 5-year package policies.
• Liability Only Policy Standalone third-party liability motor insurance covering bodily injury and property damage to third parties as mandated by law.
• Health Insurance Health insurance plans providing medical coverage including hospitalization, pre/post hospitalization, daycare procedures, organ donor expenses, and emergency ambulance services.
• Travel Insurance Domestic and international travel insurance covering hospitalization, baggage loss, passport loss, available for students, businessmen, and pleasure travelers.
• Home Insurance Property insurance protecting against fire, terrorism, natural calamities, and property loss, customized based on home size, geography, and risk profile.
• COCO Protect (Health Indemnity) Health indemnity product with policy wordings, proposal forms, portability and change request forms available for download.
• Group Health Insurance Policy Corporate health insurance solution offering coverage for employees with cashless facility across network hospitals.
• Group Personal Accident Insurance Policy Group accident coverage providing compensation for accidental death, disability, and injuries.
• Group Travel Insurance Policy Group travel insurance for corporate teams covering international and domestic business travel.
• Group Critical Illness Insurance Policy Group insurance coverage for critical illnesses providing lump sum benefits upon diagnosis of specified conditions.
• Contractor's All Risks Insurance Policy Contractors all risks insurance covering damage to construction works, materials, and third-party liability during construction projects.
• Asset Service Provider Liability Insurance Professional liability coverage for service providers against claims arising from services rendered.
• Standard Fire & Special Perils Policy Commercial and retail fire insurance covering damage from fire, lightning, explosion, riots, and natural calamities.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• Raksha Health Insurance TPA Private LimitedcoreImplementation/ SI/ Consulting PartnerThird Party Administrator for health claims processing in Eastern and Northern states of India. Handles cashless and reimbursement claims for health insurance policyholders.
• Family Health Plan Insurance TPA LimitedcoreImplementation/ SI/ Consulting PartnerThird Party Administrator for health claims processing in Southern states including Karnataka, Andhra Pradesh, Tamil Nadu, Telangana, Kerala, and union territories.
• Paramount Health Services and Insurance TPA Private LimitedcoreImplementation/ SI/ Consulting PartnerThird Party Administrator for health claims processing in Western states including Maharashtra, Goa, Gujarat, Dadra & Nagar Haveli, Daman & Diu, and Madhya Pradesh.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Bajaj Allianz General Insurance: Major Indian private general insurer across motor, health, and commercial lines with strong agent and bancassurance distribution. Comparable in product breadth and IRDAI-regulated carrier structure.
• New India Assurance Company: Largest Indian general insurer by market share, state-owned, offering motor, health, fire, and commercial lines. Sets the market benchmark against which all Indian private general insurers, including DHFL General Insurance, compete.
• Tata AIG General Insurance: Established Indian joint venture general insurer offering motor, health, travel, and commercial lines. Directly relevant given DHFL General Insurance board leadership includes the former Tata-AIG MD & CEO, and product overlap is high.
• HDFC ERGO General Insurance: Large private Indian general insurer providing motor, health, travel, home, and commercial lines via digital and traditional channels. Overlapping product portfolio and distribution mix make it a benchmark private-sector comparable.
• ICICI Lombard General Insurance: One of India's largest private general insurers offering motor, health, travel, home, and commercial lines through bank partnerships and digital channels. Comparable product breadth and IRDAI-regulated carrier model; differs in scale and bancassurance distribution.
• Reliance General Insurance: Large Indian private general insurer (part of Reliance group) offering motor, health, and commercial lines through digital and traditional channels. Comparable in product portfolio and IRDAI carrier model.
• SBI General Insurance: Bank-promoted Indian general insurer with bancassurance-led distribution across motor, health, and commercial lines. Comparable full-line carrier; differs in scale and bank-led distribution.

Direct peers

• Go Digit General Insurance: Indian digital-first general insurer offering motor, health, travel, and other lines through an online platform with multi-year motor packages and instant claims. Closest analogous direct-to-consumer competitor targeting the same Indian retail insurance buyer with similar product mix and digital distribution.
• Acko General Insurance: Tech-led Indian general insurer selling motor, health, and travel insurance primarily online via app and web. Mirrors DHFL General Insurance's digital-first, multi-line retail strategy and overlapping customer segment.

Emerging players

• Cholamandalam MS General Insurance: Indian general insurer with growing focus on motor and health distributed via digital and partner channels. Comparable mid-tier private carrier targeting similar retail segments, though with a longer operating history.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DHFLGI
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• YouTubewp-content/themes/dhflinsurance/images/youtube_m.png

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DHFL General Insurance