KISA
KISA Pty Ltd is an Australian assistive technology company that designs and manufactures purpose-built 4G communication and safety devices—featuring large buttons, GPS, and fall detection—for elderly Australians and people with disabilities, sold via NDIS, Support at Home, and direct e-commerce with bundled subscription services.
- Company typePrivate
- Founded2014
- HeadquartersMoorabbin, Australia
- Headcount11–50
- GTM typeB2C
- OfferingHardware or Manufacturing
What KISA does
KISA Pty Ltd is an Australian assistive technology manufacturer founded in 2013/2014 and headquartered in Moorabbin, Victoria. The company designs and assembles purpose-built communication and safety hardware for elderly Australians and people with disabilities who cannot use mainstream smartphones—most notably the KISA Phone, a 4G device with no touchscreen, no keypad, and no apps, instead using up to ten large programmable buttons (with text, photo, or braille labels) for one-touch calling to pre-set contacts.
The product portfolio extends beyond the KISA Phone to the KISA Companion (an NDIS-funded wearable), KISA Guardian and KISA Personal Alarm (Support at Home-funded devices for the 65+ cohort), and the KISA AAC Device for individuals with speech, cognitive, or physical disabilities. All devices share a common technical baseline of 4G connectivity (since 2018), GPS tracking via the MyKISA app, motion-sensor fall detection, and remote caregiver configuration. Around the hardware, KISA sells a bundled services stack—24/7 professional monitoring, telephony/SIM, GPS tracking, call screening (KISA Shield), automated reminders, and fall detection—creating a recurring-revenue layer on top of unit hardware sales.
Commercially, KISA operates a hybrid direct-to-consumer and sales-led model via its own e-commerce site (order.kisa.com.au), supported by free video-call consultations. The company is a registered NDIS Services provider since 2014 and an associate provider of Australia's Support at Home program, with additional referral channels through occupational therapists, support coordinators, and aged-care providers, including a development partnership with Dementia Australia. Pricing is positioned at the low end of assistive technology (KISA Phone from $598; 24/7 monitoring at less than 70 cents per day) with no lock-in contracts and free Australia-wide shipping, and the business remains privately held with no disclosed external funding.
KISA firmographics
Firmographics- Name
- KISA
- Legal name
- KISA Pty Ltd
- Website
- https://kisa.com.au
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- KISA Pty Ltd is an Australian assistive technology company that designs and manufactures purpose-built 4G communication and safety devices—featuring large buttons, GPS, and fall detection—for elderly Australians and people with disabilities, sold via NDIS, Support at Home, and direct e-commerce with bundled subscription services.
- Ownership category
- akta.pro rank
KISA industry classification
Industry- Product category
- Assistive Technology Devices
- NAICS
- Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451), Security Systems Services (except Locksmiths) (561621), Other Measuring and Controlling Device Manufacturing (334519)
- SIC
- Telephone & Telegraph Apparatus (3661), Communications Equipment, Nec (3669)
- akta.pro primary industry
- Wearable Medical Alert Devices (Pendants, Watches, Bands) (HSAHAHAI)
- akta.pro secondary industries
- At-Home Medical Alert Sensors & Smart Home Safety Integrations (HSAHAHAJ), Assistive & Accessibility Input Devices (Switches, Adaptive Controllers, Braille Keyboards) (HDACAFAL), Assistive Technology & AAC for Young Children (EDACAFAL)
Keywords
Where KISA is headquartered
LocationHeadquarters
- HQ city
- Moorabbin
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
KISA business model
Business model- GTM type
- B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Hardware Device Sales: One-time purchase of KISA devices (KISA Phone starting at $598). Devices are made to order with custom button configurations.
- SIM Plans and Telephony Services: KISA Unlimited Calls SIM plans offer unlimited calls to Australian mobiles and landlines. KISA Telephony service for voice communication.
- 24/7 Monitoring Service: Monthly subscription for professional monitoring service, available for less than 70 cents per day. Provides around-the-clock emergency response.
- GPS Tracking Service: Location tracking service through MyKISA app, allowing real-time monitoring of device location.
- Government-Funded Purchases: Devices funded through NDIS (for participants under 65) and Support at Home program (for Australians aged 65+). KISA is registered as NDIS provider and Support at Home associate provider.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | KISA Phone - Starts at $598 |
| Subscription | Monthly | KISA Companion - NDIS Funded |
| Subscription | Monthly | KISA Guardian - Support at Home Funded |
| Subscription | Monthly | 24/7 Monitoring Service - Less than 70 cents per day |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
KISA product offering
Product offeringCore offering
KISA designs, manufactures, and supplies purpose-built assistive communication and safety devices for elderly Australians and people with disabilities. The KISA Phone, KISA Companion, KISA Guardian, KISA Personal Alarm, and KISA AAC Device feature large mechanical buttons instead of touchscreens, 4G connectivity, GPS tracking, and integrated fall detection. KISA complements its hardware with recurring services including 24/7 professional monitoring, telephony/SIM plans, GPS tracking, call screening, automated reminders, and fall detection.
