Pentucket Bank
Pentucket Bank is a mutual community bank founded in 1891, operating four branches in Massachusetts and New Hampshire. It serves personal, small business, government, nonprofit, and medical clients with deposits, mortgages, lending, digital banking, and investment services through its Pentucket Financial Services subsidiary.
- Company typePrivate
- Founded1891
- HeadquartersHaverhill, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Pentucket Bank does
Pentucket Bank is a privately held mutual community bank founded in 1891, headquartered at 1 Merrimack Street, Haverhill, Massachusetts. The bank operates four branches across the Merrimack Valley region—two in Massachusetts (Haverhill and North Andover) and two in New Hampshire (Salem and Hampstead)—and is a member of the River Run MHC mutual holding company family. Pentucket Bank is FDIC insured and DIF insured, and its core business is traditional relationship-based community banking. Its product portfolio spans personal banking (checking, savings, CDs, IRAs, mortgages, home equity lines, consumer loans, debit and credit cards), business banking (checking, savings, treasury management, business loans, merchant services), specialty banking for government and nonprofit entities, medical practice banking, and investment services delivered through the Pentucket Financial Services subsidiary via a partnership with Osaic Institutions, Inc.
The bank's technology footprint is a standard community-bank digital stack: an online banking platform, an iOS/Android mobile application, mobile check deposit, bill pay, money management tools, and digital account opening powered by MeridianLink. Cybersecurity awareness is actively marketed through partnerships with the American Bankers Association's #BanksNeverAskThat campaign, and content marketing is delivered through a blog, social media (Facebook, Instagram, LinkedIn), financial calculators, and the River Run Women in Business Podcast. The bank does not disclose proprietary AI/ML capabilities, APIs, or developer-facing integrations.
Pentucket Bank's revenue model is net interest income-driven, earned on the spread between lending rates (mortgages, home equity, business and consumer loans) and deposit rates on checking, savings, money market, and CD accounts. Supplementary fee income comes from banking services (debit card usage, wire transfers, account maintenance) and from investment and insurance product commissions via Osaic Institutions. Distribution is hybrid: in-branch relationship banking supported by digital self-serve channels and a customer contact center. Customer segments are diversified horizontally across personal, small-to-mid-sized business, government and nonprofit, and medical practice clients, with no disclosed enterprise concentration. The bank's GTM motion is sales-led and community-focused, emphasizing local decision-making, personal service, and community investment.
Pentucket Bank firmographics
Firmographics- Name
- Pentucket Bank
- Legal name
- Pentucket Bank
- Website
- https://pentucketbank.com
- Company type
- Private
- Founded year
- 1891
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Pentucket Bank is a mutual community bank founded in 1891, operating four branches in Massachusetts and New Hampshire. It serves personal, small business, government, nonprofit, and medical clients with deposits, mortgages, lending, digital banking, and investment services through its Pentucket Financial Services subsidiary.
- Ownership category
- akta.pro rank
Pentucket Bank industry classification
Industry- Product category
- Community Banking
- NAICS
- Depository Credit Intermediation (5221), Commercial Banking (522110)
- SIC
- State Commercial Banks (6022), Functions Related To Depository Banking, Nec (6099)
- akta.pro primary industry
- Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)
- akta.pro secondary industry
- SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)
Keywords
Where Pentucket Bank is headquartered
LocationHeadquarters
- HQ city
- Haverhill
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Pentucket Bank business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Interest Income: Primary revenue stream from interest earned on loans including mortgages, home equity loans/lines, business loans, and consumer loans. Interest is earned on the spread between lending rates and deposit rates.
- Deposit Interest Expense: Interest paid to depositors on checking, savings, money market, and CD accounts. The spread between interest earned on loans and interest paid on deposits represents core bank margin.
- Certificate of Deposit Products: CD products with terms ranging from 3 months to 60 months generating interest expense while providing funding for lending activities. Current promotional rates include 3.75% APY on 5-month and 12-month CDs.
- Banking Fees and Service Charges: Various fee income from banking services including debit card usage, account maintenance, wire transfers, and other traditional banking services.
- Investment Services (Pentucket Financial Services): Investment and insurance products and services offered through Osaic Institutions, Inc., a FINRA/SIPC member. Includes mutual funds, annuities, life insurance, and long-term care insurance. Revenue generated from advisory fees and product commissions.
- Mortgage Banking: Origination and servicing of mortgage loans including fixed-rate mortgages (10-40 year terms), adjustable rate mortgages (5/6, 7/6, 10/6 SOFR ARMs), and home equity lines of credit. Revenue from interest income and origination fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | CD Special - 5 Month Term at 3.75% APY |
| Subscription | Pay-as-you-go | Regular CDs - Various Terms (3-60 months) |
| Hybrid | Monthly | Rewards Checking |
| Subscription | Monthly | Statement Savings |
| Subscription | Monthly | Money Market Accounts |
| Subscription | Monthly | 40-Year Fixed Rate Mortgage |
| Subscription | Monthly | 30-Year Fixed Rate Mortgage |
| Subscription | Monthly | 15-Year Fixed Rate Mortgage |
| Usage-based | Monthly | Home Equity Flex Line of Credit |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels7 records
Pentucket Bank product offering
Product offeringCore offering
Pentucket Bank is a community bank offering a comprehensive suite of personal and business banking products. Its core offerings include checking and savings accounts, certificates of deposit (CDs), IRAs, mortgages, home equity lines of credit, consumer and business loans, debit and credit cards, treasury management, and investment/insurance services through its Pentucket Financial Services division. The bank serves individuals, small to mid-sized businesses, government entities, nonprofits, and medical practices across Massachusetts and New Hampshire via four branch locations and digital banking channels.
Product overview
Pentucket Bank is a community bank offering a comprehensive suite of personal and business banking products and services. The bank operates as a single integrated banking platform with multiple product categories including personal banking (checking, savings, CDs, IRAs, mortgages, home equity, consumer loans, debit/credit cards), business banking (business checking, savings, loans, treasury management, medical services banking), specialty banking for government and nonprofit organizations, and investment services through Pentucket Financial Services. Digital banking capabilities are provided through online banking and mobile app platforms. Additional financial tools include a suite of financial calculators for planning purposes.
Differentiator
Problem solved
Functional benefit
Products and services
- Personal Banking (Checking and Savings Accounts) Comprehensive personal banking services including checking accounts (including Rewards Checking with up to 4.00% APY), statement savings, money market accounts, and health savings accounts for individual consumers.
- Certificates of Deposit (CDs) and IRAs CD products with terms from 3 to 60 months at 3.25%-3.75% APY, plus IRA accounts for personal retirement savings, with a current 5-month CD promotional rate of 3.75% APY.
- Mortgages Home mortgage lending products including 10-, 15-, 20-, 30-, and 40-year fixed-rate mortgages, plus adjustable-rate mortgages (5/6, 7/6, 10/6 SOFR ARMs) for qualified borrowers. Includes up to $500 closing cost credit for first-time homebuyers on the 40-year program.
- Home Equity Line of Credit (Flex Line) Variable-rate home equity line of credit based on WSJ Prime Rate (WSJ Prime minus 0.50% / 6.25% APR) for lines from $25,000 to $500,000, with options to convert portions to fixed rates.
- Business Banking Business banking services including business checking and savings, business loans, business credit cards, treasury management, banking for medical services, coin and currency ordering, and business fraud prevention for small to mid-sized businesses.
- Treasury Management Cash management and treasury services for business customers designed to optimize financial operations and working capital.
- Consumer Loans Personal loan products for various consumer needs including auto financing and other consumer credit requirements, plus the Mass Save HEAT Loan for energy efficiency home improvements.
- Debit Cards Personal debit card services for daily expenses with access to ATM networks including SUM and NYCE.
- Credit Cards Credit card products offered for both personal and business customers.
- Online Banking Digital banking platform providing personal and business online account access, bill payment, money management tools, eStatements, transfers, and self-service account opening for CDs and personal accounts.
- Mobile Banking App Mobile banking application for iOS and Android enabling account management, mobile check deposit, bill pay, mobile wallet functionality, and banking transactions on smartphones and tablets.
- Government and Nonprofit Banking Specialized banking services tailored for government entities and nonprofit organizations requiring compliant account structures and public funds management.
- Banking for Medical Services Specialty banking services for healthcare providers and medical practices including practice financing, professional loans, and medical merchant services.
- Pentucket Financial Services (Investments and Insurance) Investment and insurance advisory services including mutual funds, annuities, life insurance, and long-term care insurance, delivered through Osaic Institutions, Inc. (Member FINRA/SIPC). Advisors available in Haverhill, MA and Salem, NH branches.
- Mass Save HEAT Loan Energy efficiency loan product offered in partnership with Mass Save for home heating and energy improvement projects.
Quantifiable outcome
- Up to 4.00% APY on Rewards Checking for qualifying accounts
- +2 more outcomes
Companies that use Pentucket Bank
Customer profileSegments5 records
Ideal customer profiles4 records
Pentucket Bank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Pentucket Bank partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Osaic Institutions, Inc.corePentucket Financial Services offers investment and insurance products through Osaic Institutions, Inc., Member FINRA/SIPC. This partnership enables Pentucket Bank to provide comprehensive wealth management services including mutual funds, annuities, life insurance, and long-term care insurance. Advisors hold Series 7, 63, 66, 24, and 65 registrations through this partnership.
- American Bankers AssociationminorPartnership in #BanksNeverAskThat cybersecurity awareness campaign. ABA provides educational resources and campaign materials to help banks educate customers about phishing scams and fraud prevention.