Product overview
KISA is an Australian manufacturer and provider of assistive technology devices and services designed for seniors, people with disabilities, and individuals with special needs. The product portfolio consists of hardware devices (KISA Phone, KISA Companion, KISA Guardian, KISA Personal Alarm, and KISA AAC Device) paired with integrated services (24/7 Monitoring, GPS Tracking, Telephony, Fall Detection, Reminders, and Call Screening). The KISA Phone is a purpose-built communication device with no touchscreen, targeted at elderly Australians and those unable to use smartphones. The KISA Companion serves NDIS participants, while the KISA Guardian and KISA Personal Alarm provide personal alarm and monitoring functions for older Australians through the Support at Home program. The KISA AAC Device supports individuals with speech, cognitive, and physical disabilities. All devices feature 4G connectivity, GPS tracking, and SOS emergency buttons, with services designed to work together as a unified safety and communication ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- KISA Phone: A mobile phone made for people who cannot use smartphones - no touchscreen, no keypad, no apps, just large buttons pre-programmed with contacts
- KISA Companion
- KISA Guardian
- KISA Personal Alarm
- KISA 24/7 Monitoring
- KISA GPS Tracker
- KISA Reminders
- KISA Shield
- KISA Fall Detection
Products and services
- KISA Phone A purpose-built mobile phone with no touchscreen, no keypad, and no apps, featuring up to 10 large physical buttons pre-programmed with contacts (text, photo, or braille), GPS tracking, fall detection, and an SOS button. Designed for elderly Australians and people with disabilities who cannot use smartphones. Starts at $598.
- KISA Companion
Quantifiable outcome
- Up to 3 days standby battery life
- +2 more outcomes
Companies that use KISA
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
KISA technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature11 records
KISA partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- NDIS (National Disability Insurance Scheme)coreKISA has been a registered NDIS Services provider since 2014. NDIS participants under 65 can have KISA devices funded as assistive technology through their plan. KISA Companion is recognized as low-cost AT under NDIS.
- Support at Home ProgramcoreKISA is an associate provider of the Support at Home program. Australians aged 65+ can access KISA Guardian devices through AT-HM (Assistive Technology and Home Modifications) scheme funding.
- Dementia AustraliacoreKISA devices were developed with input from Dementia Australia. The dementia-specific design (no screens, no logins, one-touch calling) was informed by Dementia Australia's expertise on what works for people with dementia.
- Telstra/Mobile NetworkscoreKISA devices operate on 4G networks across Australia, compatible with all major carriers. The company has been 4G-ready since 2018, well ahead of Australia's 3G shutdown in 2024.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
KISA competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights7 records
Customer concentration
KISA social profiles
Digital presenceKISA financial estimates
Financial estimateRevenue estimate
Valuation estimate
KISA leadership team
Management profileNumber of profiles
Profiles3 records
KISA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KISA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KISA
What does KISA do?
KISA designs, manufactures, and supplies purpose-built assistive communication and safety devices for elderly Australians and people with disabilities. The KISA Phone, KISA Companion, KISA Guardian, KISA Personal Alarm, and KISA AAC Device feature large mechanical buttons instead of touchscreens, 4G connectivity, GPS tracking, and integrated fall detection. KISA complements its hardware with recurring services including 24/7 professional monitoring, telephony/SIM plans, GPS tracking, call screening, automated reminders, and fall detection.
Is KISA a public or private company?
KISA is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was KISA founded?
KISA was founded in 2014. It employs 11 to 50 people.
Where is KISA based?
KISA is headquartered in Moorabbin, Australia, in the Oceania region.
How does KISA make money?
Five revenue lines are on record. Hardware Device Sales are the primary driver. The others are SIM Plans and Telephony Services, 24/7 Monitoring Service, GPS Tracking Service and government-Funded Purchases.
Does KISA have an API?
No public API is recorded for KISA.
What industry is KISA in?
KISA's product category is Assistive Technology Devices. Its primary akta.pro industry code is HSAHAHAI, Wearable Medical Alert Devices (Pendants, Watches, Bands), with a secondary code of HSAHAHAJ, At-Home Medical Alert Sensors & Smart Home Safety Integrations. Its NAICS code is 33451 and its SIC code is 3661.