- Nationwide InsuranceminorProvides discounted pet insurance group rates for Pentucket Bank employees through this voluntary benefit program.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
Pentucket Bank competitors and assessment
Company assessmentDirect peers
- Cambridge Savings Bank: Cambridge Savings Bank is a MA-based mutual community bank offering consumer banking, business banking, mortgages, and wealth management. Comparable in mutual-bank structure, geographic focus on Massachusetts, and integrated product suite including investment services.
- Reading Cooperative Bank: Reading Cooperative Bank is a mutually structured community bank in Reading, MA — geographically adjacent to Pentucket's Haverhill/North Andover base. It offers consumer and business banking, mortgages, and deposit products to a similar Merrimack Valley demographic, making it a near-identical peer in scale and model.
- Salem Five Bank: Salem Five is a community bank headquartered in Salem, MA with branches across the North Shore and southern NH, including communities adjacent to Pentucket's footprint. It offers a comparable mix of consumer/business banking, mortgages, and wealth services to similar demographics, making it the closest direct geographic peer.
- HarborOne Bank: HarborOne Bank is a New England community bank with branches in MA and RI offering consumer, small business, and mortgage lending. Comparable in regional community-bank focus, deposit and loan mix, and mid-tier scale relative to Pentucket.
- East Boston Savings Bank: East Boston Savings Bank is a Massachusetts-chartered mutual savings bank offering consumer and business banking, mortgages, and digital services across eastern and northern MA. Its mutual structure, MA focus, and community-bank product mix closely mirror Pentucket's positioning.
- Enterprise Bank: Enterprise Bank is a Lowell, MA-based community bank serving the greater Merrimack Valley with consumer, business, and wealth management products. Its geographic overlap with Pentucket and similar relationship-banking model make it a highly relevant direct peer.
- Brookline Bank: Brookline Bank is a Massachusetts community bank delivering consumer, business, and mortgage banking products through branch and digital channels. Its MA community-bank positioning and product breadth overlap meaningfully with Pentucket's offering.
Broad incumbents
- Rockland Trust: Rockland Trust is the largest Massachusetts-based community bank and parent of East Boston Savings Bank, operating across southern New England. It competes with Pentucket across deposits, mortgages, and business banking but at significantly greater scale and branch density.
- Citizens Bank: Citizens Bank is a large regional bank with deep branch presence across Massachusetts and New Hampshire, directly overlapping Pentucket's footprint. It competes aggressively on deposits, mortgages, and small business banking with greater scale and product breadth.
Emerging players
- MountainOne Bank: MountainOne is a Massachusetts-based community bank and financial services company offering consumer and business banking plus investment services, similar to Pentucket's integrated model. Its smaller scale and Massachusetts focus make it a comparable emerging player in the regional community-bank space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Pentucket Bank social profiles
Digital presencePentucket Bank compliance and trust
Trust signalCompliance1 record
Pentucket Bank financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pentucket Bank leadership team
Management profileNumber of profiles
Profiles6 records
Pentucket Bank subsidiaries and ownership
Company hierarchySubsidiaries1 record
Pentucket Bank funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pentucket Bank M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pentucket Bank
What does Pentucket Bank do?
Pentucket Bank is a community bank offering a comprehensive suite of personal and business banking products. Its core offerings include checking and savings accounts, certificates of deposit (CDs), IRAs, mortgages, home equity lines of credit, consumer and business loans, debit and credit cards, treasury management, and investment/insurance services through its Pentucket Financial Services division. The bank serves individuals, small to mid-sized businesses, government entities, nonprofits, and medical practices across Massachusetts and New Hampshire via four branch locations and digital banking channels.
Is Pentucket Bank a public or private company?
Pentucket Bank is a private company. It is classified as corporate owned and is currently operating.
When was Pentucket Bank founded?
Pentucket Bank was founded in 1891. It employs 51 to 100 people.
Where is Pentucket Bank based?
Pentucket Bank is headquartered in Haverhill, United States, in the North America region.
How does Pentucket Bank make money?
Six revenue lines are on record. Interest Income is the primary driver. The others are deposit Interest Expense, certificate of Deposit Products, banking Fees and Service Charges, investment Services (Pentucket Financial Services) and mortgage Banking.
Who are Pentucket Bank's main competitors?
Direct peers on record are Cambridge Savings Bank, Reading Cooperative Bank, Salem Five Bank, HarborOne Bank, East Boston Savings Bank, Enterprise Bank and Brookline Bank. Broad incumbents are Rockland Trust and Citizens Bank. MountainOne Bank is listed as an emerging player.
Does Pentucket Bank have an API?
No public API is recorded for Pentucket Bank.
What industry is Pentucket Bank in?
Pentucket Bank's product category is Community Banking. Its primary akta.pro industry code is FSABAAAA, Mass-Market Consumer Deposit Banking (Checking/Savings), with a secondary code of FSABABAC, SME Deposits & Business Accounts (Operating, Savings, CDs). Its NAICS code is 5221 and its SIC code is 6022.